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Centara Grand Beach Resort Samui

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38/2 Moo 3, Borpud | Chaweng Beach, Chaweng, Bophut, Ko Samui 84320, Thailand
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1 room 1 adult
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Centara Grand Beach Resort Samui
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1,649 Reviews from our TripAdvisor Community

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Lucknow, India
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed yesterday NEW

Every thing was amazing about this place. Extremely polite and helpful staff. The location is amazing. We could just walk out of the resort on one side and enter the market, where one can enjoy scores of food options and thousands of massage parlors. 7 eleven and a medical store is right outside. On the other side the resort is... More 

Helpful?
1 Thank ayushrajvanshi
Madrid, Spain
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed yesterday NEW

I stayed here for two nights in February. The Premier deluxe rooms for which I paid a supplement was small and all the furniture looked really dated. I had booked directly with the hotel and was supposed to get a 30% credit to spend at the hotel which none of the staff were aware of. It took a lot of... More 

Helpful?
1 Thank JuicyBites
Birmingham
Level Contributor
10 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed yesterday NEW

Undoubtedly the best hotel in Chaweng, this grand property has a huge frontage at the south end of Chaweng beach, with large, well maintained gardens. Staff were efficient and polite. Even though we arrived in the early morning, we were able to check in to our room after a short wait (and a complimentary neck and shoulder message in the... More 

Helpful?
Thank m21ad
Joe C, Quality Manager at Centara Grand Beach Resort Samui, responded to this review

Dear m21ad, Thank you for sharing your review. It’s great to read that you’d class us as the best hotel in Chaweng. You’ve been fairly comprehensive in your observations. In 2016 literally everything is on the table with regards to upgrades and improvements that we are considering so your suggestions are very useful to us. Your recommendation is also appreciated.... More 

Melbourne, Australia
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Spend one week at the resort with my partner and his mother for her 70th birthday. Had the full Club experience with awesome service. Meena, Pom and Au did everything to make us feel welcome. I really wish to get service like that or even just half as good here.... I joined the Yoga classes twice a day (7.15 am... More 

Helpful?
Thank X2838FCanns
Joe C, Quality Manager at Centara Grand Beach Resort Samui, responded to this review

Dear X2838FCanns, Thank you reviewing your recent stay with us. We can't praise our team in The Club enough for the level of service they're providing our guests. We're delighted that they helped make your family's birthday celebration a success. It was also our pleasure to have you join our yoga sessions. Your energy and enthusiasm was really appreciated. Thanks... More 

Sydney, Australia
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 5 days ago NEW

Fourth visit to Centara Grand was a little disappointing. The pool, grounds and beach are still magnificent but the rooms have not be touched since my last visit 8 years ago and for the cost of accommodation this is not good enough and it took three moves to find the perfect room with the best view and size. Cleanliness and... More 

Helpful?
Thank Lindy M
Joe C, Quality Manager at Centara Grand Beach Resort Samui, responded to this review

Dear Lindy, Thank you for returning for your fourth stay and sharing your review. We’re glad that you eventually found a perfect room that offered the view and size you prefer. It’s also nice to hear our gardens, pool area and beach were as spectacular as you’d remembered them Your feedback on the age of the property and English ability... More 

Auckland Region, New Zealand
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 1 week ago

This place is paradise! My husband and I celebrated our honeymoon at the beginning of Sept 2015 at this wonderful hotel. The hotel is absolutely beautiful, the staff are incredible nice and the service was top class. The breakfast buffet was a feast! Thank you for making us feel so welcome, we cannot wait to come back.

Helpful?
1 Thank Waihopper
Joe C, Quality Manager at Centara Grand Beach Resort Samui, responded to this review

Dear Waihopper, First-congratulations from all of us on your recent nuptials. We're so glad that you chose Centara for your special occasion / getaway. Thank you also for sharing your encouraging comments on our staff and facilities. We're delighted that our team could help make your Honeymoon. We sincerely hope to have the opportunity to welcome you back...perhaps for your... More 

London, United Kingdom
Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed 1 week ago

My family and I stayed here in Septemeber 2015. Having had a previous superb experience at a centara resort in the Maldives we had no hesitation booking a stay here. The staff are friendly and welcoming and in the club room they cannot do enough for you! They anticipate needs of guests and proactively address this. The hotel is tired... More 

Helpful?
1 Thank jenc772015
Joe C, Quality Manager at Centara Grand Beach Resort Samui, responded to this review

Dear by jenc772015, Thank you reviewing your recent holiday at our resort. We are thankful that your experience at our sister resort in the Maldives lead to your booking with us. Your comments on our staff and service are very encouraging. Your feedback on the size of our pool and our rooms is equally valuable and we thank you for... More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Stayed here for 2 weeks in October. My brother and I had a great time, service was great. Food and drinks were awesome. The staff were great always friendly. The club add on if your room doesn't include it is so worth it. Banana and his team were great and loved a few drinks and canapés in the evening. Wouldn't... More 

Helpful?
1 Thank Dominici77
Joe C, Quality Manager at Centara Grand Beach Resort Samui, responded to this review

Dear Dominici77, Thank you reviewing your October holiday at our resort. We are grateful for your encouraging comments and positive feedback. Banana and his team up in The Club always ‘go the extra mile’. We’re always happy to hear from our guests about the impact their service made. We do hope to have the opportunity to welcome you back again.... More 

Budapest, Hungary
Level Contributor
16 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 1 week ago

Centara Grand Beach Resort Samui is a perfect accomodation choice for multiple reasons: 1. The hotel itself is simply beautiful and majestic. The building is located at a fantastic sandy beach, the rooms are overlooking the breathtaking sea and a charming tropical garden. 2. The staff is extremely friendly and helpful! 3. The location of the hotel is also great... More 

Helpful?
1 Thank Monika P
Joe C, Quality Manager at Centara Grand Beach Resort Samui, responded to this review

Dear Monika P, Thank you reviewing your stay. We loved your handy checklist of what makes our resort your solid favorite in Koh Samui! We're so pleased that our team could help make your holiday pleasant and memorable. All the best and kind regards, Joe More 

Melbourne
Level Contributor
107 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
5 of 5 stars Reviewed 1 week ago

We spent 10 nights here in January and really weren't sure what to expect. We booked this hotel months earlier due to the reviews on TA however as our dates got closer their were quite a few very negative reviews being posted, so it is safe to say we travelled to centara grand with a great deal of trepadation and... More 

Helpful?
4 Thank Troy010
Joe C, Quality Manager at Centara Grand Beach Resort Samui, responded to this review

Dear Troy010, Thank you reviewing your recent experience at our resort. We certainly appreciate that you took the opportunity to ‘Set the record straight’. We are grateful for your encouraging comments and positive feedback. We made sure to share the remarks for the Kid’s Club directly with the team there. It's very kind of you to recognize their efforts. Your... More 

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