Had our wedding here last year. The staff messed up everything. They could not get ONE thing right. Ants in a room on a 3 year olds bed, they wanted to put poison on the bed. Great idea! Headphones went missing, we asked the reception to ask the cleaners if they have seen it, immediately they went on a defensive... More

We just spent 2 nights in the Mercure for our wedding anniversary. We got a very good deal by going through the hotel direct, around £200 for 2 nights all inclusive. Compared to the majority of 5 star hotels in Cyprus, this hotel was not bad at all. From the outside the hotel doesn't look outstanding but once inside the... More

It's good when you consider Cprus avarage. It's relatively new and well located hotel. The view from rooms is excellent. The food is below the avarage. The casino is good if you like play. Staff is friendly and helpful. It's not far from the city. You can easily reach city center(only 10 minutes by car). It's a good selection for... More

Hotel is ok, you will hardly find better in kyrenia, but don't be mislead by 5* mark up, it's not 5. Generally clean, outside area is not bad, service is satisf, food is very modest, no fresh juices, beach is bad. More

Before I arrived at the hotel I had read the reviews and thought they were all poor. Well, I went anyway as my fella was on business there and needed a base to stay. I would say I am well travelled as I am lucky enough to get the opportunity to travel to some lovely places. Stayed here from 24th... More

Stayed here for 5 nights with my fiancee on business and to be honest was pleasantly surprised after reading the reviews on this hotel. I believe (but not sure) that the hotel has undergone a management/owner change recently and the old has been replaced with new staff and standards. The hotel is very clean throughoutand the rooms, although basic, are... More

First impression of hotel good rooms and pool area very clean, staff ignorant and will only do the least they can get away with. Reception!! rang with problem said don't speak English and put the phone down on me, booked early morning call when returning home nether received it when asked why just said systems not working (which I took... More

Avoid at all costs. My partner was jumped on by a security guard whilst sat on a sunbed. He chose his moment perfectly and only because she fought tooth and nail and screamed as loud as she could did he get off of her. Unluckily for him she identified him to the hotel management who would not call the police... More

Hotel was too expensive for the service they provided. Lots of extras we had to pay and swimming pool was too crowded all the time. Hotel's beach is not great so pool seemed the best option. More