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Hotel Surana Palace

23, G.D.C. Road | Dashera Maidan, Ujjain 456010, India
Hotel Surana Palace
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14 reviews from our community

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Rating summary
  • Location
    3 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    2.5 of 5 stars
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Silvassa, India
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed January 28, 2015

I booked this hotel through CLEARTRIP, the hotel & services are good in consideration of budget. The food is good. The hotel is near to Mahakaleshwar temple & railway station. I enjoyed the visit of UJJAIN, the city of holy temples.

Review collected in partnership with Cleartrip

Was this review helpful? Yes 4
Vadodara, India
Level Contributor
29 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
3 of 5 stars Reviewed July 22, 2014

One of our family members stayed at this Hotel so opt for the same during our visit to Ujjain on personal ground. Hotel located at Dewas road and opposite to dehsera maidan, this really a budget hotel, visitor who wish to come for darshan and visit to new city thisis good location to stay for short time. prefer the first... More 

Was this review helpful? Yes 3
Pune, India
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
1 of 5 stars Reviewed May 18, 2014

The hotel is located far from most of the places. The reception is hostile to guests. They feel every guest coming via online booking sites as alien and treat like we got the stay for free. Rooms are stinking, leaking, dirty, terrible.. I knew this hotel since last 18 yr but I won't recommend this to anyone now. The photographs... More 

Was this review helpful? Yes 6

Travelers are raving about these Ujjain hotels

Raipur, India
Level Contributor
52 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 83 helpful votes
4 of 5 stars Reviewed April 7, 2014

I kind of liked this property. Being an old property, it has maintained its standards and also very clean and tidy. I wonder why all of other reviewers have given a negative feedback about this property. The food is pure veg, and tasty. The rooms are decent in size and maintained upto the mark. The rates are very affordable. The... More 

Was this review helpful? Yes 1
Mumbai (Bombay), India
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed November 16, 2013

We just had a wedding at Surana Palace. A great experience given the length of arrangements required. We occupied most of rooms which were well maintained. Food was very good. A decent malwa taste which was expected was presented. I think the flip side is they are trying multiple businesses so same staff is used across. Staff was busy to... More 

Was this review helpful? Yes 1
Bathinda, India
Level Contributor
60 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
1 of 5 stars Reviewed August 11, 2013

Horrible,terrible,pathetic,bad,poorly managed.I can't imagine why it is there on the list of travel portals at all.It needs serious renovation and complete transformation of operations.JUST ONE TIP:AVOID!!!

Was this review helpful? Yes 4
Panipat, India
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed November 4, 2012

Not recommended at all. We went Ujjain to visit Mahakaleshwar temple. The guys at the hotel are not courteous. They allocated the room to us only at 12 pm when they say check in time is around 10 am. They threw our luggage out as soon as it was 9 am.. even after repeated requests of extension for just half... More 

Was this review helpful? Yes 2
Mumbai, Maharashtra, India
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed May 30, 2012

Not recommended at all. We went Ujjain to visit Mahakaleshwar temple. The guys at the hotel are not courteous. They allocated the room to us only at 12 pm when they say check in time is around 10 am. They threw our luggage out as soon as it was 9 am.. even after repeated requests of extension for just half... More 

Was this review helpful? Yes 2
Mumbai
Level Contributor
33 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
1 of 5 stars Reviewed January 3, 2012

I had booked Surana Palace based on reviews on Trip Advisor. I rely on Tip Avisor reviews for stays in places I have not visited and have been always rewarded with a great stay. Unfortunately for this time I was in for a shocker. I read through all reviews and assumed that the place had improved since the 2008 “Palace?... More 

Was this review helpful? Yes 7
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed December 3, 2011

in the city ujjain this hotel is very renowned. best service and familier staff really admiarable. I only stay in suranas hotel fantastic food and cleaness have no doubt peacefull enviorment rich stay at surana palace Rahul Raj Soni AUM Mphasis pvt ltd. Indore.

Was this review helpful? Yes 3
Hardik_Surana, Owner at Hotel Surana Palace, responded to this review

thank u so much fr your review. we appreciate it n hope to see your visit soon. More 

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