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Joys Palace

Hotel website
TB Road, Thrissur 680021, India
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193 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (46)
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Thiruvananthapuram (Trivandrum), India
1 review
5 of 5 stars Reviewed 1 week ago

Joys Palace is an excellent place to stay in Thrissur. Its located close to the railway station and bus stand and there is ample parking space. The check-in was quick and the room was very clean. Whenever I needed, help was always at hand. The restaurant served quality food which was delicious and reasonably priced. A complimentary deck of cards... More 

Was this review helpful? Yes 1
Management response:

Dear Guest, Thank you very much for taking the time to review our property. We are very glad of your excellent comments about the proximity to the railway station and bus stand,ample parking space, quick check-in, very clean rooms, restaurant, delicious & reasonably priced food and the unexpected complimentary gift at the time of check out. We strive to offer... More 

Chennai (Madras), India
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Good reception and fast service provided at check in. Restaurant proves its quality and taste in all varieties of food. Rooms were maintained with proper cleanliness. Altogether feeling , its value for money.

Review collected in partnership with this hotel

Was this review helpful? Yes
JoysPalace, Manager- Marketing at Joys Palace, responded to this review

Dear Guest, It is always a pleasure to get review, particularly when it is as positive as your experience was. Thank you so much for taking the time to share your experience with us. We are very glad to know that your overall experience was great. Thank you for your kind remarks to Good reception and fast service provided at... More 

Chennai
Level Contributor
14 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Hotel looks grand from outside! Yes, it's a 4-Star property with ample parking and large swimming pool. Check-in formalities was quick and staff were friendly. We called up the hotel in the morning to let them know we would be late and the lady on the phone was very courteous and had a smile in her talk! Once we entered... More 

Was this review helpful? Yes
Management response:

Dear Guest, It was a pleasure having you with us at Hotel Joys Palace and we would like to thank you for taking the time to write a feedback of your recent stay. Our guests comments are one of the key aspects that we rely on to enable us to continually examine and improve our current standards of service.We are... More 

Bengaluru (Bangalore), India
1 review
5 of 5 stars Reviewed 3 weeks ago

Arrived in trissur for business trip ,stayed two days in joys palace, it is a romantic stay for me. room is clean and tidy, service is superb, very near to the temple and the railway station. wifi very fast and nice break fast.

Was this review helpful? Yes
Management response:

Dear Guest, Thank you for taking the time to write about your experience during your stay with us! We're glad to hear the hotel was everything you expected and more! We take pride in making our guests feel at home. We're happy to know that the staff made your stay more enjoyable. Thanks again for staying with us and for... More 

Paris, France
1 review
4 of 5 stars Reviewed 3 weeks ago

We booked Joys Palace for a weekend. Everything was satisfying starting from the friendly and welcoming employees at the reception to the rooms and the service in the restaurant. We enjoyed our stay in Kerela as it's a wonderful place.

Was this review helpful? Yes
Management response:

Dear Guest, Thank you for taking the time to write about your experience during your stay with us! We're glad to hear the hotel was everything you expected and more! We take pride in making our guests feel at home. We're happy to know that the staff made your stay more enjoyable. Thanks again for staying with us and for... More 

Gurgaon, India
Level Contributor
5 reviews
3 hotel reviews
4 of 5 stars Reviewed 4 weeks ago

Good and comfortable Hotel in the main city of Thrissur, Kerela (God's own country). Perhaps among the best hotels in this area. Good for business and leisure stay. Good restaurants and quality of food is pretty good.Very pleasant and friendly staff. .

Was this review helpful? Yes
Management response:

Dear Guest, We are very glad to hear of your wonderful experiences staying at Joys Palace Hotel. It is feedback such as yours that makes us strive even harder to always go the extra mile for all our guests. Your words of appreciation on service and food have certainly made all our efforts worth it. Thank you so much for... More 

Plainfield, Illinois, United States
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed 4 weeks ago

Traveled throughout India on business and this was the dirtiest hotel I stayed in. Went through 3 rooms... Room 1) They didn't finish cleaning, dirt all over bathroom floor and towels on bed. Room #2) Smelled like an ashtray Room #3) The best I was going to get. The room was dirty, shower moldy, bed sheet had stains. Overall I... More 

Was this review helpful? Yes
Management response:

Dear Guest, Thank you for taking the time to write a review of our establishment. We greatly appreciate your inputs as they help us to ensure that the standards of service are maintained at all times. I have called the attention of concerned managers to the points you mentioned. We offer our sincerest apologies that our organization was unable to... More 

Mumbai (Bombay), India
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

I visited Kerala in March 2015 and I stayed in Hotel Joys Palace, Trichur. It is an excellent hotel. Very good service and all facilities are available there. Staff are very helpful and they keep up good standard.

Was this review helpful? Yes 1
Management response:

Dear Guest, Thank you very much for taking time to write us a feedback here in Trip advisor. Your kind words on our staff and service are most welcome and have serve as tremendous motivation for us here to always offer our best. It was a pleasure welcoming you to Thrissur and we look forward to your next visit. G.Ajith... More 

Kochi (Cochin), India
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
2 of 5 stars Reviewed 4 weeks ago

I have been visiting Thrissur for over a year now and this is my first review of a hotel. Unfortunately this is not a positive one. I went with family (>10) for lunch on a Sunday afternoon and was treated to a below par service with lunch lasting 3 hours!! Table service was awful. Staff around was scant to take... More 

Was this review helpful? Yes 1
Management response:

Dear Guest, It was a pleasure having you with us at Joys Palace Hotel, Thrissur and I would like to thank you for taking the time in providing feedback on the various areas within the hotel. Your comments are most important; to ensure that the standards of service are maintained. On this note, please accept our sincerest apology that our... More 

Qatar
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed May 24, 2015

i would like to give a thanks to JOY PALACE HOTEL,because they give wonderful gift for my babys birthday. we celebrate in there ballroom and they make as a nice time. the service and attitude for the staff is recommendable. thanks to all

Was this review helpful? Yes 2
Management response:

Dear Guest, We are very happy that you chose Joys Palace Hotel and even happier that we were able to provide you and your family a comfortable and memorable stay. Your kind words of appreciation on the service and attitude for the staff has certainly inspired us all to continue in our endeavour to always go the extra mile for... More 

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