We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 14 Ujjain hotels

Hotel Surana Palace

23, G.D.C. Road | Dashera Maidan, Ujjain 456010, India
Hotel amenities
Hotel Surana Palace
Ranked #10 of 14 hotels in Ujjain
We can't find prices for this hotel
Our online travel partners don't provide prices for this hotel, but we can search other options in Ujjain
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Write a Review

11 people have reviewed this hotel

Traveler rating
    1
    2
    1
    4
    3
See reviews for
7
2
Solo
0
1
Rating summary
  • Location
    3 of 5 stars
  • Sleep Quality
    2.5 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    2.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (4)
Date | Rating
  • English first
  • French first
  • Any
English first
Raipur, India
Senior Contributor
44 reviews 44 reviews
30 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 1 week ago

I kind of liked this property. Being an old property, it has maintained its standards and also very clean and tidy. I wonder why all of other reviewers have given a negative feedback about this property. The food is pure veg, and tasty. The rooms are decent in size and maintained upto the mark. The rates are very affordable. The... More

Was this review helpful? Yes
Mumbai (Bombay), India
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed November 16, 2013

We just had a wedding at Surana Palace. A great experience given the length of arrangements required. We occupied most of rooms which were well maintained. Food was very good. A decent malwa taste which was expected was presented. I think the flip side is they are trying multiple businesses so same staff is used across. Staff was busy to... More

Was this review helpful? Yes
Bareilly, Uttar Pradesh, India
Senior Contributor
38 reviews 38 reviews
14 hotel reviews
17 helpful votes 17 helpful votes
1 of 5 stars Reviewed August 11, 2013

Horrible,terrible,pathetic,bad,poorly managed.I can't imagine why it is there on the list of travel portals at all.It needs serious renovation and complete transformation of operations.JUST ONE TIP:AVOID!!!

Was this review helpful? Yes 2
Panipat, India
2 reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed November 4, 2012

Not recommended at all. We went Ujjain to visit Mahakaleshwar temple. The guys at the hotel are not courteous. They allocated the room to us only at 12 pm when they say check in time is around 10 am. They threw our luggage out as soon as it was 9 am.. even after repeated requests of extension for just half... More

Was this review helpful? Yes 2
Mumbai, Maharashtra, India
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed May 30, 2012

Not recommended at all. We went Ujjain to visit Mahakaleshwar temple. The guys at the hotel are not courteous. They allocated the room to us only at 12 pm when they say check in time is around 10 am. They threw our luggage out as soon as it was 9 am.. even after repeated requests of extension for just half... More

Was this review helpful? Yes 2
Mumbai
Senior Contributor
33 reviews 33 reviews
9 hotel reviews
24 helpful votes 24 helpful votes
1 of 5 stars Reviewed January 3, 2012

I had booked Surana Palace based on reviews on Trip Advisor. I rely on Tip Avisor reviews for stays in places I have not visited and have been always rewarded with a great stay. Unfortunately for this time I was in for a shocker. I read through all reviews and assumed that the place had improved since the 2008 “Palace?... More

Was this review helpful? Yes 7
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed December 3, 2011 via mobile

in the city ujjain this hotel is very renowned. best service and familier staff really admiarable. I only stay in suranas hotel fantastic food and cleaness have no doubt peacefull enviorment rich stay at surana palace Rahul Raj Soni AUM Mphasis pvt ltd. Indore.

Was this review helpful? Yes 3
Hardik_Surana, Owner at Hotel Surana Palace, responded to this review

thank u so much fr your review. we appreciate it n hope to see your visit soon. More

India
Senior Contributor
26 reviews 26 reviews
25 hotel reviews
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed June 12, 2010

surana palce is nice hotel to stay. located at very quiet place the hotel is good and have also good restaurant also there are shops and large market nearby ie freeganj which host variety of shops and eateries if you want to stay in hotel which provide calmness. My overall experience at the hotel was very good.

Was this review helpful? Yes 5
Delhi
1 review
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed January 13, 2009

We are visting Ujjain regularly. This time I was with my family and parents, so for better comfort I thought this hotel could be better, but my experience is very bad. I booked 3 Executive VIP rooms, but rooms were in worst condition. Batrooms with no ventillation and no power backup. Behaviour of hotel staffs were also very bad. they... More

Was this review helpful? Yes 9
Sussex
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
15 helpful votes 15 helpful votes
2 of 5 stars Reviewed November 10, 2008

It really is impossible to find anywhere clean in Ujjain. The Surana Palace is just about OK for a night. The rooms have clean beds but they were bug-infested on our visit (cockroaches etc) the bathrooms were really dirty. Unpleasant smell in the corridors as well. The staff were friendly but spoke no English. The restaurant was good though and... More

Was this review helpful? Yes 5

Been to Hotel Surana Palace? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hotel Surana Palace

Address: 23, G.D.C. Road | Dashera Maidan, Ujjain 456010, India
Location: India > Madhya Pradesh > Ujjain
Amenities:
Business Center with Internet Access Restaurant
Hotel Style:
Ranked #10 of 14 hotels in Ujjain
Price Range (Based on Average Rates): $

Owners: What's your side of the story?

If you own or manage Hotel Surana Palace, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

Bookmark for later
Save Saved
You added Hotel Surana Palace to your Saves list