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Hilton London Syon Park

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London Syon Park, Brentford TW8 8JF, England
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1 room 1 adult
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Hilton London Syon Park
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1,250 Reviews from our TripAdvisor Community

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London
Level Contributor
36 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Everything about this hotel is wonderful! From the staff, to the rooms, restauarant, food, bar and swimming pool/spa area. I didn't have time to check out the grounds, but they looked amazing. A real credit to Hilton and a must stay for a nice break in a hotel that feels miles from London, but is not.

Helpful?
Thank randy19
Dubai, United Arab Emirates
Level Contributor
52 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Located near Heathrow, this hotel is a gem waiting to be found. The staff make this hotel shine, i was surprised to see such a diverse amount of nationalities. The check in to the hotel was effortless, even though there were many trying to check in at the same time we were offered some kinds words to be patient. Its... More 

Helpful?
Thank Stan t
Greg C, General Manager at Hilton London Syon Park, responded to this review

Dear Stan, Thank you so much for such lovely feedback following your recent stay with us. I was so proud to read how our team members have impressed you with their exceptional customer service skills. I will make sure that Marta, Rashmi and Nick have been recognised during our monthly celebrations. We will be looking forward to welcoming you back... More 

Manchester, United Kingdom
Level Contributor
53 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

This fabulous hotel is a credit to the Hilton brand.... The welcome at a Hilton reception is always a joy, warm and friendly staff greet you. The bedrooms are a joy too, sumptuous surroundings of opulence and comfort. The huge bed is a welcome for any weary traveller along with the spacious rooms and fittings. One draw back was the... More 

Helpful?
1 Thank James2252
Greg C, General Manager at Hilton London Syon Park, responded to this review

Dear James, Thank you for sharing your thoughts following your recent stay with us. I am very happy to learn you liked the hotel and room and that Front Desk team made you feel so welcomed. Also I would like to advise, that we are in a process of changing marble floors in most of our bathrooms so it will... More 

Level Contributor
27 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

The Hilton Syon Park is set within amazing grounds, just off the A4. It's not the easiest hotel to find, but well worth the trek. You arrive down a very, very long private driveway and there is lots of parking available. All of the staff are extremely friendly, polite and helpful. The rooms are simply amazing! I was in room... More 

Helpful?
Thank Dean F
Greg C, General Manager at Hilton London Syon Park, responded to this review

Dear Dean, Thank you for such lovely feedback about our hotel. I was delighted to hear you enjoyed your time here. Regarding the lunch, please rest assured your comments have been passed to our Executive Chef for immediate review. We will be looking forward to welcoming you back in the near future. Kind regards Greg Crawford General Manager More 

Level Contributor
18 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 1 week ago

Access to the Hotel is along Park Road, just off Twickenham Road & then through a long road through Syon Park. Beware of your SatNav giving your directions through any other route as these have been permanently blocked off. Small set-down area outside the hotel entrance with parking facilities with automatic barrier entry. No parking fee is a plus point.... More 

Helpful?
Thank Andrew M
Greg C, General Manager at Hilton London Syon Park, responded to this review

Dear Andrew, Thank you very much for taking time to share your feedback in such detail. I am very happy to learn you liked our hotel and that you enjoyed your time here. We will be looking forward to welcoming you back in the near future. Kind regards Greg Crawford General Manager More 

London
Level Contributor
4 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago via mobile

This is the third time that me and my partner have been to Syon park in less than one year. The restaurant has amazing food, which is good as that area lacks places to shop. You can borrow bikes to take and ride around the founding area which was fun. The bar...... Great cocktails we actually decided to purchase shot... More 

Helpful?
Thank blessed12016
Greg C, General Manager at Hilton London Syon Park, responded to this review

Dear Guest, Thank you for taking time to share such lovely feedback with other guests. I was delighted to hear you enjoyed your time with us and we will be looking forward to welcoming you back in the near future. Kind Regards Greg Crawford General Manager More 

London, United Kingdom
2 reviews
3 of 5 stars Reviewed 1 week ago

We stayed here for a one night spa break and definitely didn't think the experience we had was worth the money we paid. The hotel itself is impressive and the rooms are amazing. However, the service was as follows: * The reception was shoddy - we were told we didn't need to book spa treatments - turns out we absolutely... More 

Helpful?
Thank Verity M
Greg C, General Manager at Hilton London Syon Park, responded to this review

Dear Verity, Thank you for taking the time to share with us your valuable comments following your recent stay at Hilton Syon Park. We were very saddened to hear of your experience. Please rest assured that our management team is following it up to make sure that similar experiences do not happen again. In addition we sincerely apologise that your... More 

Greater London, United Kingdom
1 review
5 of 5 stars Reviewed 1 week ago

I chose this hotel for our 3 years anniversary and to get away from the stress of busy London. We found this hotel to be the perfect place to de-stress and unwind! Michael checked us in and made us feel very welcome. Damian at the restaurant was very attentive and kind. It is the perfect hotel to relax and make... More 

Helpful?
Thank Traveller c
Greg C, General Manager at Hilton London Syon Park, responded to this review

Dear Guest, Thank you very much for such kind words following your recent stay with us. I was delighted to learn that Michael and Damien have impressed you by providing excellent customer service. It will be my pleasure to ensure they are rewarded during our monthly celebrations. Kind Regards Greg Crawford General Manager More 

Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

The title says it all. I have been to a few Hilton Hotels but Syon Park is by far the best Hilton I have been to, to date. Where do I start. At reception warm friendly greeting, check in quick. Accompanied to the room nice touch. The room was Perfect. Massive lounge, massive bed, massive bathroom and toilet with its... More 

Helpful?
Thank LR19emon
Greg C, General Manager at Hilton London Syon Park, responded to this review

Dear Guest, We can’t thank you enough for your wonderful words about our hotel. It was such a pleasure to see that you have taken your time to share them with other travellers. We will be looking forward welcoming you back in the nearest future. Kind regards Greg Crawford General Manager More 

Epworth, England, United Kingdom
Level Contributor
32 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Stayed at the Hilton London Syon Park ahead of a meeting the following day. The hotel was excellent. I had expected a large corporate characterless hotel but got quite the opposite. All of the staff were very attentive, the hotel was incredibly well maintained and my room was nicely furnished and had a luxurious feel to it. The bar was... More 

Helpful?
Thank Andy P
Greg C, General Manager at Hilton London Syon Park, responded to this review

Dear Andy, Thank you very much for such lovely comments. All our team is working very hard and warm words like these are the best gift we can ever get. We will be looking forward welcoming you back in the nearest future. Kind regards Greg Crawford General Manager More 

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