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Ashcroft Coast Holiday Park - Park Resorts

Certificate of Excellence
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Plough Road, Minster on Sea ME12 4JH, England
Ashcroft Coast Holiday Park - Park Resorts
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241 reviews from our community

Traveler rating
    90
    60
    42
    17
    32
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142
18
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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (34)
Date | Rating
  • Dutch first
  • English first
  • Any
English first
  • All months
    (241)
  • Mar-May only
    (82)
  • Jun-Aug only
    (103)
  • Sep-Nov only
    (54)
  • Dec-Feb only
    (2)
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1 review
3 of 5 stars Reviewed 1 week ago

Overall good holiday, as in a previous review it is what you make it, came away for the week with my 2 children and wife, Karaoke was played lots in the club room, in my eyes an easy way out of giving some good entertainment, however Gary seemed to be trying his hardest, the swimming pool was very shallow but... More 

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Canterbury, United Kingdom
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 1 week ago

As we walked into reception, we were greeted by a lovely lady called Ellie, straight away I realised she would do everything she could, to make our stay here as happy as it could be. Fortunately we were lucky to arrive with the sun shining brightly. It is quite a small holiday park, but as we came with the Sun... More 

Was this review helpful? Yes 5
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago via mobile

Very easy to find. We arrived early and was informed the rooms were not ready but we could get a call if they were ready before check in. Did get in early which wasn't necessary as we had found the mini golf and the bar but was still appreciated. The staff were brilliant throughout interacting with the children and giving... More 

Was this review helpful? Yes 1
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Just got back from a three night stay here and we really enjoyed it. Lovely and chilled my daughter loved it! Everyone was on hand to help you especially as my daughter was a bit hesitant of the pool at first but the thoughtful lifeguards offered her some toys to play with and she soon settled. Overall a bargain break... More 

Was this review helpful? Yes 2
Park R, General Manager at Ashcroft Coast Holiday Park - Park Resorts, responded to this review

Thank you for your fantastic review. I have passed on your kind comments to Callum and Luke who run the swimming pool and they were delighted. They do try to ensure that all guests that wish to use the pool have a great experience. We hope to welcome you and your family back to Ashcroft Coast in the near future.... More 

1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

Pleasant enough park, caravan nice and clean, spacious, although bit of a dodgy smell coming up from loo, my daughters bed bent in half second night, reported it first thing next morning, after 4 further visits to reception, we eventually got a new one, (reception were not really interested) and nothing had been logged.The entertainment was dreadful, no bands or... More 

Was this review helpful? Yes 1
Park R, General Manager at Ashcroft Coast Holiday Park - Park Resorts, responded to this review

Thank you for taking the time to review our Park. I must say as the general manager of Ashcroft Coast I was shocked and horrified by your experience. We have spent a lot of time training the team in customer service and the feedback we have been getting has been great. I am very sorry that this was not the... More 

London, United Kingdom
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago

Where should i start on this site. I first looked at trip advisor before i booked for weekend and so i looked at the pictures i should therefore first mention that none of the pictures are up to date. Then on the actual holiday itself, first i will say about the clubhouse the entertainment was great in there and my... More 

Was this review helpful? Yes 1
Park R, General Manager at Ashcroft Coast Holiday Park - Park Resorts, responded to this review

Thank you for your review. I would like to start my reply by thanking you for your comments regarding both the entertainment and bar team members. I have passed on your kind comments to the team who were delighted. We have been undergoing some major electronic works on park over the last few months. To complete this work we have... More 

Travelers are raving about these Minster on Sea hotels

Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We stayed mon-fri the first week of april. The park was fairly quiet as it was still school term time in the area. The caravan was lovely (millionaires row number 2) we had paid to upgrade to silver. Everything worked well inside, no probs apart from needing a replacelent battery for smoke detector that kept bleeping (reported 3 times but... More 

Was this review helpful? Yes 1
Park R, General Manager at Ashcroft Coast Holiday Park - Park Resorts, responded to this review

Thank you for taking the time to review our park. I was very pleased that your accommodation was up to our normal high standards and that you and your family enjoyed our views. I have passed on your comments to both the accommodation and maintenance managers who have asked me to send their thanks for your kind words and to... More 

1 review
1 of 5 stars Reviewed 2 weeks ago via mobile

NEVER AGAIN NOT IN A MILLION YEARS!! Avoid this site it's awful. I've always raved about park resorts and this is one of if not the most worse site I have ever holidayed at. The bar staff we're great and so was the pool, but the rest was awful. The maintenance team drive round so fast I think they forget... More 

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Park R, General Manager at Ashcroft Coast Holiday Park - Park Resorts, responded to this review

Thank you for taking the time to review our park. Any feedback, bad or good, helps us to review our processes and service. As General Manager of Ashcroft Coast I was shocked to read that you did not enjoy your break with us. I am unable to contact you directly so I would be most grateful if you would contact... More 

Senior Contributor
25 reviews 25 reviews
6 hotel reviews
18 helpful votes 18 helpful votes
2 of 5 stars Reviewed 2 weeks ago via mobile

We booked this 3 night break over the easter weekend. We knew it would possibly be busy but didn't epect a big oweners weekend. We booked a brozen caravan and was surpised at the size of it nice and spacious and that's where the positives end. The oven was faultly and wouldnt light so had to get on hands and... More 

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1 review
1 of 5 stars Reviewed 2 weeks ago via mobile

I was very disappointed when I stayed here with my family because my children were unable to go in the arcade because the arcade manager wanted to sit and have a chat with his friends. Also my children could not go swimming because there was only one lifeguard working on bank holiday and he took a break for a cigarette... More 

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