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All 62 Chaweng hotels

Centara Grand Beach Resort Samui

4.5 of 5 Hotel   |   38/2 Moo 3, Borpud | Chaweng Beach, Chaweng, Ko Samui 84320, Thailand
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Centara Grand Beach Resort Samui
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Ranked #13 of 62 hotels in Chaweng
Certificate of Excellence 2013
A recent review
5 of 5 stars reviewed yesterday
61tatty Wrexham, United Kingdom
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961 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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English first
Wrexham, United Kingdom
2 reviews
5 of 5 stars Reviewed yesterday NEW

myself and wife loved this hotel with its with its big open reception and lobby area.the pool and gardens are very nice but the big plus is the access directly onto the sort white sandy beach.the breakfasts are very good with lots of choice.they have happy hours at there bars at different times,so there is always time to get the... More

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Hamburg, Germany
Contributor
12 reviews 12 reviews
9 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

I stayed in December with the family, not only was the weather perfect during our stay, so was the overall experience at the resort. The rooms we occupied were not large, but just right and very comfortable. Considering the age of the resort, the room maintenance was very good, as well as the cleanliness. What one often encounters is less... More

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Ely, United Kingdom
1 review
1 of 5 stars Reviewed 3 days ago NEW via mobile

Me and my partner was booked to stay there for 4nights, but ended up leaving after first night. When we first arrived we was sat down and given welcome drinks, my glass had lipstick on it so the first impression wasn't great. But everyone makes mistakes and the welcome drink was changed when I told them about it. After we... More

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Joe C, Quality Manager at Centara Grand Beach Resort Samui, responded to this review

Dear Palmer372, Firstly, welcome to Trip Advisor. Happily, it doesn’t happen often, but there are times when, despite our best efforts, we are unable to satisfy a particular guest’s requirements. Palmer372, throughout our interactions it was clear that the best solution would be for us to amicably (more or less) part ways. We hope that your second choice meets your... More

cleveland
Senior Contributor
29 reviews 29 reviews
19 hotel reviews
45 helpful votes 45 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We enjoyed our stay at the Centara and would definately stay again should we return to Koh Samui. We stayed in a one bedroom suite (building 1) that was well worth the extra cost, the position and view from our balcony was just magical. We had no problems with the housekeeping service and cleanliness of the rooms, plus we found... More

Was this review helpful? Yes 1
Joe C, Quality Manager at Centara Grand Beach Resort Samui, responded to this review

Dear BillogBob, Thank you so much for posting your review after your recent stay. We’re delighted that you found Building 1 to your liking and plan to return. Thank you for the suggestions. We’ll ask our friends in Hua Hin for their advice on the sunbed system. We’re glad to hear that you enjoyed breakfast by the sea. It truly... More

HongKong
Contributor
15 reviews 15 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

The biggest pull for the Centara is without a doubt the wonderful stretch of beach it sits upon. For this reason alone I can recommend it. Check in was painfully slow, no welcome drink at all either. The downsides are that the rooms are exceedingly tired and not especially clean, the bathrooms are pretty horrible too and are in desperate... More

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Joe C, Quality Manager at Centara Grand Beach Resort Samui, responded to this review

Dear MatthewC655, Thank you for sharing your review. We thank you for your positive feedback on the beach and spa. Thank you also for mentioning our Baht Bonanza promotion which is a great way for guests to get more value for their money. We do hope that you will return and perhaps look in to a Pool suite which we’re... More

Melbourne, Australia
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

We had a fantastic stay at the Centara resort in Koh Samui. The staff and the facilities are excellent, The facilities are clean and staff are friendly and would go out of the way to assist. It is also definitely worth the little extra you pay for your own plunge pool as by mid afternoon, the hottest part of the... More

Was this review helpful? Yes 3
Joe C, Quality Manager at Centara Grand Beach Resort Samui, responded to this review

Dear Marie P., Thank you for sharing your review. We took particular note of your comment on menus. It is true that many guests do not wish to eat much outside the hotel so we endeavor to keep the culinary offering fresh and attractive. Along those lines we recently welcomed Luis, our new-ish Executive Chef. He hails from Australia and... More

Port Macquarie, Australia
Senior Contributor
29 reviews 29 reviews
13 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 1 week ago

