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BEST WESTERN PLUS Miami Airport West Inn & Suites

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3875 Northwest 107th Avenue, Doral, FL 33178
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BEST WESTERN PLUS Miami Airport West Inn & Suites
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622 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (41)
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There are newer reviews for BEST WESTERN PLUS Miami Airport West Inn & Suites
See the most recent reviews
Montevideo, Uruguay
Level Contributor
68 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
2 of 5 stars Reviewed October 26, 2013

I was on a business trip and was sharing a room with my boss. We had requested a twin room (the confirmation they sent stated specifically two double beds). When we got there, our room was not ready (even though we had paid the night before so that wouldn't happen) and we had to wait fro about one hour. Then... More 

Was this review helpful? Yes
bestwmiami, Manager at BEST WESTERN PLUS Miami Airport West Inn & Suites, responded to this review

Thank you for taking your time and reviewing our hotel. We truly apologize for the inconvenience you had with the type of room we offered you during your stay. We continually try to do our very best for all of our guest. I will look into this issue that you have mentioned in an attempt to correct and improve our... More 

Fort Myers, Florida
Level Contributor
3 reviews
3 hotel reviews
4 of 5 stars Reviewed October 14, 2013

Rooms are nice and clean. Bed is oke and sleep very well. Breakfast is oke and service is good. Personal staff was nice. Checking in goes very fast. We visit this hotel a few times and every time we visit Miami we check in bij this hotel. Also Dolphin Mall is nearby.

Was this review helpful? Yes
bestwmiami, Manager at BEST WESTERN PLUS Miami Airport West Inn & Suites, responded to this review

Thank you for the great review and for sharing your experience with us! Hope to see you again soon. Carmen Iglesias, Assistant General Manager. More 

Nashville, Tennessee
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed October 9, 2013

Airport shuttle never showed up. Had to take a 40.00 taxi to get to the hotel. In need of updating. Breakfast was lacking also. No restaurant and no help finding a place to eat. Finally had to order a pizza. Not happy

Review collected in partnership with Best Western

Was this review helpful? Yes
bestwmiami, Manager at BEST WESTERN PLUS Miami Airport West Inn & Suites, responded to this review

Thank you for taking the time to completed this review and hope you will accept our apologies for any inconvenience you experienced. We will take steps to ensure that the problem you experience will not happen again. For future information our shuttle goes to the airport every hour on the hour, and also we want to let you know we... More 

Travelers are raving about these Doral hotels

Doral, United States
1 review
1 of 5 stars Reviewed October 5, 2013

Door lock was broken during my entire stay. Staff never attempted to relocate me to another room during my 5 nights. Water pressure was low in the bathroom making my time there take longer to clean up. Remote control did not work. Under staffed during the evening hours. Breakfast meals are in properly cooked. Would not recommend this hotel to... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
bestwmiami, Manager at BEST WESTERN PLUS Miami Airport West Inn & Suites, responded to this review

I would like to apologize for the series of incidents you experienced during your stay with us. Your comments have been review with our staff and we took steps to resolve each issue you mentioned. I want to let you know we did changes in our breakfast in order to improve our service, also all locks have been check and... More 

Grand Cayman, Cayman Islands
1 review
5 of 5 stars Reviewed October 2, 2013

My review and experience with this hotel is very comfort. This is the reason why i always makes Best Western Airport Plus my first and always my choice to stay. I will make it my point to introduce this hotel to all my Family and Friends who are planning to travel any where in the USA to choose this great... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
bestwmiami, Manager at BEST WESTERN PLUS Miami Airport West Inn & Suites, responded to this review

On behalf of the staff at Best Western PLUS Miami Airport West, I would like to thank you for allowing us the opportunity to serve you and your family. I am passing on your comments, knowing that it will serve as an inspiration to our staff to continue their efforts. Hope you will stay with us in the future. More 

port of spain, Trinidad and Tobago
1 review
5 of 5 stars Reviewed September 28, 2013

the hotel in wonderful and clean, there breakfast, carries a wide variety, and the hotel is located where every thing is around, supermarkets, pharmacy, malls, gas stations, and brand name restaurants, and i would stay at this hotel just of this convenience. B. Chattergoon Trinidad

Review collected in partnership with Best Western

Was this review helpful? Yes
bestwmiami, Manager at BEST WESTERN PLUS Miami Airport West Inn & Suites, responded to this review

We are delighted you enjoyed your stay with us and thank you for the feedback! It is wonderful to hear from our valued customers and appreciate your continued patronage. We look forward to seeing you again soon! More 

Chichester, United Kingdom
Level Contributor
41 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
3 of 5 stars Reviewed September 4, 2013

it is convenient for Miami Airport and getting away to the South or the west coast. The rooms are generous but you have to get rooms away from the lift area as other guests can be nosy. Our rooms carpet was filthy dirty and we ended up with black feet! The breakfast is dismal and not worth having. The staff... More 

Review collected in partnership with Best Western

Was this review helpful? Yes 2
bestwmiami, Manager at BEST WESTERN PLUS Miami Airport West Inn & Suites, responded to this review

Thank you for your feedback. It is our goal to consistently provide superior service and accommodations at our hotel and your comments are very important to us. My staff and I reviewed each of your comments and have taken appropriate action to resolve each issue in the room you occupied. In addition, we want to let you know that we... More 

Massapequa, New York
Level Contributor
19 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed September 3, 2013

Clean, staff very helpful, breakfast was a great plus. Accommodations clean. Only finding the place wasn't easy. A 15 minute drive turned into an hour. I guess we just missed the road and not used to the Miami roads.

Was this review helpful? Yes
bestwmiami, Manager at BEST WESTERN PLUS Miami Airport West Inn & Suites, responded to this review

We are delighted you enjoyed your stay with us and thank you for the feedback! It is wonderful to hear from our valued repeat customers and appreciate your continued patronage. We look forward to seeing you again soon! More 

Brampton, Canada
1 review
2 of 5 stars Reviewed August 30, 2013

This is a fairly nice hotel, but the rooms need to be maintained a lot better. We were in room 325 on August 28th 2013, and the shower kept leaking water everywhere. This seemed to have been an ongoing problem because we noticed water stains on the carpet in our room. We were told that the maintenance staff would be... More 

Was this review helpful? Yes
bestwmiami, Manager at BEST WESTERN PLUS Miami Airport West Inn & Suites, responded to this review

Thank you for taking your time to completed this review and hope you will accept apologies for any inconvenience you experienced. We are very disappointed we failed to give you the fine accommodations and consideration we strive for all our guests. Our staff will also be aware of your comments and we will take immediate corrective action. We want to... More 

Ft Walton Beech, United States
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed August 30, 2013

This is a very nice hotel with well trained staff, comfortable beds and clean rooms. Unlike most hotels their idea of breakfast was of high quality, could only be improved if the plates were china and the knives and forks were metal. The receptionists are very charming and know the local ares very well. if you enjoy a good high... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
bestwmiami, Manager at BEST WESTERN PLUS Miami Airport West Inn & Suites, responded to this review

On behalf of the staff at Best Western PLUS Miami Airport West, I would like to thank you for allowing us the opportunity to serve you and your family. I am passing on your comments, knowing that it will serve as an inspiration to our staff to continue their efforts. We appreciate your patronage and hope you will stay with... More 

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