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Hilton London Syon Park

4.0 of 5
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London Syon Park, Brentford TW8 8JF, England
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Hilton London Syon Park
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Ranked #5 of 6 Hotels in Brentford
A recent review
5 of 5 stars reviewed yesterday
Susan C Wishaw, United Kingdom
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Wishaw, United Kingdom
Level Contributor
34 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
5 of 5 stars Reviewed yesterday NEW

We visited here for a wedding 24th July (didn't stay so can't comment on rooms). It's a beautiful setting and hard to believe it's in the middle of London! Grounds were stunning and the hotel was lovely. All of the staff were friendly and efficient and the food was amazing - canapés out of this world!!!

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Level Contributor
3 reviews
5 of 5 stars Reviewed 2 days ago NEW

Excellent, stayed here when going to twickenham for the Rugby. Very nice surroundings, staff were excellent and the hotel was what you would expect of a Hilton hotel. Definitely on the list for hotels to stay at next time in London 👍👍👍👍👍

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Cottingham, United Kingdom
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We stayed for 3 nights and received an upgrade for £12 per night form our pre-booked King Room to a Queen - Room 127. The Hotel is beautiful and is set in amazing grounds and the whole place was very clean both inside and out. It was extremely quiet despite being extremely close to Heathrow. Staff could not do enough... More 

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Level Contributor
17 reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Delightfully surprised by the setting of this hotel, slap bang in the middle of beautiful surroundings,yet so close to major transport arteries...A4,M4 and central London....and with easy parking very close to reception. I've stayed in many Hiltons down the years and this is one of the best yet. Room and public areas were very relaxing and breakfast was first class.... More 

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Greg C, General Manager at Hilton London Syon Park, responded to this review

Dear John, I am so happy you found our hotel surroundings so relaxing and worth visiting. We are very lucky to be located in such an amazing park and that our guests can take advantage of accessing hidden areas. It is always such a pleasure to know that our guests feel valued and looked after. I will be looking forward... More 

Wrexham, United Kingdom
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Excellent hotel, easy access from motor way. Friendly and efficient staff, beautiful surrounding, easy access to london, plenty of buses and trains. Spa is wonderful and relaxing. Would definitely stay again.

Review collected in partnership with Hilton Hotels & Resorts

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Greg C, General Manager at Hilton London Syon Park, responded to this review

Dear Nicky and Dave, Thank you for staying with us and for sharing your feedback. I am very happy to learn you had great time and that you intend to visit us again. I will be looking forward to welcoming you back. Kind Regards Greg Crawford General Manager at Hilton Syon Park More 

Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 1 week ago

After reading some of the previous reviews I was nervous about our trip here. We stayed for one night in a King Room, it was excellent! (8th-9th July 2015) Dinner was included in pur package and this is where the reviews before had really let them down, however they had changed the menu two days before and it was superb!... More 

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Greg C, General Manager at Hilton London Syon Park, responded to this review

Dear Megan, Thank you for taking time to share you experience with other fellow guests. It was an absolute pleasure to read that you enjoyed your dinner and other hotel facilities. Our Restaurant team had a lot of changes and we intend to get only better. The Head Chef will be delighted to learn you liked new menu. I will... More 

Birmingham, United Kingdom
1 review
5 of 5 stars Reviewed 1 week ago

This is beautiful hotel set in beautiful grounds. The rooms were immaculate and luxurious and were very clean. We encountered 2 minor problems on checking-in, but these were soon rectified. I would recommend this hotel to anyone wishing to stay, it deserves 5* status. Parking is also free which is a bonus in this area.

Review collected in partnership with Hilton Hotels & Resorts

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Greg C, General Manager at Hilton London Syon Park, responded to this review

Dear Nicola, Thank you for your lovely comments about our hotel and service following your recent stay with us. I admit we are not perfect and things go wrong time to time; however I am extremely happy to hear that issues you encountered were dealt with such efficiency and courtesy. I strongly believe that how you respond and make things... More 

1 review
5 of 5 stars Reviewed 1 week ago

Purchased this deal as a present for my boyfriend, and for the price I paid wasn't overly sure of what to expect (as the deal seemed a fair bit cheaper than other deals/hotels). I must say I was hugely surprised by how great our visit was, the room was massive and immaculate, the spa and treatments were completely relaxing and... More 

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
Greg C, General Manager at Hilton London Syon Park, responded to this review

Dear guest, Thank you for sharing with us your feedback following your recent stay at Hilton Syon Park. I was delighted to learn you were pleasantly surprised by the hotel and service provided. We are very proud of being a little bit different from other London hotels. I hope we will be able to welcome you back in the nearest... More 

Nottingham, United Kingdom
Level Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 1 week ago

I stayed at the Hilton on a business trip and had a thoroughly enjoyable stay. From the moment I entered reception I was greeted in a very courteous manner and was promptly issued my room key which was waiting for me as I had chose my room during online check in (download the app, it's fantastic!). As you can see... More 

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Greg C, General Manager at Hilton London Syon Park, responded to this review

Dear Matthew, Thank you for sharing your experience following your recent stay with us. I was very pleased to hear you liked the hotel and that you found our rooms spacious and comfortable. Please accept my sincerest apologies for the billing error made by our Room Service team. I hope this did not cause too much of an inconvenience for... More 

Geneva, Switzerland
Level Contributor
297 reviews
125 hotel reviews
common_n_hotel_reviews_1bd8 145 helpful votes
4 of 5 stars Reviewed 1 week ago

I stayed here for one night on business. Check in was quick and effective. The room was large with a comfortable bed. I liked this hotel since it was different and fun. The lampshades were stylish and very retro, the bathroom also different and large. Breakfast was good with lots of choice and the free transfer to local offices was... More 

Was this review helpful? Yes
Greg C, General Manager at Hilton London Syon Park, responded to this review

Dear Phil, Thank you for sharing your feedback following your recent stay at The Hilton Syon Park. I was very happy to hear you liked the hotel and that you were looked after our team. Kind Regards Greg Crawford General Manager More 

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