Very nice , beatuyful room with lovely views , and the food and staff were great , the only let down was the breakfast
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- Best Western Chaweng
- Chaweng Best Western
- Best Western Koh Samui
- Koh Samui Best Western

Very nice , beatuyful room with lovely views , and the food and staff were great , the only let down was the breakfast
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Dear Guest,
Thank you for your kind review. Your compliments are the great support to us. Regarding your comment, we will ensure to improve our Breakfast to be better for our guests in the future. We hope to see you again soon.
Regards,
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While the room we had was clean and the views from the place were amazing the fact that it is not in walking distance to anywhere really lets it down. The place was a little too quiet. There was no one in the pools and hardly any other guests around at all which added to the complete lack of atmosphere...
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Dear Guest,
Thank you so much for your kind review. We do apologize that our location is not meet your expectation.
Best regards,
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We stayed at the hotel for almost one week. The hotel is nice, quite clean with a tremendous view. There were not many guests at the hotel so it was prety calm. Before booking the hotel we read the reviews and hesitated a little as far as the location is concerned. Indeed the location is a little remote, it takes...
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Dear Guest,
Thank you for your kind review. Your compliments are the great support to us.
Regarding our restaurant staffs issue, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in...
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Stayed there to celebrate new years. We are travelling for 4 months and are on a budget so this was a treat for us. We were so disappointed. 1st we were put ina room next to the laundry room so could not sleep through the noise. When we got moved to a new room there was no hot water. The...
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Dear Guest,
Thank you for your kind review.On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.
Best regards,
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Second stay for me at this hotel, been to Samui and area numerous times, have to say this is a top spot for a relaxing quiet holiday, the view is fantastic, the ladies at the reception are super nice/sweet as is the rest of the staff, rooms are clean and complete acoording to european standards, we stayed in a grand...
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Dear Frederic,
Thank you so much for your kind review. Your compliments are the great support to us and our staffs.
Regarding the pool, we take your comment by heart and we ensure to improve the issue. We hope to seeing you again soon.
Best regards,
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I went on Samui last year, and it was a great and pleasant stay. The staff is polite and nice.
The view to Samui island is great! Me and my friend, we loved it!
The food is good, and not expensive (for dinner). The room view was perfect.
The hotel is very clean.Breakfast was soberb! So many things to taste,...
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Dear Marina,
Thank you for your kind review.
Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again...
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We stayed here as a large group for a wedding. The rooms were good, clean and were as shown on the website. The views were absolutely amazing!!!! The pool was gorgeous......no pool side wervice was given though. A bit disappointing considering it was so beautiful you didn't want to leave.
I recommend the accommodation, but the service was definitely the...
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Dear Guest,
Greetings from BW Samui Bayview Resort & Spa. I hope this e-mail finds you well.
First of all, thank you so much for your kind review and comments. I apologize for not exceeding your expectations. We strive to ensure each and every guest experience is satisfying.
Please know that we are taking your comments to heart and focusing...
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Stayed at the bayview for a few nights with my girlfriend and friends.
Lovely hotel with truly stunning views accross the bay. Please book a sea view room, its a must.
The rooms are lovely, very spacious and well maintained.
The hotel is very airy with a great restaurant and bar area where its great to sit at night looking...
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Dear Guest,
Thank you very much for your kind review and comment. Your compliments are the great support to us.
We do apologize for the inconvenience issues that may cause you during your stay. We will ensure to improve our drawbacks. We hope to seeing you again soon.
Regards,
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We spend 6 nights in this hotel. We had rooms with sea view. This hotel has a situation on the hill where sea view is a must.
Rooms were spacious and the terrace was large. The bathroom was good, with a shower + a bath. There was a flat TC screen and a DVD reader. The room was clean. The...
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Dear Guest,
Thank you very much for your kind review. Your compliments are the great support to our staffs. We hope to seeing you again soon.
Regarding the complimentary transfer, we have round trip transfer to Lamai beach hourly from 9 am to 5 pm. Also, we have one way complimentary transfer to Chaweng city center at 11.30 am and...
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Me and my girlfriend stayed here last month. The hotel is beautiful with an incredible view. They offer great services including two pools, table tennis and a gym. Unfortunately the swimming pools were never cleaned so they were covered with dead insects and other dirt so it was not pleasant to swim in. Located on top of a very big...
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Dear Guest,
Thank you for your time for reviewing our property. We appreciated very much. I do apologize for not exceeding your expectations. We strive to ensure each and every guest experience is satisfying. Please know that we are taking your comments to heart and focusing on improving. It is our hope that you will give us another opportunity to...
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