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All 4 Baracoa hotels

Hotel El Castillo

3.0 of 5 Hotel   |   Calixto Garcia St., Baracoa, Cuba
Hotel amenities
Hotel El Castillo
Ranked #1 of 4 hotels in Baracoa
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139 people have reviewed this hotel

Traveler rating
    27
    53
    34
    16
    9
See reviews for
7
66
10
6
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (22)
Date | Rating
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English first
Grubbenvorst, The Netherlands
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Hotel El Castillo has large rooms with nice beds and a great view over the village. Service is ok and staff is friendly and helpfull. Breakfast and dinner in the restaurant are good. Car parking is just in front of the hotel. The only problem could be all the stairs. From the reception/pool/restaurant area you have to go upstairs to... More

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London, United Kingdom
Top Contributor
108 reviews 108 reviews
23 hotel reviews
59 helpful votes 59 helpful votes
3 of 5 stars Reviewed March 9, 2014

Having sampled the contrasts between the better privately run hotels and the dreary state run places all over the island, it was disappointing to find yet another beautifully positioned hotel which is badly run, needs a makeover and could so easily be so much better. The position, in the confines of an old fort overlooking the town, and with a... More

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Netherlands
Top Contributor
138 reviews 138 reviews
71 hotel reviews
90 helpful votes 90 helpful votes
3 of 5 stars Reviewed March 9, 2014

Large rooms, friendly staff, beautiful pool area overlooking the town. Rooms are large but require updating. We had paint peeling off the ceiling and mould on the bathroom walls. Nice feature is the included key for the safe. Ample parking at the hotel. Beds comfy, good air-condition. No soap in shower. One towel per person. We had to ask for... More

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Portland, Oregon
Senior Contributor
27 reviews 27 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed March 3, 2014

We stayed in the El Castillo in Baracoa on a recent visit. The view from the pool patio is amazing and worth the trip up the stairs even if you don't stay there. They have a nice outdoor bar so you can sit out and enjoy the view with a tasty rum drink in hand. My tip for anyone that... More

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Doncaster, United Kingdom
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
4 of 5 stars Reviewed February 24, 2014

A last minute change of plan meant we left a truly awful hotel in Santiago and wound up here. It was a holiday saver for us. However our comments are only based on comparison with other Cuban hotels. The staff were helpful with particular kindness from the Manager Olgita. We were shown three rooms. Our chosen accommodation (room 120) was... More

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boulder, colorado
Senior Contributor
40 reviews 40 reviews
20 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed February 9, 2014

Hotel Castillo is a mixed bag. Our first room was in the old section. It was dank and musty with paint spills on the floor and spattered over the woodwork. It felt dirty. The beds were much like box springs without the mattress. The bathroom fixtures were corroded, broken, and barely holding on to the wall. There were no additional... More

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London, United Kingdom
Top Contributor
75 reviews 75 reviews
23 hotel reviews
38 helpful votes 38 helpful votes
3 of 5 stars Reviewed February 6, 2014

The standard of El Castillo was a really welcome surprise. Our tour leader had warned us not to have high expectations and others in our group of nine had no hot water in their room and water from a downpour coming down the wall. But our second floor accommodation was plain, clean and welcoming. Everything worked, staff happily carted our... More

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Washington, DC
Top Contributor
88 reviews 88 reviews
16 hotel reviews
46 helpful votes 46 helpful votes
3 of 5 stars Reviewed February 4, 2014

We had been warned to lower our expectations the further we were from Havana, and this hotel was the poster child for that admonition. The rooms were clean, the beds reasonably comfortable, and air conditioning operational, but we rarely had hot water, and some of our traveling companions had no toilet seats. The hotel is on a hill overlooking Baracoa,... More

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Eindhoven, The Netherlands
Top Contributor
70 reviews 70 reviews
36 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed February 3, 2014

After spending nights in more than 8 hotels in Cuba I can honestly say that this hotel deserves the credits. It is located on top of a hill providing with an awesome view over the sea, bay, mountains and town. It does mean that you have to climb up and down the hill when going or coming to town. (good... More

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Rhodes, Greece
Senior Contributor
49 reviews 49 reviews
49 hotel reviews
59 helpful votes 59 helpful votes
4 of 5 stars Reviewed January 5, 2014

We stayed there for 1 night on February 2013. Baracoa is an isolated town which maintains a special character away from masses of tourists and is surrounded by rich natural beauty. Rythms and life are quite slower here and you get a feeling of easy living. We were lucky to be there at St. Valentines day and locals, young and... More

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Additional Information about Hotel El Castillo

Also Known As:
El Castillo Hotel
Address: Calixto Garcia St., Baracoa, Cuba
Location: Caribbean > Cuba > Guantanamo Province > Baracoa
Amenities:
Free Parking Restaurant Swimming Pool
Hotel Style:
Ranked #1 of 4 hotels in Baracoa
Hotel Class:3 star — Hotel El Castillo 3*

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