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Holiday Inn Miami - Doral Area

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3255 NW 87th Ave, Doral, FL 33172
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Holiday Inn Miami - Doral Area
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Holiday Inn Miami - Doral Area
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56 Reviews from our TripAdvisor Community

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Traveler rating
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11
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (6)
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    (27)
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São Paulo
Level Contributor
6 reviews
5 of 5 stars Reviewed 4 weeks ago

I would like to compliment the front desk supervisor Luis Gonzalez for your excellent treatment. I got sick before the check out and Luis Gonzalez cordially gave me all necessary assistance so I could come back better for my home. Thank you so much.

Was this review helpful? Yes
Ken H, General Manager at Holiday Inn Miami - Doral Area, responded to this review

Dear Vera L, Thank you so very much for the kind words for Luis, our Front Desk Supervisor, he will be happy to hear that his help made a difference in your stay. He continues to strive for superior service as well as his team at the Front Desk. I will share your comments with him and the team. Thank... More 

Sao Luis, MA
Level Contributor
11 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed May 20, 2015

This hotel is amazing. A great location and a front desk team very kind and ready to attend inn all you need. I have no words to describe the great way I was treated there. Thank you so much to everyone who works at the Holiday Inn Miami Doral Area!!!!!

Was this review helpful? Yes 1
Ken H, General Manager at Holiday Inn Miami - Doral Area, responded to this review

Dear SauloMB, Thank you so very much for the glowing review and 5 STAR rating. All of our staff try very hard to meet and exceed our guests expectations with each stay. I am glad we had such a great impact on your stay. The team will be excited to read your comments as it reinforces our commitment of service... More 

Level Contributor
17 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed April 29, 2015 via mobile

Pros Once checked in we were offered a free soft drink and snack of chips. (Which is nice :)) Wifi Free parking New carpet and tiles Remodeled entry and bar Double beds with comfy pillows HBO Empty fridge to keep drinks cold Rooms were fixed up quickly with lots of towels Nice workers Close walk to Doral ale house with... More 

Was this review helpful? Yes
Ken H, General Manager at Holiday Inn Miami - Doral Area, responded to this review

Thank you for your comments regarding your stay with us. I apologize for the inconvenience of the fire alarm incident. There were technicians working on the elevators and accidentally tripped the alarm. We appreciate your feedback and thank you for the great 4 STAR rating. We hope to see you again when travel brings you back to our area. More 

New York City, New York
Level Contributor
67 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
4 of 5 stars Reviewed April 15, 2015

Don't be put off by my title; I mean it in a good way. This was a solid no-frills hotel to spend the night before an early flight. The location was convenient to the airport and WiFi was good enough for emails and such. With free parking and a good bed, they delivered exactly as expected. No complaints whatsoever.

Was this review helpful? Yes
Ken H, General Manager at Holiday Inn Miami - Doral Area, responded to this review

Dear Rohal M, Thank you for the candid review of our hotel and great 4 star rating. I appreciate the fact that this Holiday Inn can be compared, in your eyes, as good as all other Holiday Inns. We as a brand strive for a consistent product so that our guests know exactly what they are going to get when... More 

Meadville, Pennsylvania, United States
Level Contributor
47 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
2 of 5 stars Reviewed April 8, 2015

After checking in and going into two musty smelling not cool rooms we walked right back out the door. The guy at the front desk offered to help us find a room that would suit us. However, we were not impressed the pool needed to be more clean. And the rooms didn't smell clean. Something was off we were not... More 

Was this review helpful? Yes
Ken H, General Manager at Holiday Inn Miami - Doral Area, responded to this review

Bob L, Thank you for the review of your experience with our hotel. I am sorry the rooms did not meet your expectations. I am glad you were accommodated with a room to your liking unfortunately it was not at our hotel. I will share your comments with our team to be sure we can investigate and eliminate the issues... More 

Trinidad
2 reviews
4 of 5 stars Reviewed April 4, 2015

We spent 4 nights here, mainly to be close to the shopping malls, Walmart etc. We were pleased with this hotel. The staff were pleasant and taxis were easy to get to all destinations. If you are having a package delivered in advance of your stay, there will be a $3 charge for the hotel keeping it for you. Make... More 

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Ken H, General Manager at Holiday Inn Miami - Doral Area, responded to this review

Dear Irene P, Thank you for the 4STAR rating and excellent review of the hotel. I agree the location of the hotel and the shopping malls is great, restaurants close by as well as our own Changes Café restaurant. I apologize for the mis step the staff took with your package and VM retrieval, we have identified the individual at... More 

Port Aransas, Texas
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed March 25, 2015

Areally differs, look for the best price, using internet and phone. Arrived 8 PM on Fri March 27 for park, stay and fly. Our room was not ready, 5 hours after check-in allowed. It seems that they have a contract with an airline company for their crew. Since their plane had been delayed, they let them stay in their rooms,... More 

Was this review helpful? Yes
Ken H, General Manager at Holiday Inn Miami - Doral Area, responded to this review

Dear Bristol388, I am sorry that the shuttle transportation did not arrive on time, we make many trips to the airport daily, leaving the hotel on the hour every hour. I am glad to see that the staff did attempt to recover with an offer for dinner, however you declined our offer, you missed a fine meal. I will review... More 

Atlanta, Georgia
1 review
5 of 5 stars Reviewed March 21, 2015

I was there last week for two nights for meetings and I was pleasantly surprised with the property. Hotel has been fully renovated. Rooms are very spacious, comfortable, clean and a great breakfast. The staff was just superb. They went beyond their duty to accommodate our meeting needs. Linda and Estefania thanks for making our stay just great. Hotel is... More 

Was this review helpful? Yes
Ken H, General Manager at Holiday Inn Miami - Doral Area, responded to this review

Dear Kleber O, WOW!!! Thanks for the great 5 STAR rating and excellent review. The staff gets excited to see when our service is appreciated. We love serving our guests. We look forward to being at your service again when travel brings you back to our area. Until then, safe travels. More 

Level Contributor
21 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 stars Reviewed March 21, 2015

The hotel property is nice as far as the lobby, restaurant, and back patio. The pool leaves much to be desired so no one is ever out there. The staff is very friendly so no complaints there! The only problems I experienced with the hotel is the wifi and the smell of dirty socks in my room. The wifi is... More 

Was this review helpful? Yes
Ken H, General Manager at Holiday Inn Miami - Doral Area, responded to this review

Dear Brando 1023, Thanks for your comments. I am sorry that there was an odor in your room from the AC. Our chief engineer is on the case with the AC issue to remove any foreign objects on the coil. As for the WIFI signal, this seems to be a bit more complicated but we are making headway through this... More 

Bucharest, Romania
Level Contributor
22 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 stars Reviewed March 15, 2015

This property is excellent in every way. It's brand new, very good located close to the airport and Dolphin Mall for shopping. Front desk staff was very friendly, very clean room and comfortable bed. I only gave this property 4 stars because they blocked on my card the amount of the stay despite the fact that I had a prepaid... More 

Was this review helpful? Yes
Ken H, General Manager at Holiday Inn Miami - Doral Area, responded to this review

Dear gabysb, Thanks for the 4 STAR rating and comments regarding your stay with us. I will have the Maintenance engineer look at the AC unit. We are glad you were pleasantly surprised. We agree the location is great and our staff prides themselves with going above and beyond when it comes to service. Thanks again for choosing to stay... More 

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