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Sol Cayo Largo

Certificate of Excellence
4.0 of 5
Cayo Largo del Sur | Archipiélago de los Canarreos, Cayo Largo, Cuba
Sol Cayo Largo
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2,630 reviews from our community

Traveler rating
    1,011
    1,050
    392
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    57
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Cape Breton Island, Canada
Senior Contributor
22 reviews 22 reviews
3 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed yesterday NEW

We decided on Sol Cayo Largo for our vacation this year, and we were more than pleased. Check in was fast and friendly, our room was ready when we arrived at 10:30 am. Our luggage was delivered to our room. Our room was spacious, clean, and inviting. The air conditioning in our room worked very well, we always had lots... More 

Was this review helpful? Yes 1
Ville de Sainte-Catherine
Reviewer
5 reviews 5 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed yesterday NEW

Very peaceful and beautiful beach. Enough chairs and very clean pool side and beach. Employees were mostly helpful and respectful. I was very disappointed by the room (stained yet clean towels and sheets) cracked ceramic tiles and not cleaned thoroughly daily. The food was barely ok. I do understand the nature of their economy...but was still often disappointed and had... More 

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København, Staden Kobenhavn, Denmark
Contributor
16 reviews 16 reviews
7 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Nice hotel, good rooms, very friendly staff, very good food (specially at the Ranchón) and even better cocktails. The sea is AMAZING. The hotel beach is not that good but is ok. Playa Sirena and Playa Paraiso are WOW!!! We reccomend taking the walk from the hotel to the nice beaches, kilometres og white, virgin, sandy beaches for yourselves. We... More 

Was this review helpful? Yes 3
HGeneralManager, Director General at Sol Cayo Largo, responded to this review

Dear Villaolsen, thanks to still keep us on your heart and shared your past experience in our Hotel Sol Cayo Largo in Tripadvisor. This destination offers endless emotions that only those who have tried them can be the witness. We hope that once again you could come back to our Resort to still be the star of an unforgettable experience.... More 

Montreal, Canada
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

This was our second time at this resort, the first being 12 years ago. The place looks the same or older. Nothing has changed. The pool bar was the best for eating as far as we are concerned but also the best for friendly service. The pool bar was actually the only place people were friendly to us. Thank you... More 

Was this review helpful? Yes 1
HGeneralManager, Director General at Sol Cayo Largo, responded to this review

Dear LindaDiotte, Thank you for your timeliness' in sharing your feedback with the readers of the portal Tripadvisor. Even getting reviews not entirely positive, however, we feel privileged to be able to have a tool that allows us to improve ourselves in our daily commitment and offer the best of this structure. We shared your opinion with our department where... More 

2 reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

We had already been to Cayo largo twice before, and after a long and stressfull season at work, we needed some rest and relaxation away from everything. The Sol Cayo Largo provided that and so much more. For a small island resort, which gets its provisions from the mainland of Cuba on barges, they are truly quite agile. When the... More 

Was this review helpful? Yes 8
HGeneralManager, Director General at Sol Cayo Largo, responded to this review

Dear Carmine D, thank you very much for your feedback via Tripadvisor! We appreciated all your comments and we are happy to hear that you enjoyed your stay at our Hotel Sol Cayo Largo. Off course we will share with our staff your considerations about services received in our Resort where we hope to welcome you soon again. Best regards,... More 

Wien, Österreich
Contributor
18 reviews 18 reviews
3 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 1 week ago

We stayed at a seaview room, which was very nice with a hammock on the pateo, however, you couldn't really see the ocean. Food was average and unfortunately mostly cold, unless you went to get fresh meat, pasta or pizza. The most disappointing thing was that staff wasn't very friendly in either the buffet restaurant, the pool bar or the... More 

Was this review helpful? Yes 1
HGeneralManager, Director General at Sol Cayo Largo, responded to this review

Dear R_Marina_Vienna, Thank you very much for all your comments in Tripadvisor for your last holidays. We are very sorry for the opion of our unfriendly staff, as they normally make the difference during the holiday of our customers, many of whom return back thanks to our staff... we apologizes for their behavior. We apreciated your opinions and even if... More 

Toronto
Contributor
17 reviews 17 reviews
6 hotel reviews
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed 1 week ago

This is not for everyone, this is not for the common travelers. We spent a day at Playa Sirena's, We are still in AAAAAAAAWWWW - I have seen the sands moved around the key since I first traveled to Cayo Largo 20 years ago. This time we left from Varadero to La Havana ( 1.5 hours ) to board a... More 

Was this review helpful? Yes 1
HGeneralManager, Director General at Sol Cayo Largo, responded to this review

Dear Melanie P, many many thanks to share with Tripadvisor followers your amazing experience in our Hotel Sol Cayo Largo. We will be pleased to inform all our personnel about your comment, because it encourages them to continue offering the best of themselves. Your sincere experience will definitely help our potential guest to go for our Resort. Thank you very... More 

Toronto, Canada
2 reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Location: The hotel is on a nice thick clean sandy beach, ideal for long walks. There are 2 nude beaches, one on either side of the hotel, that you cannot avoid if you are taking a long walk. This was a bit of a surprise to me, but nothing that would deter me from walking or from going back to... More 

Was this review helpful? Yes 4
HGeneralManager, Director General at Sol Cayo Largo, responded to this review

Dear Mr. Chrysos1, We appreciate that you have published, and shared, on the Trip Advisor, your opinions about your stay. Thank you for your invaluable comments and for referring so constructive details about your recent experience. We appreciate you bringing to our attention your displeasure with some of the services. Your comments are really important to us. We assure you... More 

Helsinki, Finland
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago

To begin with, no mosquito worries late March 2015. It is simply bad luck if you're attacked by them unless you are there in e.g. August-September when they are, apparently, at their worst. However, I recommend everybody to take some repellent with them as you can never be sure. I am sure the hotel management read these reviews frequently and... More 

Was this review helpful? Yes 2
HGeneralManager, Director General at Sol Cayo Largo, responded to this review

Dear Suomalainen2013, thank you very much for your feedback, we appreciated all your comments share in Tripadvisor. We would like to apologize if some of the services and facilities did not meet your expectations. Please be sure that all necessary measures are taken to improve the indicated defects and to eliminate them. Especially the point you mentioned with the tipping,... More 

Italy
Contributor
16 reviews 16 reviews
15 hotel reviews
64 helpful votes 64 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I went 4 times in Cayo Largo and I still think that this hotel is the best option existing on the island. During the dry season, i.e. in winter time, when there is not a real "mosquitos issue" , in my view it is a very good choice, since everything is nice (and also good, if applicable). During the wet... More 

Was this review helpful? Yes 2
HGeneralManager, Director General at Sol Cayo Largo, responded to this review

Dear Mr. maurocastagn, Thank you for choosing our Hotel, Sol Cayo Largo for the fourth time. We are delighted to know that our hotel is the best option existing on the island. We appreciate your time to share your experience with the readers of Tripadvisor, a valuable tool to improve our daily service. Many thanks for recommending us and do... More 

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