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H10 Andalucia Plaza

29660 Nueva Andalucia, Marbella, Spain
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H10 Andalucia Plaza
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H10 Andalucia Plaza
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1,284 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Shepshed, United Kingdom
Contributor
12 reviews 12 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed yesterday NEW

Party of six,got back today after very pleasant stay at H10 Puerto Banus. Lovely room with pool view and spotlessly cleaned each day and fresh towels daily. Could not fault the food in restaurant.It was very good with excellent meat and fish selection. The staff made the hotel,they were first class from the check in desk to the cleaners.The restaurant... More 

Was this review helpful? Yes
devon
Reviewer
5 reviews 5 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

This is a lovely hotel and very good value for money. Even the basic room (which we booked) was very modern and spotlessly clean. Very modern bathroom too with large shower. Wi fi in the room added bonus as was the free parking around the hotel. Like other reviewers we found evening waiter service in the piano bar for drinks... More 

Was this review helpful? Yes 1
Brit
Reviewer
5 reviews 5 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

Busy hotel less then 5 mins from harbour nightlife @ restaurants. Rooms modern clean not over big but ok. Restaurant food good with wide selection at times could be hotter. Needs more staff as tables at breakfast difficult to find as not cleared quickly. Evening sometimes waiting 10mins or more before waiter take drinks order shortage of staff evident in... More 

Was this review helpful? Yes 1
Ryde, United Kingdom
Contributor
12 reviews 12 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago

Thoroughly enjoyed stay at Andalucia Plaza. Very helpful, friendly and professional staff were a highlight. The restaurant was well run with very good food, well presented, making eating a very good experience. Although there were several single sex large groups and a conference whilst we stayed these were managed in such a way as to have no impact at all... More 

Was this review helpful? Yes 1
Direccion_hap, Director de Relaciones con Clientes at H10 Andalucia Plaza, responded to this review

Dear guests, We are very proud of your kind comments after your stay, it is an honour to know that our staff and services met your expectations. The H10 Andalucia Plaza¨s team is always willing to help our clients to enjoy their holidays and provide the local information needed for them to get to know all this area. We also... More 

brighton
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago via mobile

Visited this hotel for a group spa day and was absolutely delighted at every aspect from the food, treatments, facilities everything was first class. Staff were friendly and very welcoming Highly recommend

Was this review helpful? Yes 1
Direccion_hap, Director de Relaciones con Clientes at H10 Andalucia Plaza, responded to this review

Dear guest, Thanks for your positive feedback after your visit. We are delighted to know that you enjoyed every aspect of our service specially our Despacio Spa Center which was recently refurbished in order to make it more welcoming. We are very proud of the results and glad that you liked it. Our beauty specialists are very professional and customer... More 

Colton, United Kingdom
Top Contributor
55 reviews 55 reviews
9 hotel reviews
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed 1 week ago

I have been here twice on golf trips & am taking my wife later this month for a holiday.The hotel is spotless & even the standard rooms are well appointed.The staff are very polite & helpful with directions etc.Although we didn't eat in the hotel in the evening,the breakfast buffet(with the exception of Sandals & Sandy Lane) is as good... More 

Was this review helpful? Yes 1
Direccion_hap, Director de Relaciones con Clientes at H10 Andalucia Plaza, responded to this review

Dear guest, Thanks for choosing our hotel to spend your days in Puerto Banus and thanks for your feedback. It´s a great pleasure to hear that our staff was helpful as they are all trained to make the best for our clients. Our main goal is to make your stay as memorable as possible so we are delighted to know... More 

Cambridge, United Kingdom
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Had a lovely stay, hard to fault. Here for my 50th birthday, and a bottle of Cava and chocolate cake appearing in the room was a nice touch. WiFi a little flaky is the only (minor) critisism that I can find. Fantastic value and food varied and great.

Was this review helpful? Yes 1
Direccion_hap, Director de Relaciones con Clientes at H10 Andalucia Plaza, responded to this review

Dear guests, Thanks for taking your precious time to write your review after your stay which we love to know was pleasant and up to your expectations. Thanks for choosing our hotel to spend your birthday, it was a great pleasure to make it special placing a bottle of cava and a few pieces of cake ! We hope to... More 

Edinburgh
Contributor
18 reviews 18 reviews
10 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 1 week ago

i have just returned from a long weekend away with my wife and two friends. The initial impressions of the hotel were very good, a beautiful reception area and helpful staff. The champagne I had ordered in advance for my wife's birthday was waiting chilled in our room. The rooms themselves were attractively furnished and spotlessly clean. As we were... More 

Was this review helpful? Yes 2
Direccion_hap, Director de Relaciones con Clientes at H10 Andalucia Plaza, responded to this review

Dear guest, Thanks for sharing your opinion with us after your stay, we are delighted to read you had a comfortable and relaxing one with your wife and friends. Thanks for the score given despite the little incident with our "room passport" policy; its only purpose is to avoid erroneous room charges. We are glad to know that you could... More 

United Kingdom
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed 1 week ago

I stayed at H10 from Wednesday the 11th to Friday the 13th of March. The hotel is ideally located, easy to find and has ample (free) on street parking. The staff at the check in desk were very helpful, fast and informitive. The main lobby in the hotel is very pleasant with plenty of meeting space, sofas, piano bar and... More 

Was this review helpful? Yes 2
Direccion_hap, Director de Relaciones con Clientes at H10 Andalucia Plaza, responded to this review

Dear guest, First of all we would like to thank you for chosing our hotel to stay during your business trip, Certainly, our hotel is very well located for those visitors who are visiting this area for business purposes, to relax or with any other plans. We are delighted to hear you had an excellent stay despite the little inconvenience... More 

Strathpeffer, United Kingdom
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

My wife and I have just stayed for 5 nights while looking for property in the area. We had a standard room which was great with no problems apart from the a/c which perhaps wasn't as effective as we would have liked. The things we asked for (e.g. chairs for the balcony) were dealt with quickly and efficiently. The reception... More 

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Was this review helpful? Yes 2
Direccion_hap, Director de Relaciones con Clientes at H10 Andalucia Plaza, responded to this review

Dear guests, Thanks for sharing your positive opinion with us and potential clients. After reading your review we are very proud of having given you a pleasant stay and having met your expectations. Our entire team takes good care of our facilities in order to provide the most comfortable rooms and the best conditions in the common areas for our... More 

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