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Centara Grand Beach Resort Samui

#15 of 101 Hotels in Chaweng
Certificate of Excellence
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38/2 Moo 3, Borpud | Chaweng Beach, Chaweng, Bophut, Ko Samui 84320, Thailand
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Centara Grand Beach Resort Samui
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Centara Grand Beach Resort Samui
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1,326 reviews from our community

Traveler rating
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326
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Canterbury, United Kingdom
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed today NEW

We visited Centara the first week in May following a short break further north. Centara staff were very welcoming. We were in a Deluxe sea facing room which was very spacious. The only downside was there was no bath - but the rain shower made up for this! We went full board, but I would recommend that you only do... More 

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Surfers Paradise, Australia
Reviewer
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed today NEW

WOW...what a resort...we all do research into what accommodation we 'll book when planning a holiday and we definitely hit the the jackpot when we stayed at the "Centara" Do uourself a favour and stay here...you won't be disappointed ...its all 5 star beleive me from the staff to the grounds to the pools to the rooms...I,ve never experienced better.... More 

Was this review helpful? Yes 2
Guildford, United Kingdom
1 review
5 of 5 stars Reviewed yesterday NEW

An excellent hotel with very helpful & friendly staff, beautiful gardens and pools, wonderful wide, beachfront location on a fantastic beach (Chaweng). Great location in central Chaweng and yet an oasis of calm within its large grounds. Rooms spacious with large balconies; beds huge (8feet wide) and comfortable. Pleasant dining room overlooking the gardens and breakfasts tasty with plenty of... More 

Was this review helpful? Yes 2
Perth, Australia
Senior Reviewer
9 reviews 9 reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed yesterday NEW

We chose Centara again because of our previous wonderful experience and its stunning gardens. We were welcomed back by all the staff, with a welcome home on our bed, a bottle of wine and a fruit basket everyday and an invitation to a Cocktail Party which was well attended by guests and Senior Management. Every night a small bag of... More 

Was this review helpful? Yes 2
Gateshead, United Kingdom
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed yesterday NEW

We are sitting in kuala lumpa airport after just having left this fantastic hotel. Fabulous gardens, the most friendliest and helpful people. I stayed at centara west sands in Phuket last year but this hotel was just as superior. We went to the jungle club twice (ask reception to ring them and they will come to collect you, 400baht return.... More 

Was this review helpful? Yes 2
Liverpool, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

Our daughter treated us to this fabulous break, and everything as my grand daughter Phoebe says, 'is awesome' Phoebe spent most of her time in the playroom which was well stocked with toys and equipment also with staff in attendance.It was a delight to walk around the grounds admiring the beautifully designed swimming pools and gardens.The buffet breakfast choice is... More 

Was this review helpful? Yes 1
Joe C, Quality Manager at Centara Grand Beach Resort Samui, responded to this review

Dear JuliaMartin2013, Thank you for sharing your awesome review! We’re so glad to hear that Phoebe had such a great time. We recognize that it’s infinitely easier for parents (and grandparents) to have a pleasant stay if the little ones are happy. Thank you for your positive comments on our staff, gardens, and breakfast. Your observation on the check-in experience... More 

KOLKATA
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 3 days ago NEW

The front office was not at all cooperative and doubting the guests every time. They show lack of trust and demands passport every time , it was frustrating. the rooms need modern renovation. I stayed with my family and it was horrible experience.

Was this review helpful? Yes 1
Joe C, Quality Manager at Centara Grand Beach Resort Samui, responded to this review

Dear Sudipa23, Welcome to the Trip Advisor community. We’re sorry to hear about your ‘horrible experience’. To clarify; we are under strict governmental guidelines to record guest details and this includes viewing the passport. We apologize if you found this process intrusive or unfair. Thank you for sharing your experience. Warm Regards, Joe More 

Colchester, United Kingdom
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Our first exotic holiday and our expectations were exceeded. The facilities were great and always available. The Pools, views and stunning beach were a pleasure to wake up to every morning. The Staff were exceptional. Nothing was too much trouble and they were always polite and friendly. Would absolutely recommend anyone to visit this hotel.

Was this review helpful? Yes 2
Joe C, Quality Manager at Centara Grand Beach Resort Samui, responded to this review

Dear Jeff D., Thank you for your review and the strong recommendation. You could not have picked a better time of the year to visit Koh Samui and Centara for your first exotic holiday. Thank you also for the kind feedback on our staff and facilities. We hope you’ll consider a return visit. Thank you again for sharing. Kind Regards,... More 

Hamilton, New Zealand
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

Staff make very welcome , really had a great time here once again. Everyone makes you feel very welcome. There is so much to do at the hotel the facilities are all very good. It is in a great location to the main town.

Was this review helpful? Yes 1
Joe C, Quality Manager at Centara Grand Beach Resort Samui, responded to this review

Dear Markyamahar1, Thank you for sharing your review. It’s terrific to hear that you had a really great time. We’re glad that our found our facilities and location exceeded your expectations. We hope to welcome you again soon. Kind Regards, Joe More 

Melbourne, Australia
Contributor
11 reviews 11 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Staying for 11 nights and cannot fault this resort. Staff are very friendly and helpful, always have smiles on their faces. Breakfast is very good plenty to choose from. The pool is big enough to accomodate everyone although it is very quiet at the moment. The location is very good as you are close to a lot of eateries and... More 

Was this review helpful? Yes 3
Joe C, Quality Manager at Centara Grand Beach Resort Samui, responded to this review

Dear RugRat2412, Thank you taking the time to share your review. Your kind words for our staff are much appreciated. Thank you also for mentioning the pool and the beach. We think when the wind changes direction (usually late April) and the sea goes totally clear, bright blue that there is no better spot to float lazily in the sea.... More 

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