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All 79 Chaweng hotels

BEST WESTERN Samui Bayview Resort & Spa

3.5 of 5 Hotel   |   104 Moo 3 | Bo Phut, Chaweng, