We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

The Zuri Kumarakom

Certificate of Excellence
V-235, A1-A54, Karottukayal, Kumarakom 686563, India
Hotel amenities
Best prices for: 1 room 1 guest
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 4 more sites!
The Zuri Kumarakom
Professional photos View all
Browse nearby
The Zuri Kumarakom
Write a Review

906 reviews from our community

Traveler rating
    550
    243
    76
    20
    17
See reviews for
317
361
14
65
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (253)
Date | Rating
  • Arabic first
  • English first
  • French first
  • German first
  • Italian first
  • Norwegian first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
  • All months
    (906)
  • Mar-May only
    (219)
  • Jun-Aug only
    (166)
  • Sep-Nov only
    (231)
  • Dec-Feb only
    (290)
All months
Melbourne
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

We stayed for 5 nights and had breakfast included. The grounds are well kept and beautiful, which is really nice to see when you arrive. However, the reception lady who met us was extremely rude and acted like she couldn't care less about us - Vijitha, and this was not a good start to our 5 days. The rooms are... More 

Was this review helpful? Yes 1
sarat_valsraj, General Manager at The Zuri Kumarakom, responded to this review

Dear Guest, The employee mentioned in the feedback is no more with the organization.Also product and service enhancement is a continuous process which the management undertakes regularly. Price point of our product and services is on par with any luxury product on offer for any destination. Wi-fi is a offered complimentary for one device as multiple device on offer was... More 

Thane, India
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago NEW

We were on Kerala trip in month of October 2014. Our booking was done through a travel agent who recommended Zuri to us. It was the best suggestion ever! We loved everything about this place. The resort is very serene and calm and moreover it is very well maintained. The room was clean and they arranged a crib for my... More 

Was this review helpful? Yes 1
sarat_valsraj, General Manager at The Zuri Kumarakom, responded to this review

Dear Guest, Thank you for writing in trip advisor. We are happy that the product and services met all expectations and gives us a sense of pride that the associates delivered hospitality the way it is meant to be. Shortly we are introducing in our specialty restaurant Laguna bass, new world cuisine creatively and artistically planned by Chef Macs Colby.... More 

Kochi (Cochin), India
Reviewer
5 reviews 5 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

I stayed here last month for a night to attend a conference. Rooms were comfy, spacious and served delicious food. Only the distance from the restaurant to the room was a dampener on a rainy evening ( the resort does provide electric carts whenever you want). Wish had more time to explore and experience the place.

Was this review helpful? Yes 2
sarat_valsraj, General Manager at The Zuri Kumarakom, responded to this review

Dear Guest, Thank you for posting a feedback on trip advisor. A popular off-site destination for corporate clientele. Do visit us again with family at leisure and experience hospitality the way it is meant to be, More 

Reviewer
5 reviews 5 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed on 15 and 16 April and just checked out at 12 noon on 17 april 2015. At the outset I have to say that zuri is too good and the service and staff are their asset....In one world EXCELLENT .Bobby and entire staff thank you for making my stay the best...I would recommend zuri the best.

Was this review helpful? Yes 3
sarat_valsraj, General Manager at The Zuri Kumarakom, responded to this review

Dear Guest, Thank you for recognizing our associates as they are the pillars of the unit. We value every feedback which helps us to raise the benchmark and focus on delivering exceptional customer service. Log in to the website for special offers in our group properties. More 

Bangalore
Contributor
16 reviews 16 reviews
13 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed 1 week ago

I stayed at this property in the first week of April in a lagoon facing cottage. The Pros first: as far as the location is concerned it is on the vembanad lake, away from the main road very serene and calm. The sprawling property is beautifully designed with all the rooms facing either the lagoon or the lake. It comes... More 

Was this review helpful? Yes 3
sarat_valsraj, General Manager at The Zuri Kumarakom, responded to this review

Dear Guest, We have noted your feedback and rest assured management works on a phased manner with regards to property management.Being a remote destination resources and people are moved in during lean season to do maximum work. With regards to the recommendation given by you about the outside travel agency, the person is a rogue outsourced ex-employee and as an... More 

Dubai, United Arab Emirates
Senior Contributor
36 reviews 36 reviews
11 hotel reviews
27 helpful votes 27 helpful votes
1 of 5 stars Reviewed 1 week ago

