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Premier Inn Sunbury - Kempton Park

68 Staines Road West | London, Sunbury TW16 7AT, England
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Certificate of Excellence 2014
Premier Inn Sunbury - Kempton Park
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Premier Inn Sunbury - Kempton Park
Premier Inn Sunbury - Kempton Park
Premier Inn Sunbury - Kempton Park
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445 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Top Contributor
62 reviews 62 reviews
36 hotel reviews
45 helpful votes 45 helpful votes
4 of 5 stars Reviewed 1 week ago

As I've said in other reviews if you can get a Premier Inn at the right price they are our chosen accommodation for a one or two night stay. Having read some of the reviews of this PI by other travellers I can only reiterate some of the comments previously made. Staff here extremely friendly and helpful, room of usual... More 

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3 reviews 3 reviews
3 hotel reviews
3 of 5 stars Reviewed 1 week ago

Stayed at this hotel many times for business. It is a standard premier inn and therefore no surprises in store. There are limited hotel options in the area and this offers the best value for money, albeit still quite pricey given its distance from London. Some highlights include the comfy beds, hotel bar and the friendly staff. Downsides include the... More 

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Brighton, United Kingdom
2 reviews
5 of 5 stars Reviewed 2 weeks ago

Great welcome. Spotless room with all pristine furnishings. Breakfast fabulous. Room heating a little too warm but some might like it that way! I'm not happy with being locked into this review by using all the letters up

Review collected in partnership with premierinn.com

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West Yorkshire, United Kingdom
Senior Contributor
32 reviews 32 reviews
27 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Booked 1night as we were watching England v Samoa at Twickenham. The room we were allocated was perfect. Modern and immaculately clean, full size bath with shower over. It was on the top floor and very spacious for a double room. The staff were super friendly and couldn't seem to do enough to help us. We paid £113 which we... More 

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Senior Contributor
24 reviews 24 reviews
9 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed here for 3 nights 24 - 25 - 26 Dec 2014 as we were going to the racing on Boxing day this is a holiday period for a lot of people but this made no difference to the staff they were so pleasant and kind well done to all the staff at this Premier inn.

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Broadway, United Kingdom
Top Contributor
131 reviews 131 reviews
35 hotel reviews
93 helpful votes 93 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Booked in at this Premier Inn for a cheap visit to London to go to Hampton Court Palace and it looked nice and handy especially at £29 for a family room. We had checked in online beforehand but that didn't work so had to wait for somebody to assist which seemed a bit pointless. Room was clean and as expected... More 

Was this review helpful? Yes 1
Surrey, United Kingdom
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed 4 weeks ago

I've stayed at this Premier Inn before, a good few years ago when it first opened. I raved about it being one of the best Premier Inns I'd stayed in. Over time, this has obviously changed. Like most premier inns. The beds are amazingly comfortable, the rooms and all public areas are very clean. Two things this premier inn needs... More 

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London, United Kingdom
1 review
5 of 5 stars Reviewed 4 weeks ago

My wife and I stayed on Xmas night having been to our daughters for Xmas day and did not want to drive back home to Essex I booked because it is only three miles from her house and have never stayed in one before I could not believe how clean and friendly the staff were, the bed was So comfortable... More 

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Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed December 17, 2014 via mobile

As regular guests of Premier inns we were somewhat disappointed with this particular hotel. No bath/ shower mat was provided, as a result I slipped and fell hurting myself, thank goodness not seriously, I was told later that you have to ask at reception for a mat, which in my opinion, for safety reasons is all wrong and it should... More 

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WhitbreadHotels, Online Customer Service at Premier Inn Sunbury - Kempton Park, responded to this review

Thank you for taking the time to review your stay with us. At Premier Inn it remains our main objective to deliver a high standard of customer service in all our establishments and we do apologise that on this occasion we failed to achieve this. Please be assured that your feedback is very important as it enables us to improve... More 

2 reviews
3 of 5 stars Reviewed December 9, 2014 via mobile

Restaurant service was extremely poor. Made to wait 15 minutes after been told 1 minute by three different staff members was told the soup was vegetable. And it was clearly mushroom. Main course wasn't cooked how I had asked very incompetent

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Additional Information about Premier Inn Sunbury - Kempton Park

Address: 68 Staines Road West | London, Sunbury TW16 7AT, England
Phone Number:
Location: United Kingdom > England > Greater London > Sunbury
Price Range (Based on Average Rates): $
Number of rooms: 109
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TripAdvisor is proud to partner with Premier Inn, Booking.com, Priceline and Odigeo so you can book your Premier Inn Sunbury - Kempton Park reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Premier Inn Sunbury (Kempton Park) Hotel Sunbury

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