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4.0 of 5 Hotel   |   TB Road, Thrissur 680021, India
Hotel amenities
Joys Palace
Best prices for: 1 room 1 guest
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Ranked #9 of 24 Hotels in Thrissur
A recent review
5 of 5 stars reviewed 1 week ago
Bastin P
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140 reviews from our community

Traveler rating
    58
    41
    25
    4
    12
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40
16
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49
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (33)
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2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago via mobile

Very pleasant stay once again especially the moment I arrived at lobby! Then and there I really appreciate especially when I was in a mood swing with work pressure. But the guys really made my day with their pleasant touch.

Was this review helpful? Yes
JoysPalace, Owner at Joys Palace, responded to this review

Dear Guest Thank you very much for your nice feedback regarding your stay at our Hotel Joys Hotels. We are delighted to hear, that you enjoyed your stay and the services provided by our staff. Looking forward to welcoming you back soon again. More 

Coimbatore.
1 review
4 of 5 stars Reviewed 1 week ago

Joys palace was excellent on hospitality...The HR, staffs and the Chef were really kind.,and guided us very well...Speaking in terms of Architecture.,It has a very good ornamentation on behalf of their building concept as a palace.,a modern palace...furniture arrangements add more aesthetic quality to the hotel...Coming to the food...The maintenance of the food section was quite clean and fresh.,with a... More 

Was this review helpful? Yes
JoysPalace, Owner at Joys Palace, responded to this review

Dear Guest, Thank you very much for your kind words regarding our Hotel Joys Palace and Staff. We are very glad that you felt comfortable with our food quality, staff courtesy and service and we hope to welcome you back again soon! More 

1 review
1 of 5 stars Reviewed 2 weeks ago

We were scheduled to check into Joy's Palace for just a day in late Dec'14. We were supposed to reach Thrissur early in the morning and leave by the night train to Chennai after attending a wedding. The booking at Joy's Palace was done over phone more than a month in advance (even keeping them informed about our check in... More 

Was this review helpful? Yes
JoysPalace, Owner at Joys Palace, responded to this review

Dear Guest Thank you for taking time to communicate with us why our approach did not meet your expectations. We have desire to address your needs and provide the best solution to resolve your issue as soon as possible. We will be contact with you in coming days to make our best attempt to regaining your confidence in our property.... More 

London, United Kingdom
1 review
1 of 5 stars Reviewed 4 weeks ago

After a wedding nearby we were booked into Joys Palace as a group of 9 couples. Although the reservation was confirmed the day before, where it was also made clear that we would arrive late, we figured out that four of the rooms were given to other people. The front desk first did not want to admit that there was... More 

Was this review helpful? Yes 2
JoysPalace, Owner at Joys Palace, responded to this review

Dear Guest, Thank you for your review on Trip advisor. I have taken aware of your feedback regarding your stay with us. Without offering any excuse, I sincerely apologize for the dissonance faced with our front office team. Please be assured that necessary corrective action has been initiated in order to enhance our services. We assure you our best services... More 

London, United Kingdom
2 reviews
1 of 5 stars Reviewed 4 weeks ago

The hotel gave half of our group booking's room away although the reservation was confirmed the day before and the hotel was made aware of our late arrival (11.30pm). After a wedding we attended, we went to the hotel to check in and we were welcomed by a lying employee who first told us we did not have a reservation.... More 

Was this review helpful? Yes
JoysPalace, Owner at Joys Palace, responded to this review

Dear Guest, Dear Guest Thank you for your review on Trip advisor. I have taken aware of your feedback regarding your stay with us. Without offering any excuse, I sincerely apologize for the dissonance faced with our front office team. Please be assured that necessary corrective action has been initiated in order to enhance our services. We assure you our... More 

New Delhi, Delhi, India
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed 4 weeks ago

Ideal location,very good ambiance. Food quality is wonderful. Room service is very good. Room is very spacious but bath room lighting is not up to the mark. Swimming pool is not ready.Staffs are very pleasing and co-operative.

Was this review helpful? Yes
JoysPalace, Owner at Joys Palace, responded to this review

Dear Guest Thank you for your recent review! We greatly appreciate your recognition of our rooms and ambiance. Additionally, thank you for your suggestion regarding our Bathroom Lighting in rooms and Swimming Pool; we understand an issue and hope to have a remedy for this very soon and swimming pool construction was over now. We are very happy that you... More 

Bengaluru (Bangalore), India
Contributor
11 reviews 11 reviews
7 hotel reviews
21 helpful votes 21 helpful votes
1 of 5 stars Reviewed December 17, 2014

We stayed at Joys Palace in the weekend of Nov' 29th and can in all honesty say, this was the worst hotel experience I have ever had in the recent times. We were three families who had checked in late evening and were received by inefficient, sleepy headed front desk. We were told we had to wait for close to... More 

Was this review helpful? Yes
JoysPalace, Owner at Joys Palace, responded to this review

Thank you for taking time to communicate with us why our approach did not meet your expectations. We have desire to address your needs and provide the best solution to resolve your issue as soon as possible. We will be contact with you in coming days to make our best attempt to regaining your confidence in our property. In addition,... More 

Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed December 7, 2014 via mobile

I cannot understand why this hotel is not getting more five star reviews. I have been at Joys Palace for a week now and am so impressed with the service and all aspects of hotel. Yes there are some renovations going on. They are building a swimming pool and doing some internal refurbishments. But they are clearly trying to make... More 

Was this review helpful? Yes
JoysPalace, Owner at Joys Palace, responded to this review

Dear Guest Thank you very much for your nice feedback regarding your stay at our Hotel Joys Hotels. We are delighted to hear, that you enjoyed your stay and the services provided by our staff. Looking forward to welcoming you back soon again. More 

Hawick
Top Contributor
55 reviews 55 reviews
23 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed December 7, 2014

Joy's Palace is a very imposing building and our group were there for lunch. As ever in Kerala, all the staff were very friendly and the ubiquitous buffet spread was most impressive, with a wide variety of local dishes - both veg and non veg - available. Downside, was a lack of available toilets which sort of became unisex and... More 

Was this review helpful? Yes
JoysPalace, Owner at Joys Palace, responded to this review

Dear Guest, Thank you very much for your kind words regarding our Hotel Joys Palace. We are very glad that you felt comfortable with our food quality and service and we hope to welcome you back again soon! More 

Bengaluru (Bangalore), India
Contributor
12 reviews 12 reviews
10 hotel reviews
36 helpful votes 36 helpful votes
3 of 5 stars Reviewed December 4, 2014

We stayed here as a family during the end of November. To begin with the service or professional requirement in a premium hotel is disappointing or missing. For example : While checking in at 9.30 PM inspite of informing the hotel one hour earlier, we had to wait for 30 minutes before the rooms were ready. Then came the news... More 

Was this review helpful? Yes 1
JoysPalace, Owner at Joys Palace, responded to this review

Thank you for taking time to communicate with us why our approach did not meet your expectations Please accept our sincere apology for the inconvenience we have caused you. We will be contact with you in coming days to make our best attempt to regaining your confidence in our property. In addition, we will further evaluate with front office team... More 

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Additional Information about Joys Palace

Address: TB Road, Thrissur 680021, India
Location: India > Kerala > Thrissur
Price Range (Based on Average Rates): $
Hotel Class:4 star — Joys Palace 4*
Number of rooms: 54
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Also Known As:
Joys Palace Kerala/Thrissur, India

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