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Michelangelo Hotel

Stella Road, Blaydon NE21 4LU, England
Michelangelo Hotel
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60 reviews from our community

Traveler rating
    26
    7
    4
    4
    19
See reviews for
23
5
1
3
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (6)
Date | Rating
  • English first
  • Italian first
  • Any
English first
  • All months
    (60)
  • Mar-May only
    (17)
  • Jun-Aug only
    (16)
  • Sep-Nov only
    (10)
  • Dec-Feb only
    (17)
All months
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago

Rude staff, cold food, waited two hours for our starter and restaurant was not busy! Missed meals, no drink service to table. I couldn't actually believe how rude staff where.At one point bar staff where screaming down the phone at someone likely a disgruntled customer, I got into trouble of another member of staff for writing on a colouring book!... More 

Was this review helpful? Yes 2
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago

Service was as bad as it gets, staff all rude, waited a hour to even order, asked for a paper towel and i was told to pick one off the floor!! Food was dry and cold, will never return! Our little girl waited 45mins for ice cream after asking all 3 waiting staff.

Was this review helpful? Yes 1

Travelers are raving about these Blaydon hotels

1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We visited this restaurant last night for the first time I must say we had very good night the staff very helpful and pleasant Very good food nice atmosphere excellent service we will be back specially for the fish night the lobster was delicious .

Was this review helpful? Yes 2
Newcastle upon Tyne, United Kingdom
Senior Reviewer
6 reviews 6 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 4 weeks ago

Very poor. We have been to the Prudhoe restaurant and decided to stop in here as it was cheap and closer than trailing to the Metro Centre. Although we wish we had ventured further. We were stood at the door upon entering for what seemed like eternity when you're stood there with everyone aware.....but the staff. We were finally sat... More 

Was this review helpful? Yes 1
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 5 weeks ago via mobile

Having been to this place a number of times and it was great but however on this trip was the worst experience ever took 20 minutes for a waiter to come ask for drinks then another 20 before we could order food 45 minutes before start came then 1 another 50 minutes for our main!!! Great service in terms of... More 

Was this review helpful? Yes 2
1 review
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed February 19, 2015

The staff try and cram in as many as possible instead of looking after the ones that are there, we felt rushed and unable to enjoy our meal so that we left and made the table free for more cash to be made. Portion control wasn't good either, with one persons meal being massive and another was very sparse! it... More 

Was this review helpful? Yes 5
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 18, 2015

We arrived at the restaurant with no booking and were told it was going to be a ten minute wait.... Ten minutes later we were sat down and a further ten minutes later we had ordered! Lovely food,lovely staff and very good value for money... Would recommend to all

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2 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed February 16, 2015

Went here for a valentine's meal with a family of 6, we arrived at 19:50 didn't eat till 22:25. Service was terrible staff were rude and aawkward. Our bill was 106 pound, every meal was discussing. No meat on the chicken

Was this review helpful? Yes 2
Scotland
Reviewer
3 reviews 3 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed January 29, 2015

Haven’t been here for a couple of years, went recently and the service was unbelievably bad. The waiter got our order wrong then argued with us over what we had ordered. The food wasn't much better, the steak was tough, the chicken risotto only had three small pieces of chicken in it. Would we return – No way.

Was this review helpful? Yes 3
2 reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed January 29, 2015

The management in this establishment are a bunch of clampits. Not a brain cell between them, DO NOT GO, also they don't pay their staff on time ( from what I've heard). I thought making a margarita pizza would have been easy enough even for the less educated, but I was wrong, the cheese just fell straight off the uncooked... More 

Was this review helpful? Yes 7
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