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Sol Cayo Largo

Cayo Largo del Sur | Archipiélago de los Canarreos, Cayo Largo, Cuba
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Sol Cayo Largo
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Ranked #1 of 7 Hotels in Cayo Largo
A recent review
3 of 5 stars reviewed 4 days ago
Deborah J Stratford, Canada
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Stratford, Canada
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

We spent a week here in January 2015. The resort is very old but clean. We upgraded to the Ocean View Room and that is a waste of money. You can see the ocean but alot of rock in front of the view. My recommendations...take your own toilet paper and kleenex. Also take your own face cloths as the resort... More 

Was this review helpful? Yes
HGeneralManager, Director General at Sol Cayo Largo, responded to this review

Dear Deborah J, thank you so much for reporting your constructive comments on Trip advisor about your stay at Sol Cayo Largo. Your comments will definitely help us in identifying our weak points in order to rectify them. Majority of our guests who have been in Cayo largo before qualify our food of being one of the best amongst the... More 

London, United Kingdom
Level Contributor
26 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

I write this review 'in context' of the fact that this Hotel is on a tiny island, off of Cuba which is a poor communist country. You cannot expect 4* hotels to be 'proper' 4* hotels in Cuba - at least, not until things start to properly change. If you consider staying here, it's like most of the hotels in... More 

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HGeneralManager, Director General at Sol Cayo Largo, responded to this review

Dear GillianJKerr, thank you for reporting your impression on Trip advisor and for being so precise describing on the good and less good points of our destination. I am glad to see that you truly enjoyed the most important things a resort may offer to its guest: friendly attitude of the staff, good service, bars as well as an enjoyable... More 

Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 6 days ago NEW

Cayo Largo is a true slice of paradise. I would have stayed on Playa Paraiso forever if I could have. As anyone who has ever flown a Cuban domestic flight, it is an enriching experience - the flight times can change 5 times within a few days of departure so you always have to keep an eye on departure. The... More 

Was this review helpful? Yes 1
HGeneralManager, Director General at Sol Cayo Largo, responded to this review

Dear Niall H, thank you so much for posting your comments on this site. I am pleased to see that you enjoyed all our hotel facilities except our food offer. As you may know, for obvious reason, it is challenging to have on the island the same products you may have in your country, worst is for the place where... More 

Montreal, Canada
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 1 week ago via mobile

My wife and I just came back from the so called 4 star hotel Sol Cayo Largo. The Good: The grounds are very nice and well maintained, the workers work very hard at keeping it clean and beautiful. The pool is beautiful and very clean, Eduardo the pool guy takes great care of it and has great pride in his... More 

Was this review helpful? Yes 2
HGeneralManager, Director General at Sol Cayo Largo, responded to this review

dear daredevil514, Thank you for your timeliness' in sharing your feedback with the Tripadvisor readers. It is important for us to receive feedback at the end of a holiday, but even better would be to constructively express an expectation disregarded during the holiday, without waiting for the return, when now we cannot support you! We want really you to know... More 

Vaudreuil-Dorion, Canada
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 1 week ago

So this was our 6th time back, and enjoyed it just as much. So for a more detailed review, you can refer back to my previous one, dated Aug 20th, 2014. Everything is pretty much the same, bed was better though this time and the room we had, had a new air conditioner, very silent. All the people mentionned previously... More 

Was this review helpful? Yes 1
HGeneralManager, Director General at Sol Cayo Largo, responded to this review

Dear Carole C, Our team was grateful to read that you are already thinking about your next trip THE SEVENTH!and to have shared your experience in Tripadvisor. Our aim is to ensure that you have lasting vacation memories. For this reason, we have made the effort to ensure that we offer the very best in accommodation, customer service and facilities.... More 

Montreal, Canada
Level Contributor
17 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed 1 week ago

This was our second stay at Sol Cayo Largo. We flew in at night and as returning guests, we were greeted with sparkling wine and offered a special ''speedy'' check-in, which was greatly appreciated. We booked an ocean view room on the second floor. It was really worth it. The view was amazing and the ocean breeze felt wonderful. We... More 

Was this review helpful? Yes 2
HGeneralManager, Director General at Sol Cayo Largo, responded to this review

Dear La_Papaya, Thanks for sharing your feedback on Tripadvisor! It seems that again you had an excellent stay and enjoyed all what Sol Cayo Largo have to offer. Thank you for your nice comments about our facilities & services. It is good to hear how much you liked the quality of our gastronomic offer at the buffet for dinner and... More 

Guelph, Ontario
Level Contributor
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We were big group of 6 families and we tried to make best out of it. Resort is nice but old. Staff is hard working efficient and friendly but not very many speak English and no time to talk. Rooms old but clean. Things break but they are quick to fix it. Major issue for 2 weeks it was red... More 

Was this review helpful? Yes 2
HGeneralManager, Director General at Sol Cayo Largo, responded to this review

Dear Lil081, We appreciate that you have published, and shared, on the Trip Advisor, your opinions about your family group stay in our Hotel. Thank you very much for mentioning that the room cleaning was excellent we are glad you highlight this service. Regarding the transfer to the beaches is an options service that is provided by the external company... More 

Ontario
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Traveled to the Sol Cayo Largo in Febuary . (Sorry TA people, I did not submit my review) but we have booked to go back again in September. This speaks volumes for us, we have never re booked the same resort twice. Having said that, here are the reasons for our return. The Beaches! Beautiful. The coffee. Amazing. The food.... More 

Was this review helpful? Yes 1
HGeneralManager, Director General at Sol Cayo Largo, responded to this review

Dear cdbrown, We are so glad to know we have provided you with such an amazing experience. Thank you very much for your remarks on the beaches,the coffee,food,cocktails,beer :cold and plentiful shared in Tripadvisor. Have taken note of your suggestions regarding the a la carte restaurants reservations system and the dreaded towel game! We are making improvements and your opinion... More 

common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This was our third visit, we go south every year at around the same time. We plan to return at the end of February 2016. We LOVE Cayo Largo and this is the best resort there in our opinion. The staff are friendly and the service is usually very good. The food is varied and good unless you are very... More 

Was this review helpful? Yes 2
HGeneralManager, Director General at Sol Cayo Largo, responded to this review

Dear Mr.Otto H Thank you so much for sharing your experience in Tripadvisor in your third visit. We are thrilled that you had such a remarkable experience with us ! It is a true pleasure and very rewarding for all of us here to read feedback like yours which really reflects how great was your stay. Thank you very much... More 

Chateauguay QC
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Arrived at hotel aprox 8:30 pm. check in was not long, When got to room room was not made, fridge and TV did not work. Air conditioner said 16*c however was more like 25*c. I did go to a friends room and said 24* was more like 20*. Went to Lobby and told them room was UNMADE, one quick call... More 

Was this review helpful? Yes 1
HGeneralManager, Director General at Sol Cayo Largo, responded to this review

Dear icestorm98, Thank you for sharing your holiday with the readers of Tripadvisor. We regret that during the period in which you have stayed in our Resort the sea was caught by a current that has further weathered its waves. Honestly, not only are the months indicated those favorable to the quietness of the sea but if you read the... More 

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