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Ashcroft Coast Holiday Park - Park Resorts

Plough Road, Minster on Sea ME12 4JH, England
Ashcroft Coast Holiday Park - Park Resorts
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275 reviews from our community

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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    (102)
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    (2)
All months
Level Contributor
16 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed yesterday NEW

We visited here last year and had an absolutely amazing time, only reason we came back was because of the entertainment team (mainly Ritchy) and were mega disappointed when we found out he was no longer here! Still we tried to not let this ruin our holiday before it had started! The entertainment team (Kelly and Gary) were good but... More 

Was this review helpful? Yes 2
Leicestershire, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

The receptionist when we checked in was lovely and really helpful. The caravan was on millionaires row which immediately made us feel special! The caravan was lovely. the only negative was as it was double doors at the front there were no hand rails which when you travelling with older family makes climbing the steps difficult. The only thing that... More 

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Hertford, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The Park was lovely and our caravan the best i have ever stayed in it was a new caravan very roomy and clean The camp site is kept clean my grand kids had a great time on the Saturday we booked to stay for Fri to Monday due to traffic did not arrive till 9pm Friday we were welcomed in... More 

Was this review helpful? Yes 1
Swanage, United Kingdom
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Ashcroft Park comes under a lot of criticism, some of which is justified, and some is unfair. What I would like to say is that it's not the Park's fault for mess and noise but down to the large segment of owners who have no respect for others. They feel that it is acceptable to have music played at full... More 

Was this review helpful? Yes 2
Ramsgate, United Kingdom
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed 3 weeks ago

dirty caravan on arrival and had to wait for it to be re-cleaned, but still not done properly, severe maintenance issues throughout caravan, in fact the whole thing needed to be completely re-modelled, complained to hoseasons on returning home, to be offered a pathetic £20 discount on our next stay at Ashcroft. forget it, will never go there again

Was this review helpful? Yes 3
Essex
Level Contributor
15 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed June 28, 2015

Visited 26th June 2015 for a 2 night break. After reading reviews on here I was concerned. Have to say the park was very tidy, cut grass and no litter. A few cigarette butts here and there but that's down to the visitors. Our caravan was clean and ready when we arrived (CP 40). Bedding was very nice and beds... More 

Was this review helpful? Yes 1
Lowestoft, United Kingdom
Level Contributor
3 reviews
3 of 5 stars Reviewed June 23, 2015

pleasant site, caravan great, didn t like LOUD club music in pool so couldn t hear my 4 year old! Lifeguards messing about. Not much on isle of Sheppey but great base for exploring. Few caravan owners spoiled look of the place.

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Park R, General Manager at Ashcroft Coast Holiday Park - Park Resorts, responded to this review

Thank you for taking the time to leave our park a review on Trip advisor. Your comment with regards to the swimming pool have been passed on to Callum our sports and leisure manager. It is so important for us that all of our guest have an enjoyable stay whilst with us, we hope that you will visit again. Ashcroft... More 

1 review
common_n_hotel_reviews_1bd8 11 helpful votes
1 of 5 stars Reviewed June 16, 2015

Upon our arrival the caravan was dirty. The bin was over flowing and stunk. The fridge still had items of food it in. I telephone reception to tell them and they said they would send maintenance who did not come. Security eventually did come to clean the bin and bring us an extra duvet which was missing (they were extremely... More 

Was this review helpful? Yes 11
Park R, General Manager at Ashcroft Coast Holiday Park - Park Resorts, responded to this review

Thank you for taking the time to leave us a review. After reading your review and also speaking to you, I was very disappointed to hear there were cleaning issues with your accommodation when you stayed with us. We have recently made some much needed changes to our accommodation team to ensure that the cleaning standard is always where it... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed June 12, 2015

Got here at around 3 O Clock, greeted by reception and they made it clear out Caravan was not going to be ready for a good few hours so went over to the boat house with the lads to get a couple of drinks, seemed nice enough, got in the caravan eventually, their was no bedding and smelt like mould,... More 

Was this review helpful? Yes 1
Park R, General Manager at Ashcroft Coast Holiday Park - Park Resorts, responded to this review

Thank you for leaving our park a review on Trip Advisior. We do try our best to check our guests in early if their accommodation is ready but can’t always guarantee it as our accommodation team run to a very tight schedule on check-in days. We will pass your positive comments on to Josh, Sean and Ritchie – I know... More 

East Sussex, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 9, 2015

I have just come back from a fantastic weekend here. The caravan was large and very clean infact I wouldn't be surprised if it was brand new. The staff were very friendly and helpful. After reading the reviews from last year I was really concerned as I am a really fussy person but I was pleasantly surprised and cannot fault... More 

Was this review helpful? Yes
Park R, General Manager at Ashcroft Coast Holiday Park - Park Resorts, responded to this review

Thank you for taking the time to leave such a kind review. I was pleased to read that our park was better than you expected and hope to see you again soon! When you are ready to book again please contact Ellie on 01795 880324. Ashcroft Coast Holiday Park 01795 880 324 More 

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