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BEST WESTERN PLUS Camrose Resort & Casino

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3201 48 Ave, Camrose, Alberta T4V 0K9, Canada
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BEST WESTERN PLUS Camrose Resort & Casino
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BEST WESTERN PLUS Camrose Resort & Casino
BEST WESTERN PLUS Camrose Resort & Casino
BEST WESTERN PLUS Camrose Resort & Casino
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192 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (35)
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Niagara-on-the-Lake, Canada
1 review
1 of 5 stars Reviewed 1 week ago

To start the room we had was clean, quiet and very comfortable. However, minor issues did arise, room safe broke down, telephone worked on and off, and the door key needed to be repaired. DO NOT STAY HERE FOR THE FOLLOWING REASON: We flew in from Toronto to attend our grandson's baptism, our stay was for 3 nights, on the... More 

Was this review helpful? Yes
BW C, General Manager at BEST WESTERN PLUS Camrose Resort & Casino, responded to this review

Good day, We again wish to say sorry for your experience. It would be unprofessional at this point to try and go over what conversations were had by yourself with our front desk agent, front desk manager, and myself on Sunday evening. We do not find it acceptable to have our employees treated in an extremely abrasive and poor manner... More 

Summerside, Canada
Reviewer
4 reviews 4 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Everything about this Hotel was wonderful , clean , quiet and very comfortable . The only thing that was missing was a friendly smile at the counter and the only conversation received was that of business, not that this was a deterrent to me I carried on talking to myself the whole time.

Was this review helpful? Yes 2
BW C, General Manager at BEST WESTERN PLUS Camrose Resort & Casino, responded to this review

Hi there, Glad so much of your stay was enjoyable. We are sad to hear you missed out on conversing with one of our front desk agents. Usually they are very pleasant. If you wish to share some more info so we can follow up please email me at danderson@bestwesterncamrose.com. Take care, Dawn More 

Edmonton, Alberta, Canada
Senior Contributor
27 reviews 27 reviews
25 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I am very happy with this hotel. I stayed there for 2 nights. The room was great, big enough and clean. The bed was big and comfy. We had a hot breakfast included so that was good. We enjoyed the pool, especially the water slide that was lots of fun. Overall I highly recommend that hotel for a stay in... More 

Was this review helpful? Yes
BW C, General Manager at BEST WESTERN PLUS Camrose Resort & Casino, responded to this review

Hi there, Thank you for taking the time to give us an update on your stay. We appreciate it. Take care, Dawn More 

Edmonton, Canada
Senior Reviewer
8 reviews 8 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Very clean hotel lobby and spacious room, with small ice box, air conditioning, staff very helpful at check in and out, very efficient. Excellent breakfast, has hot tub and pool and exercise room. Would stay there again.

Was this review helpful? Yes
BW C, General Manager at BEST WESTERN PLUS Camrose Resort & Casino, responded to this review

Good day, We value your feedback and are happy you had a nice time while in Camrose with us. You are correct if someone is a lighter sleeper or not used to trains at night that sleeping on the south side is more sound proofed from the tracks. Sadly our tracks go right through town and there aren't many that... More 

Wainwright AB, Canada
1 review
5 of 5 stars Reviewed 4 weeks ago

Very nice stay in a nice new Best Western. The rooms are very nice and the wall art is excellent. Over all Camrose is a excellent resort. The banquet room and and banquet were very well done. You should keep your surveys shorter. It is taking me longer than 5 minutes.

Review collected in partnership with Best Western

Was this review helpful? Yes
BW C, General Manager at BEST WESTERN PLUS Camrose Resort & Casino, responded to this review

Hi there, Glad you were able to enjoy our banquet facilities when you were staying with us. We just added a lovely tile and are always looking at ways to keep it fresh and new. We are only three years old but it is never too early for upgrades. The survey through Medallia is quite long and a Best Western... More 

Sangudo, Alberta, Canada
Reviewer
3 reviews 3 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed May 27, 2015

We received via an e-mail an offer for 1 nights stay, 2 seafood buffets and breakfast buffet next morning. The hotel is spotless, the room was large and very comfortable and included a safe. Both meals were excellent. Promo cost was $99.00. The food bill would have been $80.00. Great place, nice people

Was this review helpful? Yes 1
BW C, General Manager at BEST WESTERN PLUS Camrose Resort & Casino, responded to this review

Hi there :) So happy you got a chance to be a part of our promotion! We love when we have a chance to send out contests via our email group to have happy guest such as yourselves get a great opportunity to visit us at a super awesome rate. Take care, Dawn More 

Meadow Lake
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed May 25, 2015

Right from the start of our late arrival and right through til checkout the staff made our stay very comfortable and accommodating for our young family of 6. The buffet breakfast at Eats was very tasty and something that worked for all ages. The front desk staff went out their way to ensure was good and was always helpful and... More 

Review collected in partnership with Best Western

Was this review helpful? Yes 1
BW C, Manager at BEST WESTERN PLUS Camrose Resort & Casino, responded to this review

Good day, What a nice review, thank you so much. Our pool and waterslide are usually a big hit. Meadow Lake is only 4 hours away so we hope to see you again for a family fun weekend. Please email me at danderson@bestwesterncamrose.com if you wish to be a part of our email newsletter that goes out weekly or biweekly... More 

Red Deer, Canada
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 19, 2015

First of all the service at the front desk was excellent both checking in and checking out. the restaurant was fine the first day good food and service but the second day for breakfast the buffet was so so and the waitress was rude and snappy. the lounge was fine except the waitress automatically expected that she would keep the... More 

Was this review helpful? Yes 1
BW C, General Manager at BEST WESTERN PLUS Camrose Resort & Casino, responded to this review

Good morning Dave, So glad you enjoyed yourself during your visit. We take all concerns very seriously and love to use them as opportunities to continue to improve upon our service in all areas. Sometimes a member of the team just needs to hear some of the feedback from our guests to see how they may have come across in... More 

Canmore, Canada
Top Contributor
111 reviews 111 reviews
22 hotel reviews
52 helpful votes 52 helpful votes
5 of 5 stars Reviewed May 19, 2015

We stayed 1 night at the Best Western. It was recommended for us to stay there when we went to Camrose. The staff are excellent, very friendly and professional. They were great when I booked over the phone and just as nice when we checked in. I asked for a later check out and it was no problem with them... More 

Was this review helpful? Yes 1
BW C, General Manager at BEST WESTERN PLUS Camrose Resort & Casino, responded to this review

Good day, So glad you enjoyed your stay and that the front desk agents were so pleasant to deal with. We would gladly look into why there was no server in the breakfast area for such a long time if you would like to email me at danderson@bestwesterncamrose.com. We appreciate an opportunity to follow up so we can better ensure... More 

Saskatoon
Senior Contributor
30 reviews 30 reviews
8 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed May 17, 2015

The BW Camrose has set the bar extremely high for others to try and follow. The entry and lobby are what I am used to in a 5 star plus resort. Checkin was a breeze from a very friendly front desk employee. The suite we booked was ready and wow above expectations.

Was this review helpful? Yes 2
BW C, General Manager at BEST WESTERN PLUS Camrose Resort & Casino, responded to this review

Hi there, Thank you for the great comments. We love to hear it! We will continue to add special touches to our facility to hopefully exceed your expectations next time as well. Take care, Dawn More 

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