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Ashcroft Coast Holiday Park - Park Resorts

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Plough Road, Minster on Sea ME12 4JH, England
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Ashcroft Coast Holiday Park - Park Resorts
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304 Reviews from our TripAdvisor Community

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Norfolk, United Kingdom
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago via mobile

This caravan was a disgrace 😱 very dirty curtains falling off oven didn't work light in bathroom no cover bear wires😞. Dirty shelf with old toilet roll and socks. Shower 🚿 tray with crack pinched your feet 👣when showering and dirty. Toilet brush with poo 💩 on it 😷. In the morning informed the office staff instead this was acceptable... More 

Helpful?
Thank katrinaGonsalves
Park R, General Manager at Ashcroft Coast Holiday Park - Park Resorts, responded to this review

I am sorry to hear that you did not enjoy your stay here with us, I apologise that you experienced these issues and they were not resolved properly. If you would like to discuss this further please feel free to call our Holiday Sales Manager on 01795880324 to talk through these issues. Ashcroft Coast Holiday Park 0843 309 2547 More 

Folkestone, United Kingdom
1 review
4 of 5 stars Reviewed December 13, 2015

Stayed at Ashcroft Coast on a private rental. The caravan itself was excellent - really well equipped, beautifully kept & clean (thank you Ali - Als Van), booking process was made very easy & Ali is a lovely person to deal with. Really enjoyed our stay, the site is not huge (which we were told when we booked) - but... More 

Helpful?
Thank Chris B
Park R, General Manager at Ashcroft Coast Holiday Park - Park Resorts, responded to this review

Thank you for your great review on Trip Advisor, it was great to know you enjoyed your stay here with us. We only keep the outside pool open for a few hours depending on the weather, if the weathers not great then we do close it for health and safety reasons. It is important for us to maintain the park... More 

Kent, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed December 6, 2015

I travelled to Ashcroft coast the beginning of September upon check in I was greeted with a friendly smile and very helpful service, we was shown directions to our caravan. The caravan itself was BEAUTIFUL! and I was only in a silver grade. all he staff wen out of their way to make my stay really enjoyable which it was!... More 

Helpful?
1 Thank Skyler W
Park R, General Manager at Ashcroft Coast Holiday Park - Park Resorts, responded to this review

Thank you for your great review on Trip Advisor. It was lovely to see you enjoyed your stay here with us at Ashcroft Coast and you found our staff to be friendly and helpful, I will pass on your comments to all the staff here. It’s great to see you enjoyed the facilities that we have on offer. Ashcroft Coast... More 

Ashford, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed November 18, 2015

We went to Ashcroft coast this weekend the caravan was very clean and the staff was very friendly the lady in the office was very friendly .. And even spoke to the children and told them to have a lovely holiday . Her name was hope a credit to park resorts. The staff in the club house was very good... More 

Helpful?
1 Thank DEEANNCHEESE123
Park R, General Manager at Ashcroft Coast Holiday Park - Park Resorts, responded to this review

Thank you for your lovely comments, I am happy to hear Hope was helpful, I will pass on your comments to her and hopefully you decide to come back next year! If you decide, please call us direct on 01795880324 for the best quoted price. 0843 309 2547 Ashcroft Coast Holiday Park More 

Level Contributor
3 reviews
4 of 5 stars Reviewed November 16, 2015

Lovely entertainment complex. Brilliant entertainment from Gary and Kelly. Halloween weekend was really busy and bar wait could be lengthy at times. Everyone happy. Hopefully will return at some time during the next year.

Helpful?
Thank Katmac1960
Park R, General Manager at Ashcroft Coast Holiday Park - Park Resorts, responded to this review

Amazing to hear you enjoyed your time at Ashcroft, I will pass on all your lovely comments to everyone here at Ashcroft, especially Gary and Kelly. Hopefully you return, if you do please call us direct on 01795880324 for the best discount! 0843 309 2547 Ashcroft Coast Holiday Park More 

Sheffield, England, United Kingdom
Level Contributor
31 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed November 15, 2015

Caravan was clean and well kept. Free upgrade to a caravan with central heating which was very welcome. The children's park and facilities are in need of an up grade. Good base for visiting London. Jumped on train from maidstone. Recommend a visit to museum in maidstone. Also considering it was the beginning of half term not many activities on... More 

Helpful?
Thank Lucy S
Park R, General Manager at Ashcroft Coast Holiday Park - Park Resorts, responded to this review

Glad to hear you enjoyed your stay with us and you enjoyed the area! If you decide to return please do call us direct on 01795880324 for the best discount. We hope to see you again soon! 0843 309 2547 Ashcroft Coast Holiday Park More 

Sheffield
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed November 3, 2015

We arrived early and was told we would get a call when our caravan was ready. This didn't happen so we went back at 2.30pm and the receptionist was unable to find our welcome pack or keys. She did find them and directed us to our caravan. Myself and another family we were travelling with had asked for our bookings... More 

Helpful?
1 Thank LOU15ESheffield
Park R, General Manager at Ashcroft Coast Holiday Park - Park Resorts, responded to this review

Sad to hear you did not enjoy your stay here with us, I apologise that you experienced these issues in regards to the swimming pool, the temperature is checked daily and if it is too cold then we do close the swimming pool for health and safety reasons. If you do decide to return please call us direct for the... More 

Barnstaple, United Kingdom
Level Contributor
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed November 2, 2015 via mobile

Half term brake was a nightmare staff not bothered , utensils all dirty smell dirty knickers and a used condom under bed. Were do I start the list is to long, needless to say we will not be going back.

Helpful?
2 Thank John W
Park R, General Manager at Ashcroft Coast Holiday Park - Park Resorts, responded to this review

Sorry to hear you did not enjoy your stay here at Ashcroft coast, I wish you raised these issues on park so we could have our staff rectify these issues for you, if you wish to discuss this further please call direct on 01795880324 I do hope that this has not put you off Park Resorts. 0843 309 2547 Ashcroft... More 

Gravesend, United Kingdom
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 stars Reviewed November 2, 2015

We came down to spend the night with family for a Halloween Party and have to say, we had a great night, but that was due to the company we were keeping! The site appears to be mainly owner occupied and resembles a large council estate full of riff raff. Hence the fact that it was grossly understaffed for the... More 

Helpful?
5 Thank Sue E
Park R, General Manager at Ashcroft Coast Holiday Park - Park Resorts, responded to this review

I do apologise for everything that happened during your stay, our security team did the best they could to resolve the issue. The issue was dealt with the following day and you can rest assured that it will not be happening again. I have passed on your comments to all of the staff and hopefully with them we can do... More 

Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed November 1, 2015

booked gold caravan for our short stay (3 days/2 nights). the caravan itself SP03 was very nice, spacious and clean. close to the entertainment centre. the caravan next to us (next to the bushes) was very noisy, people were shouting, screaming and swearing a lot in there...not sure if it was staff caravan or just some people staying there the... More 

Helpful?
1 Thank Schnecky_sk
Park R, General Manager at Ashcroft Coast Holiday Park - Park Resorts, responded to this review

Glad to hear you enjoyed the caravan and the offer of go karting to compensate the issue with the swimming pool. Sorry that you experienced loud neighbours, hopefully this did not put you off if you do decide to return please call us direct on 01795880324 for the best quote, I hope to see you again. 0843 309 2547 Ashcroft... More 

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