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TownePlace Suites Miami Airport West / Doral Area

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10505 NW 36th Street, Doral, FL 33178
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TownePlace Suites Miami Airport West / Doral Area
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TownePlace Suites Miami Airport West / Doral Area
TownePlace Suites Miami Airport West / Doral Area
TownePlace Suites Miami Airport West / Doral Area
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95 reviews from our community

Traveler rating
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    26
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    11
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Largo, Florida
Top Contributor
84 reviews 84 reviews
18 hotel reviews
31 helpful votes 31 helpful votes
3 of 5 stars Reviewed March 30, 2015

My room was clean. It was mostly families. The rooms are very basic. They have full kitchens, but my room had no sleep sofa so not sure why they call it a suite except for the kitchen. Carpets in the halls are a bit warn. I would never have thought that this was a Marriott property except it was. Counter... More 

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Debbie M, General Manager at TownePlace Suites Miami Airport West / Doral Area, responded to this review

Dear Onemichael, Thank you for taking the time to write a review on TripAdvisor. Feedback from our guests are very important to us. While I am glad that to hear that your accommodations were clean and the service was pleasant, I am sorry to learn that we seemed short staffed at the time. We always try to exceed guest expectations... More 

Minneapolis
Top Contributor
51 reviews 51 reviews
24 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed March 29, 2015

We arrived at midnight, so all we cared about was a bed. I used points so I can't really complain too much, other than we received a studio suite for our family of four and there was barely any bedding for the hideabed. The breakfast was adequate.

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Debbie M, General Manager at TownePlace Suites Miami Airport West / Doral Area, responded to this review

Dear Mudhonie, Thank you for your recent review on TipAdvisor. Feedback from our guests are very important to us. I am sorry to hear that there was not enough bedding for the sofa bed in your room. I have shared your comments with the Housekeeping team to ensure this was an isolated issue. Thank you again for your comments and... More 

1 review
1 of 5 stars Reviewed March 20, 2015

Terrible experience at this hotel. Front desk staff and managment very unfriendly, not helpful and down right rude. The hotel is run down , room smelled very musty and not very clean. Afraid to even eat the breakfast as the hotel is not well maintained. Pool was very dirty and extremely small. Hotel itself was very noisy at all hours... More 

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Debbie M, General Manager at TownePlace Suites Miami Airport West / Doral Area, responded to this review

Dear Captainfl, Thank you for taking the time to write a review on TripAdvisor. Feedback from our guest is very important to us. I would like to extend my sincerest apologies for the inconveniences you experienced. My team and I strive to ensure that all guests receive the quality and service they come to expect from Marriott. We do out... More 

Top Contributor
166 reviews 166 reviews
36 hotel reviews
63 helpful votes 63 helpful votes
3 of 5 stars Reviewed February 23, 2015

I spent 2 night at this hotel and have a weird I Don't Know about this Place Feeling. Upon checking I found the man behind the desk to be very plane and unsure of himself. It wasnt a warm feeling like in used too. My business partner is a platinum elite with lifetime platinum status and some how they only... More 

Was this review helpful? Yes 1
Debbie M, General Manager at TownePlace Suites Miami Airport West / Doral Area, responded to this review

Dear jamesdean29, Thank you for taking the time to write a review on TripAdvisor. Feedback from our guest are very important to us. While I am happy to hear that your room was clean and comfortable, I am deeply sorry to hear that your check in experience was not as pleasurable. Sincere feedback such as yours fosters improvement for future... More 

Oakville, Canada
Contributor
14 reviews 14 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed January 20, 2015

We stayed at this hotel this past December for the 3rd year in a row. The hotel is conveniently located as its near family and friends. There is nothing special about this hotel, however it does the job and the people are really nice. Don't count on having breakfast there as the breakfast room is extremely small and we have... More 

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Barbados
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed January 10, 2015

Recently stayed at Towneplace Suites Miami, Doral. Had an excellent stay and the staff were fantastic. On arrival, though late, I was warmly welcomed by the front desk staff. Rooms were clean and quiet, beds were comfortable and each suite is fitted with stove, refrigerator, microwave, dishwasher etc. There is also a laundry for those who want to get some... More 

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Tacoma, Washington
Senior Contributor
40 reviews 40 reviews
10 hotel reviews
15 helpful votes 15 helpful votes
2 of 5 stars Reviewed January 5, 2015

The name of the hotel is misleading. I thought I was going to an airport hotel that catered to overnight "before flight" clients. this was a residential suites/business suites type hotel in a warehouse district. The hotel is rundown, the pool was freezing, the "dining room" was horrid and the rooms were good sized, clean and comfortable with kitchenettes. They... More 

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Debbie M, General Manager at TownePlace Suites Miami Airport West / Doral Area, responded to this review

Dear WillisBay Trading, Thank you for your recent stay at the TownePlace Suites Miami Airport West/Doral Area. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology. Upholding our commitment to provide a memorable experience with exceptional service, we hope... More 

Saint Louis, Missouri
Top Contributor
174 reviews 174 reviews
63 hotel reviews
61 helpful votes 61 helpful votes
1 of 5 stars Reviewed December 3, 2014

I have been traveling for well over 20 years on business and pleasure, I stay at quite a range of hotels both in price and quality. I made a mistake when I booked at this hotel, I was just not aware of it at the time. Where to start, I guess the first thing I noticed was the awful smell,... More 

Was this review helpful? Yes 2
1 review
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed November 17, 2014

After a long trip and flight delays, I arrived late at night. I had to drive around to find an open parking space as many were coned off with mattresses stacked in the parking lot. Went to the front desk and three people were standing there. No one greeted me. Finally one gentleman held out his had and asked for... More 

Was this review helpful? Yes 3
Santo Domingo, Dominican Republic
Top Contributor
107 reviews 107 reviews
28 hotel reviews
77 helpful votes 77 helpful votes
3 of 5 stars Reviewed November 12, 2014

If you need to stay in this area, TownePlace Suites is not a bad option. I've seen previous reviews indicating that guests have had issues with the staff. I can say that during my three-day stay, I had nothing but positive experiences with the staff. I checked in late and was greeted by a friendly front-desk clerk who checked me... More 

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