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All 1 Minster on Sea accommodations

Ashcroft Coast Holiday Park - Park Resorts

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Plough Road, Minster on Sea ME12 4JH, England
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Ashcroft Coast Holiday Park - Park Resorts
Certificate of Excellence 2014
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222 reviews from our community

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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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London, United Kingdom
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 3 weeks ago

First time @ Ashcroft Coast, but not first time with Park Resorts. 31st Oct to 2nd Nov We were quite late arriving, by quite late make that very late, after dark. So without satnav and with no-one able to interpret my print out from Google maps... arrived stressed (large MPV packed full of kids & a little old lady my... More

Was this review helpful? Yes 2
Park R, General Manager at Ashcroft Coast Holiday Park - Park Resorts, responded to this review

Thank you for taking the time to write your review. I was pleased to read that overall you had a nice holiday. It’s always helpful when people actually give constructive and detailed feedback about their stay so we can do something about it and for that I thank you. I do hope you do come back and visit the park... More

Romford, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Just returned from a great week at Ashcroft Coast. Went with my wife and two daughters (4 and 8); stayed in Gold+ caravan, October 2014 half-term (26th Oct to 1st Nov.). Check-in was quick and reception very friendly and helpful through out our stay. Caravan was relatively clean, a few dusty areas that a quick wipe sorted. Had great central... More

Was this review helpful? Yes
Park R, General Manager at Ashcroft Coast Holiday Park - Park Resorts, responded to this review

Thank you so much for taking the time to write such a lovely review. It makes everyone’s day here when we get nice reviews. I was pleased to read that you saw the park how it truly is and not as some other reviews may suggest it is. Language in the bar I am massively clamping down on and you... More

Chesham, United Kingdom
Senior Reviewer
7 reviews 7 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 3 weeks ago

Arrived on camp and greeted by a friendly receptionist. Told our accommodation was not ready and was told we will be called. However we had no phone signal or internet connection. Picked up keys a bit later on and requested an iron and ironing board which was paid for. Was given the iron straight away and was told someone would... More

Was this review helpful? Yes
Park R, Front Office Manager at Ashcroft Coast Holiday Park - Park Resorts, responded to this review

I was sorry to read that your experience was not the same as many guests who have enjoyed their holiday with us, and upon their return home have left us positive feedback. Therefore, I would like the opportunity to look in to the issues you experienced further but note that you have not stated when you stayed with us. If... More

1 review
2 of 5 stars Reviewed 3 weeks ago via mobile

Where to start- firstly the staff are lovely, friendly, helpful and do a great job- that's where the positives end for us. We went luxury plus- mmmm.. Not sure whose idea of luxury but not ours.. We stay in caravans regularly but this didn't come up to standard I'm afraid-steps in we're a trip hazard waiting to happen,no rail and... More

Was this review helpful? Yes
Park R, General Manager at Ashcroft Coast Holiday Park - Park Resorts, responded to this review

Thank you for your review. I am sorry that not everything was to our normal high standard during your stay. I have checked our logs and can find no report of your issues (apart from the jobs for which I profusely apologise). Had you brought this to our attention we would have done everything in our power to make everything... More

Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Having read previous reviews I was worried. However, our bronze caravan was amazing - everything we needed. All clean and tidy - beds and sofas were so comfy! And we were only a couple of minutes from the entertainment centre. It's definitely not a big resort, but it was enough for us. Ritchie was amazing with his super soaker gun,... More

Was this review helpful? Yes
Park R, General Manager at Ashcroft Coast Holiday Park - Park Resorts, responded to this review

Thank you very much for your nice comments. It’s nice to hear that you and your family had a fab holiday. Lauren was really delighted to get such a lovely mention too. I do hope you will be coming back again in the future. Ashcroft Coast Holiday Park 01795 880 324 More

Redditch, England, United Kingdom
1 review
5 of 5 stars Reviewed 4 weeks ago

Everything was perfect... The best were evening activities!!! My kids love it everyday...and us parents too!!! Richie who was the person responsible for these activities was more then wonderful!!! The meals were also good!!! Nothing wrong to say accept we had to drive to get to the beach as there is no access to the sea! Absolutely enjoyable weekend!!! One... More

Was this review helpful? Yes
Park R, General Manager at Ashcroft Coast Holiday Park - Park Resorts, responded to this review

Thank you very much for your amazing feedback. More than anything I’m pleased to hear that you and your family had a great holiday. Everyone here is committed to making sure everyone creates amazing memories with us and I’m so pleased to hear you all had a great time. Look forward to seeing you again next year. Ashcroft Coast Holiday... More

2 reviews
5 of 5 stars Reviewed 4 weeks ago

We have now stayed at this park a number of times, as always we had a nice warm welcome from Ellie who is helpful, friendly and the perfect person to have as the first person you see at Ashcroft. Our stay was perfect we had a lovely clean warm caravan with a beautiful view. The entertainment as always was great... More

Was this review helpful? Yes
Park R, General Manager at Ashcroft Coast Holiday Park - Park Resorts, responded to this review

Thanks for your lovely review. Ellie and the entertainments team were really happy to get such a lovely mention (as was I to hear that you had a lovely holiday). I hope we can welcome you back to the park again next year. Ashcroft Coast Holiday Park 01795 880 324 More

1 review
2 of 5 stars Reviewed October 14, 2014

Positives: friendly staff and clean caravan/park Negatives: not very organised there, they have times of when everything was on in the park but when arriving to see sparky with my excited son, to be told that the leaflet of what is on wasn't the right one and they haven't updated them! So we had to look at the board in... More

Was this review helpful? Yes
Park R, General Manager at Ashcroft Coast Holiday Park - Park Resorts, responded to this review

Thank you for very much for taking the time to post your review. I was sad to read that you did not have a great holiday with us and you did not experience the same as many guests who have enjoyed their holiday with us and upon their return home have left us positive feedback. That said I was pleased... More

London, United Kingdom
1 review
5 of 5 stars Reviewed October 12, 2014

This resort was such a lovely welcome break away from the every day life of home. We had a very warm welcome from the reception staff. The caravan ( Gold ratting) was very nice and clean and everything worked and the four of us felt at home straight away. The staff were all amazing I can't say that enough. I... More

Was this review helpful? Yes
Park R, General Manager at Ashcroft Coast Holiday Park - Park Resorts, responded to this review

Thank you for your lovely 5 star review. I have passed your comments on to the whole team who were delighted to receive such lovely feedback. We do work very hard to create amazing memories for everyone who walks through our doors. I am really pleased to hear that you had a great holiday with us overall and we are... More

Rugby, United Kingdom
Contributor
14 reviews 14 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed October 9, 2014 via mobile

We arrived at the park to be greated by a stripped down Ford Transit van, however things got worse. It turned out this park is used as an immigration holding centre, we were the only true holiday makers on the site. The site was full of rude and extremely noisy people up to all hours. On the site description it... More

Was this review helpful? Yes 2
Park R, General Manager at Ashcroft Coast Holiday Park - Park Resorts, responded to this review

Thank you for your review. I am sorry that not everything was to our normal high standard during your stay. The van that you make reference to has been reported to the council and we are trying our hardest to get the police to remove it as no one is claiming it. We advertise the beach as being nearby and... More

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Additional Information about Ashcroft Coast Holiday Park - Park Resorts

Address: Plough Road, Minster on Sea ME12 4JH, England
Phone Number:
Location: United Kingdom > England > Kent > Isle of Sheppey > Minster on Sea
Number of rooms: 180
Also Known As:
Ashcroft Coast Holiday Park - Park Hotel Isle Of Sheppey

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