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Aston Jayapura Hotel and Convention Center

Jl. Percetakan Negara No. 50 - 58, Jayapura 99111, Indonesia
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1 room 1 guest
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Aston Jayapura Hotel and Convention Center
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55 Reviews from our TripAdvisor Community

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    10
    28
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3
2
7
36
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (6)
Date | Rating
  • Danish first
  • English first
  • Indonesian first
  • Any
English first
  • All months
    (55)
  • Mar-May only
    (16)
  • Jun-Aug only
    (20)
  • Sep-Nov only
    (7)
  • Dec-Feb only
    (12)
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Bandung, Indonesia
Level Contributor
2 reviews
1 of 5 stars Reviewed 3 weeks ago

I was very UPSET AND ANNOYING to received 3 times phone calls..2 times from your hotel and one from a cellphone which has accused me that I brought black suitcase from someone else. " IBU TOLONG KEMBALIKAN KOPER HITAM". It's your employee mistaken why your other employees blamed me till 3 times calls( THREE TIMES). I have never brought anybody... More 

Was this review helpful? Yes
GM-AJHCC, Front Office Manager at Aston Jayapura Hotel and Convention Center, responded to this review

Dear Ibu Dwi M. , "Warmest Greeting from Aston Jayapura Hotel & Convention Center" First of all,Thank you for sharing your feedback on your recent visit to Aston Jayapura. We have taken note on your feedback and we do apologize for in convenience experience that you have during your stay at Aston Jayapura. We will be more frequent training to... More 

Germany
Level Contributor
22 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed July 21, 2015

- Breakfast so so - Rooms are very good and clean - Pool was terrible, looked dirty - Dinner buffet was ok - Hotel is close to the police (cause of surat jalan paper) - Service was ok - Free wifi included

Was this review helpful? Yes
GM-AJHCC, Front Office Manager at Aston Jayapura Hotel and Convention Center, responded to this review

Dear Mr.Rhomomit Warm regards from Aston Jayapura Hotel&Convention Center......... Firstly, We would like to send our grateful due to your stay at Aston Jayapura Hotel&Convention Center. Secondly, We are taking appreciation for Your attention to the condition of our facility, and by the name of Management of Aston Jayapura Hotel & Convention Center, we would like to send apologizes for... More 

Bali, Indonesia
Level Contributor
14 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed July 20, 2015

Do not think twice to look around for Hotel. This hotel has proven to give the best choice of hotel while you're in Jayapura. Stayed there for 4 days and experienced most service they've provided. Room very clean, amenities - standard Aston, breakfast very nice, staff are very friendly and helpful. Don't look around to other hotel, this hotel will... More 

Was this review helpful? Yes
GM-AJHCC, Front Office Manager at Aston Jayapura Hotel and Convention Center, responded to this review

Dear Mr. Wijaya Warm Regards from Aston Jayapura Hotel & Convention Center....... First of all, I would like to send Thank you for Your trust to choose Aston Jayapura Hotel & Convention Center for Your Staying place in Jayapura City. Then, We are happy when You felt satisfied when You stay at Aston Jayapura Hotel& Convention Center. We would like... More 

Singapore, Singapore
Level Contributor
29 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed June 30, 2015

location is considered good as all amenities are within walking distance. (the town is not big to begin with) Room is clean, stuffs are nice. My room window is facing the sea, during the sunrise time, it is just breath taking.

