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Extended Stay America - Miami - Airport - Doral

2.0 of 5
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8720 N.W. 33rd Street, Doral, FL 33172 (Formerly Homestead Miami Airport / Doral)
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Extended Stay America - Miami - Airport - Doral
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Ranked #21 of 21 Hotels in Doral
A recent review
4 of 5 stars Reviewed March 15, 2015
Juanita H Bronx, New York
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50 reviews from our community

Traveler rating
    18
    7
    7
    3
    15
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9
5
10
15
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Chicago, Illinois
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed 2 weeks ago

This is one of the worst hotels i've ever stayed in bed bugs mattresses like a board no water pressure and no respect for the do not disturb sign If you call for your room to be cleaned they never come if you put up the do not disturb sign they walk in while you're in bed without knocking We... More 

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1 review
1 of 5 stars Reviewed 4 weeks ago

There were extra charges at check-in the bed smelled like pee and the carpet smelled wet. Also,the rooms are a lot smaller than they appear online and the front desk clerk has to put the WiFi password into your devices. Additionally, all kitchen and eating and drinking utensils are only available upon request. I will never stay there again.

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Savannah, Georgia
Reviewer
4 reviews 4 reviews
3 hotel reviews
20 helpful votes 20 helpful votes
1 of 5 stars Reviewed 4 weeks ago

hotel is hardly close to airport. $35 taxi and 45 minute ride in rush hour traffic. Fuming!! Internet free, but have to pay more for "faster" internet. Really? For a quick overnight turnaround, I felt snookered, as my taxi is driving past hotels close to the airport

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Bronx, New York
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed March 15, 2015 via mobile

I recently stayed at this hotel for 5 days and I don't understand all of the negative reviews which may I add had me extremely reserved on even booking. The hotel is conveniently located near everything. You can access the highway, shopping, food and even a nice park all in a matter of minutes. The grounds of the hotel we're... More 

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Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 11, 2015

The hotel is nearest of best malls in Miami, it's a quite place, excellent ubication and the staff speak spanish. El hotel esta cerca de los mejores centros comerciales de Miami, es un lugar tranquilo y bien ubicado, ademas el personal habla español

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Medellin, Colombia
2 reviews
1 of 5 stars Reviewed February 12, 2015

Ya habia estado en varios Extended miami, Vegas y nueva york, pero me fue muy mal: Al principio, muy desatentos y con poca actitud de servicio, luego esto mejoro bastante. La habitacion con desaseo. El lavamanos fracturado. La nevera muy sonora. La habitacion se reunen todos motores de los aires acondicionados y el ruido es impresionante. El agua caliente sale... More 

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Belo Horizonte, MG
Senior Contributor
26 reviews 26 reviews
11 hotel reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed February 12, 2015

The hotel is not clean, specially at the coffee area. I experienced within my last 2 days, 6 cockroaches, yeah....6 inside my room!! The courtesy of some employees were not outstanding unfortunatelly.

Was this review helpful? Yes 1
San Pedro Sula, Honduras
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed December 30, 2014

I booked this hotel online. The pictures are not at all like the hotel actually is. When i went into my room, the smell pf cigarretes was unbearable. I took my shoes off and my feet got dirty (black) the nastiest carpet ive seen yet. We asked for our room to be cleaned and they ignored us, they never even... More 

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Manager_11525, General Manager at Extended Stay America - Miami - Airport - Doral, responded to this review

Thank you for taking the time to share your experience with us. I sincerely apologize for the smoke odor and the level of cleanliness in your room. I am working with our housekeeping staff to improve our cleaning procedures and the selection of the linen so that this issue does not affect future guests. As well, I am sorry to... More 

Contributor
15 reviews 15 reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed December 30, 2014

The service at the front desk is ok. The rooms are dirty. The carpet is gross. Everything seems to be falling apart. I would rate the hotel as "barely acceptable". If you don't have anywhere to stay, then this is better than sleeping in your car, but if you can stay at another place then do so. The fridge does... More 

Was this review helpful? Yes 2
Warrington, Pennsylvania
Reviewer
3 reviews 3 reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed December 28, 2014

It is not bad place. Pretty clean and comfortable. For animal loving travelers a very nice place. I am on the other hand do not like cockroaches. There were several. The stuff was helpful and very polite and offered us to move into an other room. So no complains. It is just my problem that I do not like roaches... More 

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - Miami - Airport - Doral, responded to this review

Thank you for your recent review of your stay. I am pleased to read that you found your room to be comfortable and that the staff was helpful; however, we are sorry to hear about the pest issues your experienced during your stay with us. We are working with our pest control vendor to address the issue, to ensure that... More 

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