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Centara Grand Beach Resort Samui

4.5 of 5 38/2 Moo 3, Borpud | Chaweng Beach, Chaweng, Bophut, Ko Samui 84320, Thailand
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Centara Grand Beach Resort Samui
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Centara Grand Beach Resort Samui
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1,183 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Bangkok
Senior Contributor
40 reviews 40 reviews
17 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed 1 week ago

We chose this hotel for our family trip to Samui to make sure that my husband’s elderly parents were comfortable. I worked in Samui for a year or so and know that that this stretch on Chaweng beach is unbeatable. One of the highlights of our trip will have to be playing in the crashing waves. Fun! The lush gardens... More 

Was this review helpful? Yes 1
Joe C, Quality Manager at Centara Grand Beach Resort Samui, responded to this review

Dear KimKiati, Thank you for taking the time to share your review. We appreciate your positive feedback and sugegstions. Since you spent a year in Samui you know that ‘our’ stretch of Chaweng is the best for swimming and at this time of year, playing in the waves. Fried rice with scallops is always good after a dip in the... More 

London, United Kingdom
Reviewer
5 reviews 5 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 1 week ago

This hotel has friendly staff, good food and an ideal location. However my overriding impression was that it is quite industrial: the rooms are quite small and could do with some care and attention and the whole hotel feels like a machine to churn through the tourist money with not much value added.

Was this review helpful? Yes 1
Joe C, Quality Manager at Centara Grand Beach Resort Samui, responded to this review

Dear AntKnee78578, Thank you for taking the time to share your review. We appreciate your positive feedback on our staff and the food we offer. Your other observation on the ‘feel’ of the resort is certainly food for thought and we value your candor. Yours sincerely, Joe More 

Leicester, United Kingdom
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Sorry folks this review should have been done ages ago! So we visited this hotel back in April after just getting engaged in Australia! This might have not been the fault of the hotel, but we were not allowed to check in until 3, when we arrived at 10 am - the staff weren't exactly bothered!! Having checked in the... More 

Was this review helpful? Yes 1
Joe C, Quality Manager at Centara Grand Beach Resort Samui, responded to this review

Dear Points15, Thank you for sharing your review and advice for fellow travelers. We always want to hear what our guests have to say…even if some time has passed from their last visit. We empathize that traveling from Australia you wanted to go to your room upon arrival. Still, when we’re at the limit occupancy-wise we do have to stick... More 

Mumbai (Bombay), India
Senior Contributor
38 reviews 38 reviews
13 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 2 weeks ago

loved the location and the view from the room, but beware of ur bags and belongings in the hotel, our purse was stolen at the hotel reception, and when we asked the manager for cctv , they said it will take time and all, just a big hotel and their staff behaves this way. food is good, rooms are good,... More 

Was this review helpful? Yes 1
Joe C, Quality Manager at Centara Grand Beach Resort Samui, responded to this review

Dear Milonee, Thank you for sharing your review. It is indeed a shame that your purse went missing. Our review of the CCTV logs offered no clear answers on the situation either. Thank you for mentioning that you did enjoy the food and rooms. The team at the Spa will also appreciate your positive feedback. We apologize for the uncertainty... More 

Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I went here with my husband for our honeymoon. First time over seas. It was fantastic. The food was amazing! We had the buffet breakfast every morning and it was just amazing. The staff were lovely and couldn't do enough for you. The only negatives, very small, would be that the food was priced the same as it would be... More 

Was this review helpful? Yes 2
Joe C, Quality Manager at Centara Grand Beach Resort Samui, responded to this review

Dear Emily B., Thank you for sharing your travel experience with readers on Trip Advisor. We’re delighted you enjoyed your stay with the breakfast being a highlight. We can assure you that we share your concern with the casual use of fireworks on the beach. Not only is the noise an annoyance, but rockets and revelry are obviously a dangerous... More 

Dundee, United Kingdom
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 4 weeks ago

A better than good hotel describes the Centara Grand. We had a nice time here. The Staff made it to be honest. The staff at the Club where we paid a bit extra for were amazing. They took our toddler off our hands at every opportunity. (We'd be worried normally honest) They just love kids. The hotel had good amenities... More 

Was this review helpful? Yes 1
Joe C, Quality Manager at Centara Grand Beach Resort Samui, responded to this review

