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All 2 Pontypool hotels

Premier Inn Pontypool

Lower Mill, Pontypool NP4 QRH, Wales
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Ranked #2 of 2 hotels in Pontypool
A recent review
5 of 5 stars reviewed 3 days ago
gwilliams1282 Wrexham, United Kingdom
  • Overview
  • Reviews (196)
  • Photos (18)
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  • Room tips (34)
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196 people have reviewed this hotel

Traveler rating
    134
    41
    14
    4
    3
See reviews for
70
59
10
31
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (34)
Date | Rating
  • English first
  • German first
  • Any
English first
Wrexham, United Kingdom
Senior Contributor
26 reviews 26 reviews
11 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Upon arriving we were advised by the friendly member if staff that although we had rooms the hotel was full of other guests who were having breakfast from 4am until 7am and as a result we either had to do that as well or go somewhere else! Not the start we hoped for but as the harvester next door served... More

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Cardiff, United Kingdom
Contributor
12 reviews 12 reviews
6 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Some friends from the north were staying here while visiting me, and I went along to the hotel, largely to look around etc..........I have to say this is a little jewel of a place. Right on the roundabout, 5 minutes from the train. Welcoming comfy warm very clean, and above all quiet and restful for the weary traveler.Great prices, and... More

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Plymouth, United Kingdom
Senior Reviewer
7 reviews 7 reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago

I have just returned from a two-night stay in Pontypool's Premier Inn as part of a large family group occupying several rooms. I was very impressed by the hotel staff, who were friendly, helpful and polite at all times. A special thanks to the man running the breakfast room on the two days that we visited, as he was efficient... More

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Maarssen, The Netherlands
Contributor
17 reviews 17 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

We stayed here for two days and loved it. The rooms are very nice, comfortable and clean. The staff is always available and really friendly. They made us feel at home. It seemed to me they work well together and enjoy working there. You will get your money back when you did not have a good night sleep. A staff... More

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Devon, United Kingdom
1 review
3 of 5 stars Reviewed 2 weeks ago

Room was ok. Cleaner removed key mugs and towels on second day had to go fetch replacements. Breakfast was good and so was service Car park was to small as people in harvester pub kept parking in the premier inn car park so we could not park if we had been out so they need to do something about that... More

Review collected in partnership with premierinn.com

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Wirral
1 review
5 of 5 stars Reviewed 2 weeks ago

very nice hotel /very friendly . brilliant breakfast. good location If you have got sat nav you are ok. otherwise you can miss the turning on the roundabout. very good value. evening meal across the road at harvester rest.

Review collected in partnership with premierinn.com

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London, United Kingdom
Contributor
20 reviews 20 reviews
5 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 3 weeks ago

What a great stop over and such a comfortable room and great nights sleep. The room was very clean and super helpful staff. Great breakfast options too. I was very impressed with the room facilities and that everything worked well. Stayed two nights with kids too and the family room was more than adequate.

Review collected in partnership with premierinn.com

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Leeds, United Kingdom
1 review
4 of 5 stars Reviewed 3 weeks ago

Easy access from the main roads, good parking, a popular bar/restaurant next door, great staff that were friendly and very helpful, this is a well kept hotel, great food. A fault was found in our room and was quickly dealt with by a wonderful receptionist. Our breakfast was one of the best we have eaten anywhere.

Review collected in partnership with premierinn.com

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Hatfield, United Kingdom
1 review
2 of 5 stars Reviewed 4 weeks ago

Usual clean premier inn. It was disappointed that in this day and age there was no lifts so had to struggle with out bags, baby and pushchair. The family room was not family size. Also our room was too hot and when we opened the window we got smoked out by the smokers below our window.....not a good night guaranteed

Review collected in partnership with premierinn.com

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WhitbreadHotels, Online Customer Service at Premier Inn Pontypool, responded to this review

Thank you for your review. It really matters to us that our guests have a comfortable nights sleep, and we guarantee this. We do sincerely apologise that on this occasion we failed to provide this. Please be assured that all your feedback is very important to us as we endeavour to meet all our customer’s needs. Thanks More

Cambridgeshire
Top Contributor
58 reviews 58 reviews
25 hotel reviews
53 helpful votes 53 helpful votes
3 of 5 stars Reviewed July 27, 2014 via mobile

The lady at check in was very nice but warned us that as our company had paid for our booking using a credit card, the usual chargeback for food and drinks in the pub next door wouldn't be allowed. Most unusual as Premier Inn normally issue a 'chit' for the pub or restaurant and away you go. Now I don't... More

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Additional Information about Premier Inn Pontypool

Address: Lower Mill, Pontypool NP4 QRH, Wales
Location: United Kingdom > Wales > Southern Wales > Torfaen > Pontypool
Price Range (Based on Average Rates): $
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Also Known As:
Premier Inn Pontypool Hotel Pontypool
Holiday Inn Newport
Premier Inn Newport
Premier Inn Pontypool Wales

18 photos of this hotel

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Amenities

Free Parking Restaurant Wheelchair access
Number of rooms
49

Questions & Answers

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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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