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GM-AJHCC, Front Office Manager at Aston Jayapura Hotel and Convention Center, responded to this review

Dear Mr. Jimmy Lie Warm Regards from Aston Jayapura Hotel & Convention Center....... First of all, I would like to send Thank you for Your trust to choose Aston Jayapura Hotel & Convention Center for Your Staying place in Jayapura City. Then, We are happy when You felt satisfied when You stay at Aston Jayapura Hotel& Convention Center. We would... More 

Surabaya, Indonesia
Level Contributor
85 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 stars Reviewed June 22, 2015

This is the third time I stay at this hotel, they had friendly and responsive staff hotel. In my experience, every time I come back to stay at this hotel, I felt the service provided more better. This hotel is clean, comfortable and quiet as a place to rest, supported by strategic location. Breakfast varied with taste pretty good. Hope... More 

Was this review helpful? Yes
GM-AJHCC, Front Office Manager at Aston Jayapura Hotel and Convention Center, responded to this review

Dear Mr. Timmy Tjondro Warm Regards from Aston Jayapura Hotel & Convention Center....... First of all, I would like to send Thank you for Your trust to choose Aston Jayapura Hotel & Convention Center for Your Staying place in Jayapura City. Then, We are happy when You felt satisfied when You stay at Aston Jayapura Hotel& Convention Center. We would... More 

Darwin, Australia
Level Contributor
28 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed May 9, 2015

I haven't stayed at SwissBell Jayapura so I cannot unequivocaly say that the Aston is "BEST" in Jayapura but it is either best or very close. . JAyapura may not be the A@#ehole of Indonesia but it is probably close. It is at the end of the archipelago at any rate. And why are there so many high priced hotels... More 

Was this review helpful? Yes
GM-AJHCC, Front Office Manager at Aston Jayapura Hotel and Convention Center, responded to this review

Dear Mr.Julius Warm regards from Aston Jayapura Hotel&Convention Center......... Firstly, We would like to send our grateful due to your stay at Aston Jayapura Hotel&Convention Center. Secondly, We are taking appreciation for Your attention to our Staff. In the future, we will Train them to have more warm smile and willing to help all guest, So on the next visit... More 

Tangerang, Indonesia
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed February 18, 2015

I stayed three nights here in a deluxe room with no windows. the service is good and i can feel a touch of Papua. The receptionist, room boy, cleaning service serve me with smile. breakfast menu is quite a lot of variation. Unfortunately, smoking is not comfortable in the room without a window. although there are two blowers, still not... More 

Was this review helpful? Yes
GM-AJHCC, Front Office Manager at Aston Jayapura Hotel and Convention Center, responded to this review

Dear Mr. Bachtiar Hakim Warm regards from Aston Jayapura Hotel&Convention Center......... Firstly, We would like to send our grateful due to your stay at Aston Jayapura Hotel&Convention Center. Secondly, we would like to have confirmation about your room that You have stayed, It was at Superior Room, and one of the specification of the Superior Room, there is no window.... More 

Simi Valley, California
Level Contributor
29 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
5 of 5 stars Reviewed August 17, 2014

I spent a day and one night in Jayapura. This hotel is 1 1/2 hrs from the airport but there is not much next to the airport. The traffic can be hectic, I saw one traffic light but everybody ignored it.. After exploring the town I found the hotel to e way over the top as far as luxury goes.... More 

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Bali, Indonesia
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed July 1, 2014

I stayed here for 2 nights in mid of June with my family. When we arrived, we have to wait about 15 - 20 minutes because they don't have our reservation. Finally they gave us higher category instead. When we got in the room, the bed cover has a stain, the bathroom sliding door was broken and the tv remote... More 

Was this review helpful? Yes
GM-AJHCC, Sales & Marketing Manager at Aston Jayapura Hotel and Convention Center, responded to this review

Dear Ibu Dessy, "Warmest Greeting from Aston Jayapura Hotel & Convention Center" First of all, Deeply sorry for delay response to your input Thank you for sharing your feedback on your recent visit to Aston Jayapura. We have taken note on your feedback pertaining and we do apologize for in convenience experience that you have during your stay at Aston... More 

Balikpapan, Indonesia
Level Contributor
12 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed April 2, 2014

Arrive at the hotel after 1.5 hours drive from airport. Check in was quick and staffs were helpful. The restaurant also serve good food plus wonderful scenery. The hotel is located in business area, if you don't want to take food from restaurant we can find some good places to eat and also karaoke.

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