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Ashcroft Coast Holiday Park - Park Resorts

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Plough Road, Minster on Sea ME12 4JH, England
Ashcroft Coast Holiday Park - Park Resorts
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270 reviews from our community

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Traveler rating
    101
    66
    49
    18
    36
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Essex
Level Contributor
15 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed 1 week ago

Visited 26th June 2015 for a 2 night break. After reading reviews on here I was concerned. Have to say the park was very tidy, cut grass and no litter. A few cigarette butts here and there but that's down to the visitors. Our caravan was clean and ready when we arrived (CP 40). Bedding was very nice and beds... More 

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Lowestoft, United Kingdom
1 review
3 of 5 stars Reviewed 2 weeks ago

pleasant site, caravan great, didn t like LOUD club music in pool so couldn t hear my 4 year old! Lifeguards messing about. Not much on isle of Sheppey but great base for exploring. Few caravan owners spoiled look of the place.

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1 review
common_n_hotel_reviews_1bd8 8 helpful votes
1 of 5 stars Reviewed 3 weeks ago

Upon our arrival the caravan was dirty. The bin was over flowing and stunk. The fridge still had items of food it in. I telephone reception to tell them and they said they would send maintenance who did not come. Security eventually did come to clean the bin and bring us an extra duvet which was missing (they were extremely... More 

Was this review helpful? Yes 8

Travelers are raving about these Minster on Sea hotels

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 3 weeks ago

Got here at around 3 O Clock, greeted by reception and they made it clear out Caravan was not going to be ready for a good few hours so went over to the boat house with the lads to get a couple of drinks, seemed nice enough, got in the caravan eventually, their was no bedding and smelt like mould,... More 

Was this review helpful? Yes 1
Park R, General Manager at Ashcroft Coast Holiday Park - Park Resorts, responded to this review

Thank you for leaving our park a review on Trip Advisior. We do try our best to check our guests in early if their accommodation is ready but can’t always guarantee it as our accommodation team run to a very tight schedule on check-in days. We will pass your positive comments on to Josh, Sean and Ritchie – I know... More 

East Sussex, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

I have just come back from a fantastic weekend here. The caravan was large and very clean infact I wouldn't be surprised if it was brand new. The staff were very friendly and helpful. After reading the reviews from last year I was really concerned as I am a really fussy person but I was pleasantly surprised and cannot fault... More 

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Park R, General Manager at Ashcroft Coast Holiday Park - Park Resorts, responded to this review

Thank you for taking the time to leave such a kind review. I was pleased to read that our park was better than you expected and hope to see you again soon! When you are ready to book again please contact Ellie on 01795 880324. Ashcroft Coast Holiday Park 01795 880 324 More 

Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed 4 weeks ago via mobile

The site is well presented with lawns well cut etc and the whole area is clean. Clubhouse does a decent breakfast and the caravan was good for the price. The people there are odd, it's as if they have had a knock on the head, bit weird but if you don't mind that then it seems great. No access to... More 

Was this review helpful? Yes 1
Park R, General Manager at Ashcroft Coast Holiday Park - Park Resorts, responded to this review

Thank you for taking the time to leave our park a review on Trip Advisor. I was pleased to read that overall your party seemed to enjoy their stay with us. Due to the natural erosion over the years there is no safe route down to the beach from the park. We have tried as much as possible on our... More 

2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We had a fan fantastic time. Staff were polite and courteous. Bar staff were excellent. Food was great. Site clean and tidy. Entertainment staff were fun and easy to get on with. Highly recommended. We booked next year's holiday before we left.

Was this review helpful? Yes 1
Park R, General Manager at Ashcroft Coast Holiday Park - Park Resorts, responded to this review

Thank you for leaving such an amazing review. I have passed on all your kind words to the team. It's always great to hear such positive feedback and to know that you loved the park as much as we do. We look forward to seeing you again next year! Ashcroft Coast Holiday Park 01795 880 324 More 

Basingstoke, United Kingdom
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We stayed with family members in 3 caravans. The other two both had sea views (through the security fence) and we also could glimpse the sea which was nice. Caravans in the middle of the park wouldn't be able to see the sea but they are possibly cheaper. Our caravan was very clean and had an amazing amount of storage... More 

Was this review helpful? Yes 1
Park R, General Manager at Ashcroft Coast Holiday Park - Park Resorts, responded to this review

Thank you for taking the time to leave our park such a kind review. Our park is one of the smaller parks in the Park Resorts family but we were pleased that it suited your parties and hope to welcome you all back to Ashcroft again soon. Ashcroft Coast Holiday Park 01795 880 324 More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed 4 weeks ago

Arrived on site and after a nice welcome we were handed set of keys and a map of where the caravan was located but having found the caravan we found that the key didn't fit and there were occupants in the caravan, after a trip back to the reception someone went to check what we were saying was the truth,... More 

Was this review helpful? Yes 2
Park R, General Manager at Ashcroft Coast Holiday Park - Park Resorts, responded to this review

Thank you for your review of our park. I am sorry that your stay was not quite what you expected. We strive to deliver the best customer experience but I can see that in this instance it was not the case. I have spoken to our holiday sales team with regards to the directions to your accommodation and they have... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed May 31, 2015

Arrived on site was greeted by 2 ladies at reception who seemed friendly enough, Caravan had a leak so reported and got sorted soon enough which was good, the Cabarets were terrible however it seemed like Gary and Callum really did try, the children are very mouthy and quick enough to bully other children especially a large group, staff just... More 

Was this review helpful? Yes 1
Park R, General Manager at Ashcroft Coast Holiday Park - Park Resorts, responded to this review

Thank you for taking the time to leave us a review. I was sorry to note that some aspects of your holiday were not as you may have expected. When you are ready to book again please contact our holiday sales team on 01795 880324. Ashcroft Coast Holiday Park 01795 880 324 More 

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