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H10 Andalucia Plaza

4.0 of 5 29660 Nueva Andalucia, Marbella, Spain
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H10 Andalucia Plaza
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H10 Andalucia Plaza
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1,248 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Hornchurch, United Kingdom
Senior Contributor
24 reviews 24 reviews
11 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed here September 2014, all the reception and communal areas are very clean and well presented. The pool area is lovely, plenty of sunbeds and the cocktails are delicious! We had a room to sleep 3 people this consisted of a 2 singles beds together and another opposite which can give you an idea of how large our room... More 

Was this review helpful? Yes
Direccion_hap, Director de Relaciones con Clientes at H10 Andalucia Plaza, responded to this review

Dear guest, After reading your review with full attention, we would like to thank you for sharing your experience with potential clients and also say that we are sorry you had such negative experience at your arrival. We are sure our friendly and helpful staff tried to help you as much as possible. We are delighted to see that this... More 

Chesterfield, United Kingdom
Contributor
15 reviews 15 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed here in June with a friend for four nights. Gorgeous hotel and our rooms were lovely and modern, with good aircon, a nice size balcony and bathroom. A wide selection of food, it was a nice buffet each evening, however you weren't allowed to dine without a card - which we had to trek back up to our room... More 

Was this review helpful? Yes
Direccion_hap, Director de Relaciones con Clientes at H10 Andalucia Plaza, responded to this review

Dear guest, Thanks for sharing your opinion with us and potential clients after your stay. We are delighted to read that you all found everything you need in our hotel, it is a great pleasure to know that the level of hospitality and customer service was up to your expectations. We are glad to know that you have discovered and... More 

Scotland
Reviewer
5 reviews 5 reviews
4 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Stayed for 5 night in a privilege room (half board) in September 2014. Contrary to some previous reviews I found the staff to all be quite friendly, and even though there was a bit of a mix up with our booking they acted quickly to sort it out. Hotel looks great in the public areas, and the privilege lounge is... More 

Was this review helpful? Yes 1
Direccion_hap, Director de Relaciones con Clientes at H10 Andalucia Plaza, responded to this review

Dear guest, First of all, we would like to thank you for choosing our hotel to spend your holidays and for sharing your opinion after your stay. We are glad to read that you enjoyed your time with us and also we would like to apologize if the gym facilities did not meet your expectations. We were aware of its... More 

Birmingham, United Kingdom
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Stayed here in June/July for 10 days. Good location although the underpass can be a bit scary but otherwise the location was perfect - only about €6 by taxi into the port (girls may want to take note as it's too far to walk in heels!). The decor was beautiful and rooms cleaned exceptionally every day. Food was really nice... More 

Was this review helpful? Yes 2
Direccion_hap, Director de Relaciones con Clientes at H10 Andalucia Plaza, responded to this review

Dear Katiee, First of all, we would like to thank you for choosing our hotel to spend your holidays with your friends and also for sharing your feedback with us. We are delighted to know that you enjoyed our facilities, food and cleanness. Certainly, our location is perfect for those who want to party at Puerto Banus where you can... More 

Greater Manchester, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Stayed here with my boyfriend in August 2013 and it was great. The room was very clean and tidied every day. The breakfast was really tasty too, however it gets a bit boring eating the same things every day. Only bad thing I'd say is the wifi which was virtually non existent in the room, but it worked well in... More 

Was this review helpful? Yes 3
Direccion_hap, Director de Relaciones con Clientes at H10 Andalucia Plaza, responded to this review

Dear guest, Thanks for choosing our hotel to celebrate your boyfriends´ birthday; we are glad to read that you enjoyed your stay. It was a pleasure for us making it special !. Our staff is always at our customers´ disposal in order to make their holidays as relaxing as possible so we have a Customer Service department to take care... More 

Marbella
Top Contributor
62 reviews 62 reviews
13 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed December 19, 2014

This summer my ex wife came to visit me in Aloha Marbella and I booked her into the H10 and visited several times. I had not realized that the hotel had changed to an all-adult property and therefore no children are allowed. The hotel is located within easy walking distance to Puerto Banus. The hotel is very good with an... More 

