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Swiss-Belhotel Papua

Pusat Bisnis Jayapura | Jl. Pasifik Permai, Jayapura 99112, Indonesia
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Swiss-Belhotel Papua
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Ranked #1 of 10 Hotels in Jayapura
A recent review
3 of 5 stars Reviewed November 24, 2014
Evawaty Jakarta, Indonesia
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95 Reviews from our TripAdvisor Community

Traveler rating
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    39
    28
    4
    3
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54
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
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  • Indonesian first
  • Italian first
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There are newer reviews for Swiss-Belhotel Papua
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Jakarta, Indonesia
Top Contributor
84 reviews 84 reviews
20 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed November 24, 2014

During my third visit ini Jayapura I choose to stay in this hotel. When I chosen this hotel as I expect this hotel as same as those of in Medan and Makassar. But I was surprised this hotel was oldies. I did not get non smoking room so as long as they treat my room then will be fine. But... More 

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General_Manager_SBJ, General Manager at Swiss-Belhotel Papua, responded to this review

Dear Ibu Evawati di Jakarta First of all we would like to Say " Happy New Year " to you Ibu and really sorry for being delay in responding to your review Second of all we do apologize for in convenience experience that you have during your stay here at Swiss Bel Jayapura For you your info Bu that Medan... More 

jakarta
Senior Contributor
31 reviews 31 reviews
20 hotel reviews
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed November 24, 2014

This hotel have a great location and view of the bay. But not a new hotel, Room is nice but need restoration. Linen needs renewal. A little noisy from the music from I dont knoe where. Breakfast is good , restaurant have a nice view from the port. staff is friendly

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General_Manager_SBJ, General Manager at Swiss-Belhotel Papua, responded to this review

Dear Pak Rhoee Jakarta On behalf af Managment Swiss Bel Hotel Jayapura we thank you so much for choosing Swiss Bel Jayapura to stay during your visit to Jayapura We also glad to you have enjoy stay and service Re Laundry we promised to do better Pak and re Music we already inform them and we will control that not... More 

Senior Reviewer
8 reviews 8 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed October 18, 2014

This is the first 4 stars hotel in Jayapura with great location and sea view. Food is good with reasonable price and a lot of variety. Improvement needed is on laundry service for very late normal delivery to the room and pricing especially in comparable to the provided service and facilities of executive room and above.

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General_Manager_SBJ, General Manager at Swiss-Belhotel Papua, responded to this review
Google Translation

Dear Bapak BS B Kami dari Swiss Bel Papua mengucapkan banyak terima kasih yang mana Bapak sudah memilih Swiss Bel... More 

Can Tho, Vietnam
Top Contributor
59 reviews 59 reviews
14 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed October 11, 2014

I do not know deeply about Jayapura. But this hotel is very clean, good service and beautiful location. We can see beautiful bay from the room or restaurant. I will book this hotel again in the next chance.

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General_Manager_SBJ, General Manager at Swiss-Belhotel Papua, responded to this review

Dear Can Tho , in Vietnam On behalf of the Management we would like to thank you for choosing Swiss Bel Hotel Papua to accommodate you during your visit to Jayapura . We do thank you for your very good review and glad that you have enjoyed your stay here in Swiss Bell Hotel Papua , Jayapura As you know... More 

Kuwait City, Kuwait
Top Contributor
65 reviews 65 reviews
30 hotel reviews
26 helpful votes 26 helpful votes
2 of 5 stars Reviewed September 30, 2014

The hotel is one of the best in the area, rooms are clean to a certain extend bed is ok, However, very poor english speaking staff, food is absolutely terrible! Could not bear the smell nor the taste, the room A/C keeps breaking down, very noisy in the room from the music coming from downstairs.. Any way i don't think... More 

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General_Manager_SBJ, General Manager at Swiss-Belhotel Papua, responded to this review

