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The Twelve Knights

Certificate of Excellence
Margam Road, Port Talbot SA13 2DB, Wales
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1 room 1 guest
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97 Reviews from our TripAdvisor Community

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Traveler rating
    44
    33
    10
    8
    2
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18
34
8
12
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
Date | Rating
  • English first
  • French first
  • Any
English first
  • All months
    (97)
  • Mar-May only
    (19)
  • Jun-Aug only
    (41)
  • Sep-Nov only
    (23)
  • Dec-Feb only
    (14)
All months
1 review
5 of 5 stars Reviewed yesterday NEW

Great 3 night stay away at the Twelve Knights providing an ideal base to explore the south west of Wales . Very friendly atmosphere. Management and staff can't do enough for you. Will definitely be going back and would recommend to anyone. Thank you so much for a great stay.

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Margam
1 review
5 of 5 stars Reviewed 1 week ago

A great evening to round off our very special day. Angela,mel and the team couldn't do enough for us throughout the planning and execution of the reception and the effort from them was tremendous. The food was lovely and the price very reasonable and affordable. The room was very cosy and decorated aptly for the event. Highly recommended!!!!

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ManagerCJones, General Manager at The Twelve Knights, responded to this review

Many thanks for your great comments. We are all happy you enjoyed your special day. More 

Home Counties
Level Contributor
60 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
4 of 5 stars Reviewed 2 weeks ago

An impressive hotel ideally located for visits 'up the valleys'. The staff were exceptionally friendly and went tro efforts to get our room ready for us before the stipulated time. The room was large and very comfortable; however, sleep was well nigh impossible because noise from what seemed to be industrial refrigeration units in the kitchens just below. The breakfast... More 

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ManagerCJones, General Manager at The Twelve Knights, responded to this review

Thank you for your review. We take all responses on board and try to improve on what we do. More 

Sheffield, United Kingdom
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Visiting my sister, who I had not seen for four years she suggested this delightful place as being convenient as an excellent venue for a family gathering. My wife and I were pleasantly surprised with the welcome we received and the service that followed. Full marks to all the staff (too many to mention individually) and we would hope to... More 

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ManagerCJones, General Manager at The Twelve Knights, responded to this review

Many thanks for your feedback. Glad you enjoyed. More 

Birmingham, United Kingdom
1 review
4 of 5 stars Reviewed 4 weeks ago

lovely clean room,large bathroom, friendly staff and live entertainment on the Saturday night food was nice and a fair selection if your passing through worth a visit my only fault was there was no hair dryer.

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ManagerCJones, General Manager at The Twelve Knights, responded to this review

Many thanks for your feedback. If only you had asked we could have provided you with a hair dryer. More 

Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 4 weeks ago

Normally fine, foods great, lovely atmosphere, but the WI-FI wasn't working, and when approached, the staff were "too busy" Sort the wi-fi and its back to 5 stars! I will say though that the breakfast (full welsh) is awesome the staff are great

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ManagerCJones, General Manager at The Twelve Knights, responded to this review

Hi, Sorry to hear about your wifi issues. Hopefully this will be solved by the end of August, but it doesn't take 2 minutes to reset for you. This should have been done. I will discuss with my team why it wasn't. More 

Level Contributor
15 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 5 weeks ago

My partner & I stayed here for 1 night. Came across it on late rooms website. Entered a very lively pub, pleasant & friendly bar staff which made us very welcome ordered a few drinks & enjoyed the atmosphere. Barman Aaron was pleasant to talk too nice chap. We stayed In room 10 which was very clean & had everything... More 

Was this review helpful? Yes 1
ManagerCJones, General Manager at The Twelve Knights, responded to this review

Many thanks for your feedback. I will pass your comments on to all the team. More 

Keighley, United Kingdom
Level Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed July 25, 2015

For business trips I have three requirements from a hotel, a good bed, a good shower and (in this day & age) good WI-FI (free-take note travel lodge). The 12 Knights delivered on all three. In addition it offered ample parking, very friendly staff, good bar food and good beer. Next morning it also delivered a truly excellent breakfast. All... More 

Was this review helpful? Yes 1
ManagerCJones, General Manager at The Twelve Knights, responded to this review

Thanks for your great comments. Hope to see you again soon. More 

Milton Keynes, England, United Kingdom
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed July 7, 2015

Stayed here for one night on 02/07/2015 and found it a very nice and friendly place, all the staff couldn't do enough for you. Had a evening meal and breakfast and I must say that the food was lovely. The room was just a simple room very clean and overlooking the front of the property which I was worried about... More 

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ManagerCJones, General Manager at The Twelve Knights, responded to this review

Many thanks for yor great review and feedback. More 

Dumfries and Galloway, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed June 30, 2015

Spotted this place on the way to Cardiff for the day. It looked good from the outside so we decided to call in for dinner on the way back. Pleased we did. Good food, good price, good selection of drinks and good service.

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ManagerCJones, General Manager at The Twelve Knights, responded to this review

Many thanks for your feedback. We value all our feedback and share with all the team. More 

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