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Rezydencja Luxury Hotel

Travelers' Choice award winner
Stara 1, Piekary Slaskie 41-940, Poland (Formerly Rezydencja Slask Bytom)
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Rezydencja Luxury Hotel
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68 Reviews from our TripAdvisor Community

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Traveler rating
    49
    14
    3
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    2
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18
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24
Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (6)
Date | Rating
  • Dutch first
  • English first
  • German first
  • Italian first
  • Polish first
  • Russian first
  • Any
English first
  • All months
    (68)
  • Mar-May only
    (16)
  • Jun-Aug only
    (25)
  • Sep-Nov only
    (16)
  • Dec-Feb only
    (11)
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Birkenhead, United Kingdom
Level Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We booked to stay here for 2 nights, as we wanted to visit Auschwitz, which was only a short distance away. It was a bit tricky to find, as we kept taking the wrong exit on the motorway, but it was so worth it when we found it. All the stress of trying to find it just melted away as... More 

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k_grabiec, Manager at Rezydencja Luxury Hotel, responded to this review

Dear Donna T Receiving a feedback like yours was an absolute delight for us. We can't thank you enough for taking the time to review your stay. Reading that you were so pleased with the service and the quality of our hotel so you decided to review our property on TripAdvisor is the best reward we can have. We are... More 

Stockholm, Sweden
Level Contributor
19 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 3 weeks ago

located close to exit from expressway, yet quiet rooms, clean, excellent service. The restaurant has an extensive menu for dinner with gourmet dishes and large buffet breakfast selection. Highly recommend it.

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k_grabiec, Manager at Rezydencja Luxury Hotel, responded to this review

Daer Rosie D., Thank you so much for such a wonderful review. We were pleased that you enjoyed a wonderful experience and felt that our quality of product was to a high standard, which was equally matched by the genuine friendly manner of service, that each of our team endeavor to deliver on a daily basis. We look forward to... More 

Stirling, United Kingdom
Level Contributor
6 reviews
4 hotel reviews
3 of 5 stars Reviewed July 5, 2015

We stayed at the hotel for 1 night on our way to our holiday destination. The hotel is nice, the food is nice but the service disappointed. First, at the check in we asked for a quite room as the hotel is on the main road. We were assured that rooms are sound proved and it doesn't matter as we... More 

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k_grabiec, Manager at Rezydencja Luxury Hotel, responded to this review

Dear Mrs Goga Thank you for taking the time to review your recent stay with us. I was pleased to note that you felt our location for your holiday trip was appropriate, and you enjoy hotel facilities and food at our restaurant, but naturally disappointed that you felt our service delivery was inconsistent. This is an area that we are... More 

Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed April 28, 2015 via mobile

A quiet hotel under a good management with nice rooms for a reasonable price tag. I'll definatrly stay there in the future. The hotel staff was very helpful and the paid breakfast was also worth the money.

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k_grabiec, Manager at Rezydencja Luxury Hotel, responded to this review

Dear Motiongraphic, Thank you for choosing Rezydencja Luxury Hotel. We are so happy to see that you enjoyed your room as well as breakfast. Our team is here to take care of all of our guests and ensure that they leave with happy memories of their time with us. We are so glad they took good care of you. We... More 

Ashbourne, United Kingdom
Level Contributor
158 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 79 helpful votes
5 of 5 stars Reviewed March 3, 2015

This is an excellent hotel and very convenient when I am visiting our nearby factory. This hotel has to be seen to be believed. It offers exceptional value and is very luxurious with comfortable rooms. The restaurant is exceptionally good with very high quality food combining Polish traditions with a modern edge. The breakfast is also plentiful. If you are... More 

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k_grabiec, Manager at Rezydencja Luxury Hotel, responded to this review

Dear James, We are so delighted to read that you left feeling so well looked after. We firmly believe in creating amazing experiences for all our guests at Rezydencja Luxury Hotel, and receiving feedback like yours makes us very happy. Our Head Chef is very passionate about his cooking, so he will be pleased to hear that you enjoy his... More 

Amersfoort, The Netherlands
Level Contributor
80 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 stars Reviewed January 31, 2015

The general level of the hotel as it is, great! New, nice rooms, great comfort etc. However, the service level of the staff in the restaurant for lunch and for the staff during breakfast really needs improvement. It seems a lack of training, although in the case of the lunch the waiter was very rude and not very hospital. So... More 

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k_grabiec, Manager at Rezydencja Luxury Hotel, responded to this review

Dear Thomas, Thank you for choosing Rezydencja Hotel. I was pleased to note that you felt our hotel facilities was a high standard, but naturally disappointed that you felt our restaurant service delivery was inconsistent. That is area that we are extremely passionate about and work at daily to continuously keep improving. I would welcome your further feedback in that... More 

Birmingham, United Kingdom
Level Contributor
9 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed November 14, 2014

The hotel is based on a main road but the landscaping provides a superb setting. My room was road side but the noise was not obtrusive, in fact it was not noticeable. Plenty of parking spaces. Room was excellent, very stylish, very spacious and very comfortable, could not fault the room or bathroom with it large rain shower. No bar... More 

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k_grabiec, Manager at Rezydencja Luxury Hotel, responded to this review

Dear Jodo 78 Thank you for taking the time and review your last stay with us. I was pleased to note that you felt that our location for you was appropriate and cleanliness, room size and design was to high standard. I am glad that you highly rated our garden area. I would also inform you, that our bar area... More 

London, United Kingdom
Level Contributor
61 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
4 of 5 stars Reviewed September 3, 2014

We've been at a wedding recently there. It is a new, very elegant hotel. Perfect place for weddings and other special occasions. It is only 15 minutes from the airport. Food very good, professional service. Rooms nice and clean. I can not think about any negative things about this hotel.

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k_grabiec, Manager at Rezydencja Luxury Hotel, responded to this review

Dear Lesley, Thank you very much for choosing Rezydencja Luxury Hotel and for reviewing your recent stay with u Delighted you found our Hotel as perfect place for special occasion. Thank you for your comments about our service and we are so glad you enjoyed food as well as otel rooms. We hope to welcome you back again soon. Sincerely... More 

Buckingham
Level Contributor
50 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
5 of 5 stars Reviewed August 23, 2014

My son recently married in Bytom and they chose this hotel for the wedding reception.They could not have chosen a better place.It is very stylish and professionally run with attention paid to detail.Highly recommended

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Israel
Level Contributor
58 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed July 27, 2014

We spent one night in this hotel on our way from Katowice airport to Krakow. Large, clean rooms and bathroom, helpful stuff, beautiful garden. Did not visit their spa or restaurant. We landed late at night, transfer shuttle from the airport was complimentary. Shuttle back cost 65 PLN for 4 persons.

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