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Hotel El Castillo

Calixto Garcia St., Baracoa, Cuba
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1 room 1 guest
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Hotel El Castillo
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205 Reviews from our TripAdvisor Community

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Traveler rating
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    68
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    14
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Toronto, Canada
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed 5 times , great view, very good service and lovely breakfast , reception with smile help you with anything, contact with local arheologist Noel / Noelito/ who is manager of the indian cave and very good guide in the area / mountains,national park etc/. Also you can order lunch and diner at the restaurant food very tasty and fresh... More 

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Level Contributor
22 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 stars Reviewed 4 weeks ago

What a view from the hotel, and in my case my bedroom. It is a bit of a climb to both the hotel and room, but hey a bit of exercise never did you any harm. The hotel is tired and in need of investment. But that is the same the island over. But as I came to see the... More 

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UK
Level Contributor
161 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
2 of 5 stars Reviewed 5 weeks ago

We stayed here for 4 nights in July. We had been in Cuba for 3 weeks, staying in Casas and decided to treat ourself to a hotel and pool. This was the worst service we experienced. We arrived early, 10.30am and did not expect our room to be ready, but we're happy to go to the pool. Reception staff were... More 

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Ohio
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed July 13, 2015

Every time I go to Baracoa, Cuba, I go to Hotel el Castillo, a renovated fort that was built in the 1700s to protect the city. Yes, the big buses can't navigate the steep hill and the winding road to the top, but what do you expect from a historic structure that is almost 300 years old. If you were... More 

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Ebbw Vale, United Kingdom
Level Contributor
26 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
3 of 5 stars Reviewed June 20, 2015

Stayed here for 2 nights at the end of our tour of eastern Cuba. This hotel was once a Spanish fort and has excellent views over the city. We used the pool on the first day of arrival but it was then drained and not re-filled. I cannot believe that a lift was not installed here. We were lucky enough... More 

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Beersheba, Israel
Level Contributor
84 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
2 of 5 stars Reviewed June 16, 2015

Arrived with a group in a bus, so we could not drive to the entrance. It means climbing over hundred stairs to the reception and more then 50 to my room. The location is on a hill near the center, but if you want to go to Casa de Trova, the music entertainment, think twice because you will have to... More 

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south carolina
Level Contributor
12 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed June 8, 2015

Baracoa is not often part of people-to-people trips to Cuba, but if you can get there otherwise, it is a must-see! This state-run hotel was about par for the course in Cuba--worn down, in need of a major update and in need of lots of "fixes." My room in the new wing was clean, well-cared for, had hot water and... More 

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Kingfisher, Oklahoma
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed June 2, 2015

The hotel staff was always ready to help. From the balcony of my room on the top floor I could see Porto Santo and the setting sun. The room was always clean. The air conditioning was a blessing. The only meal I ate at the hotel restaurant was breakfast. Omelets were made to order. There was plenty of fruit available.... More 

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West Cork Ireland
Level Contributor
104 reviews
71 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
4 of 5 stars Reviewed May 22, 2015

Amazing views help compensate for the poor decor. We had a wonderful view over the airport (one flight a day I believe) and the bay. Open the front door and you get the ocean!! The building is tired even for Cuba but the staff were friendly and helpful. Brace doesn't look much on arrival but it can grow on you.... More 

Was this review helpful? Yes 1
Level Contributor
114 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
2 of 5 stars Reviewed May 3, 2015

Probably no better alternative in this charming town. Pool was murky green and unusable. Rooms small, all beds small. Staff not "Cuban friendly". Restaurant average. Great views. Easy to walk into town--and you should. Definitely visit Baracoa but don't go for the hotels.

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