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Boma Inn Eldoret

Certificate of Excellence
Elgon View | Off Ramogi Drive, Eldoret, Kenya
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1 room 1 guest
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Boma Inn Eldoret
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Boma Inn Eldoret
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63 Reviews from our TripAdvisor Community

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Traveler rating
    30
    26
    7
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    0
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10
5
4
38
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
Date | Rating
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  • Portuguese first
  • Any
English first
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    (63)
  • Mar-May only
    (13)
  • Jun-Aug only
    (21)
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    (16)
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    (13)
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Nairobi, Kenya
Level Contributor
4 reviews
3 of 5 stars Reviewed 3 days ago NEW

i was very surprised when their staff told me Eldoret is cold and despite AC was installed, it was not working, despite i complained about wifi, the IT department tried to work on it, but never started, to use wifi we had to come down to reception.

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Texcoco, Mexico
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago

Very chic and a welcome change in Eldoret where so many of the good hotels now live in the dust (some literally) of their glorious past! The staff are exceptional in courtesy and service, and the chefs outdo themselves. The food is divine! Well-equipped gym with a proactive, enthusiastic and knowledgeable instructor (John). I was very impressed! Now to the... More 

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Nairobi, Nairobi, Kenya
2 reviews
5 of 5 stars Reviewed 1 week ago

Very nice place, It was our first time to stay there and everything about the hotel is just fantastic. We arrived very early booked at the reception after being disappointed at another establishment in Eldoret but ended up having the best weekend ever . Beautiful lawns, Excellent Restaurant Service, seamless checkout process.....very polite staff! We'll definitely be back

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Nairobi
Level Contributor
20 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed 1 week ago

Just back from a four day convention based at this hotel and I must day it was a delightful surprise to come to Eldoret on my first visit and find such a beautiful hotel. Its fairly new and the architecture is contemporary with a lot of african design elements. very refreshing indeed. Its set in a leafy neighbourhood. The rooms... More 

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1 review
3 of 5 stars Reviewed 2 weeks ago

The rooms were beautiful and service ok. Be sure not to forget your personal items in the rooms as you check out as you may never retrieve them. 48 hours after check out I am yet to get response from the hotel on something I left.

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Nairobi, Kenya
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This is a very cool, relaxed hotel in the highlands of Kenya. Service is awesome and always available from the very helpful staff. Proper coordination of all waiters can be improved but is well above average. Rooms are spacious and have most requirements for a comfortable stay. Conference facilities are very good. The wi-fi is wanting and had problems connecting.... More 

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Aggrey B, General Manager at Boma Inn Eldoret, responded to this review

Dear Favoured J, Thank you for sharing your experience while at Boma Inn, Eldoret and happy that our hotel met your expectations. We acknowledge your concerns on our Wireless Internet Connectivity and promise you that we are doing our level best to improve it for both our conferencing and guests staying with us. We look forward to hosting you always... More 

Nairobi, Kenya
1 review
4 of 5 stars Reviewed 4 weeks ago

We held an event at the Boma Eldoret and we were very impressed with their dedication and the support they gave us. Their staff were approachable and proactive and their supervision under Walter and Kenneth was impressive. The hospitality was great andour guests were very impressed

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Aggrey B, General Manager at Boma Inn Eldoret, responded to this review

Dear Daisy, Thank you for opting to host your function at the hotel and glad that our product and service met your expectations. We are happy that your guest's were also satisfied with our services. Your commendation has been well received on behalf of my team. We look forward to being your sole hospitality service provider while in Eldoret. Kind... More 

Nairobi, Kenya
Level Contributor
8 reviews
6 hotel reviews
4 of 5 stars Reviewed 4 weeks ago

This is my 7th or 8th visit to the Boma Inn in Eldoret, and I keep coming back, not because I like it, but rather because there is no alternative. Checking in is relatively straightforward, yet the number of people who want to help in one way or another (imagine being crowded by 3 hotel employees, each offering his/her service)... More 

Was this review helpful? Yes
Aggrey B, General Manager at Boma Inn Eldoret, responded to this review

Dear NSS966, Thank you for patronizing our hotel and sharing your candid feedback on this platform. As Management, we appreciate your feedback as positive criticism is what any service industry requires to ensure that their guests get value for the service offered. Once again, please accept our sincere apologies and rest assured that we will work towards rectifying all the... More 

Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 4 weeks ago

Nice setting... But mediocre food way overpriced. The buffet menu listed items that were not served. The food wasn't up to par... not something I'd recommend if you're out to enjoy a meal. All the meats were dry & chewy... very little seasoning & the vegetables were overdone & oily.

Was this review helpful? Yes 1
Aggrey B, General Manager at Boma Inn Eldoret, responded to this review

Dear Dean, First and foremost, thank you for sharing your feedback and sorry for the experience on your dinner at the hotel. We have always worked to meet our guest's expectations on all fronts from accommodation, conferencing and dining experience but at this instant, we did not match up to your expectations and we apologize. I have shared your feedback... More 

Nairobi, Nairobi, Kenya
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 27, 2015

The staff is so friendly at The Boma! The place is beautiful and worth every penny. The rooms are clean and pristine and my favourite part of the stay was the breakfast. I really do enjoy having breakfast at most hotels because of the variety but the Boma are people after my own heart. The buffet had quite a large... More 

Was this review helpful? Yes
Aggrey B, General Manager at Boma Inn Eldoret, responded to this review

Dear Janira, Greetings from Boma Inn, Eldoret!!! Thank you for choosing to stay with us on your first visit to Eldoret. We are happy that our product and service met your expectations. I have shared your compliments to my team especially the Kitchen brigade for the elaborate breakfast offer. We look forward to hosting you always. Kind Regards, Hotel Manager... More 

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