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Southern Palms Beach Resort

Travelers' Choice award winner
Diani Beach Road, Diani Beach, Ukunda, Kenya
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Southern Palms Beach Resort
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Southern Palms Beach Resort
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1,035 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Contributor
17 reviews 17 reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed yesterday NEW

This was a reunion trip, with friends and family during the low tourism season. The all inclusive rates for our stay were spectacularly low, so I wasn't expecting much in terms of amenities or service. I was wrong. Service was impeccable and no ask was too much. Food was always freshly prepared and the attention to detail was spot on.... More 

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Blackpool, United Kingdom
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

We were here for a in-hotel wedding. What a fantastic location for my brother and his wife to get married. Fantastic rooms, great food, helpful staff. Never a dull moment. The ceremony itself was fantastic - and a perfect, romantic location. All in all - we were looked after by everyone brilliantly. I'd recommend this hotel to anyone !

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London, United Kingdom
Senior Contributor
29 reviews 29 reviews
9 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We came here for 2 nights with friends and it was truly a memorable holiday. We were in the all-inclusive package and definitely made the most of it. Staff was friendly and encouraging us to participate in pool and beach activities. Food at the cafe was great, but could do with some improvement at the restaurant. Overall, great vacation!

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Manchester
Reviewer
4 reviews 4 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We came to Southern Palms last April/May but I have only just decided to leave a review. My boyfriend described it as his best ever holiday which pretty much sums it up! The hotel is fairly small in comparison to other hotels I've stayed in around the world but the pools are huge and are as warm as a bath.... More 

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Eldoret, Kenya
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Had a most memorable hoilday at this amazing resort. had a room overlooking the beach and ocean. what a view. Friendly staff , good food , excellent facilities .. an amazing kids and animation team .. world class beach . had lots of fun . lots of bars and restaurants. Great for a family holiday... asante sana to the staff.

Was this review helpful? Yes 2
Bengaluru (Bangalore), India
Reviewer
5 reviews 5 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed April 19, 2015

We were group of 20 stayed in southern palms for 2 days. There were 3 swimming pools so it was not crowded. The food was good. They could include more of Indian variety. The beach was also good. But we spend mostly full day in pool. Games were also organized in pool. The interior decor of resort is quite good.... More 

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southernpalmsbeach, Guest Relations Manager at Southern Palms Beach Resort, responded to this review

Dear Avnisagar, We are all thrilled to read from you this terrific review on Southern Palms Beach Resort! We are glad you loved the rooms, more so the corner rooms, they are normally much larger and have not only a shower but a bath tab too and they are mostly in demand with many repeat guests. We are happy to... More 

Nairobi, Kenya
Contributor
11 reviews 11 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed April 8, 2015

Southern Palms is the typical beach resort suitable for mass tourist segment. I recently spent my Easter weekend at Southern Palms. Food - there's a choice of Italian, Grill & Main Restaurant. Italian was quite disappointing but the Grill & Main Rest. served fresh, delicious food everyday. Unlike some other larger hotels, i did'nt notice a repetition of Menu If... More 

Was this review helpful? Yes 1
southernpalmsbeach, Guest Relations Manager at Southern Palms Beach Resort, responded to this review

Dear Stefanilarda, Thank you so much for your absolutely wonderful review, lovely photos and very kind recommendation of Southern Palms Beach Resort! It’s a pleasure to hear that you enjoyed your time here in our beautiful hotel. Everything you said about the clean rooms, great pools, beach as well as delicious/wide variety of food and choice of restaurants fill us... More 

Rochester, United Kingdom
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed April 7, 2015

I stayed at this hotel years ago and have only just decided to leave a review but it was stunning and I can't fault it. The staff were friendly, the gardens were beautiful, pools were clean, the food was excellent and it is right on a beautiful white sandy beach!

Was this review helpful? Yes 1
southernpalmsbeach, Guest Relations Manager at Southern Palms Beach Resort, responded to this review

Dear Jenna, Thank you so much for your very kind review of Southern Palms Beach Resort! We're absolutely delighted to hear that you enjoyed your stay so much and we particularly liked the title you chose for your review. We also appreciated your very positive comments regarding the food, beautiful gardens, pools, beach as well as our staff who went... More 

Reviewer
3 reviews 3 reviews
12 helpful votes 12 helpful votes
2 of 5 stars Reviewed April 7, 2015

A good hotel stayed here from easter sunday for a few days. Was meant to be a reunion with family sadly ruined. Wouldnt blame the staff completely but would blame hotel management/organisation to a certain level. Hotel was fully booked at dinning table drink orders were taken at start of meal and were lucky if they arrived just before desert.... More 

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southernpalmsbeach, Guest Relations Manager at Southern Palms Beach Resort, responded to this review

Dear Binal, Thank you for taking the time to post your review of Southern Palms Beach Resort! It was a pleasure to have you and your family stay with us. We are pleased to hear that you liked our hotel and our staff whom you highly recommend for ensuring you enjoyed a comfortable stay. We will be sure to thank... More 

1 review
4 of 5 stars Reviewed April 5, 2015

Waaawuuuuui this place is nice beautiful set up, beautiful grounds, rooms are wawu uuuh dono what to say what not to say I liked en loved it the pool is da best have seen so far this place made my Easter the best ever don't feel like it should end tomorrow

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southernpalmsbeach, Guest Relations Manager at Southern Palms Beach Resort, responded to this review

Dear Muhekis, It was nice to have you and your family stay with us. Thank you so much for your absolutely wonderful review and the lovely photos of Southern Palms Beach Resort. Your exclamation says it all, that we achieved our goal and that is you enjoy a relaxing, fabulous and memorable holiday when you stay with us! We are... More 

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