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Extended Stay America - Miami - Airport - Doral

2.0 of 5
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8720 N.W. 33rd Street, Doral, FL 33172 (Formerly Homestead Miami Airport / Doral)
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1 room 1 adult
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Extended Stay America - Miami - Airport - Doral
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72 Reviews from our TripAdvisor Community

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trinidad
Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I found this hotel to be a very ideal location being close to the airport and shopping!The room was very comfortable as it had a lot of space and also had a kitchen complete with fridge microwave and stove!Very nice indeed!

Helpful?
Thank lerenman
Manager_11525, General Manager at Extended Stay America - Miami - Airport - Doral, responded to this review

Thank you for your wonderful review of our hotel! I’m so pleased to read that we were able to accommodate your needs with our comfortable rooms and convenient location. I truly appreciate your comments regarding all the amenities our hotel has to offer. The staff and I would like to thank you again for posting your review. We look forward... More 

Washington, Pennsylvania
Level Contributor
23 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Hotel is very clean and quiet. There has been improvements since the last time we stayed here. No longer are there prostitutes wondering the property. Manager has done a good job of improving hotel overall. Staff are more friendly and helpful than before. Assitant Manager Nilda is also very friendly and helpful. Our company have stayed here in the past... More 

Helpful?
Thank TTechnologies
Manager_11525, General Manager at Extended Stay America - Miami - Airport - Doral, responded to this review

Thank you so much for posting a review of our property. I’m thrilled that we were able to exceed your expectations and accommodate your needs with a comfortable stay! I truly appreciate your comments regarding our friendly customer service. The staff and I would like to thank you again for posting your review. We look forward to welcoming you back... More 

Miami, Florida
Level Contributor
3 reviews
4 of 5 stars Reviewed 4 weeks ago

For my stay I can't complain. The staff was friendly and my room had zero issues. If I'm in the area I'd consider it again. Room to me could've been colder when the thermostat was at 60 degrees but my boyfriend said it was fine. Other than that no issues.

Helpful?
Thank Janine723
Manager_11525, General Manager at Extended Stay America - Miami - Airport - Doral, responded to this review

Thank you so much for posting a review of our property. I’m so pleased to read that you had a great stay at our hotel! I truly appreciate your kind comments regarding our friendly staff, reasonable rates and comfortable rooms. Once more, thank you for posting your review. We look forward to having you visit with us again in the... More 

Canon City, Colorado
Level Contributor
4 reviews
5 of 5 stars Reviewed December 31, 2015

After our flight was cancelled, we arrived at the hotel at 3:35 a.m. The general manager was working and normal check out is 11:00 a.m. He allowed us to stay 12 hours and check out at 3:00 p.m. This was going above & beyond for us as we had been stuck at MIA for a day already. The room was... More 

Helpful?
Thank Sheri M
Manager_11525, General Manager at Extended Stay America - Miami - Airport - Doral, responded to this review

Thank you for taking the time to write a review of your stay. I’m so pleased to read that we exceeded your expectations and provided you with exceptional customer service! It’s great to hear that we were able to accommodate your needs with a comfortable stay. The staff and I would like to thank you again for posting your review.... More 

flordia
Level Contributor
9 reviews
3 hotel reviews
1 of 5 stars Reviewed October 30, 2015

I arrived Sunday Night around Midnight and I went to check in and the reception door was locked, there was a sign saying to call the front desk from the outside phone. It took 20 minutes till someone answered, then another 15 minutes to check me in. Then I received a room on the other end of the hotel in... More 

Helpful?
Thank anishchugani
Manager_11525, General Manager at Extended Stay America - Miami - Airport - Doral, responded to this review

I received a copy of your review, and wanted to take a moment to personally respond. The situation you described is unacceptable, and I sincerely apologize for your experience. To uphold our company’s high standards, I will be using your comments as a training tool to coach our staff to ensure your experience is not repeated. Our team is committed... More 

Piacenza, Italy
Level Contributor
91 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
1 of 5 stars Reviewed October 27, 2015 via mobile

I ve been Here for 1 night. I ask on-line 24 Hour before a room at The groundfloor. When i m arrived at The hotel The guy at reception (after 30 minute wait) told me that The only room free was at The 2nd floor without elevator. When i opened The door of The room a horrific smell of indian... More 

Helpful?
Thank davide0039
Manager_11525, General Manager at Extended Stay America - Miami - Airport - Doral, responded to this review

I appreciate you taking the time to write a review of your experience with us. Please accept our apologies for the cleanliness issues you experienced. To uphold our company’s high standards, I will be reviewing our cleaning and room inspection procedures with our staff. Our team is committed to satisfying our guests, so we are very thankful for your feedback.... More 

New York City, New York
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed September 29, 2015

Front Desk Staff is friendly and welcoming.. Hotel was clean as well as rooms. I decide to try this hotel for a quick one night stay while working in the Miami Area. This place was spotless, rooms clean

Helpful?
1 Thank Alexander m
Manager_11525, General Manager at Extended Stay America - Miami - Airport - Doral, responded to this review

Thank you so much for posting a review of our property. I’m so pleased to read that we were able to provide you with a home away from home experience! I’m thrilled that you enjoyed our comfortable rooms and friendly customer service. Thank you again for your review. It would be our pleasure for you to repeat your experience with... More 

Miami, Florida
2 reviews
2 of 5 stars Reviewed August 18, 2015

I was very dissappointed in our stay here. We have stayed in other Extended Stays in the past, but this one was by far the worst. The sheets, towels, and pillowcases were dirty, the bed was not comfortable, water pressure in the shower was low, and the water was cut off for hours (and they only gave us a 10... More 

Helpful?
Thank 817Ashley89
2 reviews
1 of 5 stars Reviewed August 9, 2015 via mobile

This is one of the worst hotels Ive ever stayed in. Our room had a kitchenette without a working freezer.it took 2 days for someone to come look at it and that's all they did was look at it. Never fixed it. They said they did not have another room available so we were stuck with it for a whole... More 

Helpful?
Thank Tom S
jorryjak
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed July 30, 2015

Check in was amazing I had booked this hotel through a travel sight and accidentally book the wrong dates but the manger Alex and Mercedes came to the rescue and fixed my mistake. Thank you Alex and Mercedes. After walking into the room I immediately felt at home. It was so comforting to have a fridge ,microwave ,stove top,tall table... More 

Helpful?
1 Thank jorryjak
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