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The Zuri Kumarakom

Certificate of Excellence
V-235, A1-A54, Karottukayal, Kumarakom 686563, India
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The Zuri Kumarakom
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The Zuri Kumarakom
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925 reviews from our community

Traveler rating
    561
    250
    78
    20
    16
See reviews for
322
369
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65
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (259)
Date | Rating
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  • English first
  • French first
  • German first
  • Italian first
  • Norwegian first
  • Russian first
  • Spanish first
  • Swedish first
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  • All months
    (925)
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    (238)
  • Jun-Aug only
    (166)
  • Sep-Nov only
    (231)
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    (290)
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Reviewer
3 reviews 3 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed today NEW

I am stayed with my family in this resort last week. Staffs are very helpful. Food was tasty and good.when you visit here don't miss their spa and massage treatment. It was so nice. Thank u zuri.we will meet you again.

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Bengaluru (Bangalore), India
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
61 helpful votes 61 helpful votes
5 of 5 stars Reviewed today NEW

I stayed with my husband for one night at Zuri in May 1st week for our extended anniversary celebration trip. Quite a memorable & lovely stay! Right from the beginning they made us feel special - welcomed us with nice coconut water, smooth and polite check-in. We stayed in Deluxe lagoon room (top floor) which had really nice view of... More 

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Mumbai (Bombay), India
Top Contributor
93 reviews 93 reviews
37 hotel reviews
68 helpful votes 68 helpful votes
5 of 5 stars Reviewed yesterday NEW

I stayed with my son and wife for 4 nights in last week of April.Fantastic experience right from welcome drink,soothing coconut water in hot summer day.Fast check in,polite helpful staff at front desk.Rooms are excellent,quite large with balcony and complete with tea coffee makers and regular amenities.Bathroom is big with bathtub and with all toiletries. Breakfast spread is very good... More 

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Mumbai (Bombay), India
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed yesterday NEW via mobile

Very good.a lovely experience.lots to do within the resort without venturing out.the hotel spa is wonderful. The gardens are beautiful and takes you back to nature especially after the concrete jungles of the city.lastly the entire staff extremely courteous and helpful.

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1 review
5 of 5 stars Reviewed 1 week ago

We stayed on this property to celebrate our first anniversary in April 2014 (a year ago but the experience was so wonderful that it still stays fresh in our memory). It was amongst the best experiences we have ever had. The staff couldn't have possibly done anything more to make our stay more comfortable. Brilliant property, great rooms and amazing... More 

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sarat_valsraj, General Manager at The Zuri Kumarakom, responded to this review

Dear Guest, Welcome back to experience hospitality the way it is meant to be, Thank you once again for choosing destination Kumarakom and staying at The Zuri. More 

Gurgaon, India
Reviewer
5 reviews 5 reviews
4 of 5 stars Reviewed 1 week ago

Very good service, polite staff to attend to all your requirements.A wonderful resort to stay in for a relaxed short holiday. Do try their speed boat and other water activities.Amazing food (especially their mysore masala dosa ) .

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sarat_valsraj, General Manager at The Zuri Kumarakom, responded to this review

Dear Guest, Thank you so much for the feedback and hope to see you soon to this beautiful backwater destination, Experience the brand new western continental cuisine being offered at the Laguna bass specialty restaurant. More 

1 review
5 of 5 stars Reviewed 1 week ago

Very good service, 4 star food best lagoon view and lake, good rooms balcony . Bathroom with bathtub but one problem no faucet beautiful view from the gym and spa. Good tea spot with the lake in front and a brigade. Good spa people Hotel has a baggy .the best baggy rider is Amal very friendly. The best waiter is... More 

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sarat_valsraj, General Manager at The Zuri Kumarakom, responded to this review

Dear Guest, Thank you for summing up your stay at the zuri kumarakom in a beautiful way. We are indeed privileged to be at the most sought over destination. Hope to welcome you back soon with friends and family to the great backwaters. More 

Muscat, Oman
Senior Reviewer
8 reviews 8 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Perfect location, layout and setup. Nice views of the lake. Lots to do in the hotel grounds. The calm and silent environment coupled with the natural beauty add to the attraction.The staff was extremely friendly. A perfect getaway for relaxation.

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sarat_valsraj, General Manager at The Zuri Kumarakom, responded to this review

Dear Sir, Thank you for posting a feedback on tripadvisor and choosing to stay at the zuri kumarakom. We are happy that the product and services met all expectations and looking forward to your next visit to this beautiful backwater destination, More 

Coimbatore, India
Reviewer
4 reviews 4 reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Visited this place on 01/05/2015. It started with a good note by getting welcome drink and rose water soaked towel. But all fall flat once we entered the cottage as the Air conditioner was not working and also the drinks in the mini fridge was not chilled. We called the reception to report it and they informed that the Air... More 

Was this review helpful? Yes 1
sarat_valsraj, General Manager at The Zuri Kumarakom, responded to this review

Dear Guest, We are disappointed that the expectation levels were not met during your stay, Rest assured that the feedback is an important tool for us to improve and fix the problem. Repeated power breakdown during the period did effect our machinery rendering ineffectiveness in supply. The problem has been addressed with the concerned authority and normalcy has been restored.... More 

Doha, Qatar
1 review
4 of 5 stars Reviewed 2 weeks ago

The goods: 1.Excellent and personalized customer service at 5 star standards. 2.Serene and vast man made lagoon. 3.Spacious cottages with refreshing outdoor views. 4.Lakeside ambience of resort is top notch. 5.Finger lickin' good food at the resto's. 6.A Good Night's sleep is assured. The (only)bad; Lizards in the cottage :x

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sarat_valsraj, General Manager at The Zuri Kumarakom, responded to this review

Dear Guest, A tropical paradise which is rich in flora and fona and as part of Responsible tourism the zuri kumarakom helps in sustaining the eco-system by protecting the same. Traditional method of pest control is followed that deters any harmful effect on the sensitive symbiotic nature of the eco-system which one should protect. Thank you once again for the... More 

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