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InterContinental at Doral Miami

#7 of 21 Hotels in Doral
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2505 NW 87th Avenue, Doral, FL 33172
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InterContinental at Doral Miami
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776 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for InterContinental at Doral Miami
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Little Cayman
Level Contributor
67 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
3 of 5 stars Reviewed June 16, 2015

The hotel was OK bit dark, the restaurant very average, the beds adequate. Another time I would take a taxi from the airport.....they do not advertise up front what a poor collection service from the airport there is. I waited 50 minutes for a bus. Too exhausted to think straight!

Was this review helpful? Yes 1
ICatDoralMiami, Public Relations Manager at InterContinental at Doral Miami, responded to this review

Dear C-Seven, Thank you for your remarks. We lament any inconvenience you might had experienced and we will make sure that management is aware of this situation. Thank you for your visit at InterContinental at Doral Miami and are looking forward in assisting you again in the near future. Sincerely, The InterContinental at Doral Miami More 

Cleveland, Ohio
1 review
2 of 5 stars Reviewed June 16, 2015

I came to your hotel on a business trip. The front desk staff upon check in was very friendly and stated they would put me in a newer room. The room was nice other than the bed was so uneven and the mattress felt as though it had been left on by a heavy person for weeks. It was so... More 

Review collected in partnership with this hotel

Was this review helpful? Yes
ICatDoralMiami, Public Relations Manager at InterContinental at Doral Miami, responded to this review

Dear skeep12, Thank you for feedback. We appreciate that you took time out of your business schedule to inform us about your experience. We will look into this situation in order to avoid it in the future. It is our highest priority to provide our guests with an exceptional business trip or vacation. Thank you for choosing our hotel and... More 

New Delhi
Level Contributor
30 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed June 10, 2015

I spent 2 nights here. The location is fantastic, right in the middle of Doral. The staff is very professional and well trained. As a GOLD Priority Club member, I was upgraded to the club floor with lounge access. The staff helped with my luggage and also the valet offered to park my car. Rooms are spacious and comfortable. The... More 

Was this review helpful? Yes
ICatDoralMiami, Public Relations Manager at InterContinental at Doral Miami, responded to this review

Dear Director P, Thank you very much for your positive comments. We are overjoyed to hear that our staff was of assistance and were able to make your stay comfortable. It is also great to hear that you were able to take advantage and use our gym facilities and enjoyed our upgraded club floor. We would like to thank you... More 

Level Contributor
27 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed June 10, 2015

This hotel is a very good option to stay near MIA - Miami International Airport. A quiet place, very near from good malls and other services. The rooms are very good and we can observe all the careful from the hotel with the little details. I recommend.

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ICatDoralMiami, Public Relations Manager at InterContinental at Doral Miami, responded to this review

Dear Richard F, Thank you taking the time and providing us with feedback. We are very pleased to hear that you enjoyed your stay at our hotel and that the rooms were comfortable and relaxing. We look forward to having you stay with us again soon. Sincerely, The InterContinental at Doral Miami More 

Florida
1 review
5 of 5 stars Reviewed June 8, 2015

Awesome service and nice location. Free parking and wifi when you sign-up the intercontinental points rewards. Very clean and organized. Check-in and out very smooth. The room has mini bar and standard features available in a 4 stars hotel.

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ICatDoralMiami, Public Relations Manager at InterContinental at Doral Miami, responded to this review

Dear DougFerrari, Thank you for your positive comments. We are glad to hear that our staff was able to make sure your check-in and out went smoothly. The InterContinental at Doral prides itself In providing guests with a clean and relaxing experience. We look forward to having you stay with us in the near future. Sincerely, The InterContinental at Doral... More 

New York City, New York
Level Contributor
6 reviews
2 of 5 stars Reviewed June 7, 2015

I just returned from a few day's stay at the Intercontinental Doral, FL. The hotel is on a good location for the area, although it does not look impressive outside the inside is quite nice and the rooms are a good size. On the second day of my stay, I found a cockroach in the bathroom. I killed it and... More 

Was this review helpful? Yes
ICatDoralMiami, Public Relations Manager at InterContinental at Doral Miami, responded to this review

Dear Jaun R, Thank you for taking the time to provide us with this feedback. It is to our dismay that you had to deal with a situation such as this. Please know that we take our guests comments very seriously and the appropriate parties will be informed in order to prevent future occurrences such as this. Again, thank you... More 

United Kingdom
Level Contributor
1,260 reviews
71 hotel reviews
common_n_hotel_reviews_1bd8 1,940 helpful votes
4 of 5 stars Reviewed June 7, 2015

We stayed the here for the night. We were arriving to Miami late in the evening, I suspected (correctly) that our flight will experience delays so it made sense to be more nearer the airport rather than go for a higher rate hotel in South Beach. We experienced the Intercontinental brand for the first time last year at San Francisco... More 

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ICatDoralMiami, Public Relations Manager at InterContinental at Doral Miami, responded to this review

Dear PrestonGuild, Thank you very much for your positive comments! We greatly appreciate you taking the time to provide us with a detailed review of your stay, as it allows us to analyze many aspects of our hotel and service. We are overjoyed to hear that you not only enjoyed the food and amenities of the hotel, but also that... More 

helsinki
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed June 2, 2015

I found this hotel neat and tidy. Business center was manned and services were ok. 5th floor lounge nice decorated but just limited service (no food no alcohol) during business hours. I had hamburger in the bar and pasta in the restaurant. No complaints. Breakfast was also fine, I took buffet which was fine.

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ICatDoralMiami, Public Relations Manager at InterContinental at Doral Miami, responded to this review

Dear groundwood, Thank you for your feedback. We are glad that you enjoyed your stay at the hotel and that your experience at Blue Matisse restaurant and NAU Lounge was a positive one. We look forward to having you stay with us again on your next business trip. Sincerely, The InterContinental at Doral Miami More 

Whitley Bay, United Kingdom
Level Contributor
281 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 355 helpful votes
4 of 5 stars Reviewed May 31, 2015

We stayed at the InterContinental at Doral for a night prior to a cruise from Fort Lauderdale to Vancouver on the Coral Princess. The cruise company had organized the transfer from Miami Airport and on arrival at the hotel our group was met with excellent friendly efficiency with registration and transfer of bags from coach to room. The room had... More 

Was this review helpful? Yes 1
ICatDoralMiami, Public Relations Manager at InterContinental at Doral Miami, responded to this review

Dear FarEastTraveller33, Thank you very much for your positive comments. We are glad to hear that although your stay at our hotel was only for one night, that it was an excellent one. Our staff prides themselves on providing our guests with top quality service in order to make sure their visit to the InterContinental at Doral Miami is comfortable... More 

Houston, Texas
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed May 26, 2015

I stayed at the InterContinental at Doral for four days starting May 19th. Overall the stay was good, but there were a few things that could use improvement. The showers in the part of the hotel that has not been updated were too high and were the rainfall shower heads that made in very difficult to rinse off. The management... More 

Was this review helpful? Yes
ICatDoralMiami, Public Relations Manager at InterContinental at Doral Miami, responded to this review

Dear Karen R, Thank you very much for providing us with your feedback. We are glad to hear that our hotel staff was able to take care of your needs and accommodate you accordingly. We are also glad that you enjoyed your experience at our new Blue Matisse Restaurant as well as the pool area. Thank you for choosing InterContinental... More 

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