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Ramada Hotel Bruehl-Koeln

4.0 of 5
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Roemerstrasse 1, 50321 Bruhl, North Rhine-Westphalia, Germany
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Ramada Hotel Bruehl-Koeln
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Ranked #3 of 10 Hotels in Bruhl
A recent review
5 of 5 stars reviewed 2 weeks ago
Jo C Greater Manchester, United Kingdom
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144 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Greater Manchester, United Kingdom
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Very clean and welcoming. Great breakfast lots of choice,nice big comfy bed. Would stay here again anytime. Nice free bottled water in the room. Really enjoyed our stay. Nice big car park and handy for the litttle supermarket close by.

Was this review helpful? Yes 1
H-Hotels_AG, Leiter Gästebetreuung at Ramada Hotel Bruehl-Koeln, responded to this review

Dear Guest, many thanks for your completely positive Feedback. To offer good service and good quality, is our stimulus. We really enjoy your feedback and recommendation and we are already looking forward to the next time welcoming you in our Ramada Hotel. Greetings from Brühl Your Team from RAMADA Hotel Brühl-Köln Fabienne Lennert - Online Reputation Manager More 

buckinghamshire, england
Level Contributor
54 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We stayed at this Hotel on the way home from touring Austria on a coach tour. Room was comfortable and clean , was disappointed to find in the ensuite the sink has severe cracking in it which is sad as the rest of the ensuite was fine and like the room clean.The sink sadly lets the whole room ambiance down... More 

Was this review helpful? Yes
Guettler-Lieven, Leiter Gästebetreuung at Ramada Hotel Bruehl-Koeln, responded to this review

Dear Guest, many thanks for your completely positive Feedback. To offer good service and good quality, is our stimulus. With pleasure we transmit your praise to our team. Many thanks and we are glad about a reunion with you in our Ramada Hotel. Kind regards Your Team from RAMADA Hotel Brühl-Köln Fabienne Lennert - Online Reputation Manager More 

Leeds, United Kingdom
Level Contributor
72 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

We stayed at the Ramada, Bruhl, Germany twice whilst doing a National Holidays trip to Austria. Once on the way out and again on the way home. The staff are very helpful, breakfast was lovely and the rooms VERY comfortable. On the return visit we also had an all you can eat evening buffet which was a mixture of hot... More 

Was this review helpful? Yes
Guettler-Lieven, Leiter Gästebetreuung at Ramada Hotel Bruehl-Koeln, responded to this review
Google Translation

Lieber Gast, ein herzliches Dankeschön für Ihre wunderbare Bewertung! Prima, dass Ihnen unser Ramada Hotel Brühl gefallen hat und Sie... More 

Athens, Greece
Level Contributor
23 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
4 of 5 stars Reviewed May 12, 2015

I stayed there for one night while on a bussines trip to Brühl/Köln. The room was good sized, the buffet breakfast was really great and the staying cost was not bad. Could be a little bit cheaper (i paid about 80€ for one night). I would recomend this hotel.

Was this review helpful? Yes
Guettler-Lieven, Leiter Gästebetreuung at Ramada Hotel Bruehl-Koeln, responded to this review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Kind regards Your Team from RAMADA Hotel Brühl-Köln Fabienne Lennert - Online Reputation Manager More 

Port Coquitlam, Canada
Level Contributor
45 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 stars Reviewed May 8, 2015

By accident, this hotel was booked not knowing Bruehl is a 40 Euro taxi ride from Cologne. First before reviewing the room, the front desk service was 100% top notch. Also the breakfast was great, lots too choose from and reasonable. The rooms are another thing. It was so hot and the air conditioner did not work. Open the windows... More 

Was this review helpful? Yes 1
Guettler-Lieven, Leiter Gästebetreuung at Ramada Hotel Bruehl-Koeln, responded to this review

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn... More 

Malaysia
1 review
1 of 5 stars Reviewed May 3, 2015

I have booked this hotel for coming 7 of may for 1 night. Called up ramada hotel and ask if they have extra bed and they said that there is and ask me to state it under the additional request box when I book using agoda together with my email. To date no one replied. As such I emailed them... More 

Was this review helpful? Yes
Guettler-Lieven, Leiter Gästebetreuung at Ramada Hotel Bruehl-Koeln, responded to this review

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn... More 

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Hanover, Germany
Level Contributor
104 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 195 helpful votes
3 of 5 stars Reviewed February 2, 2015

Stayed here to meet a business partner for one night. The charge was 78,00 € compared to other chain hotels rooms were just average. Quite small and a smell of the nineties. Staff was very helpful and eager to please. Breakfast was nothing to write home about.. Bathroom small also.

Was this review helpful? Yes 3
Guettler-Lieven, Leiter Gästebetreuung at Ramada Hotel Bruehl-Koeln, responded to this review

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Kind regards Your Team from RAMADA Hotel Brühl-Köln Fabienne Lennert - Online Reputation Manager More 

Sheffield, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed January 20, 2015

We have just stayed at this hotel with Leger Twixmas tour the buffet they put on for New Years Eve was just about the best buffet I have ever seen. Nothing was spared it was fantastic. The hotel put on a really excellent New Years entertainment.

Was this review helpful? Yes 3
Guettler-Lieven, Leiter Gästebetreuung at Ramada Hotel Bruehl-Koeln, responded to this review

Dear guest, Thank you for your stay at our Ramada Hotel Brühl and your feedback here at TripAdvisor. In our breakfast buffet we attach great importance to quality and selection. We offer our guests a lot of articles and hope that there is something for everyone. We are very pleased that you enjoyed it . We are glad that you... More 

Bruges, Belgium
Level Contributor
101 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 127 helpful votes
3 of 5 stars Reviewed January 8, 2015

We stayed in this hotel with our family (7 adults and 5 children in 4 rooms) the night before we went to Phantasialand. This theme-park is only 5 min. from the hotel (3km). Parking is free. Rooms are slightly dated but clean, spacious and well maintained. One room was a family-suite. This is a very spacious, double room (so you... More 

Was this review helpful? Yes 2
Guettler-Lieven, Leiter Gästebetreuung at Ramada Hotel Bruehl-Koeln, responded to this review

Dear Guest, We are sorry to read that we could not convince positive in all respects but very pleased with your praise regarding the cleanliness and our good value. Your criticisms we gratefully acknowledge and take them into account in our planning. We all hope to convince you with another visit to our hotel. Until then, we wish you a... More 

Cardiff, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed December 16, 2014

We were booked into this hotel as part of a Christmas Markets coach tour, and would probably describe it as of a reasonable standard, in spite of some of the staff. The hotel itself is clean, well-furnished and maintained, but - with the notable exception of those in the little bar, who were really helpful - we found the staff... More 

Was this review helpful? Yes 1
Guettler-Lieven, General Manager at Ramada Hotel Bruehl-Koeln, responded to this review

Dear Stephen, thank you very much for your stay in our RAMADA Hotel Brühl-Köln. Thank you also for having taken your time in order to inform us about your experiences and your impressions. We read your valuable advice very attentively, because your opinion is very important to us. We can understand very well your disappointment and annoyance at the occurrences... More 

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