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All 7 Los Alcazares hotels

Serena Golf Spa Hotel

4.0 of 5 Hotel   |   Calle Infanta Cristina, 44, 30710 Los Alcazares, Spain
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Ranked #6 of 7 hotels in Los Alcazares
A recent review
4 of 5 stars reviewed 4 weeks ago
Gillian R Scotland
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69 people have reviewed this hotel

Traveler rating
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15
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1
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (2)
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English first
Scotland
Contributor
15 reviews 15 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Very luxurious apartments, everything was available, clean and tidy. A 20 to 30 minute walk to main drag in Loz Alcazares if walking. Restaurant just up back from hotel exceptional customer service even when busy although closed on a Monday. Welcoming reception area, pool very clean and life guard on duty. Although found it strange that the pool was closed... More

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scotland
Contributor
11 reviews 11 reviews
11 hotel reviews
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed May 13, 2012

just a quick review as we didnt stay here but I checked it out for a possible future stay whilst staying nearby. Im afraid it has the look and feel of a potentially good hotel struggling with too few visitors. I had a good look round and saw no customers and just one member of staff-and this is a big... More

Was this review helpful? Yes 1
London, United Kingdom
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed May 6, 2012

The hotel is basically good ,with nice rooms and very pleasent helpful staff.But like others we experianced the same problems ;we were given a room with twin beds and a motorway view when we had booked a double with a sea view , we were changed to a sv room after some discussion but it still had twin beds.the hotel... More

Was this review helpful? Yes 1
Sidmouth, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed March 28, 2012

The hotel room is very nice and spacious and the male reception staff are very helpful however i booked this hotel as i needed four relaxing days and they were advertised as having a spa wellness centre including sauna, steam, indoor pool, gym etc perfect !!!! however when i arrived non of these were 0pen for the first day and... More

Was this review helpful? Yes 1
Sofia M, Community Manager at Serena Golf Spa Hotel, responded to this review

Dear Customer, We apologize for any inconvenience you might found. We will try to improve the services you have explained and we hope you would continue trusting in us, Best Regards More

Madrid, Spain
Reviewer
5 reviews 5 reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed July 27, 2011

We stayed at the hotel for 4 nights in July 2011. The reception staff were very friendly and helpful. We were given a room with twin bed, but when we pointed out that we had booked a double bed, our room was changed and upgraded immediately. Cleaning was poor. The drinking glasses were dirty when we arrived and after we... More

Was this review helpful? Yes 3
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Additional Information about Serena Golf Spa Hotel

Address: Calle Infanta Cristina, 44, 30710 Los Alcazares, Spain
Location: Spain > Region of Murcia > Los Alcazares
Price Range (Based on Average Rates): $
Hotel Class:4 star — Serena Golf Spa Hotel 4*
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Also Known As:
Serena Golf Hotel Los Alcazares
Serena Golf Spa Hotel Los Alcazares, Spain - Region Of Murcia

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Amenities

Bar / Lounge Fitness Center with Gym / Workout Room Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
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Number of rooms
83

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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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