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Manor Backwater Resort

Cheepunkal, Kumarakom 686563, India
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Manor Backwater Resort
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A recent review
4 of 5 stars reviewed 1 week ago
CCCCC606 Chennai
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104 reviews from our community

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    15
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Chennai
2 reviews
4 of 5 stars Reviewed 1 week ago

Booked 3 rooms and stayed for 4 days. The resort is in an excellent location. View of boats coming and going in the lake, sunrise, sunset is awesome. Swimming pool is well maintained. They were able to arrange transport as early as 4.30 AM. Food and service were also good. No wifi though... Enjoyed the stay.

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Pune, India
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed April 8, 2015

We have stayed in three lakeside facing rooms along with family members in March 2015. Rooms are big and spacious. The resort has one of the fantastic views. Swimming pool is well maintained. The sunrise and sunset views are great. We captured both the views on our camera. You can watch shikara boats going to and fro from the lake... More 

Review collected in partnership with this hotel

Was this review helpful? Yes 3
Hyderabad, India
Reviewer
3 reviews 3 reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed April 6, 2015 via mobile

Decent sized room with river view. Clean and spacious. Somewhat away from the town, so getting there requires asking for directions. Staff was able to arrange airport transport at 5 a.m., which impressed me. They even packed a breakfast at that hour. They arranged a lovely boat tour in the evening on the Vembanad lake which was super. No internet... More 

Was this review helpful? Yes 4
BijuKV, Manager at Manor Backwater Resort, responded to this review

Dear Guest, We, the staff and management at Manor Backwater are honored to be at your service at any time of the day as it is our duty to provide our guests the best service. We appreciate your comments and are striving to meet with all guests requirements. Thanking you, please do visit again. More 

Rajkot, India
Contributor
11 reviews 11 reviews
4 hotel reviews
33 helpful votes 33 helpful votes
1 of 5 stars Reviewed March 27, 2015

The property is good, but not maintained. Why to avoid? 1) Rooms - Untidy, with dust on the bed. I requested the service staff to replace the glasses; they were never replaced. We had to request for towel, napkin, etc. not once; again and again. Only after we reminded after dinner, they came. 2) Location - Nothing to die for.... More 

Was this review helpful? Yes 4

Travelers are raving about these Kumarakom hotels

Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
33 helpful votes 33 helpful votes
3 of 5 stars Reviewed February 21, 2015

five of us stayed at this hotel for two nights in Feb2015. throughout our tour south i noticed that hotel staff and management know nothing abt their local area, what to do, suggestions in places to see. In SA, every hotel, guest house or even a backpacker will have a information desk, this phamplets and info on what to do...this... More 

Was this review helpful? Yes 6
BijuKV, Manager at Manor Backwater Resort, responded to this review

Dear guest, Thank you for staying with us. We wish to say that all information about local sight seeing including Bird sanctuary, Boating, Chiriyapally church, Thrunakkara-Vaikkom Temples etc. has been informed to the guest. In fact in last 5 years no guest has complained that the information about local sight seeing has not been provided. With regards to the quality... More 

Chelmsford, Essex.
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed February 7, 2015

If only they served alcohol and had some loungers around the pool, this hotel would be the perfect retreat. Perfect for people who like to photograph boats as if you get a river-view room (and you should) then a different one passes your balcony every 5 minutes. Oh, and watch out for the 'duck herders' in their canoes too! Lovely... More 

Was this review helpful? Yes 4
BijuKV, Manager at Manor Backwater Resort, responded to this review

Dear guest, Greetings from Manor Backwater Resort. Thank you for staying with us and for your valuable suggestions. More 

Silchar, India
2 reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed January 27, 2015

I booked 5 rooms it was excellent service. room was excellent. Room was clean with natural stay. A good taste of kerala. Food was good but takes time. other wise stay was nice. staff was friendly too.

Was this review helpful? Yes 6
Coimbatore, Tamil Nadu, India
1 review
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed January 26, 2015

We, 5 families visited on 15.1.2015. Location is good. Swimming pool is good. There is no room service available due to shortage of manpower. But more horrible thing is supply of food, don't expect food (buffer B/F and dinner). They will prepare only for half of the person and will try to adjust with that. The reason is catering person... More 

Was this review helpful? Yes 4
Chennai (Madras), India
1 review
4 of 5 stars Reviewed January 14, 2015

I visited and stayed with friends on January 1 . Room is excellent, rood service was superb. Swimming pool facilities were very good. Staff was friendly. It is a good place to go with friends to enjoy 2 days.

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1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed December 28, 2014

Stayed at this property for 2 days in Dec. Made the booking through makemytrip.com. Our experience was way below expectation. The hotel has shortage of staff. The rooms don't get cleaned. There was a mini riot during breakfast as all the items got over and there was no replenishment. The food was below average. They don't have adequate kitchen staff... More 

Was this review helpful? Yes 2
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