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Le Pont Hotel

62-64 Rue Nui Ngoc, Cat Ba, Vietnam
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1 room 1 guest
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Le Pont Hotel
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57 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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    (57)
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    (17)
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Hanoi, Vietnam
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed May 5, 2015

Poor customer relations: On arrival at the hotel the manager took a look at our Hostelbookers booking confirmation and just shook her head and gestured for us to leave. After refusing to leave without an explanation, an English speaking employee informed us that the hotel had ended their relationship with Hostelbookers and all rooms were full. I found this a... More 

Was this review helpful? Yes 1
Pill, Bristol, United Kingdom
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed April 28, 2015

The staff are obnoxious with little regard for anyone but themselves. After a slow journey from Hanoi by bus and boat to Cat Ba all we wanted was a shower and a rest. Knowing the island would be busy for the public holiday we booked a couple of days early and secured our LePont Hotel booking on HostelBookers.com. When we... More 

Was this review helpful? Yes 1

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Bishops Stortford
Level Contributor
87 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
4 of 5 stars Reviewed December 12, 2014

A friend and I got a twin room for $5 each a night. We got a clean room, towels, fridge and a hot shower for that price which I thought was pretty reasonable. The woman at the front desk cannot speak a word of English so don't expect any info from her but she was perfectly nice to us. Not... More 

Was this review helpful? Yes 2
London, United Kingdom
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
2 of 5 stars Reviewed October 22, 2014

We saw the recommendations for Le Pont and needing a cheap night in Cat Ba, we chose it because people had recommended their tours of Ha Long Bay. We arrived after booking via email and the lady at the desk didn't speak English so didn't understand we had a reservation. No problem, we got there eventually. We asked about a... More 

Was this review helpful? Yes 1
Washington DC, District of Columbia
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed September 18, 2013

I stayed at Le Pont hotel for 3 nights during my stay on Cat Ba Island. The hotel is very well located. The front desk person during the day speaks English, and at night there is always a lady there (Vietnamese speaker), but she is always willing to call the person who speaks English if you have an issue. The... More 

Was this review helpful? Yes 2
Washington DC, District of Columbia
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed September 15, 2013

My Fiance and I stayed in Le Pont for three nights in September, 2013. We stayed in a private room ($11/night), which was large with clean towels. The first room we went to had a problem with the airconditioning unit, but we got switched to a new room to get the problem sorted out. It is true that the women... More 

Was this review helpful? Yes 1
Playa del Carmen, Mexico
Level Contributor
33 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed September 1, 2013

I visited Ca Ba Island the first time last fall. A storm made it impossible to go outside to grab dinner. The friendly and helpful stuff made noodles and vegetables for the guests and helped out in the period without electricity. I stayed in the 14 bed dorm, which was occupied by me and 3 other people, so we had... More 

Was this review helpful? Yes 1
Melbourne, Australia
Level Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed August 20, 2013 via mobile

For 5usd got a bed in the dormitory on the roof top, clean room, just a few ants but only cos there was food, bathroom doors lock is broken but everyone knows if the door is shut some is in there, bed got made everyday and sometimes thy gave u a fresh towel, laundry service was great. Nothing to complain... More 

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Oahu, Hawaii
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed July 25, 2013

Room had mold, towels were dirty, bedsheets had brown stains. Worst service of our three month trip so far. We saw the dorms which were as awful as everyone says and opted for a private for an extra $2, only benefit was privacy. You can find much better hotels for the same price or cheaper

Was this review helpful? Yes
Chiang Mai, Thailand
Level Contributor
47 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
1 of 5 stars Reviewed July 16, 2013

The staff didn't really seem to care a jot about you, when we arrived we had pre-booked a night in the dorm and they didn't even seem to know we were coming! The people we were staying in the room with had the same view as we had all asked the same question..whether they had rooms available for the next... More 

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