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All 4 Baracoa hotels

Hotel El Castillo

3.0 of 5 Hotel   |   Calixto Garcia St., Baracoa, Cuba
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Hotel El Castillo
Ranked #1 of 4 hotels in Baracoa
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144 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (24)
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English first
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

The hotel itself is a bit worn around the edges, as you may expect in Cuba, but the service was good and the views spectacular. The room was basic but comfortable. Restaurant not recommended - go find a local paladar, there are some very good options in Baracoa. This includes breakfast, which was completely forgettable.

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Senior Contributor
41 reviews 41 reviews
20 hotel reviews
68 helpful votes 68 helpful votes
3 of 5 stars Reviewed 2 weeks ago

excellent views and pool for baracoa. The restaurant needs some arrangements but the breakfast was fine. Also have 2 pcs with internet in the lobby. But its expensive if you compare with the "casas particulars"

Was this review helpful? Yes 1
Coventry, United Kingdom
Top Contributor
367 reviews 367 reviews
45 hotel reviews
192 helpful votes 192 helpful votes
3 of 5 stars Reviewed May 29, 2014

As part of a coach trip around Cuba we had a meal here one evening ,note lots of steps up to the hotel!! Considering it had been booked they seemed as if they had no idea we were coming .So had to wait for the tables to be organised ,used table clothes !!!!Not enough staff for the amount of people... More

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Toronto, Canada
Top Contributor
155 reviews 155 reviews
110 hotel reviews
307 helpful votes 307 helpful votes
2 of 5 stars Reviewed April 29, 2014

My wife and I stayed here for three nights as a base in Baracoa. The fact that this hotel is considered the best in Baracoa is a sad statement about hotels in the area as this hotel needs a whole makeover. It is really too bad as the setting is great with incredible views over the hills, town and bay.... More

Was this review helpful? Yes 4
Grubbenvorst, The Netherlands
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed March 21, 2014

Hotel El Castillo has large rooms with nice beds and a great view over the village. Service is ok and staff is friendly and helpfull. Breakfast and dinner in the restaurant are good. Car parking is just in front of the hotel. The only problem could be all the stairs. From the reception/pool/restaurant area you have to go upstairs to... More

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London, United Kingdom
Top Contributor
126 reviews 126 reviews
26 hotel reviews
70 helpful votes 70 helpful votes
3 of 5 stars Reviewed March 9, 2014

Having sampled the contrasts between the better privately run hotels and the dreary state run places all over the island, it was disappointing to find yet another beautifully positioned hotel which is badly run, needs a makeover and could so easily be so much better. The position, in the confines of an old fort overlooking the town, and with a... More

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Top Contributor
141 reviews 141 reviews
72 hotel reviews
100 helpful votes 100 helpful votes
3 of 5 stars Reviewed March 9, 2014

Large rooms, friendly staff, beautiful pool area overlooking the town. Rooms are large but require updating. We had paint peeling off the ceiling and mould on the bathroom walls. Nice feature is the included key for the safe. Ample parking at the hotel. Beds comfy, good air-condition. No soap in shower. One towel per person. We had to ask for... More

Was this review helpful? Yes 1
Portland, Oregon
Senior Contributor
36 reviews 36 reviews
11 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed March 3, 2014

We stayed in the El Castillo in Baracoa on a recent visit. The view from the pool patio is amazing and worth the trip up the stairs even if you don't stay there. They have a nice outdoor bar so you can sit out and enjoy the view with a tasty rum drink in hand. My tip for anyone that... More

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Doncaster, United Kingdom
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed February 24, 2014

A last minute change of plan meant we left a truly awful hotel in Santiago and wound up here. It was a holiday saver for us. However our comments are only based on comparison with other Cuban hotels. The staff were helpful with particular kindness from the Manager Olgita. We were shown three rooms. Our chosen accommodation (room 120) was... More

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boulder, colorado
Senior Contributor
40 reviews 40 reviews
20 hotel reviews
29 helpful votes 29 helpful votes
3 of 5 stars Reviewed February 9, 2014

Hotel Castillo is a mixed bag. Our first room was in the old section. It was dank and musty with paint spills on the floor and spattered over the woodwork. It felt dirty. The beds were much like box springs without the mattress. The bathroom fixtures were corroded, broken, and barely holding on to the wall. There were no additional... More

Was this review helpful? Yes 2
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Additional Information about Hotel El Castillo

Address: Calixto Garcia St., Baracoa, Cuba
Location: Caribbean > Cuba > Guantanamo Province > Baracoa
Hotel Class:3 star — Hotel El Castillo 3*
Also Known As:
El Castillo Hotel

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Pool/beach area (11)
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Bathroom (4)
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Free Parking Restaurant Swimming Pool
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