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Swahili Beach Resort

Hotel website
Ukunda, Diani Beach, Ukunda 80401, Kenya
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Swahili Beach Resort
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Swahili Beach Resort
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295 reviews from our community

Traveler rating
    162
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    10
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 5 days ago NEW via mobile

I stayed there for 3 nights with my daughters and my husband. Its a beautiful place enhancing swahili architecture. Built to perfection with a amazing landscape. Rooms are spacious and clean. The staff is very friendly. Thank you dennis ,eddah,axel, david,valentine and rest of the animation gang for a splendid stay. We really enjoyed the pool aerobics n volley ball... More 

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Nairobi, Kenya
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 6 days ago NEW

Beautiful, beautiful hotel with amazing large and spacious rooms. All rooms are built in Swahili style with sunken bathtubs. Rooms are clean and the amenities are first class (plush bath robes, bed linen and towels). Service is good- and for Kenyan travelers, the staff don't have the "South Coast" mentality of copping an attitude for the locals. This is my... More 

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Nairobi, Kenya
Top Contributor
77 reviews 77 reviews
54 hotel reviews
48 helpful votes 48 helpful votes
4 of 5 stars Reviewed 1 week ago

The location and the hotel itself is built in Swahili style, ie arabic. Its very well done and spaceous all over. My room was large with a very nice bath and view of the ocean. The food is great and service I would say OK. I was here for work and this is the only downside to the hotel -... More 

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Nairobi, Kenya
1 review
5 of 5 stars Reviewed 1 week ago

I stayed at the Swahili Beach in December 2014 with my family and everyone loved it. From the reception to the rooms, food was fantastic, excellent pools and the Beach restaurant was really good. Everyone enjoyed the stay from the small kids to the teenagers to the adults. Keep it up. However, I have been following up on a refund... More 

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Nairobi, Kenya
Senior Contributor
43 reviews 43 reviews
16 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Driving through the gates of Swahili Beach is like stepping back in time to a beautiful Swahili Palace. The architecture is absolutely breathtaking, grounds well kept with the most beautiful swimming pool. The rooms are also amazing! Makes you feel like a Sultan! The food was also very good and we did not have any issues with freshness or variety.... More 

Was this review helpful? Yes 1
Nairobi Region, Kenya
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Went there for my honeymoon last year in September and had an awesome time with my lovely wife. Had some misunderstanding with the person who was making the reservation but the manager (Julius) salvaged the situation and gave me a very good deal when checking in. The staff were very friendly and accommodative. Spent our time at the Executive rooms... More 

Was this review helpful? Yes 2
New York, NY
Senior Contributor
38 reviews 38 reviews
30 hotel reviews
35 helpful votes 35 helpful votes
3 of 5 stars Reviewed 4 weeks ago

The hotel, grounds and rooms are absolutely beautiful. No fault with any of that there. What this place truly lacks is a management team to properly train staff. Drinks ordered poolside can take 30 minutes, food can take 1 hour. There is no consistent with the staff and who they help. The room had issues around AC, toilet, TV, door... More 

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Shyamolae, Director of Sales at Swahili Beach Resort, responded to this review

Dear Guest, Thank you for you review and your constructive feedback which is always very valuable for us. First and foremost, we would like to sincerely apologize for the inconsistent service and delays that you experienced. Majority of our staff are full time employees and have been with us since the day we opened which is why we will have... More 

Mombasa, Kenya
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This hotel is a hidden gem in Diani.had gone to propose during the valentine day and the management did their best to make our engagement party a really success.the service was superb, especially the barharini bar and restaurant. The food was very nice.The front office staff was exceptional especially Eddah and John. The superior rooms were the best best. Thw... More 

Was this review helpful? Yes 1
Nairobi
1 review
5 of 5 stars Reviewed 4 weeks ago via mobile

Loved it. Amazing swimming pool. Service was great. Definitely the place to live in when you are in south coast.I will definitely go back. It was heavenly. All the staff were friendly and welcoming. Lovely stay for sure

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Kigali, Rwanda
Contributor
12 reviews 12 reviews
8 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed March 12, 2015

We stayed here for a week and really enjoyed our stay..beautiful design and the rooms are just enormous...we spent most of the time by the poolside...the staff were very friendly especially the managers..i enjoyed the afternoon tea sessions!!

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