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All 1 Sunbury hotels

Premier Inn Sunbury - Kempton Park

68 Staines Road West | London, Sunbury TW16 7AT, England
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Premier Inn Sunbury - Kempton Park
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86%
Ranked #1 of 1 hotels in Sunbury
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 days ago
Jonny F Nimmer
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  • Reviews (376)
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376 people have reviewed this hotel

Traveler rating
    205
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154
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (61)
Date | Rating
  • English first
  • Italian first
  • Spanish first
  • Any
English first
Nimmer
1 review
5 of 5 stars Reviewed 2 days ago NEW

Comfy room,secure parking for a van,warm welcome from knowledgeable and helpful staff.Easy access to both hotel and city alike.quiet room with excellent views,could do with more tea making equipment and bigger kettle

Review collected in partnership with premierinn.com

Was this review helpful? Yes
Maria W, Operations Manager at Premier Inn Sunbury - Kempton Park, responded to this review

Many thanks for your review of our hotel, I am pleased that you found your room comfy and our car park to be secure. Please come and stay with us again when you are next in the area. More

Leeds
Reviewer
4 reviews 4 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We (2 adults & 2 children) stayed for 3 nights on our summer jaunt to LEGOLAND, Chessington and London. The hotel is ideally located for all 3 destinations and lots of other families seem to be visiting the same theme parks! The room we had (306) was extremely quiet and plenty big enough for the time we spent in it.... More

Was this review helpful? Yes
Maria W, Operations Manager at Premier Inn Sunbury - Kempton Park, responded to this review

Thank you for submitting your review of our hotel, I will be sure to thank Libby personally for the help she gave you with the car trouble you had and also hope you enjoyed the theme parks that you went to. I apologise for the uncooked pizza you received and am pleased that my team dealt with this in a... More

Coventry, England, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

Excellent stay.local proximity to Legoland and Chessington. Car park available but a little tight. Breakfast good value for money. Air conditioning good in rooms but would have liked to be able to opens window

Review collected in partnership with premierinn.com

Was this review helpful? Yes
Maria W, Operations Manager at Premier Inn Sunbury - Kempton Park, responded to this review

Thank you for your review, I am pleased that you found hotel perfect for your requirements, I hope that you had fun on your days out and we hope to see you again soon. More

Costa Fanabe
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

For a budget hotel this really is amazing . Clean large room with everything you need and more will stay again for sure. Secure car park wi fi and a restaurant on site if required. Could not believe how quiet if was.

Review collected in partnership with premierinn.com

Was this review helpful? Yes
Maria W, Operations Manager at Premier Inn Sunbury - Kempton Park, responded to this review

Thank you for your review, it is always great to hear such wonderful feedback, and please, when you are next in the area to book with us again. More

wales
Senior Contributor
37 reviews 37 reviews
21 hotel reviews
16 helpful votes 16 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

The Premier Inn as a brand delivers everytime but I feel that this hotel falls short of the usual expectations. I find it difficult for it to be advertised as Kempton Park as the hotel is on a busy road and right next to a retail area and a housing estate. I did not see too many horses galloping down... More

Was this review helpful? Yes
Maria W, Operations Manager at Premier Inn Sunbury - Kempton Park, responded to this review

Thank you for your review, I apologise if you felt that our hotel did not live up to the usual Premier Inn standards. I was very concerned with the details of your review and would like the opportunity to investigate this further, I would be very grateful if you could e-mail me direct on operationsmanager.sunburykemptonpark@whitbread.com with your booking details and... More

Pboro, England, United Kingdom
Senior Contributor
48 reviews 48 reviews
9 hotel reviews
34 helpful votes 34 helpful votes
3 of 5 stars Reviewed 6 days ago NEW via mobile

The room was the usual standard of room except our children's beds weren't made and there wasn't any bedding to make them up. The food service was a joke, they forgot my starter, then mine and my sons mains and then when mine showed up the pastry was inedible, we had been in there 2 hours by the time our... More

