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H10 Andalucia Plaza

Urb. Nueva Andalucia | Puerto Banus, 29660 Nueva Andalucia, Marbella, Spain
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H10 Andalucia Plaza
Best prices for: 1 room 1 guest
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Ranked #1 of 1 Hotels in Nueva Andalucia
A recent review
4 of 5 stars reviewed 2 days ago
chrisrhy Glasgow
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1,317 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Glasgow
Top Contributor
58 reviews 58 reviews
47 hotel reviews
55 helpful votes 55 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

From my point of view lovely hotel, buffet food really good and hot. We were on the privilege rate and ordered a la carte a few nights but one occasion waited 30 mins for main course and was only another couple in restaurant. Staff seemed to be working between buffet and privelige area. Room was lovely and roomy. AC in... More 

Was this review helpful? Yes 1
sunderland england
Contributor
11 reviews 11 reviews
9 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Having just returned along with six golfing colleagues from what was our third visit to this hotel and again we were not disappointed with our visit.From the greeting in reception to the food in the restaurant and the great room service this hotel ticks all the boxes that we required.I would have rated the hotel as 5 star but in... More 

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Senior Contributor
22 reviews 22 reviews
17 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

A fantastic hotel. Great food selection delivered with care, the staff were friendly and could not do enough for me. A great room with amazing views all set in a lovely environment, certainly one to return to for a break.

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Direccion_hap, Director de Relaciones con Clientes at H10 Andalucia Plaza, responded to this review

Dear guest, Thanks for your kind words after your recent stay. Our team is delighted to know that you enjoyed being our guest!. Reviews like your encourage us to keep working passionately. We really hope to welcome you again to the H10 Andalucia Plaza in the near future. Our best regards. Maribel Martín - Guestt Relations Manager More 

Leeds
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 5 days ago NEW via mobile

My husband and I stayed here over the Easter weekend. The hotel is well situated close enough to the town to walk in. All the staff are friendly and helpful. The hotel itself is very clean and tastefully decorated. There's a good choice of food from the buffet style dining room and poolside snacks and light bites available during the... More 

Was this review helpful? Yes 1
Direccion_hap, Director de Relaciones con Clientes at H10 Andalucia Plaza, responded to this review

Dear guest, Thanks for choosing our hotel to spend your days near Marbella. We thank you for your kind words that have described in detail every aspect of our services....from rooms to food and of course, our team who is always willing to help our clients to enjoy 100% of their stay here. Thanks for the score given and we... More 

Downham Market, United Kingdom
Top Contributor
52 reviews 52 reviews
23 hotel reviews
39 helpful votes 39 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Pros - The hotel is well situated for the beach and the town of Puerto Banus. The rooms are spacious and kept clean. The hotel supply shower gel, shampoo and body milk and these are refreshed daily. The bathroom is spacious and the shower is more power-washer than shower which is superb. The staff could not be more helpful, polite... More 

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Contributor
17 reviews 17 reviews
8 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 1 week ago

Arrived at H10 and initially impressed by it's large reception and impressive decor. The location is excellent for Puerto Banus which is a short walk. The location was just about the only thing that had it going for the hotel. I expected better service & perhaps the 5 star bar set to the maintained. Perhaps I had expected a hotel... More 

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Leeds, United Kingdom
Reviewer
5 reviews 5 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

Myself and a friend (both in our early twenties) booked to stay here for a girls holiday. On arrival we were instantly upgraded to a deluxe room from a standard double we had booked which was a fantastic start to the holiday! The room was lovely and modern and also a brilliant size. It also came with all the extras... More 

Was this review helpful? Yes 3
Direccion_hap, Director de Relaciones con Clientes at H10 Andalucia Plaza, responded to this review

Dear guest, Many thanks for writing this positive review after your recent stay. We are pleased to know that you fully enjoyed your holidays with us and you liked the welcoming atmosphere in the hotel and Spa facilities. Sorry for what seems to be a misunderstanding and thank you for your feedback after using the new spa, our customers´ opinions... More 

Essex, United Kingdom
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The Hotel and Staff could not have been nicer, the Room, Restaurant pool area were great. Puerto Banus had a market which had everything, and old Marbella was great and gave a wonderful sense of the real Spain, the houses were so pretty with colourful flowers streaming from balconies, tiny streets leading to squares where you could enjoy coffee. A... More 

Was this review helpful? Yes 2
Direccion_hap, Director de Relaciones con Clientes at H10 Andalucia Plaza, responded to this review

Dear Ian & Loretta, After reading your feedback with full attention, we would like to thank you for your kind comments and recognition to our team. It is an honour for us to know that you felt very welcome in our hotel and you enjoyed your stay. Our team is 100% customer focus and always does the best for our... More 

Holywood
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The hotel is clean and pleasant. Food is good and staff were friendly and helpful. It is about a ten minute walk (under a freeway) from the seafront at Puerto Banus, and about 10-15 minutes in a taxi from Marbella centre. The hotel advertises free wifi throughout, but they should not claim internet access at all. The performance is too... More 

Was this review helpful? Yes 1
London
Top Contributor
64 reviews 64 reviews
9 hotel reviews
43 helpful votes 43 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We stayed here for a long weekend & we chose it because of the convenient location to Puerto Banus and to family. The plus points are that it really is very close all all amenities (restaurants nearby, port, beach etc) the beds are comfy too, adults only so no screaming children around - bonus. Minus points - Full of loud... More 

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Direccion_hap, Director de Relaciones con Clientes at H10 Andalucia Plaza, responded to this review

Dear guest, First of all we would like to thank you for selecting our hotel to spend your long weekend with family and frieends. Also of course, for sharing your opinion with us which help us to improve our services and facilities. We are delighted to read that you found our location to be very convenient. Certainly, the H10 Andalucia... More 

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