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Sol Cayo Largo

Cayo Largo del Sur | Archipiélago de los Canarreos, Cayo Largo, Cuba
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Sol Cayo Largo
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2,886 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (166)
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Level Contributor
7 reviews
3 hotel reviews
3 of 5 stars Reviewed yesterday NEW

Cayo Largo is a true slice of paradise. I would have stayed on Playa Paraiso forever if I could have. As anyone who has ever flown a Cuban domestic flight, it is an enriching experience - the flight times can change 5 times within a few days of departure so you always have to keep an eye on departure. The... More 

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Vaudreuil-Dorion, Canada
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

So this was our 6th time back, and enjoyed it just as much. So for a more detailed review, you can refer back to my previous one, dated Aug 20th, 2014. Everything is pretty much the same, bed was better though this time and the room we had, had a new air conditioner, very silent. All the people mentionned previously... More 

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HGeneralManager, Director General at Sol Cayo Largo, responded to this review

Dear Carole C, Our team was grateful to read that you are already thinking about your next trip THE SEVENTH!and to have shared your experience in Tripadvisor. Our aim is to ensure that you have lasting vacation memories. For this reason, we have made the effort to ensure that we offer the very best in accommodation, customer service and facilities.... More 

Montreal, Canada
Level Contributor
17 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed 1 week ago

This was our second stay at Sol Cayo Largo. We flew in at night and as returning guests, we were greeted with sparkling wine and offered a special ''speedy'' check-in, which was greatly appreciated. We booked an ocean view room on the second floor. It was really worth it. The view was amazing and the ocean breeze felt wonderful. We... More 

Was this review helpful? Yes 2
HGeneralManager, Director General at Sol Cayo Largo, responded to this review

Dear La_Papaya, Thanks for sharing your feedback on Tripadvisor! It seems that again you had an excellent stay and enjoyed all what Sol Cayo Largo have to offer. Thank you for your nice comments about our facilities & services. It is good to hear how much you liked the quality of our gastronomic offer at the buffet for dinner and... More 

Guelph, Ontario
Level Contributor
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 1 week ago

We were big group of 6 families and we tried to make best out of it. Resort is nice but old. Staff is hard working efficient and friendly but not very many speak English and no time to talk. Rooms old but clean. Things break but they are quick to fix it. Major issue for 2 weeks it was red... More 

Was this review helpful? Yes 2
HGeneralManager, Director General at Sol Cayo Largo, responded to this review

Dear Lil081, We appreciate that you have published, and shared, on the Trip Advisor, your opinions about your family group stay in our Hotel. Thank you very much for mentioning that the room cleaning was excellent we are glad you highlight this service. Regarding the transfer to the beaches is an options service that is provided by the external company... More 

Ontario
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Traveled to the Sol Cayo Largo in Febuary . (Sorry TA people, I did not submit my review) but we have booked to go back again in September. This speaks volumes for us, we have never re booked the same resort twice. Having said that, here are the reasons for our return. The Beaches! Beautiful. The coffee. Amazing. The food.... More 

Was this review helpful? Yes 1
HGeneralManager, Director General at Sol Cayo Largo, responded to this review

Dear cdbrown, We are so glad to know we have provided you with such an amazing experience. Thank you very much for your remarks on the beaches,the coffee,food,cocktails,beer :cold and plentiful shared in Tripadvisor. Have taken note of your suggestions regarding the a la carte restaurants reservations system and the dreaded towel game! We are making improvements and your opinion... More 

common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This was our third visit, we go south every year at around the same time. We plan to return at the end of February 2016. We LOVE Cayo Largo and this is the best resort there in our opinion. The staff are friendly and the service is usually very good. The food is varied and good unless you are very... More 

Was this review helpful? Yes 2
HGeneralManager, Director General at Sol Cayo Largo, responded to this review

Dear Mr.Otto H Thank you so much for sharing your experience in Tripadvisor in your third visit. We are thrilled that you had such a remarkable experience with us ! It is a true pleasure and very rewarding for all of us here to read feedback like yours which really reflects how great was your stay. Thank you very much... More 

Chateauguay QC
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Arrived at hotel aprox 8:30 pm. check in was not long, When got to room room was not made, fridge and TV did not work. Air conditioner said 16*c however was more like 25*c. I did go to a friends room and said 24* was more like 20*. Went to Lobby and told them room was UNMADE, one quick call... More 

Was this review helpful? Yes 1
HGeneralManager, Director General at Sol Cayo Largo, responded to this review

Dear icestorm98, Thank you for sharing your holiday with the readers of Tripadvisor. We regret that during the period in which you have stayed in our Resort the sea was caught by a current that has further weathered its waves. Honestly, not only are the months indicated those favorable to the quietness of the sea but if you read the... More 

Swanland, England, United Kingdom
Level Contributor
49 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 stars Reviewed June 15, 2015

Never having booked at an "all inclusive" resort before, I was a little apprehensive as to what to expect for the last few days of our Cuban holiday. I was pleasantly surprised. It was not a huge complex with thousands of people. The accommodation was provided in blocks of just four and were so spread out that privacy was maintained... More 

Was this review helpful? Yes 6
HGeneralManager, Director General at Sol Cayo Largo, responded to this review

Dear YvonneD55 Thanks for taking your time writing about your recent stay at Sol Cayo Largo. We thank for your compliments about entertainment artists, accommodation, buffet restaurant,staff, service and beach. We are very happy that you had a great time with us. As regards the three disappointments we would like to inform you in the regard to the transport service... More 

Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed June 15, 2015

We had some great days at this hotel. The room was nice and clean, the air conditioner was really good attending the high temperatures outside it was great to get to the room and have some cold air. We didn't try any of the restaurants that needed reservation and the food from the buffet one was not "uau" but it... More 

Was this review helpful? Yes 3
HGeneralManager, Director General at Sol Cayo Largo, responded to this review

Dear Isa S, Thanks for taking your time writing about your recent stay at Sol Cayo Largo. We thank for your positive comments about t our facilities and grounds. As for fresh fruits, we would like to inform that as everything else comes from Havana, with transport by sea and under the conditions penalizes delivery!But at the end we are... More 

Montreal, Canada
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed June 5, 2015

Our 5th time there, we love it. (May 21 - June 4). Room was very clean. Had a problem with our safe, it was fixed within 15 min. Even got a call later to make sure everything was ok. Beach was nice but it had some seaweed probably due to strong winds. Weather is strange everywhere including here. Had 3... More 

Was this review helpful? Yes 5
HGeneralManager, Director General at Sol Cayo Largo, responded to this review

Dear LucJay, Thanks to share your recent experience spent in our resort with the Tripadvisor followers, was a pleasure for us received a confirm about our destination considerate one of the beautiful place where guests can relax and enjoyed their stay. Is important too receive each feedback in order to improve our daily work direct to fully satisfy needs of... More 

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