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4.0 of 5 Hotel   |   TB Road, Thrissur 680021, India
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Joys Palace
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Ranked #9 of 24 Hotels in Thrissur
A recent review
5 of 5 stars reviewed 2 weeks ago
sherin111 Thrissur, India
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145 reviews from our community

Traveler rating
    60
    43
    25
    4
    13
See reviews for
41
18
7
49
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Thrissur, India
1 review
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

its a four star hotel with five star facilities,i conducted more than 4 functiones there and its really nice,their buffet lunch its realy tasty and valuble and a freidnly atmosphere expecially from the staff

Was this review helpful? Yes 5
JoysPalace, Owner at Joys Palace, responded to this review

Dear Guest, Thank you very much for your kind words regarding our Hotel Joys Palace and Staff. We are very glad that you felt comfortable with our food quality, staff courtesy, and service and we hope to welcome you back again soon! More 

1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

An excellent experience with this hotel. A very special thank you to Mr Shanto. We are first time in India. Who gave advise for Ayurvedic treatment and Tourism. The Reception staffs and edp staff equally efficient (I don't know their name). Hotel showed character with an impressive management team!! Thank You Shanto Thank You Joys

Was this review helpful? Yes 4
JoysPalace, Owner at Joys Palace, responded to this review

Dear Guest Thank you for your feedback and valuable time spent with us and particularly for praising the efforts of our colleague Mr. Shanto our Front office Manager. The experience you shared with us about the "Ayurveda Treatment" , services and our staff courtesy has motivated our team. We will give our best forever Thanks again for being our guest... More 

1 review
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I visited joy palce last week with my family . Its good to be in joys palce experienced a good hospitality from the staff Especially Front office staff were very nice & friendly .the food at the restuarant was also very tasty . I would like to express my thanks to Mr .Manoj Reception dept. & Mr Jeevan at restaurant... More 

Was this review helpful? Yes 3
JoysPalace, Owner at Joys Palace, responded to this review

Dear Guest Thank you very much for your nice feedback regarding your stay at our Hotel Joys Hotels. We are delighted to hear, that you enjoyed your stay, food and the services provided by our staff. Looking forward to welcome you back soon More 

London, United Kingdom
Contributor
19 reviews 19 reviews
7 hotel reviews
15 helpful votes 15 helpful votes
1 of 5 stars Reviewed 4 weeks ago

I would give 0 stars but it's not possible. We went to India for the wedding. Our friend booked for us (around 20people) rooms in this hotel. They paid the deposit as well. They confirmed our rooms a day before the wedding. Some people checked in earlier and because of that they were lucky to get the rooms. We arrived... More 

Was this review helpful? Yes 2
JoysPalace, Owner at Joys Palace, responded to this review

Dear Guest Please accept our sincere apology for the inconvenience we have caused you. We highly appreciated your feedback as it will assist us in becoming better at what we do. As with any business like ours, the greatest advertising we can get from the satisfied guest. It’s our goal to retain you as satisfied guest and will hope to... More 

2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 24, 2015

Very pleasant stay once again especially the moment I arrived at lobby! Then and there I really appreciate especially when I was in a mood swing with work pressure. But the guys really made my day with their pleasant touch.

Was this review helpful? Yes
JoysPalace, Owner at Joys Palace, responded to this review

Dear Guest Thank you very much for your nice feedback regarding your stay at our Hotel Joys Hotels. We are delighted to hear, that you enjoyed your stay and the services provided by our staff. Looking forward to welcoming you back soon again. More 

Coimbatore.
1 review
4 of 5 stars Reviewed January 22, 2015

Joys palace was excellent on hospitality...The HR, staffs and the Chef were really kind.,and guided us very well...Speaking in terms of Architecture.,It has a very good ornamentation on behalf of their building concept as a palace.,a modern palace...furniture arrangements add more aesthetic quality to the hotel...Coming to the food...The maintenance of the food section was quite clean and fresh.,with a... More 

Was this review helpful? Yes
JoysPalace, Owner at Joys Palace, responded to this review

Dear Guest, Thank you very much for your kind words regarding our Hotel Joys Palace and Staff. We are very glad that you felt comfortable with our food quality, staff courtesy and service and we hope to welcome you back again soon! More 

1 review
1 of 5 stars Reviewed January 18, 2015

We were scheduled to check into Joy's Palace for just a day in late Dec'14. We were supposed to reach Thrissur early in the morning and leave by the night train to Chennai after attending a wedding. The booking at Joy's Palace was done over phone more than a month in advance (even keeping them informed about our check in... More 

Was this review helpful? Yes
JoysPalace, Owner at Joys Palace, responded to this review

Dear Guest Thank you for taking time to communicate with us why our approach did not meet your expectations. We have desire to address your needs and provide the best solution to resolve your issue as soon as possible. We will be contact with you in coming days to make our best attempt to regaining your confidence in our property.... More 

London, United Kingdom
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed January 2, 2015

After a wedding nearby we were booked into Joys Palace as a group of 9 couples. Although the reservation was confirmed the day before, where it was also made clear that we would arrive late, we figured out that four of the rooms were given to other people. The front desk first did not want to admit that there was... More 

Was this review helpful? Yes 2
JoysPalace, Owner at Joys Palace, responded to this review

Dear Guest, Thank you for your review on Trip advisor. I have taken aware of your feedback regarding your stay with us. Without offering any excuse, I sincerely apologize for the dissonance faced with our front office team. Please be assured that necessary corrective action has been initiated in order to enhance our services. We assure you our best services... More 

London, United Kingdom
2 reviews
1 of 5 stars Reviewed January 2, 2015

The hotel gave half of our group booking's room away although the reservation was confirmed the day before and the hotel was made aware of our late arrival (11.30pm). After a wedding we attended, we went to the hotel to check in and we were welcomed by a lying employee who first told us we did not have a reservation.... More 

Was this review helpful? Yes
JoysPalace, Owner at Joys Palace, responded to this review

Dear Guest, Dear Guest Thank you for your review on Trip advisor. I have taken aware of your feedback regarding your stay with us. Without offering any excuse, I sincerely apologize for the dissonance faced with our front office team. Please be assured that necessary corrective action has been initiated in order to enhance our services. We assure you our... More 

New Delhi, Delhi, India
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed December 30, 2014

Ideal location,very good ambiance. Food quality is wonderful. Room service is very good. Room is very spacious but bath room lighting is not up to the mark. Swimming pool is not ready.Staffs are very pleasing and co-operative.

Was this review helpful? Yes
JoysPalace, Owner at Joys Palace, responded to this review

Dear Guest Thank you for your recent review! We greatly appreciate your recognition of our rooms and ambiance. Additionally, thank you for your suggestion regarding our Bathroom Lighting in rooms and Swimming Pool; we understand an issue and hope to have a remedy for this very soon and swimming pool construction was over now. We are very happy that you... More 

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Additional Information about Joys Palace

Address: TB Road, Thrissur 680021, India
Location: India > Kerala > Thrissur
Price Range (Based on Average Rates): $
Hotel Class:4 star — Joys Palace 4*
Number of rooms: 54
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Also Known As:
Joys Palace Kerala/Thrissur, India

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