Agree with the complimentary reviews. A beautiful place and the Spice Island restaurant is fantastic for breakfast. lunch, dinner, drinks or even a Thai cooking class which takes place there! All the staff in Spice Island are wonderful and I agree that yes the guy at the security gate standing there in the heat is always smiling. The rooms were... More

Was this review helpful? Yes 3
Joe C, Quality Manager at Centara Grand Beach Resort Samui, responded to this review

Dear Portlangs, Another fan of Spice Island! We agree that the ladies at our beach-side restaurant deserve special recognition. They really take ownership and make the most of that fantastic location. The Security Guard is another gem and we’ll pass on your encouraging comments to him. We’re glad that you felt the ‘Value for Money’ equation was present. We believe... More

Wentorf bei Hamburg, Germany
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

End of March 2014 we had a week in Centara Grand. The hotel is perfectly located and there is absolutely nothing to complain. I did some Yoga sessions in the morning and I appreciated very much the professional work of the Yoga teacher. It completes my great impression of the hotel. Thank you again. Dietmar Werden from Germany

Was this review helpful? Yes 4
Joe C, Quality Manager at Centara Grand Beach Resort Samui, responded to this review

Dear Mr. Werden Thank you for your compliments on the hotel and the yoga class…and good on you for waking up early to participate in the early morning sessions! We think those daybreak hours just after sunrise are truly magical. We’re glad that you were left with a similar impression and hope you will return again for a little more... More

Sydney, Australia
Top Contributor
91 reviews 91 reviews
13 hotel reviews
58 helpful votes 58 helpful votes
5 of 5 stars Reviewed 1 week ago

I have just spent 7 days at this lovely resort had everything we wanted. The rooms are big and spacious and have great views, the staff are lovely in particular at spice island TIan and por just so kind and obliging We loved it so much planning a return trip next year

Was this review helpful? Yes 8
Joe C, Quality Manager at Centara Grand Beach Resort Samui, responded to this review

Dear MamarosaCronulla, Thank you for the great review and special mentions of Por and Tuan at our Spice Island restaurant. We can’t help smiling after feedback like that from a Trip Advisor Top Contributor! We’re delighted that you had such a pleasant stay and shared that experience with this forum. Thank you again for taking the time to share. We... More

Billingham, United Kingdom
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 1 week ago

If you are expecting a 5 star hotel you will be disappointed. We had just left Centara Grand in Hua Hin and expected the same standard. Reception staff - it must be said were poor. Did not explain room facilities or offers available at the hotel. Our room on arrival had not been properly prepared, the bed linen was damp... More

Was this review helpful? Yes 2
Joe C, Quality Manager at Centara Grand Beach Resort Samui, responded to this review

Dear Jedsue 11, We’re delighted to learn that you had such a glorious experience at our sister hotel in Hua Hin. We are concerned to learn of your dissatisfaction. In fact, we are particularly troubled that your review repeats practically verbatim a review we received at the end of March. Clearly there are some issues here that necessitate closer examination.... More

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Additional Information about Centara Grand Beach Resort Samui

Also Known As:
Centara Grand Beach Resort Samui Hotel
Centara Grand Beach Resort Samui Hotel Chaweng
Centara Grand Beach Hotel
Hotel Centara Grand Beach
Centara Grand Beach Resort Samui Ko Samui/Chaweng, Thailand
Address: 38/2 Moo 3, Borpud | Chaweng Beach, Chaweng, Ko Samui 84320, Thailand
Location: Thailand > Surat Thani Province > Ko Samui > Chaweng
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#9 Luxury Hotel in Chaweng
#9 On the Beach Hotel in Chaweng
#12 Family Hotel in Chaweng
#24 Romantic Hotel in Chaweng
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Centara Grand Beach Resort Samui 4.5*
Official Description (provided by the hotel):
Superbly located along Chaweng, Koh Samui’s finest beach. Centara Grand Beach Resort Samui offers first class Thai hospitality. Enjoy the exceptional facilities of this award winning deluxe resort which combines the spirit and culture of the island with a tranquil ambiance and sheer beauty. A choice destination for lovers of water sports in particular and everyone in general. ... more   less 
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