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All 23 Thrissur hotels

Joys Palace

4.0 of 5 Hotel   |   TB Road, Thrissur 680021, India
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Joys Palace
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Ranked #5 of 23 Hotels in Thrissur
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134 reviews from our community

Traveler rating
    57
    39
    25
    4
    9
See reviews for
39
14
7
48
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Bengaluru (Bangalore), India
Contributor
11 reviews 11 reviews
7 hotel reviews
19 helpful votes 19 helpful votes
1 of 5 stars Reviewed 5 days ago NEW

We stayed at Joys Palace in the weekend of Nov' 29th and can in all honesty say, this was the worst hotel experience I have ever had in the recent times. We were three families who had checked in late evening and were received by inefficient, sleepy headed front desk. We were told we had to wait for close to... More 

Was this review helpful? Yes
JoysPalace, Owner at Joys Palace, responded to this review

Thank you for taking time to communicate with us why our approach did not meet your expectations. We have desire to address your needs and provide the best solution to resolve your issue as soon as possible. We will be contact with you in coming days to make our best attempt to regaining your confidence in our property. In addition,... More 

Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

I cannot understand why this hotel is not getting more five star reviews. I have been at Joys Palace for a week now and am so impressed with the service and all aspects of hotel. Yes there are some renovations going on. They are building a swimming pool and doing some internal refurbishments. But they are clearly trying to make... More 

Was this review helpful? Yes
JoysPalace, Owner at Joys Palace, responded to this review

Dear Guest Thank you very much for your nice feedback regarding your stay at our Hotel Joys Hotels. We are delighted to hear, that you enjoyed your stay and the services provided by our staff. Looking forward to welcoming you back soon again. More 

Hawick
Top Contributor
53 reviews 53 reviews
23 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Joy's Palace is a very imposing building and our group were there for lunch. As ever in Kerala, all the staff were very friendly and the ubiquitous buffet spread was most impressive, with a wide variety of local dishes - both veg and non veg - available. Downside, was a lack of available toilets which sort of became unisex and... More 

Was this review helpful? Yes
JoysPalace, Owner at Joys Palace, responded to this review

Dear Guest, Thank you very much for your kind words regarding our Hotel Joys Palace. We are very glad that you felt comfortable with our food quality and service and we hope to welcome you back again soon! More 

Bengaluru (Bangalore), India
Contributor
12 reviews 12 reviews
10 hotel reviews
31 helpful votes 31 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We stayed here as a family during the end of November. To begin with the service or professional requirement in a premium hotel is disappointing or missing. For example : While checking in at 9.30 PM inspite of informing the hotel one hour earlier, we had to wait for 30 minutes before the rooms were ready. Then came the news... More 

Was this review helpful? Yes 1
JoysPalace, Owner at Joys Palace, responded to this review

Thank you for taking time to communicate with us why our approach did not meet your expectations Please accept our sincere apology for the inconvenience we have caused you. We will be contact with you in coming days to make our best attempt to regaining your confidence in our property. In addition, we will further evaluate with front office team... More 

new delhi
Senior Contributor
36 reviews 36 reviews
23 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Stayed in this hotel for 3 nights as a couple. Pros first : Centrally located, adjacent to Shakthan bus stand. Service is fast and with a smile. Cons: The front desk is terrible, had to phone up continuously for 3 days to get the room confirmation rechecked- no return calls. The corridor has a musty smell , rooms dated. Our... More 

Was this review helpful? Yes
JoysPalace, Owner at Joys Palace, responded to this review

Dear Guest! Thank you very much for you comment! Please accept our sincere apology for the inconvenience we have caused you due to our renovation. we will further evaluate with front office and housekeeping team to prevent this problem from occurring again in future. Again we highly appreciated your feedback as it will assist us in becoming better at what... More 

Mumbai (Bombay), India
Senior Contributor
39 reviews 39 reviews
33 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed November 11, 2014

I stayed here for 5 nights on a business trip. The rooms are clean with basic amenities in place. Overall, the ambience and staff courtesy is quite ok. However, the house-keeping service is a little slow. Buffet spread at breakfast is ok, but food preparation in room service is average. Also, the place is overpriced compared to the ambience &... More 

Was this review helpful? Yes
JoysPalace, Owner at Joys Palace, responded to this review

Dear Guest, Thank you for sending us your feedback after your recent stay at our Hotel Joys Palace. We are happy to hear, that everything was fine, In addition, we will further evaluate how to upgrade our service in housekeeping and room service. we can prevent this problem from occurring again in future. We hope you could enjoy your stay... More 

Navi Mumbai, India
Contributor
13 reviews 13 reviews
10 hotel reviews
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed November 10, 2014

Stayed here on a business trip in October 2014. The room was smelling of paint and was damp. Upholstery old and worn out. Washroom had a tub in which no adult can fit in. Room door key would not work often. Buffet meals and breakfast very poor variety and all items made in coconut oil. For the two days that... More 

Was this review helpful? Yes
JoysPalace, Owner at Joys Palace, responded to this review

Dear Guest, Thank you for taking time to write your review of our property, your comments are very much valued. We appreciated about you for taking time to communicate with us why the circumstance did not meet your expectations. We have desire to provide the best food and service to resolve your issue. we will further evaluate how we can... More 

Reviewer
4 reviews 4 reviews
1 of 5 stars Reviewed November 3, 2014 via mobile

What was supposed to be a 'fantastic hotel with excellent service and food' turned out to be a "nightmare down elms street". I opted to stay at Joys considering the rave reviews friends and family assured me about the hotel. All I really needed were clean sheets, towels and some hot food to take me through to the next day.... More 

Was this review helpful? Yes
JoysPalace, Owner at Joys Palace, responded to this review

Dear Guest, Thank you for taking time to communicate with us why our approach did not meet your expectations due to our renovation work. We have desire to address your needs and provide the best solution to resolve your issue as soon as possible. We will be contact with you in coming days to make our best attempt to regaining... More 

Kerala
Contributor
13 reviews 13 reviews
11 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed November 1, 2014

For a change we were here to try Italian and sea food. We're little anxious, but decided to go ahead and we're in for a pleasant surprise. The lobster was fantastic and so was the pasta. Mridul mohan at the restaurant was very helpful and the food dished out turned out fabulous.

Was this review helpful? Yes
JoysPalace, Owner at Joys Palace, responded to this review

Dear Mr. R.K. Menon, Thank you for taking the time to post your feedback after your experience in our Royal Court Restaurant. We are happy to hear that you appreciated our food quality, especially the very friendly staff Mr. Mridul Mohan, Thanks again for your valuable feedback. Looking forward to your soon return visit. More 

Calicut, Kerala, India
1 review
5 of 5 stars Reviewed October 31, 2014

oct 29 2014 Located in the heart of thrissur near sakthan thamburan bus stand.the royal court restaurant pretty good and everyone tries to be helpful.the rates are not very high but affordable.Awesome foods and good service.

Was this review helpful? Yes
JoysPalace, Owner at Joys Palace, responded to this review

Dear Guest! We are glad to hear that you were satisfied with our Royal Court Restaurant and service. We would be glad to welcome you soon back again to our Hotel More 

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Additional Information about Joys Palace

Address: TB Road, Thrissur 680021, India
Location: India > Kerala > Thrissur
Price Range (Based on Average Rates): $
Hotel Class:4 star — Joys Palace 4*
Number of rooms: 54
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Also Known As:
Joys Palace Kerala/Thrissur, India

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