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All 1 Sunbury hotels

Premier Inn Sunbury - Kempton Park

68 Staines Road West | London, Sunbury TW16 7AT, England
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Premier Inn Sunbury - Kempton Park
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86%
Ranked #1 of 1 hotels in Sunbury
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 2 days ago
Michael R Stafford, United Kingdom
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389 people have reviewed this hotel

Traveler rating
    212
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    12
See reviews for
160
80
9
75
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (61)
Date | Rating
  • English first
  • Italian first
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  • Any
English first
Stafford, United Kingdom
2 reviews
4 of 5 stars Reviewed 2 days ago NEW

The hotel rooms are very good. Well furnished and extremely comfortable beds for a budget type hotel. Soundproofing excellent absolutely no sound from outside the building, however we did experience some noise from other guests passing in the corridor, but nothing serious. The car park is very limited in space and difficult to drive from level to level.

Review collected in partnership with premierinn.com

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Bristol, England
Top Contributor
201 reviews 201 reviews
53 hotel reviews
259 helpful votes 259 helpful votes
2 of 5 stars Reviewed 2 days ago NEW

Stayed for one night for visit to Hampton Court Palace which is only about 15 mins drive away- very convenient location. Also visited Runnymede, also about 15 mins away. Hotel is on a main road and is old fashioned high rise style as expected from the photos. 2 of the lifts have a clear wall giving great views. Room clean... More

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Worthing, United Kingdom
Reviewer
5 reviews 5 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

Booked two rooms online 15\7\2014 phoned the same day to ask that rooms would be near each other, lady on phone said she would make a note in the book. Arrived 14.30 on Friday 15\8\2014 to book in, only to be given rooms 314 & 715 (Not only are these not next to each other but 4 floors apart), after... More

Review collected in partnership with premierinn.com

Was this review helpful? Yes 1
Taunton, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

We have always enjoyed this particular Premier Inn - clean, comfortable rooms, a secure car park, and total peace and quiet, despite being next to a busy road. On our recent stay, for our daughter's wedding nearby, the staff could not have been more helpful, taking a real interest in the event, and allowing the bride and her maid of... More

Review collected in partnership with premierinn.com

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Gateshead
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Second time I have stayed at this hotel. I rate it 9.5 out of 10. Despite being relatively close to the M3 (J1) it is surprisingly very quiet. Room was very nice and it was clean. I would stay again based on this and my stay earlier this year.

Review collected in partnership with premierinn.com

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Maria W, Operations Manager at Premier Inn Sunbury - Kempton Park, responded to this review

Thank you for such a wonderful review, it is very pleasing to know that you returned for your second visit because you had such a great tme on your first and I am glad that we were able to keep up to our standards that Premier Inn are proud to have. Please come back and see us again soon. More

Kilsby
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

It was my friend's 65th birthday on the Saturday and at the evening meal the restaurant and reception staff went out of their way to make the evening special for her. A very big thank you to Rebecca and staff for all the help they gave me

Review collected in partnership with premierinn.com

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Maria W, Operations Manager at Premier Inn Sunbury - Kempton Park, responded to this review

Thank you for your review, I do hope your friend had a great birthday, I will offer my gratitude to Rebecca and her team in the restaurant as to going that extra mile to ensuring your friend had a wonderful evening. Thank you once again and we hope to see you again soon. More

Staines, United Kingdom
Contributor
17 reviews 17 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 1 week ago

I live locally and drive past this very un exciting hotel every day but had no idea how wonderful it is. I stayed here the night before my wedding and thanks to my mum who told almost everyone the staff were amazing. Who needs expensive fancy hotels when you are made to feel special and so very welcome. Room was... More

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Maria W, Operations Manager at Premier Inn Sunbury - Kempton Park, responded to this review

Many thanks for your review, I am pleased that you found your stay wonderful and congratulations on your new adventure of getting married. More

ayrshire
Reviewer
5 reviews 5 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Used this hotel for our base for our visit to Thorpe Park and London as it sits mid way between the both. Our party was 2 adults and 2 teenagers, our family room was of a good size and had everything we needed,air con, tea making facilities, shower/ bath, 1 double bed and 2 single beds, flat screen tv, everything... More

Was this review helpful? Yes 1
Maria W, Operations Manager at Premier Inn Sunbury - Kempton Park, responded to this review

Many thanks for your review, I am pleased that you found the hotel to match your requirements, please come back and see us again in the near future. More

Norwich, United Kingdom
2 reviews
3 of 5 stars Reviewed 2 weeks ago

Well after being here for the last 11 months the quality of service has dropped. The only reason is the poor meal service due to lack of staff in busy times. They know how many bookings they have but ha bing to wait for over an hour for a table then an hour to be served is a joke. The... More

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Maria W, Operations Manager at Premier Inn Sunbury - Kempton Park, responded to this review

Thank you for your review, I apologise that you feel that our hotel has dropped in quality of service recently, I will endeavour to speak to my F&B team to get our staffing issues sorted out, thank you once again. More

Middlesex, United Kingdom
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 2 weeks ago

Upon arrival there was nobody at reception. The self checkin didn't work for myself I tried a couple of times and didn't work Eventually somebody came out, they looked so miserable, they didn't say anything to us. I said i can't check in. "You must be doing it wrong" they then proceeded to try themselves and still didn't work. Oh... More

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WhitbreadHotels, Online customer Service at Premier Inn Sunbury - Kempton Park, responded to this review

Thank you for taking the time to review your stay with us. At Premier Inn it remains our main objective to deliver a high standard of customer service in all our establishments and we do apologise that on this occasion we failed to achieve this. Please be assured that your feedback is very important as it enables us to improve... More

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Additional Information about Premier Inn Sunbury - Kempton Park

Address: 68 Staines Road West | London, Sunbury TW16 7AT, England
Location: United Kingdom > England > Middlesex > Sunbury
Price Range (Based on Average Rates): $$
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Also Known As:
Premier Inn Sunbury (Kempton Park) Hotel Sunbury

28 photos of this hotel

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Amenities

Bar / Lounge Free Parking Restaurant Room Service
Official Description (provided by the hotel)
Conveniently located just off the M3 (J1), Sunbury (Kempton Park) is walking distance from Kempton Park Racecourse. Just a short drive away is Twickenham Stadium and Sandown Racecourse. Local attractions also include Thorpe Park, Chessington World of Adventures and Legoland. Our Sunbury (Kempton Park) Premier Inn has everything you'd expect, incredibly comfy beds in every room and an onsite pub restaurant. ... more   less 
Number of rooms
109

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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