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The Westin Resort, Costa Navarino

Certificate of Excellence
Navarino Dunes | Costa Navarino, 24001, Greece
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The Westin Resort, Costa Navarino
Best prices for: 1 room 1 guest
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Ranked #10 of 78 Hotels in Messenia Region
Certificate of Excellence 2014
A recent review
5 of 5 stars Reviewed August 21, 2013
Emma K London, United Kingdom
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732 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for The Westin Resort, Costa Navarino
See the most recent reviews
London, United Kingdom
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 21, 2013

We visited Pylos and decided to stay in Westin. I believe it was one of the most beautiful experiences we had last years. Everything was great and truly unique! Place was amazing and hotel had everything. Here you don't need anything else. there are numerous of things to do in the property and lots of activities for exercise! We will... More 

Was this review helpful? Yes
RomanosCostaNavrino, General Manager at The Westin Resort, Costa Navarino, responded to this review

Dear Emma K, I am delighted that your experience with us was truly unique. Thank you very much for your kind review and for your recommendation. I hope to welcome you again in the future and offer another memorable experience. With Best Regards, Michel Cottray Complex General Manager More 

Leeds, United Kingdom
1 review
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed August 15, 2013

As many people have said, this is a remarkable place in terms of the architecture and scenery. The facilities and cleanliness are also top rate. But the Manager keeps on saying how the prices are in line with other 5*resorts in Europe. Two comments about that: 1. They aren't. The Alfonso XIII in Seville is a higher category hotel than... More 

Was this review helpful? Yes 4
RomanosCostaNavrino, General Manager at The Westin Resort, Costa Navarino, responded to this review

Dear John T, Thank you for taking the time to share your impressions. Your comments on pricing are noted while you have also noted our position on Food & Beverage pricing. I am saddened to read that none of our associates seem to have provided you with attentive service while visiting our outlets. There is certainly continuous training going on... More 

Aventura, Florida
Top Contributor
50 reviews 50 reviews
11 hotel reviews
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed August 15, 2013

Once again, Navarino completely impressed us and made us want to come back for even more next year as we always do, In fact, the day after we departed we made our reservations for next August, one year in advance! As we always do, we have recommended the hotel to friends and family who will join us for an ever... More 

Was this review helpful? Yes 4
RomanosCostaNavrino, General Manager at The Westin Resort, Costa Navarino, responded to this review

Dear jbrown2665, Very grateful for your detailed, impressive and supportive feedback. Yiannis seems again to have provided you and your family with the best of his attention. As for your encouragements toward my own handling of the resort, I of course accept them, with pride! We still haven’t met as yet but I guess that I have no excuse next... More 

Athens, Greece
Contributor
20 reviews 20 reviews
8 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed August 15, 2013 via mobile

Although the setting is magnificent, the resort has a major flaw. The buildings are tall and built in a way that there is actually no view of the sea from anywhere. You can't see the sea from the pools, or from the restaurants. Another major issue with the hotel is prices. Everything seems to cost more than it should (meals,... More 

Was this review helpful? Yes 1
RomanosCostaNavrino, General Manager at The Westin Resort, Costa Navarino, responded to this review

Dear Thanos S, Thank you for your post on TripAdvisor and your kind words about our staff. I was rather surprised by your comments regarding the architecture; we have been time and time again greatly appraised for our unique structure and perfect adjustment to the local environment. I regret that you found our services too pricey, I have commented on... More 

London, United Kingdom
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed August 14, 2013

The Westin Costa Navarino is a beautiful resort, well laid out and organised. Beach is really nice, clean clear water and good staff looking after you. The kids club was fantastic, although it is a shame that they charge guests to use it - in most places it is included as a service of the hotel! One thing to beware... More 

Was this review helpful? Yes 1
RomanosCostaNavrino, General Manager at The Westin Resort, Costa Navarino, responded to this review

Dear MSSJ2013, Thank you for sharing your experience at The Westin Resort, Costa Navarino. It is with great pleasure that I read your comments about our hotel and its facilities. I regret to read that you found our food overpriced and I will pass your comments about your dining experience to our F&B Director. I hope that you will afford... More 