Was this review helpful? Yes
Maria W, Operations Manager at Premier Inn Sunbury - Kempton Park, responded to this review

Many thanks for your review, I do apologise for the experience you received in our restaurant, this is not our usual standard of working and I will look to re-fresh with my team on the importance of ensuring our guest's are served in a more professional way. Thank you once again. More

Isle of Man, United Kingdom
Senior Contributor
41 reviews 41 reviews
18 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 1 week ago

I stayed here last month with my partner who was working in the area. Check in was nice and prompt and we had a nice quiet room on the 7th floor. No noise at all during the night which is perfect! Just outside the hotel are a few shops to look around. I also went for a walk up past... More

Was this review helpful? Yes
Maria W, Operations Manager at Premier Inn Sunbury - Kempton Park, responded to this review

Many thanks for taking the time to submit a review on your recent stay at our hotel. I am pleased that you enjoyed your visit and I agree with you regarding the walk, especially on the recent sunny weather that we have had lately. We hope to see you soon. More

Glossop, United Kingdom
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

The bath is a safety hazard with the soap dispenser provided at the tap end of the bath. Most people take their bath with their toes facing the tap consequently to reach these dispensers one has to stretch forward or get up again proving with discomfort or danger, when one slips.

Review collected in partnership with premierinn.com

Was this review helpful? Yes
Maria W, Operations Manager at Premier Inn Sunbury - Kempton Park, responded to this review

Thank you for your review, I will pass on your comments regarding the position of our soap dispenser's to the brand team at our head office, who may decide to look into this further. More

Barnetby Le Wold, United Kingdom
1 review
4 of 5 stars Reviewed 2 weeks ago

Nice hotel, with friendly staff, catered for all your needs, and a good breakfast, location was good, and easy to get to/from. Still charging for use of wifi as all premier inn, which is so rare with most other hotels offering free wifi, just a pain getting emails is a bit slow using 3G on your phone. The room was... More

Review collected in partnership with premierinn.com

Was this review helpful? Yes
Maria W, Operations Manager at Premier Inn Sunbury - Kempton Park, responded to this review

Many thanks for your review, Premier Inn strive to be the best in the field and by having great team members and a good location helps us to achieve this. I acknowledge your comments regarding our WI-FI charge and Premier Inn are currently looking into there WI-FI offering and are trialling a number of options, which i'm sure will be... More

Ambleside, United Kingdom
1 review
2 of 5 stars Reviewed 2 weeks ago

Sunbury on Thames sounds lovely - it isn't! I'm very brand loyal to Premier Inn having stayed in many and received good levels of service This was the worst. Shambolic service at dinner and inedible good. Never again!

Review collected in partnership with premierinn.com

Was this review helpful? Yes
Maria W, Operations Manager at Premier Inn Sunbury - Kempton Park, responded to this review

Thank you for your review, I was very concerned with the details of your review and would like the opportunity to investigate this further, I would be very grateful if you could e-mail me direct on operationsmanager.sunburykemptonpark@whitbread.com with your booking details and your review summary and I will be able to look into this matter on your behalf. More

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Additional Information about Premier Inn Sunbury - Kempton Park

Address: 68 Staines Road West | London, Sunbury TW16 7AT, England
Location: United Kingdom > England > Middlesex > Sunbury
Price Range (Based on Average Rates): $$
Reservation Options:
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Also Known As:
Premier Inn Sunbury (Kempton Park) Hotel Sunbury

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Amenities

Bar / Lounge Free Parking Restaurant Room Service
Official Description (provided by the hotel)
Conveniently located just off the M3 (J1), Sunbury (Kempton Park) is walking distance from Kempton Park Racecourse. Just a short drive away is Twickenham Stadium and Sandown Racecourse. Local attractions also include Thorpe Park, Chessington World of Adventures and Legoland. Our Sunbury (Kempton Park) Premier Inn has everything you'd expect, incredibly comfy beds in every room and an onsite pub restaurant. ... more   less 
Number of rooms
109

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