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Premier Inn Sunbury - Kempton Park

Certificate of Excellence
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68 Staines Road West | London, Sunbury TW16 7AT, England
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Rooms from £66
Best prices for: 1 room 1 guest
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Premier Inn Sunbury - Kempton Park
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Premier Inn Sunbury - Kempton Park
Premier Inn Sunbury - Kempton Park
Premier Inn Sunbury - Kempton Park
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463 reviews from our community

Traveler rating
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188
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Shropshire, United Kingdom
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 2 days ago NEW

Stayed at Premier Inn Sunbury for long weekend visiting Thorpe Park and Brooklands Museum. Well placed for both attractions. HOWEVER, what isn't made clear is that rooms here are not suited for tall teenagers! Had tried to contact the hotel direct to check room arrangements as travelling with two teenagers, but neither the booking agents, myself, or Premier Inns booking... More 

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Lincolnshire, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

Excellent from start to finish..very helpful staff from receptionist to bar staff. Made a great start to our rugby day.Because we arrived earlier than 14:00 hrs we were allowed to leave our bags in a back room until room ready allowing us to go and enjoy our rugby day

Review collected in partnership with premierinn.com

Was this review helpful? Yes 1
Frankfurt, Germany
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 1 week ago

The bead was good. everything else , from the bathroom, breakfast, cleaning of the room, WiFi fully reflected that you had no real alternative to stay at any other palace on a 20 min drive radius. If yo are looking to have the feeling that you are taken care off and you are sensitive to the feeling of being taken... More 

Review collected in partnership with premierinn.com

Was this review helpful? Yes 1
WhitbreadHotels, Online Customer Services at Premier Inn Sunbury - Kempton Park, responded to this review

Hi Pfex Thank you for reviewing your recent stay at our hotel. At Premier Inn we always strive to provide customers with a comfortable stay, and I apologise that on this occasion your stay was less than relaxing. Your experience was far below our usual high standards, but please be assured your comments have been noted and will be followed... More 

Peterborough
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Excellent stay, the room we had was very good, decent size, lovely comfortable bed and nice bathroom, up on top floor. Amazing value at only £29 a night, in Sunbury! brilliant. The hotel has its own restaurant which was very good, we had their meal deal on dinner and breakfast. Its a bargain as you can order virtually anything off... More 

Review collected in partnership with premierinn.com

Was this review helpful? Yes 1
Senior Contributor
34 reviews 34 reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed 1 week ago

Arrived and was greeted by a receptionist who was seriously over loaded with work, she was answering 2 telephones, manning the car park security gate, checking in new arrivals AND dealing with restaurant seating, its evident they were understaffed but she still managed to go above and beyond to provide a good service, English was a little off but she... More 

Was this review helpful? Yes 1
Huddersfield, United Kingdom
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago

Just arrived following a 5 hour drive from Yorkshire at 8.45pm for a business meeting in London & as I was checking in, the receptionist advised me that there had been flooding in my room so I needed to change hotels as they were now fully booked. The nearest Premier Inn that had space was a 30 min drive away... More 

Was this review helpful? Yes 1
WhitbreadHotels, Online Customer Service at Premier Inn Sunbury - Kempton Park, responded to this review

Thank you for taking the time to review your stay with us. At Premier Inn it is our aim is to make our guests feel brilliant through a great night’s sleep and part of this is to deliver a high standard of customer service in all our establishments. We do apologise that on this occasion we failed to achieve this.... More 

Loughborough, United Kingdom
Top Contributor
97 reviews 97 reviews
23 hotel reviews
79 helpful votes 79 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed here for one night whilst visiting Hampton Court Palace. It was nice to see the high Premier Inn standards being maintained at this location. Very good beds, clean room and everything working as it should do. The car parking (under the hotel) is very good but there is a charge of £5 for an overnight stay. The only... More 

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Derbyshire, United Kingdom
Top Contributor
84 reviews 84 reviews
26 hotel reviews
41 helpful votes 41 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

Quick check in for online bookings and secure hotel with key card access to lifts to rooms. Comfortable rooms are well equipped and very quiet. Evening meal and breakfast had a wide range of choice. Personally I can't fault the meal deal with Premier Inn as its really good value. Parking under the hotel is also available. Would definitely stay... More 

Was this review helpful? Yes 2
cornwall
Contributor
15 reviews 15 reviews
13 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 5 weeks ago

As stated before, to find entrance to parking can be difficult The booking in was swift and receptionist polite and helpful.We had an evening meal of which we were given wrong meal but this was soon sorted and given refund with wine aswell very nice gesture.Service was good both for evening meal and breakfast though long wait for poaced egg.Room... More 

Was this review helpful? Yes 1
Exeter, United Kingdom
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 16, 2015

The hotel was a second choice as the Twickenham one was full. Next time I book I would have no hesitation in booking this one again. Staff were friendly and helpful and the food was great. The only issue was the car park. I have a large saloon and the multi storey was vary hard to get around as it... More 

Review collected in partnership with premierinn.com

Was this review helpful? Yes 2
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