We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 81 Riviera Nayarit hotels

Hotel Riu Palace Pacifico

4.0 of 5 Resort (All-Inclusive)   |   Av. de los Cocoteros, Lote Hotelero G | Nuevo Vallarta - Nayarit, 63732, Mexico
Hotel website
Hotel packages
Hotel deals
Hotel amenities
Special Offer
Summer Special Offer
Save Saved
You added Hotel Riu Palace Pacifico to your Saves list
Hotel Riu Palace Pacifico
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
You must enter dates to see the best prices.
Ranked #17 of 81 hotels in Riviera Nayarit
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 3 days ago
  • Overview
  • Reviews (1,729)
  • Photos (2,231)
  • Amenities
  • Q&A (3)
  • Room tips (475)
  • Location
  • More
Write a Review

1,729 people have reviewed this hotel

Traveler rating
See reviews for
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (475)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
2 reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

This is my 3rd year in a row at an all inclusive in PV. I've stayed at Dreams and Secrets, both in the AM resort chain. I decided to try Riu this year because the prices at Secrets had increased since last year. I wish I had just paid the extra to stay at Secrets again. Riu did have many... More

Was this review helpful? Yes 6
Nottingham, United Kingdom
1 review
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

My wife and I stayed at the Palace Pacifico from 3rd to 17th July after being upgraded from the nearby RIU Jalisco where we stayed seven years ago celebrating our 37th wedding anniversary. Now, having retired, we decided to re-live the experience for our 44th. but after seeing the changes to the Jalisco we would have been bitterly disappointed. Having... More

Was this review helpful? Yes 6
Wichita, Kansas, United States
11 reviews 11 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We stayed here for a week, and for a very reasonable price for two people. The staff was always willing to help and all were very polite. I appreciated that the resort had shows every day during pool time, and every night. It made the resort more fun! The food was excellent as well! The maids were always cleaning and... More

Was this review helpful? Yes 3
Orange County, California
Senior Contributor
26 reviews 26 reviews
11 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

If you have the option, book transportation to and from the airport! Get your luggage and walk straight out the door of the airport. If you don't, you will get sales pitches from every new resort in Mexico. Once I arrived, the receptionists were ready. They upgraded my room to a full ocean view in the front. The room was... More

Was this review helpful? Yes 6
1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 6 days ago NEW via mobile

Have only been here 3 days so quick review. Hotel large and clean. Very disappointed to hear that people with thomson were upgraded to this hotel so lot of riff raff here not your usual 5star cliental so will be making a formal complaint to thomson. Food- lots on offer. Hotel grounds- clean and tidy. Rooms- spacious 8052.great view. Entertainment... More

Was this review helpful? Yes 3
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

My (new) hubby and I booked this last-minute for our honeymoon, and based our decision on the price (great deal) and reviews. Pros: our room was very nice - spacious and clean, with a mini-bar and alcohol dispensers, all included. We had a partial ocean view and faced empty land, which was fine. The staff were great, and although our... More

Was this review helpful? Yes 4
1 review
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

My boyfriend and I stayed at the riu palace Pacifico from July 13- July 18. We made sure to call in and confirm our reservation a few days before our arrival, just to make sure. Upon arriving the gust of heat you feel stepping out of the plane is insane!! We also made sure to have transportation ready there to... More

Was this review helpful? Yes 6
Glasgow, United Kingdom
3 reviews 3 reviews
3 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 1 week ago

First and foremost, my family and I have just returned from a fantastic holiday at this hotel and would highly recommend it. As the title suggests, it is a 5 holiday grade hotel but not 5 star! It does its best to live up to its rating though and is probably the most meticulously cleaned holiday hotel I have stayed... More

Was this review helpful? Yes 11
Nipomo, California
4 reviews 4 reviews
3 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 1 week ago

Arrived and greeted by staff with a glass of champagne, very cool. Booked a Jr. Suite Partial Ocean view, instead was given a regular room on the 8th floor and faced an empty lot, very disappointed. Went downstairs to ask why I was not given what I booked and the guy at the reception said I was assigned what I... More

Was this review helpful? Yes 4
Stevenage, United Kingdom
1 review
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

We have recently returned from a week at the Rui Pacifico Palace hotel. After an initial 4 hour delay due to plane problems with Tomsons new “Dreamliner”, we finally arrived by taxi at the hotel shortly after landing. We were greeted at reception by the staff with a glass of champagne, very friendly. The hotel was faultless really, great service... More

Was this review helpful? Yes 4
Owners: What's your side of the story?
If you own or manage Hotel Riu Palace Pacifico, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Hotel Riu Palace Pacifico? Share your experiences!

Write a Review Add Photos & Videos

Hotel Summarization (Beta)

What travelers say

  • Very nice(46)
  • Entertainment staff(24)
  • Pool area(23)
  • Specialty restaurant(23)
  • Steak house(21)
  • Great time(21)
  • Room service(14)
  • Sports bar(14)
  • Ocean view room(9)
  • Other resorts(7)

Additional Information about Hotel Riu Palace Pacifico

Address: Av. de los Cocoteros, Lote Hotelero G | Nuevo Vallarta - Nayarit, 63732, Mexico
Location: Mexico > Pacific Coast > Nayarit > Riviera Nayarit
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hotel Riu Palace Pacifico 4*
Reservation Options:
TripAdvisor is proud to partner with Orbitz, BookIt.com, Tingo, Hotels.com, Travelocity, Expedia, Priceline, Venere and Agoda so you can book your Hotel Riu Palace Pacifico reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Riu Palace Pacifico Hotel Riviera Nayarit
Riu Palace Pacifico Nuevo Vallarta

2,231 photos of this hotel

Traveler photos: See what travelers like you saw

All traveler photos (1873)
Hotel & grounds (502)
View from room (159)
Dining (86)
Room/suite (239)
Pool/beach area (373)
Videos (5)
Bathroom (27)
Family/play areas (7)
Other (475)

Expert photos: Taken by TripAdvisor travel experts

All expert photos (354)
Amenities (59)
Beach (12)
Pool (40)
Restaurants and Bars (100)
Standard Room #5007 (35)
Standard Room #5040 (47)
The Hotel (61)

Management photos: Courtesy of the property manager

All management photos (5)
Other (5)


Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#8 Business Hotel in Riviera Nayarit #11 Top resorts Hotel in Riviera Nayarit #11 Luxury Hotel in Riviera Nayarit #13 Spa Hotel in Riviera Nayarit #15 On the Beach Hotel in Riviera Nayarit
Hotel Class
Official Description (provided by the hotel)
* In Riviera Nayarit, overlooking the Pacific Ocean * Located on Playa de Flamingos beach, 2 km / 1.5 miles from Nuevo Vallarta * Complimentary sun loungers on the beach * 9-storey building * 5 km / 3.1 miles from various shops * 13 km / 8 miles from the airport * 1 km / 0.6 miles from Flamingos Golf Club * Credit cards accepted: Visa, MasterCard, Amex ... more   less 
Number of rooms

See which rooms travelers prefer