Dear John R., Thank you for the review. It reminds of us of the old verse. “Good, better, best-never let it rest. Make you good better and your better best.” We thank you for taking the time to share your thoughts. We’ll keep doing our best to get better. Kind regards, Joe More 

Melbourne, Australia
Senior Contributor
30 reviews 30 reviews
19 hotel reviews
48 helpful votes 48 helpful votes
5 of 5 stars Reviewed 5 weeks ago

Have just returned after spending 7 days in a deluxe pool view room, one little hiccup on arrival was we were given a room next to the renovations, but after speaking to lovely girls on reception this was sorted out and Pu was fantastic and gave us a room away from that area we were very greatful. The Hotel is... More 

Was this review helpful? Yes 5
Joe C, Quality Manager at Centara Grand Beach Resort Samui, responded to this review

Dear Bluetina64, Thank you for reviewing your recent stay. We’re glad to hear that you made the acquaintance of Pu, Kun, Tapanee, at Reception and Sao at Palm Grove for breakfast. They are delighted by the recognition of their efforts. Thank you for the suggestion on breakfast. We believe that this is the most important meal of the day so... More 

Grafton, Australia
Contributor
14 reviews 14 reviews
8 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed November 8, 2014

Our first impression was "wow" as we were coming up the driveway however disappointment in how new guests were treated became evident. Were were aware we would be arriving early and would not be able to get into our room and we had planned for this by packing swimwear into our carry on. However, when it came to enquiring as... More 

Was this review helpful? Yes
Joe C, Quality Manager at Centara Grand Beach Resort Samui, responded to this review

Dear Sharon J., Thank you for reviewing your recent stay. There must have been some confusion in the directions you were given for the changing room. We appreciate you bringing this story to our attention as the Bell store is next to the stairway that leads to the powder room. We’ll make sure to provide an escort for guests so... More 

melbourne
Reviewer
5 reviews 5 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed November 8, 2014

We have just returned from a 12 night stay and had a wonderful relaxing time, all staff were very friendly and helpful the hotel and ground were clean and well maintained, we were not inconvenienced by the renovations that are going on. We stayed in a deluxe room on the 2nd level and had a great view from our balcony.... More 

Was this review helpful? Yes 2
Joe C, Quality Manager at Centara Grand Beach Resort Samui, responded to this review

Dear Daisy112, Thank you for the kind words. We’re happy to read that the renovation work did not interfere with your ‘wonderful, relaxing time’. We’re pleased you mentioned your observations on the food and drinks at The Club. The team at The Club (and at our Cenvaree Spa) will find your appraisal on their efforts encouraging as well. Daisy112, we... More 

Sydney, Australia
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
12 helpful votes 12 helpful votes
1 of 5 stars Reviewed November 7, 2014

This hotel was recommended by a travel agent - I should have done my own research! Where to start: We booked a deluxe room with plunge pool!!! - it's outdated, dark and in desperate need of renovation. Hated it We booked club privileges - what a joke. The club area is basic, food minimal and lousy. First night ordered a... More 

Was this review helpful? Yes 4
Joe C, Quality Manager at Centara Grand Beach Resort Samui, responded to this review

Dear Gabrieleo1, Well, we’re disappointed too. It’s rare that we receive a review wherein a guest is dissatisfied with so many aspects of their stay. Readers of this forum will note that the feedback on The Club is overwhelmingly positive so obviously we’re surprised at your unhappiness related to your experience there. Still, we are always willing to look for... More 

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Additional Information about Centara Grand Beach Resort Samui

Address: 38/2 Moo 3, Borpud | Chaweng Beach, Chaweng, Bophut, Ko Samui 84320, Thailand
Location: Thailand > Surat Thani Province > Ko Samui > Bophut > Chaweng
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Centara Grand Beach Resort Samui 4.5*
Number of rooms: 203
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Also Known As:
Centara Grand Beach Resort Samui Hotel Chaweng
Centara Grand Beach Hotel
Hotel Centara Grand Beach
Centara Grand Beach Resort Samui Ko Samui/Chaweng, Thailand
Hotel Style:
#8 Family Hotel in Chaweng
#10 Spa Hotel in Chaweng
#13 On the Beach Hotel in Chaweng
#13 Luxury Hotel in Chaweng
#15 Romantic Hotel in Chaweng

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