From the moment you arrive at the hotel all the staff from the pool boys to the reception staff make you feel welcome. Hotel - We had a second floor room which was clean and comfortable with a balcony overlooking the pool. Our block was on the side with the building site next to it, but as other reports suggest... more

From the minute of arrival to the moment of departure this beach resort complex makes you feel at home and so very welcome. The staff are all so friendly, kind and cannot do enough for everyone. Rooms clean and comfortable, dining room spacious and food excellent with wide variety of cuisines to suit all tastes. Communal and pool areas well... more

When we arrived at around 9am everything looked great, staff were great and the hotel was lovely and then we were shown to our room, the gardens were kept nice but on our way there , there was a lot of loud banging coming from the land next door , i asked what the noise was the guy said a... more

We didn't orginally choose this accomodation, but because we wanted to do the safari, we ended up with this hotel, and to be honest, after staying at this hotel, I woldn't have wanted to stay anywhere else. We arrived after a 4 day safari and was blown away by the size of the place. You have access to the beach,... more

My partner and I stayed here from 12-19 may 2009 we had a room on the 3rd floor on the corner of the building we did have a balcony big enough for a small football match!!! The hotel public areas are spotless and the staff are very helpful and friendly. The food had a varied selection and I would highly... more

Jambo we had booked this for my birthday, and had asked for a room with a sea view, unfortunately the email system had gone down and they did not get my request in time, the hotel upgraded me to all-inclusive at no charge. Everyone we spoke to seemed really friendly and did their best to ensure our stay was of... more

Absolutely loved it, everybody incredibly friendly, pool areas fantastic, resturant & food good. Rooms decent size & spotless every day. Beach gorgeous and snorkelling fun. Can't recommend hotel & Kenya enough. We've travelled a lot and this is one of the best holidays so far - really relaxed & friendly. When compared to similar holiday in Egypt there's just no... more

Just returned from the Southern palms beach resort and I must admit that from the immigration officer to the last security guard at the airport going back home the Kenyan people are the most friendly, hospitable and happy souls i have ever met. The journey to the hotel is an adventure, especially waiting to go on to the ferry, the... more

Although we vowed not to return until standards had radically improved (see Fallen Standards Nov/Dec 2008) a combination of UK snow and attractive pricing had us return for two weeks early Feb. We received compensation from First Choice for the sub standard food last visit so obviously we were not alone in seeing significant deterioration and problems. The comments from... more