Was this review helpful? Yes 2
Direccion_hap, Director de Relaciones con Clientes at H10 Andalucia Plaza, responded to this review

Dear William, First of all we would like to thank you for booking our hotel for this special visit you had, we are pleased to know that we have satisfied all her needs and met your expectations. Our hotel is short distance to Aloha Golf and Puerto Banus so we are sure it was very convenient for both of you.... More 

King's Lynn, United Kingdom
Contributor
11 reviews 11 reviews
9 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed December 12, 2014

We decided to stay after hearing good things about the hotel, and were impressed when we arrived, nice rooms, good facilities in the hotel with a large casino on one of the wings of the hotel. Breakfast was very good apart from the bacon (normal for Europe) Staff was very friendly and helpful. Easy walking distance to the main port... More 

Was this review helpful? Yes 3
Direccion_hap, Director de Relaciones con Clientes at H10 Andalucia Plaza, responded to this review

Dear Andrew, First of all we would like to wish you Merry Christmas and also thank you for sharing your positive feedback. We are pleased to read that you would come back to our hotel on your next visit to Puerto Banus; your confidence is the best reward!. Thanks for your kind words regarding our customer service; our staff is... More 

Prague, Czech Republic
Senior Contributor
24 reviews 24 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed December 8, 2014

its a large nicely located hotel in Puerto Banus, on the north side of the main road. the breakfasts are great with lost to choose from, very english :-). the rooms are nice but there is no bathroom door, the architect didnt get it really... and only glass door to the toilet. The bar is open almost all the time... More 

Was this review helpful? Yes 1
Direccion_hap, Director de Relaciones con Clientes at H10 Andalucia Plaza, responded to this review

Dear Tomas, First of all, we would like to thank you for sharing your experience with us and potential clients. We are delighted to read that you enjoyed your plentiful daily breakfast which is minutely prepared by our staff every morning. The selection of meats, fresh fruits, breads, pastries and juices is carefully selected to cover all tastes and habits.... More 

Coventry, United Kingdom
Contributor
13 reviews 13 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed December 2, 2014

Stayed here for a weekend golf trip as part of a 26 person group. Food in the restaurant was pretty good, especially the fresh burgers and meats that were cooked to order. Hotel has a huge lobby area that has been done out to a very high standard. Staff were friendly too.

Was this review helpful? Yes 2
Direccion_hap, Director de Relaciones con Clientes at H10 Andalucia Plaza, responded to this review

Dear guest, Thank you for selecting our hotel for your golf holidays, we hope all your colleagues had the same good experience as you did!. Thanks for your kinds words regarding our staff, our entire team works very hard to provide an excellent customer service to our guests so the best reward to our efforts is your satisfaction. We love... More 

Dumfries, United Kingdom
Contributor
13 reviews 13 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed November 30, 2014

Have stayed at this hotel on a number of occasions always made to feel welcome, we were given a free room upgrade on this occasion to a suite to say we were impressed would be an understatement with double balcony and open plan living room , we thoroughly enjoyed our stay and look forward to returning

Was this review helpful? Yes 2
Direccion_hap, Director de Relaciones con Clientes at H10 Andalucia Plaza, responded to this review

Dear guest, Thanks for taking your time to write your feedback after your stay in our hotel. It´s a great pleasure for us to read that you have visited us a few times and you have always felt welcome so always return... it means we are doing the best for our clients!. We are pleased to know that you have... More 

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Additional Information about H10 Andalucia Plaza

Address: 29660 Nueva Andalucia, Marbella, Spain
Location: Spain > Andalucia > Province of Malaga > Costa del Sol > Marbella > Nueva Andalucia
Price Range (Based on Average Rates): $
Hotel Class:4 star — H10 Andalucia Plaza 4*
Number of rooms: 400
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Also Known As:
h10 Andalucia Plaza Marbella
h10 Andalucia Plaza Hotel Marbella
Andalucia Plaza Hotel

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