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Courtyard by Marriott Miami at Dolphin Mall

#8 of 21 Hotels in Doral
Certificate of Excellence
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11275 Northwest 12th Street, Doral, FL 33172
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Courtyard by Marriott Miami at Dolphin Mall
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Courtyard by Marriott Miami at Dolphin Mall
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277 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Aberdare, United Kingdom
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Stayed at this Hotel for two nights in April prior to going on a Cruise. I choose it mainly for its location, but what a lovely comfortable Hotel it was. We arrived late at night, but were met with a lovely welcome and given a very comfortable double room with a lush king-size bed. We had the buffet breakfast at... More 

Was this review helpful? Yes 1
New York
Senior Contributor
31 reviews 31 reviews
18 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Great location, next to upscale Dolphin Mall. I had some issues that went unresolved even thought the staff was very pleasant. Being there on business, I tried to get my laptop to link to the TV so that I could work on slide transitions. After several calls, I was told all external ports are disabled. This is the first time... More 

Was this review helpful? Yes 1
Victoria F, Manager at Courtyard by Marriott Miami at Dolphin Mall, responded to this review

Dear GovtravelerNewYork, Thank you for taking the time and providing us with feedback in regards to your stay at the Courtyard by Marriott at Dolphin Mall. Please accept our apologies for the shortcomings of service and amenities you have experienced and please rest assured that your comments will be used to continuously improve on our offerings. I will personally review... More 

Grand Cayman
Top Contributor
54 reviews 54 reviews
32 hotel reviews
62 helpful votes 62 helpful votes
3 of 5 stars Reviewed April 15, 2015

I stayed during April. The location is perfect but the room was not properly clean. I found several hairs in the bathroom and for me that is a deal breaker. Service was nice and the lobby is small. The have a scale in the lobby to weight the luggage, this is very smart as after all the shopping your luggage... More 

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Victoria F, General Manager at Courtyard by Marriott Miami at Dolphin Mall, responded to this review

Dear ichaves25, Thank you for your review and please accept my apologies for the inconvenience. I have shared and discussed your comments with my whole team so we could continue to improve on our services and accommodations and ensure that such an occurrence does not repeat itself. I truly hope that you will give us another chance next time your... More 

Hamilton, Bermuda
Senior Contributor
37 reviews 37 reviews
15 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed April 6, 2015

Courtyard Miami at Dolphin Mall was well worth the stay. The staff are friendly and helpful, the rooms are clean and comfy and, best of all, the hotel is a hop, skip and jump away from Dolphin Mall. Tip of the day: you may want to pre-order a taxi if you are in a rush or catching a flight -... More 

Was this review helpful? Yes 1
Victoria F, General Manager at Courtyard by Marriott Miami at Dolphin Mall, responded to this review

Dear Bermytraveller, Thank you for your review! I am glad that you were able to experience the hospitality of our amazing Courtyard team! We hope to see you soon! Victoria Victoria Ferrer General Manager More 

Senior Contributor
21 reviews 21 reviews
11 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed March 16, 2015

I stayed in Feb 2015. This hotel is on same grounds with Dolphin Mall. Hotel is about 15 minutes drive from airport and can be a good stay for short visit and particularly when you wish to shop from Dolphin Mall, which itself is a great attraction. I didn't have any food at the hotel, room was good but small.... More 

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Melbourne, Australia
Contributor
13 reviews 13 reviews
10 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed March 16, 2015

Spent 5 nights at this wonderful hotel. The room was comfortable and clean, bed awesome, room was spacious, I was sharing the room with a colleague we had two queen beds. Staff very friendly and happy to assist. Breakfast was average would have liked to see more variety again the staff was great. The hotel is very close to the... More 

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Kingston, Jamaica
1 review
4 of 5 stars Reviewed March 12, 2015

Convenient and well located, 2 minutes walk from Dolphin Mall where you can shop for clothes, shoes, electronics etc etc and 15 minutes drive from the Miami International Airport. The hotel is beautiful and clean. The rooms have free wi-fi, AC, TV and are clean. The staff are very friendly and helpful. The cookies at the reception are delicious. :)... More 

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Dublin
Senior Contributor
38 reviews 38 reviews
12 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed February 22, 2015 via mobile

Located two minutes walk from Dolphin Mall so really convenient if going shopping as you can drop bags back to the hotel during the day. Free coffee in reception. Really friendly staff. There isn't a restaurant in the hotel but there is a wide selection of restaurants and food options at Dolphin Mall. Unfortunately the hotel does not provide shuttle... More 

Was this review helpful? Yes 1
1 review
1 of 5 stars Reviewed January 31, 2015

Nice location to the mall and pretty hotel...but the bed linens were not clean. Brought it to the attention of the front desk with no response. I spoke to the manager the next day and she stated that she did not see the lipstick. I have pictures of the stain but she tried to act as if I was making... More 

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Victoria F, General Manager at Courtyard by Marriott Miami at Dolphin Mall, responded to this review

Dear Guest, Thank you for taking the time to rate us on TripAdvisor! I sincerely apologize we did not meet your expectations upon expressing your concerns. We pride ourselves on the quality of service we provide all our guests and regret this was not your experience. You were asked where the stains were, never questioning the validity of your complaint,... More 

Stavanger, Norway
Contributor
14 reviews 14 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed January 27, 2015

The hotel is nicely located next to a big shopping mall with lots of nice restaurants and some exellent shopping oportunities(clothes especially). The rooms where nice and clean and of good standard. By far the biggest plus for me on this hotel where the people working there. They really did everything to make us feel at home and help us... More 

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