Dear Guest First of all we thank you for taking your time out of your busy schedule to write this review Thank you also for the good comment and about the food let me explain that 90 % of our guest at Swiss Bel Hotel Jayapura are Indonesian , so the breakfast we are combined between Indonesian and western but... More 

Travelers are raving about these Jayapura hotels

Grenoble, France
Top Contributor
74 reviews 74 reviews
33 hotel reviews
63 helpful votes 63 helpful votes
4 of 5 stars Reviewed August 13, 2014

Jayapura is a big, noisy and busy city ; the Swiss Bel Hotel is located in the center, along the shore, next to nice warungs in which you may eat delicious grilled fishes enjoying sights of the port. The rooms are large and modern, the lobby well furnished, the basement is made of a big breakfast room, a pool and... More 

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General_Manager_SBJ, General Manager at Swiss-Belhotel Papua, responded to this review

Dear Grenoble We thank you for your review on TripAdvisor and we are really glad to you have enjoy your stay here at Swiss Bell Jayapura What I can see you enjoy the ambiance and surrounding very much and that is our strong selling point . We , Swiss Bel Hotel Jayapura in the one and the only hotel in... More 

Budapest, Hungary
Top Contributor
68 reviews 68 reviews
28 hotel reviews
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed July 22, 2014

Located at the sea front, quite far from the airport (40 minutes ride), clean, friendly staff. Staff lacks knowledge about their surroundings and needs of tourists (e.g. how to get to a specific restaurant and arrange a pick-up from there, no hint on usage of green or blue bemos; no hint on any taxi service etc..). So no one really... More 

Was this review helpful? Yes 1
Acting-GM, General Manager at Swiss-Belhotel Papua, responded to this review

Dear Tim We thank you so much for your review that I have received last night We do glad that you have enjoy your stay here at the Swiss-Bel One thing that I have to apologize that my staff are not be able to explain you about how to get a taxi and also not be able to advise you... More 

Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 20, 2014

From the confirmation communications to our departure after a lovely weekend, my friends and I were impressed with the Swiss-Belhotel in Jayapura. The staff is very accommodating and pleasant. Rooms were comfortable and well-maintained. Meals at the onsite restaurant were a good value by Western standards. The on-call car rental drivers made it easy and comfortable to get to the... More 

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Acting-GM, General Manager at Swiss-Belhotel Papua, responded to this review

Dear Leanna Thank you so much for your review at tripadvsior which we have just received We are glad to you have enjoyed your stay that we are always wish that guest enjoy their stay . We are always train our staff on how to delver the service to the guest in order to make our guest Happy and return... More 

Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed June 1, 2014

I stayed here for business trip and this is my review +++++++++ 1. Nice view ( choose for sea view room and higher is better ) 2. Nice pool 3. The bedroom just clean and tidy -------------- 1. Breakfast was poor 2. Free WiFi only available for Executive Room and Above (you should pay for a voucher if you want... More 

Was this review helpful? Yes 1
Acting-GM, General Manager at Swiss-Belhotel Papua, responded to this review
Google Translation

Dear Aradhysta Salam hangat dari ujung timur Indonesia , Jayapura di Papua Kami Managment dan seluruh staff di Swiss Bel... More 

Senior Contributor
23 reviews 23 reviews
13 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed May 3, 2014

A good comfortable hotel with very nice breakfasts and a nice swimming pool, it also has nice views. The only negative thing I have to say is there is a lack of facilities for people traveling with small children. I tried to book a cot for my 8 month old baby only to be told that there are none available.... More 

Was this review helpful? Yes
Acting-GM, General Manager at Swiss-Belhotel Papua, responded to this review

Dear Andyr First of all please accept my apologize for being late in responding to your review Second off all we are glad that you choose Swiss-Bel Jayapura for your accommodation during your visit to Jayapura I my self and on behalf of the Management apology for missed understanding , actually we do have COT , I assumed staff you... More 

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