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On the Rocks Bungalow and Restaurant

Certificate of Excellence
Bukit Lawang, Bukit Lawang 20774, Indonesia
On the Rocks Bungalow and Restaurant
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158 reviews from our community

Traveler rating
    134
    20
    2
    1
    1
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26
87
9
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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bedford
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed here for 3 nights and did the 7 hour trek with Harry - we absolutely loved our whole stay there , it really is very special. Our taxi driver from Lake Toba got lost so it took over 8 and half hours to get to Bukit Lawang (should have been 7 ) and Harry waited for us in... More 

Was this review helpful? Yes 2
Philadelphia, Pennsylvania
1 review
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 4 weeks ago

My 3 friends and I stayed at OTR for two nights and enjoyed a 7 hour jungle trek and tubing/rafting experience. It was absolutely fantastic! The staff and owners are so wonderful and personable. We enjoyed hanging out with them and eating their delicious food during our down time. They really went out of their way to make sure we... More 

Was this review helpful? Yes 5
Melbourne, Australia
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 20, 2015

The Magic of On The Rocks has to be seen to be believed. I have stayed here 3 times over the last 2 years and am always sad to say goodbye. The staff are gorgeous, helpful and sweet. Wawan is gentle humble man who has created a special piece of the world. His knowledge of the flora and fauna is... More 

Was this review helpful? Yes 2
Manchester, United Kingdom
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed April 10, 2015 via mobile

Corinna was really helpful with sorting out an airport pick up for us and he was there waiting for us when we arrived. He stopped off for coconut drinks and tapas and various other lovely things along the way with no extra charge to us. On The Rocks itself is a brilliant place to stay with gorgeous views and closer... More 

Was this review helpful? Yes 4
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 10, 2015

Very friendly and helpful staff. Someone is always available. Airport pick up and drop off. Hotel is in a beautiful location (prepare to climb a lot of steps). Rooms are fantastic with great views, large v.comfortable beds. Food is good but could do with bigger portions. Arranged jungle trek for us. The guide that they got for us (hari) was... More 

Was this review helpful? Yes 2
Dunedin, New Zealand
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed February 6, 2015

Great rooms, immaculate with good views. Pricier than down the hill but worth it if you are up for splurging for a few nights. Loved the coffee, loved the staff, loved my guide Harry. Worth it to do an overnight jungle trek. Ask for Harry and tip him well at the end, he is so knowledgeable and will take good... More 

Was this review helpful? Yes 4
Liverpool, United Kingdom
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed February 3, 2015

Lovely bungalows, each very secluded. There is a long walk from the rest of the village, but it is worth it. Because of the fact you wont want to walk down to the other restaurants however, the food is over-priced and had no flavour. The staff are lovely and very friendly. It is not worth doing a trek here, if... More 

Was this review helpful? Yes 3
Yarmouth, Maine
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
17 helpful votes 17 helpful votes
1 of 5 stars Reviewed February 3, 2015

On the Rocks was fairly good in responding by email when I set up the stay and the jungle trek for one night. The bed in the room was comfortable; the cold shower was a surprise, but we had to survive it. The trek guide (Harry) was very good, and we did enjoy seeing a number of orangutans. BUT.... the... More 

Was this review helpful? Yes 7
OnTheRocksManager, Owner at On the Rocks Bungalow and Restaurant, responded to this review

Hello Guest, we are not surprised to get this review. You stayed at our place with the writer of the poor review. One family, 4 person. We expect that the other family members will also write a review soon. We wanna give you the same advice: DON'T LIE. Just be fair! Are you serious? A staffer told you that we... More 

1 review
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed January 28, 2015

We were deeply disappointed by our experience. First, the positives: the rooms are comfortable, the grounds are attractive, the food (when it finally arrives) is quite good. The guide (Harry) whom they arranged for our one-night trek was excellent. Now, the negatives: Wawan and Corinna, the proprietors, seemed only interested in sucking tourists dry with inflated prices and subpar services,... More 

Was this review helpful? Yes 5
OnTheRocksManager, Owner at On the Rocks Bungalow and Restaurant, responded to this review

Hello Guests, First of all, we accept critics, but we DON'T accept LIES. DON’T LIE ABOUT OUR WIFI: We don't have to pay a bill to a provider for WIFI/internet. This is a audacious lie. We add credit to a sim card. We just had to buy new credit in the village. Waiting time was 30 minutes. Afterwards your father... More 

1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed January 27, 2015

Myself and 3 others stayed here for a a few days including a jungle trek over new years eve and could not speak any more highly of every aspect of our visit. Firstly the location; nestled perfectly on top of a picturesque hill surrounded by the jungle and all the elements that make this a destination to travel to, the... More 

Was this review helpful? Yes 3
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