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Southern Palms Beach Resort

4.0 of 5 Diani Beach Road | Ukunda, Diani Beach, Ukunda, Kenya
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Southern Palms Beach Resort
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Southern Palms Beach Resort
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992 reviews from our community

Traveler rating
    494
    342
    100
    31
    25
See reviews for
255
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9
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (152)
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1 review
3 of 5 stars Reviewed today NEW

Have been visiting the hotel for the last 15 years with a break of last five years. It has alwats been a nice vacation with a lovely pool and good food. The hotel rooms look and feel tired the waiters some of lack the effort required to make guests feel at home. The Rooms need a facelift and cheering up.... More 

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London, United Kingdom
2 reviews
5 of 5 stars Reviewed yesterday NEW

The Southern Palms Resort can only be described as Heaven on Earth. Having been fortunate enough to travell all over the world, every place has its own great points (Room, Beach, Food, Staff) etc. The Southern Palms ticks them all and more. !!! Four poster beds, Powder white beach, Vast array of restaurants, Most friendly and helpful staff.....Not only that... More 

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Nairobi, Kenya
Contributor
17 reviews 17 reviews
9 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 4 days ago NEW via mobile

Spent 5 days on all inclusive. We had connecting rooms for easy access to the kids. Great facilities, a beautiful beautiful stretch of beach, alot of relaxation spots/lounges and we loved the pools. The morning water aerobics were always worth looking forward to - enthusiastic facilitators. For us, the staff worth a mention were the reception staff, Zubeida from the... More 

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1 review
4 of 5 stars Reviewed 1 week ago via mobile

The staff was very friendly and very engaging. The rooms are ok, a few things could be done to change the ambiance in the rooms. The food was good with a good variety. My favourite was their constant Indian corner.

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Oxfordshire, United Kingdom
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Visited Southern Palm Resort for five days and had an amazing time with my husband and two daughters. The staff were friendly and attentive to detail. The pools and beach were clean. The food had a wide selection catering for all likes and tastes. There was entertainment in the evenings and during the day they organised activities like water polo,... More 

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Nairobi, Kenya
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
12 helpful votes 12 helpful votes
1 of 5 stars Reviewed 1 week ago

We recently visited the hotel on 16th DEC for lunch at the hotel.we felt that the policy of the hotel to charge 5000kenya shillings as comittment/entrance fee for one to enter the hotel is punitive for local revellers.We were a family of 5 people expected to pay upfront of 25000 Kenya shillings before we took our lunch. The lunch was... More 

Was this review helpful? Yes 1
Broadway, United Kingdom
1 review
5 of 5 stars Reviewed 1 week ago

Just recently stayed at Southern Palms, with my husband for five nights. I spent many years living in Kenya as a teenager and I have visited Diani many times. in the last ten years, I have returned and stayed in numerous hotels on this stretch of coast. I have to say that our visit to Southern Palms was one of... More 

Was this review helpful? Yes 3
southernpalmsbeach, Guest Relations Manager at Southern Palms Beach Resort, responded to this review

Thank you so much for your absolutely wonderful detailed review and very kind recommendation of Southern Palms Beach Resort! We are happy that you loved everything about our beautiful hotel, the delicious meals and wonderful recommendation of the Grill Restaurant, great entertainment, nice and clean rooms not forgetting the always friendly staff who are warm and accommodating. We are glad... More 

Nairobi, Kenya
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

The hotel has good service and activities, including a kids club, pool and beach volleyball, to keep you engaged throughout the day as well as some night time music or live band. The food is OK though not much to write home about. Thankfully, there is a snack bar, grill and Italian restaurant because the main dining can get monotonous... More 

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southernpalmsbeach, Guest Relations Manager at Southern Palms Beach Resort, responded to this review

Dear Joekaruri, Thank you so much for taking time to post your delightful review of Southern Palms Beach Resort! We love hearing terms like "amazing" in our reviews and when those are topped by our lovely, hardworking staff it's even better! We'll be sure to share your kind words about good customer service with all of them as they try... More 

Birmingham, United Kingdom
Senior Contributor
24 reviews 24 reviews
15 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We had a 1 week stay at this hotel, and it can appear pretty empty if there are a few guests at the hotel. The hotel is located in Diani Beach and easily accessible. The hotel requires updating as we experienced 3 power-cuts during our stay, the future needs updating, old mattresses, you can almost feel the coils!!. Dated old... More 

Was this review helpful? Yes
southernpalmsbeach, Guest Relations Manager at Southern Palms Beach Resort, responded to this review

Dear Barnybabes, Thank you for taking time to post your review of Southern Palms Beach Resort. We have noted your concerns during your stay with us in April and are very sorry it was not up to your expectations, we do everything that we can to be flexible and accommodating to all our guests who visit us and it is... More 

1 review
5 of 5 stars Reviewed 3 weeks ago

If you are Planning to Visit South Coast Kenya, Look no further, At Southern Palms all Inclusive Parkage was the Best Ever in a Hotel we have ever received, Breakfast, Drinks all day, Very Delicious Lunch, Very Delicious afternoon snacks,tea and Coffee, waoooh Dinner, Daily entertainment at the pool aerobics, Every day Entertainment after Dinner. Very Friendly Staff and very... More 

Was this review helpful? Yes
southernpalmsbeach, Guest Relations Manager at Southern Palms Beach Resort, responded to this review

Dear Stephen, Thank you so much for your absolutely wonderful review and very kind recommendation of Southern Palms Beach Resort! Your full report is indeed helpful to all the future guests who would love to spend their holiday with us. We are happy that you loved everything about our beautiful hotel, more so the All Inclusive concept, the delicious meals,... More 

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Hotel Summarization (Beta)

What travelers say

  • Half board(8)
  • Animation Team(7)
  • Main restaurant(7)
  • Swimming pool(6)
  • Very good(5)
  • Great time(3)

Additional Information about Southern Palms Beach Resort

Address: Diani Beach Road | Ukunda, Diani Beach, Ukunda, Kenya
Location: Kenya > Coast Province > Ukunda > Diani Beach
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Southern Palms Beach Resort 4*
Number of rooms: 298
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Also Known As:
Southern Palms Beach Hotel Diani
Southern Palms Beach Diani
Hotel Style:
#5 Family Hotel in Diani Beach
#6 Romantic Hotel in Diani Beach
#7 Luxury Hotel in Diani Beach
#8 On the Beach Hotel in Diani Beach

1,080 photos of this hotel

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