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H10 Andalucia Plaza

Certificate of Excellence
Urb. Nueva Andalucia | Puerto Banus, 29660 Nueva Andalucia, Marbella, Spain
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H10 Andalucia Plaza
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Ranked #1 of 1 Hotels in Nueva Andalucia
Certificate of Excellence
A recent review
4 of 5 stars reviewed yesterday
Leslie D
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1,430 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Level Contributor
5 reviews
4 of 5 stars Reviewed yesterday NEW

First there were no seats on the transfer bus for us. When this was sorted and we got on our way, the coach broke down. Another delay. When we got to the hotel we booked in and given no information from Thomson ,no rep, nothing. As a consequence we missed the welcome meeting the next day. We were finally contacted... More 

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London, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

I stayed at H10 for 5 nights in July. I didn't know what to expect as I had seen so many different reviews on this hotel. The hotel was lovely! The reception is well decorated and very elegant, the rooms are very clean an modern, the pool area is kept immaculate. The location of this hotel is perfect, right near... More 

Was this review helpful? Yes 1
1 of 5 stars Reviewed 6 days ago NEW

Me and 5 girls stayed at the Andalucia plaza 2 weeks ago. We arrived at the hotel and had to pay to add an extra person onto one of the rooms. This had all been agreed before our arrival via email and a room rate per night confirmed. During check in the reception manager served us (who later refused to... More 

Was this review helpful? Yes 4
Lancashire, United Kingdom
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 1 week ago NEW via mobile

Classy place, lovely ladies group stay! Breakfast Devine, sangria brilliant! Atmosphere nice. Be careful if wandering to and from friends hotel rooms not to get lost.. probably easier the next time staying.

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Derbyshire
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago

Nice hotel near to beaches good entertainment it was my 25 wedding ennversary and book a tabel in the privilege area this was booked with manger but they for got which was Hart breaking and was no interest by the food hall manager shame

Was this review helpful? Yes 2
Billericay, United Kingdom
1 review
5 of 5 stars Reviewed 1 week ago

just arrived home after weeks stay. staff brilliant, hotel lovely, food good. would recommend and will return shortly. Walking distance of the port and lovely shops and bars near by. Had a room with a pool view and the air-conditioning was spot on as the temperatures were pretty high.

Was this review helpful? Yes
Direccion_hap, Director de Relaciones con Clientes at H10 Andalucia Plaza, responded to this review

Dear Susan, Thank you so much for your lovely review and especially for your kind words about our staff, certainly they are all customer focused and try their best to offer the best possible service. It´s great to get this fantastic opinion from a guest who stayed for a few weeks because it means we did a fantastic job thoughout... More 

Irvine, United Kingdom
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Just back from a week at this hotel with girlfriend. Food great, staff great. Wanted to change my room cause of the view and within minutes it was done. pool area, rooms and reception area spotless. The only negative thing would be the WiFi. It wasn't great, but I was reliably informed that it was being investigated and will be... More 

Was this review helpful? Yes 1
Direccion_hap, Director de Relaciones con Clientes at H10 Andalucia Plaza, responded to this review

Dear Alan, Thanks for choosing our hotel to spend your holidays with your girlfriend. It´s a great pleasure to know that you liked your room with pool view and enjoyed our food. Certainly it´s very convenient being upgraded to Half Board as the dinner at the restaurant is brilliant and good priced compared to restaurants in this area. We are... More 

Doncaster, United Kingdom
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed at this wonderful hotel 1st - 12th July as a family of 4 on half board basis, this was our first time at this hotel but we will without doubt be returning again, the rooms were very spacious and clean, the food at every mealtime was lovely with plenty of choice, all the staff were always friendly and... More 

Was this review helpful? Yes 1
Direccion_hap, Director de Relaciones con Clientes at H10 Andalucia Plaza, responded to this review

Dear Joanne, Thank you very much for choosing the H10 Andalucía Plaza for your family holidays and for sharing your positive experience with us and potential clients. We are delighted to read that you've had a very good time in the hotel and that you've enjoyed the hotel services, staff and cleanliness. It was a pleasure for us to surprise... More 

Oxford, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 1 week ago

Enjoyed a weeks holiday with friends whilst my husband played golf at the many courses the area has to offer. This is my second visit and in my opinion the hotel Is better than my first stay. Food is excellent,well kept pool and bar areas & better entertainment .would reccomended.

Was this review helpful? Yes 1
Direccion_hap, Director de Relaciones con Clientes at H10 Andalucia Plaza, responded to this review

Dear Angela, First of all, we would like to thank you for taking your time to share your positive review with us and potential clients. We are delighted to know that we gave you a pleasant and relaxing second stay. We are delighted to read that all improvements done in our facilities and services have exceeded your expectations since your... More 

Huddersfield, United Kingdom
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 1 week ago

This was my 2nd time to marbella and had heard lots of good things about the H10 and they proved to be right, the hotel lobby was so modern just what i had been looking for and this continued all over the hotel! Check in was easy and the staff were really friendly. We then had to find our room... More 

Was this review helpful? Yes 2
Direccion_hap, Director de Relaciones con Clientes at H10 Andalucia Plaza, responded to this review

Dear Customer, First of all, we would like to thank you for your positive review and for the score given. We are glad to know that we have met your expectations and gave you a pleasant and relaxing stay. We work daily in order to provide the best level of services to our clientele so we highly appreciate reviews like... More 

Hotel Review Summarization

What travelers say

  • Puerto Banus(44)
  • Pool area(35)
  • Superior room(14)
  • Half board(13)
  • Junior suite(10)
  • Great location(8)
  • Very nice(7)
  • Main road(6)
  • Hen parties(4)
  • Not enough(4)
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Deluxe Room (36)
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Indoor Pool (9)
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Pool (20)
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