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Holiday Inn Miami - Doral Area

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3255 NW 87th Ave, Doral, FL 33172
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Holiday Inn Miami - Doral Area
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Holiday Inn Miami - Doral Area
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37 reviews from our community

Traveler rating
    11
    18
    6
    1
    1
See reviews for
9
9
2
7
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Port Aransas, Texas
Reviewer
5 reviews 5 reviews
1 of 5 stars Reviewed 4 days ago NEW

Areally differs, look for the best price, using internet and phone. Arrived 8 PM on Fri March 27 for park, stay and fly. Our room was not ready, 5 hours after check-in allowed. It seems that they have a contract with an airline company for their crew. Since their plane had been delayed, they let them stay in their rooms,... More 

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Atlanta, Georgia
1 review
5 of 5 stars Reviewed 1 week ago

I was there last week for two nights for meetings and I was pleasantly surprised with the property. Hotel has been fully renovated. Rooms are very spacious, comfortable, clean and a great breakfast. The staff was just superb. They went beyond their duty to accommodate our meeting needs. Linda and Estefania thanks for making our stay just great. Hotel is... More 

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Ken H, General Manager at Holiday Inn Miami - Doral Area, responded to this review

Dear Kleber O, WOW!!! Thanks for the great 5 STAR rating and excellent review. The staff gets excited to see when our service is appreciated. We love serving our guests. We look forward to being at your service again when travel brings you back to our area. Until then, safe travels. More 

Contributor
19 reviews 19 reviews
13 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed 1 week ago

The hotel property is nice as far as the lobby, restaurant, and back patio. The pool leaves much to be desired so no one is ever out there. The staff is very friendly so no complaints there! The only problems I experienced with the hotel is the wifi and the smell of dirty socks in my room. The wifi is... More 

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Ken H, General Manager at Holiday Inn Miami - Doral Area, responded to this review

Dear Brando 1023, Thanks for your comments. I am sorry that there was an odor in your room from the AC. Our chief engineer is on the case with the AC issue to remove any foreign objects on the coil. As for the WIFI signal, this seems to be a bit more complicated but we are making headway through this... More 

Bucharest, Romania
Senior Contributor
23 reviews 23 reviews
23 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This property is excellent in every way. It's brand new, very good located close to the airport and Dolphin Mall for shopping. Front desk staff was very friendly, very clean room and comfortable bed. I only gave this property 4 stars because they blocked on my card the amount of the stay despite the fact that I had a prepaid... More 

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Ken H, General Manager at Holiday Inn Miami - Doral Area, responded to this review

Dear gabysb, Thanks for the 4 STAR rating and comments regarding your stay with us. I will have the Maintenance engineer look at the AC unit. We are glad you were pleasantly surprised. We agree the location is great and our staff prides themselves with going above and beyond when it comes to service. Thanks again for choosing to stay... More 

Johnstown, Pennsylvania
Contributor
20 reviews 20 reviews
8 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed February 13, 2015

My husband stayed here for a business meeting. He found the motel to be clean, comfortable and quiet. The staff was excellent. The only complaint he had was concerning the shuttle. Since this hotel was reserved by the company for the meeting group he assumed the shuttle would get them to the meeting location on time. The shuttle arrived with... More 

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Ken H, General Manager at Holiday Inn Miami - Doral Area, responded to this review

Dear mshomo, Thanks for the review of your husbands stay with us. We regret that the mishap occurred. Please extend our apologies to your husband regarding the late timing of the shuttle service. Rest assured that we are on the case to improve. We have added more staff and more locations for transport that will address the timing issue. Of... More 

Toronto, Canada
Contributor
13 reviews 13 reviews
11 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed February 7, 2015

I stayed here with my partner for 2 nights. We had booked the room of points but that didn't change a thing, the front desk staff were excellent from checkin till checkout. They recognize the IHG elite status and offered a welcome gift. They were also full of useful information about the area. Thanks Manny and Angelo!! The hotel is... More 

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Ken H, General Manager at Holiday Inn Miami - Doral Area, responded to this review

Thank you for the excellent review and 4 STAR rating, we will try harder next time to achieve a 5 STAR. I am glad you felt you had an amazing stay with us. We try very hard to meet and exceed our guests expectations and I can see from your comments we did just that. Thank you for choosing to... More 

Rensselaer IN
Top Contributor
117 reviews 117 reviews
18 hotel reviews
75 helpful votes 75 helpful votes
4 of 5 stars Reviewed February 4, 2015

We stayed here on a layover and it fully met our expectations. The hotel was clean and comfortable. The staff was very friendly and welcoming. The only thing I would suggest is if you are going to eat breakfast there just order off the menu. Its the same exact food but $10 cheaper. The food is typical continental breakfast food... More 

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Ken H, General Manager at Holiday Inn Miami - Doral Area, responded to this review

Thank you for your great review and 5 STAR rating of our hotel. You're right the Ala Carte pricing off the menu may be less costly, however you cannot keep going back for more. Our Breakfast buffet offers all you can eat on fresh baked muffins, Croissants and Danish, Breakfast Breads, white, wheat, rye bread for toasting as well as... More 

Stockport, United Kingdom
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed January 22, 2015

my husband and i stayed at this hotel before and after a tour of floriday keys on 10 and 19 january. good clean rooms, good gym facilities and a small pool, good location for shopping malls and airport, pleasant location. Great choice of breakfasts. The most helpful and friendly front desk staff i have ever dealt with in any hotel... More 

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Ken H, General Manager at Holiday Inn Miami - Doral Area, responded to this review

we are all glad you enjoyed your stay with us and appreciate the 5 star rating. I agree Alejandra is a gem. I will share your comments with her. I am sure she will be very happy to hear that she was able to be at your service. More 

1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed December 9, 2014

Good area, convenient area. Good rooms, need more cleaning but good rooms.. very friendly staff and always ready to help!!!!! The hotel is in the best city Miami has and a lot of Hispanics around which is great for a Hispanic vacationb

Was this review helpful? Yes 1
Ken H, General Manager at Holiday Inn Miami - Doral Area, responded to this review

Dear Mermadcoxx, Thanks for the quick mobile review and excellent rating. We agree that the property is well situated in the great Miami suburb, Doral. I will be sure to share your comments with the staff. We appreciate you choosing to stay with us and look forward to your return, 'till then" seguro de viaje:. . More 

Top Contributor
73 reviews 73 reviews
18 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed October 22, 2014

I liked much the hotel during my stay at it. Confortable rooms, confortable facilities. Did not use pool but seemed quite nice outside. Would recomend definetley people to stay at this hotel. Plenty of parking right beside the hotel.

Was this review helpful? Yes
Ken H, General Manager at Holiday Inn Miami - Doral Area, responded to this review

Thank you very much for the 4 star rating and nice review. The entire team tries our best to make each guest stay a memorable one. I am glad we succeeded with you and your stay. WE look forward to being at your service again when travel brings you back to our area, and next time we will strive for... More 

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