We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Hotel Riu Palace Pacifico

4.0 of 5 Av. de los Cocoteros, Lote Hotelero G | Nuevo Vallarta - Nayarit, 63732, Mexico
Hotel website
Hotel packages
Hotel deals
Special Offer
Black Fri-Cyber Mon SALE
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Certificate of Excellence 2014
Hotel Riu Palace Pacifico
Professional photos View all
Hotel Riu Palace Pacifico
Write a Review

1,912 reviews from our community

Traveler rating
    1,103
    531
    169
    56
    53
See reviews for
488
1,050
20
18
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (558)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (1912)
  • Mar-May only
    (510)
  • Jun-Aug only
    (454)
  • Sep-Nov only
    (461)
  • Dec-Feb only
    (487)
All months
There are newer reviews for Hotel Riu Palace Pacifico
See the most recent reviews
Brighton
Contributor
13 reviews 13 reviews
4 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 2 weeks ago

WOW. What can I say. This hotel was the most awesome all inclusive I have ever been to. It really is 5 star - the service, the restaurants, the beautiful location and the immaculately clean resort. The best bits: Free wifi Chocolate fountains, 24 hour snacks (nachos, burgers etc), incredible food - A La Carte EVERY NIGHT if you want!!... More

Was this review helpful? Yes 5
manchester
Senior Contributor
24 reviews 24 reviews
16 hotel reviews
123 helpful votes 123 helpful votes
3 of 5 stars Reviewed 2 weeks ago

As the title of this review suggests I have mixed feelings about the hotel. I will explain why, which may help put my review in context. This hotel in Britain is marketed as one of Thomsons a la carte selection which is its finest level of hotel. I am also aware that a Riu Palace is Riu’s top level of... More

Was this review helpful? Yes 4
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Arrived back yesterday after a 2 week stay. MONEY WAS TAKEN FROM OUR ROOM. After spending the morning around the pool I decided to go back to my room to find the maid had left a sign on the door to say she was cleaning. I entered the room to find my safe was open but there was no maid... More

Was this review helpful? Yes 2
Boone, Iowa, United States
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My introduction to an all-inclusive resort was DAZZLING. The grounds alone were spectacular. The rooms were spacious and clean, and the staff was attentive and friendly. A sister RIU hotel along the beach offered nightlife for the young adults in my group which helped my shy son be more social and gain confidence in his Spanish skills. The only area... More

Was this review helpful? Yes 3
Denver
Senior Contributor
40 reviews 40 reviews
15 hotel reviews
33 helpful votes 33 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The Riu is like Starbucks: you always know what you're going to get. In that respect, it's really good. The food is decent, the rooms are large, the pool is nice (though there is really only one- the kids pool is so tiny, I never saw anyone in it), and it's right on the beach. It was our first time... More

Was this review helpful? Yes 4
VANCOUVER
1 review
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 2 weeks ago

A friend and I visited the Riu Palace Pacifico for 11 days. We were generally quite satisfied with our holiday. The food was great. We never had a problem finding something good to eat and the desserts were to die for. The hotel and the hotel grounds were spotless. There were people cleaning around the clock. The hotel decor is... More

Was this review helpful? Yes 9
Birmingham, England, United Kingdom
1 review
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We flew premium on the dreamliner mid october,flight ok but they still ran out of drinks 2 hours before landing even in premium . Hotel very grand and clean wish i could have bought one of thier cleaners home with me they never stop .We had room 7009 jacuzzi suite by far the best room we have stayed it was... More

Was this review helpful? Yes 5
wigan
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We spent 2 weeks here 16/10/14 to 30/10/14. We flew out on Thomsons Dreamliner (it is only a plane )we upgraded to premium for the extra room as we have before then found the cenre console makes it hard to get out of the window seat without disturbing you partner, it is a long flight but Puerta Vallarta is worth... More

Was this review helpful? Yes 2
Cardiff South Wales
Senior Contributor
24 reviews 24 reviews
16 hotel reviews
55 helpful votes 55 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I can only write about our own experience, my wife and I are at thr Riu Palace Pacifico as I write thid review and I am going to keep it rather short anf to the point. The hotel is never s 5* in my opinion snd hsving booked with Thomson their description is inaccurate.If you need a bed arounf the... More

Was this review helpful? Yes 6
Calgary
Reviewer
4 reviews 4 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We have just returned from a great holiday at the RIU Palace Pacifico. The first impression was one of awe at the lobby, and when we got in the room we were blown away by the room and the view out to the sea.It was great! The food was very good in the buffet,and that's the only one we can... More

Was this review helpful? Yes 6
Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Hotel Riu Palace Pacifico? Share your experiences!

Write a Review Add Photos & Videos

Hotel Summarization (Beta)

What travelers say

  • Very nice(46)
  • Entertainment staff(24)
  • Pool area(23)
  • Specialty restaurant(23)
  • Great time(21)
  • Steak house(21)
  • Room service(14)
  • Sports bar(14)
  • Ocean view room(9)
  • Other resorts(7)

Additional Information about Hotel Riu Palace Pacifico

Address: Av. de los Cocoteros, Lote Hotelero G | Nuevo Vallarta - Nayarit, 63732, Mexico
Location: Mexico > Pacific Coast > Nayarit > Riviera Nayarit
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Hotel Riu Palace Pacifico 4*
Number of rooms: 445
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hotels.com, BookIt.com, TripOnline SA, Otel, Priceline, Travelocity, Despegar.com and Tingo so you can book your Hotel Riu Palace Pacifico reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Riu Palace Pacifico Hotel Riviera Nayarit
Riu Palace Pacifico Nuevo Vallarta

2,400 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (2032)
Viewed
Pool/beach area (381)
Viewed
Hotel & grounds (505)
Viewed
Room/suite (240)
Viewed
Dining (86)
Viewed
2:50
Videos (5)
Viewed
Bathroom (27)
Viewed
View from room (159)
Viewed
Family/play areas (7)
Viewed
Business center/function rooms (2)
Viewed
Other (620)

Expert photos: Taken by TripAdvisor travel experts

Viewed
All expert photos (353)
Viewed
Amenities (59)
Viewed
Beach (12)
Viewed
Pool (39)
Viewed
Restaurants and Bars (100)
Viewed
Standard Room #5007 (35)
Viewed
Standard Room #5040 (47)
Viewed
The Hotel (61)

Management photos: Courtesy of the property manager

Viewed
All management photos (16)
Viewed
Other (16)
Hotels you might also like...
Check In Check Out
Price Your Stay

Near Hotel Riu Palace Pacifico

Top-rated Attractions Nearby
Top-rated Restaurants Nearby