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All 10 Kupang hotels

Swiss-Belinn Kristal Kupang

3.5 of 5 Resort   |   Jl. Timor Raya No.59, Kupang 85225, Indonesia
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Swiss-Belinn Kristal Kupang
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Ranked #4 of 10 Hotels in Kupang
A recent review
5 of 5 stars reviewed 1 week ago
Sebastian2674 Australia
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53 reviews from our community

Traveler rating
    3
    6
    28
    7
    9
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2
2
7
36
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
Date | Rating
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English first
Australia
1 review
5 of 5 stars Reviewed 1 week ago

Amazing place for a business trip, great front office as well as room service and restaurant staff. Special mention of front desk manager Aldina for making it a comfortable and enjoyable stay... Would love to visit Kupang again and will not be staying anywhere else...

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Swiss-belinn K, Manager at Swiss-Belinn Kristal Kupang, responded to this review

Dear Sebastian2674, Thank you for your recent review on TripAdvisor. Your kind comments about our front office, room service and restaurant are a wonderful compliment to the staff who strive to continuously improve their skills. I am pleased that your contact with Aldina was memorable, and I will be sure to thank her personally for this. Thank you again, it’s... More

Malang, Indonesia
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
3 of 5 stars Reviewed 2 weeks ago

Very home-y and small space overall so it feels like a guest house with modern facilities, but it has no lift in the new wing....so if you have lots to carry or wheel-chair bound, it may pose a problem. Cafe is small and adequate but the service is relatively slow because of small number of staff available. The room is... More

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Swiss-belinn K, Manager at Swiss-Belinn Kristal Kupang, responded to this review

Dear Jasmin S, We very much appreciate that you have taken the time to provide us with your feedback and comments regarding your recent stay at Swiss-Belinn Kristal Kupang. It is always a pleasure to receive both positive and constructive feedback such as yours. It is great to read that you have enjoyed our homey atmosphere, comfortable rooms and relaxing... More

Jakarta, Indonesia
Contributor
16 reviews 16 reviews
14 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Stopped there for one 2 nights, after rotation. Hotel was on renovation and they put us in the old building, horrible rooms. No idea how are the new rooms. Pool even in front of the sea, there is no effort on decoration, old pool bar with old equipment inside…. At the breakfast we arrived just at the start of the... More

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Swiss-belinn K, Manager at Swiss-Belinn Kristal Kupang, responded to this review

Dear Philippe A, Thank you for taking the time to post your feedback, we are certainly disappointed that your stay was not all that it could have been. We are sorry to read about your perception of the general attitude of our staff - this does not in any way reflect the usual level of Swiss-Belinn Kristal Kupang. Kindly rest... More

Rote Island, Indonesia
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed July 29, 2014

It's a comfortable accommodation for a night with swimming pool in front of the see, nice breakfast, wifi,... We've stayed already four times before taking the boat to Rote Island... the wonderful paradise in this world! Don't worry, booked without hesitation!

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Swiss-belinn K, Manager at Swiss-Belinn Kristal Kupang, responded to this review

Dear AnnickThibaut, Thank you so much for taking the time to write your review on Trip Advisor! It is great to read that you enjoy our swimming pool, our breakfast and the wifi connection. We are very happy that you choose to stay with us before your journey to Rote Island, and we look forward to welcoming you back to... More

Perth, Australia
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed July 3, 2014

i stayed here in the middle of June, it was full so i booked for one night only, but i asked for waiting list because i need to stay for a week, and they made me as priority so i can stay until more than one week, even though i have to change room. this hotel was still under renovation,... More

Was this review helpful? Yes 2
Perth, Australia
Contributor
17 reviews 17 reviews
7 hotel reviews
16 helpful votes 16 helpful votes
2 of 5 stars Reviewed June 29, 2014

We had to stay here for a stop over on our way to Rote island, it was meant to be 1 night, our first night was really good, our room was lovely and i was really surprised after reading some bad reviews, the place is under construction so the outdoor area is pretty unattractive, but ou dinner was nice which... More

Was this review helpful? Yes 1
Kuala Lumpur, Malaysia
Top Contributor
75 reviews 75 reviews
28 hotel reviews
34 helpful votes 34 helpful votes
1 of 5 stars Reviewed April 28, 2014

Wow. I have stayed here 4 times now, as it's generally the place my employer books us into. However, having stayed at the Hotel on the Rock and the T-More in Kupang also, I would strongly recommend those to travellers or business people instead of this place. Here are some highlights (read lowlights). *Arrived last night at 11pm, came to... More

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Perth, Australia
1 review
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed March 28, 2014

Was there with 2 friends on 27 march 2014. Pretty sales young lady at the airport gave incomplete information about rate. Duty manager ( a lady ) was unfriendly and telling lies. Promised a sea view room but gave me a wrong one and made me wait about 40 minutes to get the right one. Bath room was dirty, water... More

Was this review helpful? Yes 4
Jakarta
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed March 22, 2014

Dim light, i think the wall and the light is yellowish. It's just not as bright as a hotel should be... Stay at the new building on left wing which had rather weird architecture... good shower though...

Was this review helpful? Yes 2
Depok, Indonesia
Senior Contributor
31 reviews 31 reviews
15 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed February 24, 2014

I don't know what to be put on the title space, so I think that's the best title for Kristal. It was improved all over the place, including the pool, so that I missed my chance to swim :( The new building were fine - with much expensive price of course, but the old ones were crap. Don't like the... More

Was this review helpful? Yes 1
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Additional Information about Swiss-Belinn Kristal Kupang

Address: Jl. Timor Raya No.59, Kupang 85225, Indonesia
Location: Indonesia > East Nusa Tenggara > West Timor > Kupang
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Swiss-Belinn Kristal Kupang 3.5*
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