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Holiday Inn London - Heathrow T5

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Old Bath Road, Colnbrook, Slough SL3 0PH, England
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Holiday Inn London - Heathrow T5
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Holiday Inn London - Heathrow T5
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86 reviews from our community

Traveler rating
    62
    19
    2
    2
    1
See reviews for
6
20
14
33
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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    (86)
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Zhengzhou, China
Senior Contributor
27 reviews 27 reviews
23 hotel reviews
69 helpful votes 69 helpful votes
5 of 5 stars Reviewed yesterday NEW

After reading other reviews I was still worried about transfer from T5 to the hotel. WHY? Leaving the T5 exit gate at arrivals i saw the local bus sign and hotel hoppa. Stop 23/24 departure every 30 mins £9 return. After maybe 5 to 10 mins max the bus turned into the hotel car park. Upon arrival i was recognised... More 

Was this review helpful? Yes 1
2 reviews
5 of 5 stars Reviewed 2 days ago NEW

Great service for my disabled mum & elderly dad. I'd like to say a special thank you to Keven who was superb and very helpful from the initial phone call to their late arrival. Unlike the appalling service a few minutes away at the Holiday Inn Express we had accidentally arrived at. Seven desk staff but a 10 minute wait... More 

Was this review helpful? Yes 2
Oxford, United Kingdom
Senior Contributor
34 reviews 34 reviews
14 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Stayed here on two occasions before and after our flights. The hotel is excellent. Refurbished to a high standard about seven months ago, it is a new franchise in the IHG family. Room quality is high and on both occasions, the rooms were clean and well presented. Sound insulation is excellent and, despite being at the end of the runway,... More 

Was this review helpful? Yes 4
Belfast, United Kingdom
Top Contributor
53 reviews 53 reviews
52 hotel reviews
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

I stay in hotels. A lot. A depressing amount if I put too much thought into it. Although I wore off tripadvisor, tripit emailing me to tell me I am in their top 1% of travellers is a reminder that I live on the road/in the air. This hotel is new to the Holiday Inn chain and is the 5th... More 

Was this review helpful? Yes 4
Edinburgh, United Kingdom
1 review
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Middle aged couple stayed for 2 nights mid week. Good value if you book ahead , in my case (booking.com). Secure parking if required and excellent for T5 Heathrow...only 4 minutes by car. Rooms were a good size and the decor was fresh and clean. The rooms were quiet even though the hotel is on the flight path, so set... More 

Was this review helpful? Yes 4
Peterborough, England
Top Contributor
134 reviews 134 reviews
89 hotel reviews
128 helpful votes 128 helpful votes
5 of 5 stars Reviewed 1 week ago

The rooms have obviously been recently refurbished. Plenty of storage. The tea/coffee facility is a little odd and instructions from reception and sign on top show they've had issues - make sure the lid is open or else the power is cut off! Soundproofing excellent - never heard a single plane despite being so close to terminals. Convenient for any... More 

Was this review helpful? Yes 2
Guelph, Canada
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I stayed at this property for one night early in April and was pleasantly surprised at the value and quality it offered.One thing which was most impressive was how soundproof the windows were.The lobby was lovely good restaurant was much better than the usual hotel restaurant fare.Front desk staff were welcoming and helpful and the lobby décor was really clean... More 

Was this review helpful? Yes 4
London, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stopped by Holiday Inn on our way back from Easter holidays for food. I must say that was the best food ever ! My kids loved the fish and wife adored the Spicy Bean Burger. To make it perfect the Hotel manager took our kids with him to a small playing area so we could enjoy our food. Last... More 

Was this review helpful? Yes 5
Kolkata (Calcutta), India
Senior Contributor
27 reviews 27 reviews
18 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Clean, excellent service, wifi, good restaurant with tasty options, quick checkin and out, 10 mins drive from terminals. Bus service to and from the airport terminals very convenient. Highly recommended for overnight stays in between flights.

Was this review helpful? Yes 4
Accrington, United Kingdom
Top Contributor
74 reviews 74 reviews
37 hotel reviews
29 helpful votes 29 helpful votes
3 of 5 stars Reviewed 3 weeks ago

My first (and only i hope) visit to this hotel, i stay at a lot of Holiday Inns and this is not the best. The bar area is not welcoming or friendly, so better going to the pub across the road to get any atmosphere.The same goes for the restaurant, feels better that the Holiday Inn Express down the road.... More 

Was this review helpful? Yes 2
Nicole G, General Manager at Holiday Inn London - Heathrow T5, responded to this review

Dear russ-the rover, Thank you for taking the time to comment on your experience, it is with disappointment to read that you didn't enjoy your stay with us. We aim to deliver a warm and welcoming experience at the Holiday Inn London - Heathrow T5 and we have failed on this occasion. We pride ourselves on our customer service and... More 

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