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All 31 Diani Beach hotels

Papillon Lagoon Reef

4.0 of 5 Hotel   |   Diani Beach, Diani Beach, Ukunda, Kenya
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Ranked #12 of 31 hotels in Diani Beach
A recent review
3 of 5 stars reviewed 2 days ago
Mikhail S Nairobi, Kenya
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450 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (51)
Date | Rating
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English first
Nairobi, Kenya
Top Contributor
61 reviews 61 reviews
34 hotel reviews
42 helpful votes 42 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

If you judge beach resorts by the state of sunbeds, this one needs renovation. Rooms are just comfortable enough, with balconies or porches on the ground floor. Standard rooms have no TV sets. Guests are forced to take all included option, which means one can drink cheap wine all day long. Safe box is NOT included and you will have... More

Was this review helpful? Yes
Nairobi, Kenya
4 reviews 4 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed May 1, 2014

The location is perfect, the territory is really nice with the decorative fish pond, huge baobabs, and plenty of flourishing plants everywhere. We have stayed in the end of the season, so the last day were the only residents there and were treated as king's family with special dinner with live guitar music. It can be good for families with... More

Was this review helpful? Yes
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed April 23, 2014

There are many positives to this hotel - the food was excellent, the staff are very friendly and helpful, the entertainments team make it all good fun. The setting is beautiful, the pool is lovely and the sunbeds are very comfortable. It is also very good value for money. The negatives prevent me from giving this a top rating. Not... More

Was this review helpful? Yes 2
Croydon, United Kingdom
5 reviews 5 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed April 20, 2014

Just got back from my honeymoon, after staying at Papillon Lagoon Reef. We were welcomed with a complimentary bottle and fresh fruit platter which was nice. The best thing about this hotel is probably the staff. They work so hard and ensure you are looked after, they are so kind and welcoming, happy, friendly and charming. They just want to... More

Was this review helpful? Yes
3 reviews 3 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed March 15, 2014

Just got back from an 11 night stay. Had a brilliant time from being given an ice cold drink on arrival to being able to keep our room on until it was time to leave for the airport on our last day. You can't beat the staff, they all make you feel very welcome. Stayed in a garden room which... More

Was this review helpful? Yes 1
17 reviews 17 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed March 4, 2014

The location of this hotel is juste perfect! Not so far from the Mombasa airport, and in front of probably the best beach I never seen but definitely the most beautiful! Warm welcome at the arrival with a free frech drink and very kind Front office manager. The rooms are good, just the necessary but weel done. Food change every... More

Was this review helpful? Yes 2
12 reviews 12 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed February 27, 2014

Our welcome at this hotel was greeted with a lovely wet cloth and fresh juice. The food was faultless, great choices at every sitting. The staff were so polite and could not do enough for us. Drinks were free flowing but could do with some diet choice. Wine was ok but the red was great mixed with orange juice. The... More

Was this review helpful? Yes 1
5 reviews 5 reviews
3 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed February 16, 2014

My wife and I stayed from the 23 Jan - 12 Feb at Papillon where we had a beautiful holiday. This was our 1st time of staying here and we were very impressed with all aspects of the hotel. On the advice of other reviews we upgraded to a seafront room (156) and felt the extra cost was money well... More

Was this review helpful? Yes 5
London, United Kingdom
3 reviews 3 reviews
3 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed January 30, 2014

Rooms. Based on room 105 a garden room. Of adequate size with patio with 3 chairs and small table.There is a dressing table with large mirror and two lights and incorporates a storage area for cases.A small stool is provided which requires a folded towel to make it comfortable.Hanging and shelf storage is adequate and houses the safe (extra charge)... More

Was this review helpful? Yes 5
Plymouth, United Kingdom
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed January 22, 2014

stayed here twice end nov 13 and jan 14....amazing good quality great staff lovely beach I could go on....and of course value for money. ive stayed in many 5 star hotels not as good as this one...from the moment we arrived until our departure the holiday was great many thanks to George and his ebtertainment team...jeff and the super barstaff...amos... More

Was this review helpful? Yes 2
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Additional Information about Papillon Lagoon Reef

Address: Diani Beach, Diani Beach, Ukunda, Kenya
Location: Kenya > Coast Province > Ukunda > Diani Beach
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Papillon Lagoon Reef 4*
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Also Known As:
Papillon Lagoon Reef Diani
Papillon Lagoon Reef Hotel Diani

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Room/suite (58)
Hotel & grounds (85)
Dining (25)
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