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All 4 Baracoa hotels

Hotel El Castillo

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3.0 of 5 Hotel   |   Calixto Garcia St., Baracoa, Cuba
Hotel amenities
Hotel El Castillo
Ranked #1 of 4 Hotels in Baracoa
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161 reviews from our community

Traveler rating
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    57
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    11
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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england
Contributor
13 reviews 13 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 1 week ago

Stayed here for one night while touring the east of the island, amazing all round views, but you need to be fit to manage the climb or the steps!! We dined out in Baracoa, in one of the casa's - the food was unusual, but of good quality. The pool was smallish but OK, breakfast was included the following morning... More 

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Wokingham
Top Contributor
77 reviews 77 reviews
40 hotel reviews
127 helpful votes 127 helpful votes
3 of 5 stars Reviewed 1 week ago

I might have given this a higher mark if we had been in one of the rooms with a view. Instead we were at one end of the hotel without anything of note to see from the room, which was reasonably spacious. Unfortunately, as it was at the end of the building and, I would guess, at the end of... More 

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Reykjavik, Iceland
Top Contributor
62 reviews 62 reviews
27 hotel reviews
29 helpful votes 29 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Just ate here with my boyfriend and had a great time. The pool was small but nice with a great view. You can see all over the city and also El Yunque very clear. The only thing I would recommend is to have a better cleaning and stuff at the lobby toilette, is a shame the hotel is beautiful but... More 

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Courbevoie, France
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed October 26, 2014

If the cleaness of the room is correct, the location is excellent, the hotel is really quaint and need some refreshment. We try the restaurant that is recommended for its local specialty, but none of them was available. Food quality was poor and this restaurant should be avoid!

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Saint Augustine, Florida
Senior Contributor
34 reviews 34 reviews
14 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed October 1, 2014

We enjoyed our stay at El Castillo last week. I have been here once before, in the "old wing", but it was closed for renovation this time. Room 120 has a perfect view of the flat-top mountain, El Junque, and you can see Baracoa harbor from the sitting room or patio. Thanks to Irma and Viktor (and the rest of... More 

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DC
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed August 13, 2014

Horrible customer service, staff overlooked Cuban guests waiting for service to attend to those who looked foreigner. Food not so great either, better to eat at private restaurant. Pool showed out of service most of the day.

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New Brunswick
Top Contributor
59 reviews 59 reviews
19 hotel reviews
49 helpful votes 49 helpful votes
5 of 5 stars Reviewed August 4, 2014

Perched on a steep hill in the center of town, you get an excellent view of the city and the the mountains. Nice pool and restaurant. We had our breakfast outside and it was nice to just relaxe and take in the view. Buffet supper was good and our room was very comfortable.If you want to go down to the... More 

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London
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed July 23, 2014

The hotel itself is a bit worn around the edges, as you may expect in Cuba, but the service was good and the views spectacular. The room was basic but comfortable. Restaurant not recommended - go find a local paladar, there are some very good options in Baracoa. This includes breakfast, which was completely forgettable.

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Havana
Senior Contributor
44 reviews 44 reviews
23 hotel reviews
82 helpful votes 82 helpful votes
3 of 5 stars Reviewed July 11, 2014

excellent views and pool for baracoa. The restaurant needs some arrangements but the breakfast was fine. Also have 2 pcs with internet in the lobby. But its expensive if you compare with the "casas particulars"

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Coventry, United Kingdom
Top Contributor
387 reviews 387 reviews
46 hotel reviews
220 helpful votes 220 helpful votes
3 of 5 stars Reviewed May 29, 2014

As part of a coach trip around Cuba we had a meal here one evening ,note lots of steps up to the hotel!! Considering it had been booked they seemed as if they had no idea we were coming .So had to wait for the tables to be organised ,used table clothes !!!!Not enough staff for the amount of people... More 

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Additional Information about Hotel El Castillo

Address: Calixto Garcia St., Baracoa, Cuba
Location: Caribbean > Cuba > Guantanamo Province > Baracoa
Hotel Class:3 star — Hotel El Castillo 3*
Number of rooms: 34
Also Known As:
El Castillo Hotel

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