We stayed for 1 night at this highly acclaimed hotel. I wish that we had paid heed to the comments written about the pool villas and never gone there. The property is beautiful and the good things stop there. We stayed in a pool villa. Things went wrong from the word go. The key issues were an overflowing toilet and... More 

Was this review helpful? Yes
sarat_valsraj, General Manager at The Zuri Kumarakom, responded to this review

Dear Guest, We have addressed your concern which was communicated via exchange of e-mails and with your booking agent who has compensated you in full. It is with deep concern that seasoned travelers of your stature and position has crossed to break all decorum on property with our employees and Head's of departments who were there to attend to all... More 

Bengaluru (Bangalore), India
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

The resort is very serene and calm and moreover it is very well maintained. The room was clean and they arranged a crib for my baby almost immediately. The entire staff is very courteous and took special care of our baby's food requirements. We booked the lagoon view room and it had a nice view of the man made lake.... More 

Was this review helpful? Yes 4
sarat_valsraj, General Manager at The Zuri Kumarakom, responded to this review

Dear Guest, Thank you for the trust and gives our associate a sense of pride of delivering great customer service. We will continue to keep up the good work and look forward to patrons like yourself to keep coming back and experience hospitality the way it is meant to be, More 

Bangalore
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Nice property in Kumarakom with ample facilities. (Formerly Radisson) They have a large, private lagoon with boating. The resort also borders the Vembenad lake (supposedly the 2nd largest fresh water lake in India). Very scenic place for sure.. When we checked-in on a Tuesday, the resort was relatively calm with not too many guests but the next day, the place... More 

Was this review helpful? Yes
sarat_valsraj, General Manager at The Zuri Kumarakom, responded to this review

Dear Guest, We thank you for choosing to stay at the Zuri kumarakom. A popular destination in the summers for family and corporate off-sites who are on business and leisure conferencing. Food and Cuisine offerings vary and are tailor made for the segment in house. Your suggestion to increase the local cuisine offering is noted and will have the chef... More 

Tumkur, India
Reviewer
3 reviews 3 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stayed for five days and intially thought it would be too much and may get boring by the end of the stay. But, My two daughters, my wife and myself had a great , wonderful time. All facilities offered were excellent. By being specific we may miss out on people who are really behind the scene. Hence will avoid being... More 

Was this review helpful? Yes 2
sarat_valsraj, General Manager at The Zuri Kumarakom, responded to this review

Dear Guest, Thank you for choosing to stay at the zuri kumarakom. we are pleased that the property met all expectations. looking forward to welcome you back soon to this beautiful backwater destination. More 

New Delhi, Delhi, India
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 2 weeks ago

i rate my stay as a truly 5 star. its a great place having great views of vembnad lake.the resort is located at a very beautiful scenic place near lake. the check-in process and traditional welcome is commendable, the staff, room service, food are quite good. the rooms are really good. in one word great hospitality my best wishes to... More 

Was this review helpful? Yes 3
sarat_valsraj, General Manager at The Zuri Kumarakom, responded to this review

Dear Guest, A heartfelt thank you as we are humbled that the product and services matched to your expectation. It reinforces our belief that we are the best in class in this destination. Look forward to welcome you back soon to our other group properties. More 

Questions? Get answers from hotel staff and past guests. Ask a question

949 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (877)
Viewed
Hotel & grounds (224)
Viewed
Room/suite (161)
Viewed
Pool/beach area (109)
Viewed
Bathroom (34)
Viewed
View from room (54)
Viewed
Business center/function rooms (10)
Viewed
Family/play areas (8)
Viewed
Dining (20)
Viewed
2:48
Videos (1)
Viewed
Other (256)

Management photos: Courtesy of the property manager

Viewed
All management photos (72)
Viewed
Hotel & grounds (16)
Viewed
Room/suite (17)
Viewed
Business center/function rooms (7)
Viewed
Family/play areas (2)
Viewed
View from room (1)
Viewed
Dining (10)
Viewed
Pool/beach area (1)
Viewed
Other (18)
Hotels you might also like...
Check In Check Out
Prices are for 1 room, 2 adults
Price Your Stay

Amenities

Questions? Get answers from hotel staff and past guests. Ask a question