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Sol Cayo Largo

Cayo Largo del Sur | Archipiélago de los Canarreos, Cayo Largo, Cuba
Sol Cayo Largo
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2,822 reviews from our community

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    1,055
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Ontario
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Traveled to the Sol Cayo Largo in Febuary . (Sorry TA people, I did not submit my review) but we have booked to go back again in September. This speaks volumes for us, we have never re booked the same resort twice. Having said that, here are the reasons for our return. The Beaches! Beautiful. The coffee. Amazing. The food.... More 

Was this review helpful? Yes 1
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

This was our third visit, we go south every year at around the same time. We plan to return at the end of February 2016. We LOVE Cayo Largo and this is the best resort there in our opinion. The staff are friendly and the service is usually very good. The food is varied and good unless you are very... More 

Was this review helpful? Yes 2
HGeneralManager, Director General at Sol Cayo Largo, responded to this review

Dear Mr.Otto H Thank you so much for sharing your experience in Tripadvisor in your third visit. We are thrilled that you had such a remarkable experience with us ! It is a true pleasure and very rewarding for all of us here to read feedback like yours which really reflects how great was your stay. Thank you very much... More 

Chateauguay QC
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Arrived at hotel aprox 8:30 pm. check in was not long, When got to room room was not made, fridge and TV did not work. Air conditioner said 16*c however was more like 25*c. I did go to a friends room and said 24* was more like 20*. Went to Lobby and told them room was UNMADE, one quick call... More 

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HGeneralManager, Director General at Sol Cayo Largo, responded to this review

Dear icestorm98, Thank you for sharing your holiday with the readers of Tripadvisor. We regret that during the period in which you have stayed in our Resort the sea was caught by a current that has further weathered its waves. Honestly, not only are the months indicated those favorable to the quietness of the sea but if you read the... More 

Swanland, England, United Kingdom
Level Contributor
49 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Never having booked at an "all inclusive" resort before, I was a little apprehensive as to what to expect for the last few days of our Cuban holiday. I was pleasantly surprised. It was not a huge complex with thousands of people. The accommodation was provided in blocks of just four and were so spread out that privacy was maintained... More 

Was this review helpful? Yes 5
HGeneralManager, Director General at Sol Cayo Largo, responded to this review

Dear YvonneD55 Thanks for taking your time writing about your recent stay at Sol Cayo Largo. We thank for your compliments about entertainment artists, accommodation, buffet restaurant,staff, service and beach. We are very happy that you had a great time with us. As regards the three disappointments we would like to inform you in the regard to the transport service... More 

Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We had some great days at this hotel. The room was nice and clean, the air conditioner was really good attending the high temperatures outside it was great to get to the room and have some cold air. We didn't try any of the restaurants that needed reservation and the food from the buffet one was not "uau" but it... More 

Was this review helpful? Yes 3
HGeneralManager, Director General at Sol Cayo Largo, responded to this review

Dear Isa S, Thanks for taking your time writing about your recent stay at Sol Cayo Largo. We thank for your positive comments about t our facilities and grounds. As for fresh fruits, we would like to inform that as everything else comes from Havana, with transport by sea and under the conditions penalizes delivery!But at the end we are... More 

Montreal, Canada
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Our 5th time there, we love it. (May 21 - June 4). Room was very clean. Had a problem with our safe, it was fixed within 15 min. Even got a call later to make sure everything was ok. Beach was nice but it had some seaweed probably due to strong winds. Weather is strange everywhere including here. Had 3... More 

Was this review helpful? Yes 5
HGeneralManager, Director General at Sol Cayo Largo, responded to this review

Dear LucJay, Thanks to share your recent experience spent in our resort with the Tripadvisor followers, was a pleasure for us received a confirm about our destination considerate one of the beautiful place where guests can relax and enjoyed their stay. Is important too receive each feedback in order to improve our daily work direct to fully satisfy needs of... More 

Kingston, Canada
Level Contributor
42 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
3 of 5 stars Reviewed 4 weeks ago

We liked this resort a lot, but there is certainly room for improvement in some areas. As so many other people have noted, the beach is fabulous and stretches for miles! As several people have also noted, it is often windy, and the wind direction determined whether or not it was possible to go swimming – if the wind came... More 

Was this review helpful? Yes 5
HGeneralManager, Director General at Sol Cayo Largo, responded to this review

Dear KingstonTravellers, On behalf of the management and staff of Hotel Sol Cayo Largo we would like to thank you for choosing us for your vacation. Your nice words cheer us up and drive us to keep improving ourselves, and we much appreciate each one of your suggestions. We will take everything into account because our main goal is the... More 

Ontario, Canada
Level Contributor
288 reviews
98 hotel reviews
common_n_hotel_reviews_1bd8 612 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Not as good as expected….lots of room for Improvement. As a first time visitor to Cayo Largo (which was a place we always wanted to see) we based our decision on Trip Advisor reviews which were mostly positive. However, when we went in January we discovered a few things you should consider. Overall we’d rate at a 3-Star on a... More 

Was this review helpful? Yes 3
HGeneralManager, Director General at Sol Cayo Largo, responded to this review

Dear TM643, On behalf of the management and staff of Hotel ol Cayo Largo, we would like to thank you for choosing us for your vacation. Your nice words cheer us up and drive us to keep improving ourselves, and we much appreciate each one of your suggestions. We will take everything into account because our main goal is the... More 

Sherbrooke, Canada
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 78 helpful votes
4 of 5 stars Reviewed May 31, 2015

Returned to the Sol Cayo Largo for a 2nd visit from May1-8, 2015. This trip was once again "solo" and as the 1st trip I was very comfortable at this hotel. It is very apparent why there are so many repeat guests at this hotel. The quiet, laid back atmosphere is much appreciated by all. Also it is a very... More 

Was this review helpful? Yes 8
HGeneralManager, Director General at Sol Cayo Largo, responded to this review

Dear Sunnybeac, Thank you for sharing your experience at the Hotel Sol Cayo Largo with readers of Tripadvisor. We have carefully read your remarks about our services and we apologize if we were unable to fully meet you expectations. Our efforts to meet the needs of our customers are constant and daily. We regret that you have found some workers... More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed May 26, 2015

Again the front staff did not know we were multiple return guest. They gave us a room with no AC. Had to complain at 1:00 am and we got another room. We asked for a second floor room and we were told they could not do it and yet new arrivals were given upper rooms. At least the restaurant staff... More 

Was this review helpful? Yes 4
HGeneralManager, Director General at Sol Cayo Largo, responded to this review

Dear Paul B, Thank you for your timeliness' in sharing your feedback with the readers of the portal Tripadvisor. It 'important for us to receive feedback at the end of a holiday, but even better would be to constructively express an expectation disregarded during the holiday, without waiting for the return, when now we cannot support you!Overall when is not... More 

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