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The Zuri Kumarakom

Certificate of Excellence
V-235, A1-A54, Karottukayal, Kumarakom 686563, India
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1 room 1 guest
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971 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (269)
Date | Rating
  • Arabic first
  • English first
  • French first
  • German first
  • Italian first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
  • All months
    (971)
  • Mar-May only
    (239)
  • Jun-Aug only
    (211)
  • Sep-Nov only
    (231)
  • Dec-Feb only
    (290)
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London, United Kingdom
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed yesterday NEW

We stayed at the Zuri for a night on a tour of Kerala and it was beautiful. We arrived off a houseboat at 9am and were greeted by a very helpful security guard who escorted us to reception. There we were told our room was not ready (check in wasn't for a few hours) but the hotel suggested we have... More 

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Mumbai
1 review
4 of 5 stars Reviewed 1 week ago

the property was superb, but rooms not very well maintained especially the curtains and taps. the check in time of 3pm and check out time of 11am was extremely inconvenient. the receptions staff were very cold and we had to wait for half an hour at the desk for check in and another half an hour in the room waiting... More 

Review collected in partnership with Cleartrip

Was this review helpful? Yes
sarat_valsraj, General Manager at The Zuri Kumarakom, responded to this review

Dear Guest, We have noted the touch points which would have enhanced the experience to a better level. we will put in more effort to get it right without causing any inconvenience in future to our valuable customers. Thank you once again for posting a feedback. More 

New Delhi, India
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

The Place is truly amazing and relaxing with great food........One should spend atleast 3 days to truly enjoy the amenities. The resort is near Bird Sanctuary so at night birds do flock around over the room....

Was this review helpful? Yes 1
sarat_valsraj, General Manager at The Zuri Kumarakom, responded to this review

Dear Guest, Thank you for staying in destination kumarakom and look forward to welcome you back soon with friends and family. More 

Hyderabad, India
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Been here in May 2015 for one night stay. This is such a vast place with beautiful carvings and the hotel is surrounded by lush greenery. Coming to the room, they have different categories and we have opted for Superior lagoon which was quite huge and had the vintage look. Food and beverages were up-to mark with the stewards being... More 

Was this review helpful? Yes
sarat_valsraj, General Manager at The Zuri Kumarakom, responded to this review

Dear Guest, We are happy that the Zuri Kumarakom was the preferred choice for your stay, The scope for improvement in areas will be looked into by the team in-charge and effective training and standard operating procedure will be followed. More 

New York City, New York
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Beautiful resort, tucked away in its' own little sanctuary! Had an amazing stay in December of 2014. The food was tasty, especially the freshly squeezed juices. Staff was helpful and nice. The resort itself was extremely relaxing! Morning yoga, gorgeous pool overlooking the waterway where one could observe the houseboats. We got the honeymoon package and got multiple perks and... More 

Was this review helpful? Yes
sarat_valsraj, General Manager at The Zuri Kumarakom, responded to this review

Dear Guest, Thank you for choosing to stay at the Zuri Kumarakom and for posting a feedback. We are indeed happy the product and services met all expectations. With regards to the wi-fi complimentary service on one device and the second one chargeable is to have a check and measure on high download effecting speed in the network. More 

Dubai, United Arab Emirates
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

The Zuri is truly an heaven on earth experience…..beautiful lush green and exceptionally well maintained resort with wonderful courteous staff. The artificial lagoon brings pure serenity to the mind and truly its one of the most beautiful and scenic property we have ever visited. Was even more pleased when one of our valuable item which we accidently left back was... More 

Was this review helpful? Yes 1
sarat_valsraj, General Manager at The Zuri Kumarakom, responded to this review

Dear Guest, Thank you for the valuable feedback and instills a confidence to cater to a multitude of segment from different parts of the world at the same time. Hope to see you soon and experience hospitality the way it is meant to be, More 

Dhahran, Saudi Arabia
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I stayed there for 2 nights and it was very good experience, the resort has number of activities and less variety of food in main restaurant (line free) I also believe some rooms/villas need some regular maintenance

Was this review helpful? Yes 1
sarat_valsraj, General Manager at The Zuri Kumarakom, responded to this review

Dear Guest, Thank you and hope to welcome you back soon to this beautiful backwater destination. We introduced arabic cuisine as an option to give a wider choice from our already exhaustive menu options. More 

Kolkata (Calcutta), India
Level Contributor
37 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We fell in love with the property as soon as we entered. Beautiful landscaped garden and courteous and helpful staff. The rooms are big and well ventilated. The property is huge. There are lots of activities in the resort. We started with Yoga in the morning then took my son for fishing in the lagoon inside the property which was... More 

Was this review helpful? Yes 1
sarat_valsraj, General Manager at The Zuri Kumarakom, responded to this review

Dear Guest, Thank you for the valuable feedback and for choosing to stay at the Zuri Kumarakom. A perfect getaway to the great backwaters of the world and the resort is situated on the banks of this marvelous wonder. Log in to the website for special offers and deals to avail in our group properties. More 

New Delhi, India
Level Contributor
50 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Very good resort with better service. Resort has excellent view, Located on the shores of the Vembanad Lake, its a beautiful property. The rooms are spacious and neatly maintained. They've an internal lake and swimming pool as well. We had very pleasant dinner with enjoying kathkali and fire show. The food is good and local cuisine is included. Very peaceful... More 

Was this review helpful? Yes
sarat_valsraj, General Manager at The Zuri Kumarakom, responded to this review

Dear Guest, We appreciate and value the feedback posted on trip advisor. Look forward to welcoming you back to this beautiful backwater destination soon. log in to website to avail special offers and deals in our group properties. More 

Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The place is designed in a unique and exotic way... The scenary is beautiful and the place is very enjoyable. The Lime restaurant has very good food and it is very satisfying. The staff are very welcoming and attentive. It is a great vacation spot.

Was this review helpful? Yes 1
sarat_valsraj, General Manager at The Zuri Kumarakom, responded to this review

Dear Guest, Thank you for the wonderful feedback and hope to welcome you back soon. Pristine beauty and a destination that focuses on responsible tourism Kumarakom looks at sustainability and inclusiveness. More 

Hotel Review Summarization

What travelers say

  • Pool villa(11)
  • Vembanad Lake(6)
  • Very good(5)
  • Maya Spa(3)
  • Sunset cruise(3)
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Other (19)
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