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BEST WESTERN Innisfail Inn

Certificate of Excellence
2.5 of 5
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5010 40th Avenue, Innisfail, Alberta T4G 1Z1, Canada
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BEST WESTERN Innisfail Inn
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Ranked #1 of 4 Hotels in Innisfail
Certificate of Excellence
A recent review
5 of 5 stars reviewed 5 days ago
Marigold K Edmonton, Canada
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73 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
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Edmonton, Canada
1 review
5 of 5 stars Reviewed 5 days ago NEW

The staff is very friendly, helpful and professional, and the property is extremely clean. The full included breakfast and pool/hot tub, plus the proximity to Highway 2 make it a great choice in Innisfail.

Review collected in partnership with Best Western

Was this review helpful? Yes
Bonnie B, General Manager at BEST WESTERN Innisfail Inn, responded to this review

We are so happy that you enjoyed your visit with us here at the Best Western Innisfail Inn. Thank you for taking the time to let others know of your positive experience here. We hope to see you again in the near future. More 

Port Coquitlam, Canada
Level Contributor
20 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 1 week ago

Great staff, evening popcorn, clean rooms, wonderful bed, free morning breakfast, convenient easy check-out. This was the best value of a hotel in all of business travel. I will consider staying at Best Western facilities after visiting this one.

Was this review helpful? Yes 2
Bonnie B, General Manager at BEST WESTERN Innisfail Inn, responded to this review

Your positive comments about your stay here at the Best Western Innisfail Inn are greatly appreciated. Thank you and hopefully we see you again real soon. More 

Port Coquitlam, Canada
Level Contributor
20 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 1 week ago

Staff is wonderful, room was very clean, great room layout, nice bed and wonderful breakfast. AND - the evening popcorn was a wonderful snack. For the price of my stay this was the best deal I have had in a long time. I will definitely consider a Best Western for future travel! And whenever in Innisfail, I will return to... More 

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Bonnie B, General Manager at BEST WESTERN Innisfail Inn, responded to this review

We are so happy that you enjoyed your time with us. We look forward to being your hosts again in the near future. More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 9, 2015

I stayed in a pet room for 5 nights and my room was very clean and felt like new inside. I refuse to stay in gross hotel rooms and this hotel was definitely up to my pickier standards. I really appreciate Best Westerns locations who allow my dog to stay with me and feel the rules around pet stays are... More 

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Bonnie B, General Manager at BEST WESTERN Innisfail Inn, responded to this review

I would like to Thank you for taking the time to post your positive comments in regards to your recent stay here at the Innisfail Best Western. You are always welcome here and we look forward to being your hosts again in the near future. More 

Edmonton, Canada
Level Contributor
34 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
3 of 5 stars Reviewed June 9, 2015

Some hotels wow you, others make you cringe; this one does both. First, the good: • It’s easy to find, near the highway and close to a good selection of services • It’s a newer building, still modern, and has an attractive pool. I didn’t try the pool as there were too many screaming kids using it on Friday night,... More 

Was this review helpful? Yes
Bonnie B, General Manager at BEST WESTERN Innisfail Inn, responded to this review

Thank you for taking the time to write your detailed comments about your recent stay, I apologize that we did not meet your expectations. We did have teams in and this weekend was full so it does get hectic at times. As far as the parking lot well there are enough stalls however at times some of the patrons from... More 

Toronto, Canada
Level Contributor
21 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
5 of 5 stars Reviewed June 4, 2015

I had the pleasure of staying here for one night while in the west for a family visit. All in all, it was a great experience! The staff were exceptional, especially at the front desk, the room was very clean and modern, the Wi-Fi signal was strong and the bed extremely comfortable. Lots of parking available. The room I stayed... More 

Was this review helpful? Yes 1
Bonnie B, General Manager at BEST WESTERN Innisfail Inn, responded to this review

Morning and may I say Thank You for your positive comments in regards to your recent stay here at the Best Western Innisfail Inn. I am happy we met/exceeded your expectations and we look forward to being your hosts again in the near future. More 

Chilliwack, Canada
2 reviews
4 of 5 stars Reviewed June 2, 2015

The room was clean and well maintained. The beds were comfortable. But the front office people, they were exceptional - so kind and genuinely interested in their guests, helpful, and they went beyond the call of duty. The breakfast was hot and tasty as well.

Review collected in partnership with Best Western

Was this review helpful? Yes
Bonnie B, General Manager at BEST WESTERN Innisfail Inn, responded to this review

Thank you for taking the time to respond and post your very nice comments about your recent stay here at the Best Western Innisfail Inn. Our staff do strive to provide top notch customer service and ensure our guests enjoy their stay while here. We look forward to being your hosts again in the near future. Take care. More 

Sicamous, Canada
Level Contributor
17 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed March 20, 2015

Quite and nice. Great location off the highway, close to BPs staff was friendly and helpful. Room are clean and well maintained. The complementary breakfast was well presented and a great inclusion with the room.

Was this review helpful? Yes 1
Bonnie B, General Manager at BEST WESTERN Innisfail Inn, responded to this review

We are so very pleased that you experienced our hospitality here at the Best Western Innnisfail Inn. Thank you for your kind comments and we look forward to being your hosts again in the future. More 

spokane, United States
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed February 24, 2015

the overall experience was wonderful and it is a super quiet hotel and very clean, will definiately go back. the general manager of the hotel is a beautifully pleasant lady to talk to she made the check in experience fun. first time I had ham in the free breakfast loved the option

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Bonnie B, General Manager at BEST WESTERN Innisfail Inn, responded to this review

Wow - Thank You :) What Kind words and because of that you Made My Day!!! These comments are why we are in this industry! Our team here is Super and we do strive to provide #1 service to all of our guests. We look forward to being your hosts again here at the Best Western Innisfail Inn when you... More 

Alberta, Canada
Level Contributor
14 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed December 29, 2014

Merry Christmas! As an engagement gift, our family got us a room here for the Christmas Day activities at their home. Checking in was very friendly and fast. We had an amazing sleep that night after a great Christmas celebration with family. We got to the breakfast bar at 9:30 to find that it was not fully stocked, but the... More 

Was this review helpful? Yes 2
Bonnie B, General Manager at BEST WESTERN Innisfail Inn, responded to this review

Happy New Year to you both and Congratulations!!! I am so glad that you enjoyed your stay and Thank you for your positive comments. More 

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