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Novotel Bangkok IMPACT

4.0 of 5 94 Popular Road | Banmai Subdistrict, Pakkred, Nonthaburi 11120, Thailand
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Certificate of Excellence 2014
Novotel Bangkok IMPACT
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Novotel Bangkok IMPACT
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175 reviews from our community

Traveler rating
    57
    91
    21
    4
    2
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22
33
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Novotel Bangkok IMPACT
See the most recent reviews
Auckland Region, New Zealand
Top Contributor
61 reviews 61 reviews
30 hotel reviews
70 helpful votes 70 helpful votes
1 of 5 stars Reviewed March 13, 2013

we were let down - but did get an email from the manager - we will never stay here again! we stayed a club floor, we arrived late 8pm and we were lead to the club floor after downstairs told us check in was upstairs this was all very nice with a welcome drink and a cake waiting for us... More

Was this review helpful? Yes 2
Zayne B, General Manager at Novotel Bangkok IMPACT, responded to this review

Dear Mattanddan Thank you again for your feedback regarding your recent stay with us. As per my email, I was extremely disappointed to read about your experience. We do take pride in the service that we provide, clearly we have not met your expectations on this occasion. Please accept my sincere apologies. I have personally addressed the issues raised with... More

Gibraltar
Top Contributor
87 reviews 87 reviews
38 hotel reviews
45 helpful votes 45 helpful votes
5 of 5 stars Reviewed February 11, 2013 via mobile

Having stayed at many Novotel's round the world, I was very surprised with the level of luxury and service found here, which far exceeded the previous ones I had stayed in. I was upgraded to a premier suite which was huge and very stylish, I also had access to the premier lounge with complimentary breakfast, snacks and coffee, this was... More

Was this review helpful? Yes
Zayne B, General Manager at Novotel Bangkok IMPACT, responded to this review

Dear Piero8181 Thank you for your positive feedback, I know the team at the hotel really do appreciate it. Hope we see you again soon Kind regards Zayne More

Mumbai (Bombay), India
Senior Contributor
29 reviews 29 reviews
15 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed February 10, 2013

It's a nice place only if you want to attend the exhibition and go back to your room. Even food you need to drive for an hour and its expensive. It's a clean property. Nice staff. Even if you go by train to city nothing is less than 45 mins. Good place for impact only!

Was this review helpful? Yes
Zayne B, General Manager at Novotel Bangkok IMPACT, responded to this review

Dear Sachin-guy375 Thank you for your feedback, I will share it with the team. Over the past few months, the complex has added a number of outlets not just including food. Also, the attractions in Northern Bangkok are slowly recieving the recognition that they deserve I am sorry if this information was not shared with you Once again thank you... More

London, United Kingdom
Top Contributor
124 reviews 124 reviews
43 hotel reviews
93 helpful votes 93 helpful votes
4 of 5 stars Reviewed February 1, 2013

I had a special (and attractive) rate through attending a conference/exhibition (under US$100 including breakfast and wifi) so my experience may not be typical; I also got an upgrade to a Premium Room (floors 9 and 10) although I found this gave me access to the Premium Lounge but not to coffee there free of charge. They are quite good... More

Was this review helpful? Yes
Zayne B, General Manager at Novotel Bangkok IMPACT, responded to this review

Dear Humanitarian-Loggie Thank you for your constructive feedback, it is much appreciated. I have reviewed your comments with the team and passed your comments regarding your food experience on to Impact Management. I hope you are feeling better. I thought I would clarify that the hotel is only two years old, so there are no "old" rooms and let me... More

Bangkok, Krung Thep, Thailand
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed January 10, 2013

I booked the hotel from Accor promotion for staying on New year Eve. The hotel was quiet, I like it. The room I booked is the standard room, it is clean and comfort as the (2)types - Suite and room @Premier floor I stayed before.

Was this review helpful? Yes
Zayne B, General Manager at Novotel Bangkok IMPACT, responded to this review

Dear Khun Kanokporn Thank you for your feedback, i will certainly share it with the team Hope to see you again soon Kind regards Zayne More

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Additional Information about Novotel Bangkok IMPACT

Address: 94 Popular Road | Banmai Subdistrict, Pakkred, Nonthaburi 11120, Thailand
Phone Number:
Location: Thailand > Nonthaburi Province > Nonthaburi
Price Range (Based on Average Rates): $
Hotel Class:4 star — Novotel Bangkok IMPACT 4*
Number of rooms: 380
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Also Known As:
Novotel Bangkok Impact Hotel Nonthaburi

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