Reviewer
5 reviews 5 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed August 13, 2013

It is almost the 7th time I visit the said resort. What made my stay memorable this time was the excellent and beyond all expectations personalized service and treatment I received by Constantinos From the guest relations desk. His professionalism was noteworthy. Due to my Platinum Spg status and Diamond HHonors I receive in many properties personal attention. However Constantinos... More 

Was this review helpful? Yes
RomanosCostaNavrino, General Manager at The Westin Resort, Costa Navarino, responded to this review

Dear Alexcouc, Your highlighting of the qualities of Constantinos at Guest Relations is most welcome. It is very pleasing to read that Constantinos has provided you with the attention and personalization of your requests while staying with us. I will share with Constantinos of course your feedback as much as with his head of department. Many thanks for your loyalty... More 

London, United Kingdom
Top Contributor
95 reviews 95 reviews
35 hotel reviews
51 helpful votes 51 helpful votes
5 of 5 stars Reviewed August 13, 2013

A luxurious and relaxing holiday. The rooms are excellent with amazing beds. We had a family suite with an extra shower room - great! Many of the rooms have their own pools, so the hotels pools are never too busy. There are DVD players in the rooms, but no DVDs to borrow or rent from the hotel. The choice of... More 

Was this review helpful? Yes
RomanosCostaNavrino, General Manager at The Westin Resort, Costa Navarino, responded to this review

Dear BiaRioLondon, Thank you for your comments and for your time to share your feedback on TripAdvisor. I am happy you enjoyed our beach, our service and our sports facilities; it seems that you experienced a large number of the services we have to offer. I hope to welcome you back soon. Best regards, Michel Cottray Complex General Manager More 

2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed August 12, 2013 via mobile

Very happy with the room and the newly built hotel, but the personnel, although very keen to help were a bit too anxious/maybe due to the hotel being full. Also, very disappointed from the Diner and Souvlakerie restaurants.

Was this review helpful? Yes 1
RomanosCostaNavrino, General Manager at The Westin Resort, Costa Navarino, responded to this review

Dear Vassilis79, Thank you for your review and your kind words. I have forwarded your comments about our dining outlets to our F&B Director. I hope to welcome you to the resort again so you can experience our usual high standard of customer service! With Best Regards, Michel Cottray Complex General Manager More 

Istanbul, Turkey
Top Contributor
66 reviews 66 reviews
12 hotel reviews
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed August 12, 2013

We have stayed 3 nights and our overall experience was very positive. Nicely decorated and functional rooms, very good kids side with Pool and sliders, flat daily kids menu that is valid in multiple restaurants. We have tried diffent restaurants in the hotel and our fav was the Tavern wlere they offer local cuisine. İmprovement areas are not that much... More 

Was this review helpful? Yes 1
RomanosCostaNavrino, General Manager at The Westin Resort, Costa Navarino, responded to this review

Dear Emel A, Thank you for your post on TripAdvisor. I am happy that you and your family had a positive experience during your stay at The Westin. Please note that I have taken your comments regarding the service into consideration for our planning of next season. I hope to have the pleasure of welcoming again in the future. With... More 

London, United Kingdom
Senior Contributor
26 reviews 26 reviews
11 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed August 11, 2013 via mobile

Having visited the hotel for a couple of days in July and definitely want to go back again. The grounds and location are amazing. Rooms are spacious and clean and provide amazing views. The beach is private and clean and along with the variety of swimming pools and activities provide many options to spend the day relaxing or exercising. Most... More 

Was this review helpful? Yes 2
RomanosCostaNavrino, General Manager at The Westin Resort, Costa Navarino, responded to this review

Dear Ioannis K, Thank you for your post on TripAdvisor, for your recommendation and for your kind words about our resort, our rooms, the beach, and the pools! I have passed on your comments about our associate Yannis Kostayiannis to my team and to the associate himself who was most happy to hear your motivating comments. I am very pleased... More 

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