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All 7 Camrose hotels

BEST WESTERN PLUS Camrose Resort & Casino

3201 48 Ave, Camrose, Alberta T4V 0K9, Canada
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83%
Ranked #2 of 7 hotels in Camrose
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 5 days ago
Scott G
  • Overview
  • Reviews (117)
  • Photos (57)
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  • Room tips (17)
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117 people have reviewed this hotel

Traveler rating
    64
    34
    9
    5
    5
See reviews for
34
24
6
31
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
Date | Rating
  • English first
  • Any
English first
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Spent three days at this place while visiting family. Great hotel, good food and very friendly staff. The delicious buffet breakfast that came with the room was a particularly nice surprise, as we were expecting the usual muffin and coffee treatment. The room was spacious, immaculate and well appointed, with a very comfortable king size bed and 42" TV. My... More

Was this review helpful? Yes 2
BW C, General Manager at BEST WESTERN PLUS Camrose Resort & Casino, responded to this review

Hi there, Thank you kindly for the comments. We appreciate it! We are under renovations at the moment putting a beautiful new carpet in the restaurant/breakfast room. Hope to see you again! Dawn More

Drumheller, Canada
1 review
2 of 5 stars Reviewed 5 days ago NEW

When you check into this hotel, they take a pre-auth of an amount that will cover your cost plus abit more. This and of itself is nothing unusual. It is when you check out that thery do not release the money back. You are not told of this but they will remove the charges of your stay and the remainder,... More

Review collected in partnership with Best Western

Was this review helpful? Yes
BW C, General Manager at BEST WESTERN PLUS Camrose Resort & Casino, responded to this review

Hi Larry, I am sorry for the inconvenience you suffered and perhaps an incomplete explanation of credit card preauthorizations when checking out on Saturday. If a credit card preauthorization is used to close out a balance owing on a room at check out the unused portion does go directly back on a person's credit cards. Sadly if another form of... More

Manning, Canada
Senior Contributor
30 reviews 30 reviews
12 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My husband and I stayed here for a few days after I had surgery and were very impressed with the amenities we used. I asked for extra pillows (having to sleep sitting up after surgery) and they were there when we checked in. Beds were super comfy. They kept us close to the parking lot and restaurant. Ordered room service... More

Was this review helpful? Yes 1
BW C, General Manager at BEST WESTERN PLUS Camrose Resort & Casino, responded to this review

Hi there, We hope you are recovering from surgery nicely and will be able to join us again for a more leisure visit. We have some upgrades we are doing to some of the common areas as well as some great shows coming up in the fall. I am not sure how far you travelled to be with us but... More

Sherwood Park, Canada
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Spent just one Saturday night in the nicest accessible room we have ever had. Impressed with the spaciousness, spotless and comfortable. The staff were friendly and most helpful. We enjoyed the complimentary breakfast buffet. The casino is very nice. It is smoke-free and very clean. All in all a great experience though as we said to those at the front... More

Was this review helpful? Yes
BW C, General Manager at BEST WESTERN PLUS Camrose Resort & Casino, responded to this review

Hi there, We are so glad you enjoyed your stay. We have new carpet going in our restaurant as well as a few other cosmetic upgrades. We hope you will check it out again in the future. We are unable to put signage anywhere off our property due to bylaws however we will be looking to add a new sign... More

red deer
Reviewer
5 reviews 5 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We just recently spent our 25th anniversary here and were delighted with the hotel. The rooms were very spacious and comfortable. We went to the seafood buffet and then to the free breakfast the following morning. The staff are very friendly and the room exceptionally clean. The only down fall was we didn't win big at the casino, but still... More

Was this review helpful? Yes
BW C, General Manager at BEST WESTERN PLUS Camrose Resort & Casino, responded to this review

Hi there, Happy belated anniversary! Thanks for spending it with us :) I see you are from Red Deer and hope you have seen some of our ads. We have a lot of upcoming shows in the fall with fantastic stay over packages priced great. We hope to see you again! Dawn More

Vancouver, Canada
1 review
5 of 5 stars Reviewed 2 weeks ago

Our first trip going through Camrose and we were surprised to find such a quality hotel...rooms were large and comfortable. Well decorated. It was nice to have the casino on property as well. Of course the full breakfast in the morning was nice to have as well. We would definitely use the Best Western Resort again...we really enjoyed our stay... More

Review collected in partnership with Best Western

Was this review helpful? Yes
BW C, General Manager at BEST WESTERN PLUS Camrose Resort & Casino, responded to this review

Hi there, Nothing makes a better Monday morning than checking our email and finding such a wonderful review. Thank you so much for making our day! Dawn More

Brooks, Canada
1 review
5 of 5 stars Reviewed 3 weeks ago

I would definately stay at this hotel above all others when returning to Camrose. The staff, rooms and restaurant were awesome. Always an enjoyable stay. Easy to locate and a bonus that is close to a Tim Hortons.

Review collected in partnership with Best Western

Was this review helpful? Yes
BW C, General Manager at BEST WESTERN PLUS Camrose Resort & Casino, responded to this review

Hi there, Thanks for the great feedback. We are hoping a Starbucks will sprout up soon as well! Dawn :) More

Lashburn, Canada
1 review
5 of 5 stars Reviewed June 6, 2014

From the time we walked in until we left the next day, we felt that the staff was there to help us in any way. The pool area was great, the fitness centre is small but there was room to work out. Breakfast was good, typical breakfast fare but lots of hot coffee.

Review collected in partnership with Best Western

Was this review helpful? Yes
BW C, General Manager at BEST WESTERN PLUS Camrose Resort & Casino, responded to this review

Hi there, Thank you for the kind words regarding your stay. Our fitness room is definitely cosy but functional. We would love to hear if there was any one thing you would have liked to see to improve yuor workout in the space. We would love the opportunity to add whatever we may to improve. Take care, Dawn Anderson More

Peace River, Canada
Contributor
14 reviews 14 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed June 4, 2014

I stayed here for a business trip. The rooms are new and clean. Because I spend time in hotels I noticed that the design of the room wasted alot of space but that is only my observation. Also the lobby in in the middle of the building with no straight access to it. I found that odd. We had breakfast... More

Was this review helpful? Yes
BW C, General Manager at BEST WESTERN PLUS Camrose Resort & Casino, responded to this review

Hi there, We are glad to hear your comments regarding your recent stay. I would love if you would consider emailing me your thoughts and maybe suggestions on the hotel room layouts. You never know what might be possible to change over time. We are very new still and yearly review our budget for renovations etc. My email is danderson@bestwesterncamrose.com.... More

Edmonton, Canada
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed June 4, 2014 via mobile

Stayed for one night, wont be staying again. Not welcoming check in, when we got to our suite it was not clean. Lady at front desk was not very pleasant about swithing us, i asked if there was a ama rate or one that would be alittle less for our trouble. She didnt know. Asked to see manager the following... More

Was this review helpful? Yes 1
BW C, General Manager at BEST WESTERN PLUS Camrose Resort & Casino, responded to this review

Hi there, We are very sorry to hear of your concerns. We would please request you provide the date you stayed as well as the name the room was under. There seems to be no name attached to this review...With this information we would be able to determine who iy was that checked you in as well as review details.... More

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Additional Information about BEST WESTERN PLUS Camrose Resort & Casino

Address: 3201 48 Ave, Camrose, Alberta T4V 0K9, Canada
Phone Number:
Location: Canada > Alberta > Camrose
Price Range (Based on Average Rates): $$
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Also Known As:
BEST WESTERN PLUS Camrose Resort & Casino Alberta

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Number of rooms
113

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