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Sunrise Resort

Cat Co III Beach | Cat Ba Island, Cat Ba 215420, Vietnam
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Sunrise Resort
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Ranked #2 of 16 Hotels in Cat Ba
A recent review
4 of 5 stars reviewed 1 week ago
Angela B New York City, New York
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211 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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New York City, New York
Level Contributor
4 reviews
4 of 5 stars Reviewed 1 week ago

We stayed in a beautiful room overlooking the pool and ocean, with a balcony. The room was very nice and clean. My kids loved swimming in the pool and the restaurant was great. The public beach that is right outside the hotel gets crazy in the morning and evening, though. I would only recommend going mid-day.

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2 reviews
2 of 5 stars Reviewed 2 weeks ago

Considering the amount of money we paid for 3 nights at this resort, we were very dissapointed. The location is great but unfortunately the resort is lacking; poor customer service, average rooms, poor wifi and ammeneties. The pool is small and warm and the beach is a public beach so is very busy and noisey- with loud music playing over... More 

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near newcastle
Level Contributor
30 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

Very rarely do you find a hotel/resort that ticks all the boxes the way that the Sunrise does. From the moment we arrived we were made to feel very welcome , and when shown to our room we could not have been more impressed . The rooms are very well presented and contain all the appointments that you require for... More 

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Richmond, California
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed June 9, 2015

The Sunrise Resort is one of the "high end" beach resorts on the island. This means it has a very nice pool, a pleasant massage facility and a restaurant. The beach in front of the property is very nice and it connects to a beautiful walk along the cliff, and it is a pleasant 15-20 min walk into town. The... More 

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Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
2 of 5 stars Reviewed May 21, 2015

We have just spent 2 nights at Sunrise resort and were very disappointed with our stay. We booked this hotel based on the good Trip Advisor reviews and discovered they didn't represent our experience at all. The hotel is run down and poorly managed - there was no customer service, the rooms are old and tired, the wi-fi doesn't work... More 

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buggenhout
Level Contributor
15 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed April 20, 2015

Very beautiful resort on a perfect location. Secluded in a own bay but still close to the town centre. Rooms are perfect. Quiet with only sound from the waves and the jungle. Good restaurant and excellent massage service. The WIFI could have be better but was doable. I would recommend this resort to everybody travelling to Cat Ba.

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Simon H, General Manager at Sunrise Resort, responded to this review

Dear Sir /Madam Thank you for your fantastic remarks! I'm delighted that you enjoyed our premier location complete with breathtaking views, spacious accommodations, dining options and service! It was a pleasure to have had you as our guest and we look forward to welcoming you back. Best Regards, Simon Huynh Resort Manager More 

London
Level Contributor
43 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
3 of 5 stars Reviewed April 19, 2015 via mobile

We spent a lovely afternoon here, as visitors. Paid for two sun loungers (120VND) bought beer, and yet were also expected to pay to use the disgusting beach toilets!! No soap too. Is the answer here not to spend money at the bar so that you don't need to pee perhaps? What a ridiculous joke! Will remember this for the... More 

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New York City, New York
Level Contributor
32 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed April 12, 2015 via mobile

Stayed here for a few nights, and it's totally worth the money and five minute walk to the nice end of the island. The room was great, beautiful ocean view (recommend) which had everything we needed. A/C worked great, had a safe, good housekeeping, nice yet reasonable price restaurant, and a great little beach. There's a nice walkway back around... More 

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Simon H, Manager at Sunrise Resort, responded to this review

Dear sir/Madam I'm thrilled that we were able to offer you a memorable stay and great start to your vacation! I am highly appreciated you taking the time to share your feedback with the other travellers and we certainly look forward to welcoming you during your next trip! Many thanks Best Regards, Simon Huynh Resort Manager More 

Seattle, Washington
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
2 of 5 stars Reviewed April 11, 2015

This should have been a five-star review and would have been, except for the last fifteen minutes. This is a beautiful resort with a well thought out design and a 95% superb staff. But then came our departure. We needed to catch a 9:00AM ferry and the hotel was providing transportation. We'd left one suitcase to be carried down from... More 

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Cat Ba, Vietnam
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed April 2, 2015

I had been here for many times. The location of this resort is so convenient and accessible. It is a beachfront resort. It is really quiet in night. The people here is so caring and enthusiastic. They are also professional... I like this are and people also.

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Simon H, General Manager at Sunrise Resort, responded to this review

Dear Sir. Thank you for choosing the Catba Sunrise Resort as your vacation destination. We love when our guests leave satisfied. We're happy to have gained your loyalty and look forward to welcoming you back. Best regards Simon Huynh Resort Manager More 

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