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BEST WESTERN Innisfail Inn

Certificate of Excellence
2.5 of 5
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5010 40th Avenue, Innisfail, Alberta T4G 1Z1, Canada
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BEST WESTERN Innisfail Inn
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Ranked #1 of 4 Hotels in Innisfail
Certificate of Excellence
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70 Reviews from our TripAdvisor Community

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Traveler rating
    38
    19
    7
    1
    5
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21
10
5
19
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
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    (11)
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1 review
5 of 5 stars Reviewed 3 weeks ago

I stayed in a pet room for 5 nights and my room was very clean and felt like new inside. I refuse to stay in gross hotel rooms and this hotel was definitely up to my pickier standards. I really appreciate Best Westerns locations who allow my dog to stay with me and feel the rules around pet stays are... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
Bonnie B, General Manager at BEST WESTERN Innisfail Inn, responded to this review

I would like to Thank you for taking the time to post your positive comments in regards to your recent stay here at the Innisfail Best Western. You are always welcome here and we look forward to being your hosts again in the near future. More 

Edmonton, Canada
Level Contributor
29 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Some hotels wow you, others make you cringe; this one does both. First, the good: • It’s easy to find, near the highway and close to a good selection of services • It’s a newer building, still modern, and has an attractive pool. I didn’t try the pool as there were too many screaming kids using it on Friday night,... More 

Was this review helpful? Yes
Bonnie B, General Manager at BEST WESTERN Innisfail Inn, responded to this review

Thank you for taking the time to write your detailed comments about your recent stay, I apologize that we did not meet your expectations. We did have teams in and this weekend was full so it does get hectic at times. As far as the parking lot well there are enough stalls however at times some of the patrons from... More 

Toronto, Canada
Level Contributor
21 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I had the pleasure of staying here for one night while in the west for a family visit. All in all, it was a great experience! The staff were exceptional, especially at the front desk, the room was very clean and modern, the Wi-Fi signal was strong and the bed extremely comfortable. Lots of parking available. The room I stayed... More 

Was this review helpful? Yes
Bonnie B, General Manager at BEST WESTERN Innisfail Inn, responded to this review

Morning and may I say Thank You for your positive comments in regards to your recent stay here at the Best Western Innisfail Inn. I am happy we met/exceeded your expectations and we look forward to being your hosts again in the near future. More 

Chilliwack, Canada
2 reviews
4 of 5 stars Reviewed 4 weeks ago

The room was clean and well maintained. The beds were comfortable. But the front office people, they were exceptional - so kind and genuinely interested in their guests, helpful, and they went beyond the call of duty. The breakfast was hot and tasty as well.

Review collected in partnership with Best Western

Was this review helpful? Yes
Bonnie B, General Manager at BEST WESTERN Innisfail Inn, responded to this review

Thank you for taking the time to respond and post your very nice comments about your recent stay here at the Best Western Innisfail Inn. Our staff do strive to provide top notch customer service and ensure our guests enjoy their stay while here. We look forward to being your hosts again in the near future. Take care. More 

Sicamous, Canada
Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed March 20, 2015

Quite and nice. Great location off the highway, close to BPs staff was friendly and helpful. Room are clean and well maintained. The complementary breakfast was well presented and a great inclusion with the room.

Was this review helpful? Yes 1
Bonnie B, General Manager at BEST WESTERN Innisfail Inn, responded to this review

We are so very pleased that you experienced our hospitality here at the Best Western Innnisfail Inn. Thank you for your kind comments and we look forward to being your hosts again in the future. More 

spokane, United States
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed February 24, 2015

the overall experience was wonderful and it is a super quiet hotel and very clean, will definiately go back. the general manager of the hotel is a beautifully pleasant lady to talk to she made the check in experience fun. first time I had ham in the free breakfast loved the option

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Bonnie B, General Manager at BEST WESTERN Innisfail Inn, responded to this review

Wow - Thank You :) What Kind words and because of that you Made My Day!!! These comments are why we are in this industry! Our team here is Super and we do strive to provide #1 service to all of our guests. We look forward to being your hosts again here at the Best Western Innisfail Inn when you... More 

Alberta, Canada
Level Contributor
14 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed December 29, 2014

Merry Christmas! As an engagement gift, our family got us a room here for the Christmas Day activities at their home. Checking in was very friendly and fast. We had an amazing sleep that night after a great Christmas celebration with family. We got to the breakfast bar at 9:30 to find that it was not fully stocked, but the... More 

Was this review helpful? Yes 2
Bonnie B, General Manager at BEST WESTERN Innisfail Inn, responded to this review

Happy New Year to you both and Congratulations!!! I am so glad that you enjoyed your stay and Thank you for your positive comments. More 

Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed November 11, 2014 via mobile

It was the first snowfall of the season. The roads were terrible. We were so happy to arrive at Best Western Innisfail Inn. Our room was large and clean. The king bed was so comfortable. I was worried that being so close to the highway it would be noisy. It was quiet! We found the location to restaurants etc was... More 

Was this review helpful? Yes 1
Bonnie B, General Manager at BEST WESTERN Innisfail Inn, responded to this review

Morning and I am so glad we were here to help you; the weather here can change in a minute. You loved your stay and that is our goal. Hopefully we will see you again in the future. More 

Calgary, Canada
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed November 10, 2014

Very please with this hotel. Friendly staff, nice rooms, good price. The Boston Pizza across the parking lot is handy too. The location is very convenient. Would recommend to business travellers and families just stopping in.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Bonnie B, General Manager at BEST WESTERN Innisfail Inn, responded to this review

Thank you for posting your positive comments on the Innisfail Best Western. I am so glad you got off of the highway as you are right the roads were terrible. Hopefully at another time and under different circumstances we can one again be your hosts. More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed November 7, 2014

I arrived at 2 PM little bit earlier than check in time but my room was ready. I think housekeeper cleaned the reserved room first. The lady at front was helpful, friendly and accommodating. Room was pretty big and clean & comfortable. Location is convenient next to highway and city enterence.

Was this review helpful? Yes 1
Bonnie B, General Manager at BEST WESTERN Innisfail Inn, responded to this review

Good morning Richard: Thank you for posting your comments on your recent stay here at the Best Western Innisfail Inn. So glad we were able to get you into your room earlier - we do try. Please let us be your host in the future when you are once again in our area, More 

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