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Hilton London Syon Park

4.0 of 5
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London Syon Park, Brentford TW8 8JF, England
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1 room 1 guest
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Hilton London Syon Park
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1,131 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Bedford, England
Level Contributor
21 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed yesterday NEW

Stayed here rather than my usual stay at Holiday Inn, Brentford. I like this place better in almost all respects. Holiday Inn is an easy walk to work along side of canal. Hilton provide shuttle every 30' in the morning. Curiously very few shuttles back in the evening. Rooms are clean though a bit cluttered with pretend antique furniture. Nothing... More 

Was this review helpful? Yes 1
Northamptonshire, United Kingdom
Level Contributor
6 reviews
3 hotel reviews
1 of 5 stars Reviewed 2 days ago NEW

Well where do i start, you drive up to the hotel and it is stunning the grounds are amazing and I would go to the actual syon park for a day visit again but NEVER the Hilton hotel! We arrived at 1pm as we requested an early check in, was told room was not ready till 3 pm which was... More 

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Hailsham, United Kingdom
1 review
4 of 5 stars Reviewed 2 days ago NEW

Great hotel, bathroom of superior kingsize room needs better maintenance, (shower heads need de-scaling, grout needs cleaning/replacing) very helpful and responsive staff, fabulous breakfast in terms of quality and quantity, overall = lovely!!

Review collected in partnership with Hilton Hotels & Resorts

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Newport, United Kingdom
4 of 5 stars Reviewed 3 days ago NEW

The quality of the hotel and in particular the service from the staff was excellent, however, the Marco Pierre White restaurant was shocking. I have never seen so many different people send back their food in a restaurant in one evening. If you stay at the hotel I strongly recommend eating out!

Review collected in partnership with Hilton Hotels & Resorts

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Syon Park Hitlon, United Kingdom
5 of 5 stars Reviewed 3 days ago NEW

Absolutely beautiful hotel, spa and location. We had a queen deluxe room with balcony. Loved the additional tv in bathroom! The only thing we did not enjoy was the food, it was served luke warm to cold and dry definitely not worth the price but service made up for it. Would definitely recommend staying but just eat somewhere else :)

Review collected in partnership with Hilton Hotels & Resorts

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2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

It has been my 4th time there and it is always amazing stays. Spa facilities , nice gardens nice bar and drinks ....The one thing I didn't know is that they have like cinema room and games rooms and apparently kind of secret garden so I'm surprised why no one from reception mention all those features as that would be... More 

Was this review helpful? Yes 1
Greg C, General Manager at Hilton London Syon Park, responded to this review

Dear Miguel g We are very pleased to learn that you had an excellent stay with us again. Sorry that you were not aware of our various leisure spaces and the gardens which our guests have complimentary access to here in the Park. Many guests enjoy the fact that you are in London but feel away from London in the... More 

London
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We live in london and wanted to go away for bank holiday for a spa trip. Came across this place being in london we didn't expect much scenery etc. when we got there we were shocked it felt like we were far far away from london with lots of greenery all around. Hotel was beautiful and the room deco was... More 

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Greg C, General Manager at Hilton London Syon Park, responded to this review

Dear afifashaikh So glad to hear that you had an amazing stay with us and we exceeded your expectations in many ways. I will be sure to pass on your great feedback to our Marco Pierre White restaurant team. As you say we are the perfect getaway location for Londoners in London. Hope to see you back again soon. Kind... More 

London, England, United Kingdom
Level Contributor
94 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
5 of 5 stars Reviewed 1 week ago

we stayed for a weekend to celebrate a birthday. It was fantastic. The rooms were spacious, the hotel clean, and the staff very friendly which all contributed to a lovely weekend. Breakfast was very good with good choices in both the continental side and hot side. One our second morning we asked the chef to make us scrambled eggs and... More 

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Greg C, General Manager at Hilton London Syon Park, responded to this review

Dear Elmarie K So pleased that you had the perfect birthday celebration with us and you were happy with our Marco Pierre White Restaurant food and service. We can't wait to see you back again soon. Kind regards Greg Greg Crawford General Manager More 

Devizes, United Kingdom
Level Contributor
109 reviews
92 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
3 of 5 stars Reviewed 1 week ago

This hotel has a lovely setting in Syon Park. It is beautifully styled - our room was lovely with a great bed and spacious well appointed bathroom. The public areas are great also - we particularly liked the bar. However... The Marco Pierre White restaurant is a disgrace! We don't mind paying for good food but to receive a dried... More 

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Greg C, General Manager at Hilton London Syon Park, responded to this review

Dear Bowbell Thank you for your recent review following your stay with us. It's good to learn that you thought your room was lovely and enjoyed the bar here at the hotel. I appreciate your feedback regarding the restaurant experience, please accept my sincere apologies that your dining experience was disappointing. Be assured that we evaluate all feedback from the... More 

Lifton, United Kingdom
Level Contributor
16 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 1 week ago

So, we had great expectations for this hotel. On many levels we were very happy but there were also a few rudimentary niggles. Firstly, Syon Park is a stunning setting for the Hilton - an oasis in an overcrowded London suburb. You feel relaxed as you drive down the long access road through the parkland and past Syon House (the... More 

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Greg C, General Manager at Hilton London Syon Park, responded to this review

Dear Rees K We really appreciate your most detailed review of your recent visit to the hotel. Please be assured that all the points raised are communicated to the team and actioned accordingly so we can continuously improve. Overall I'm glad you had a good stay on many levels. I do hope we see you again soon. Kind regards Greg... More 

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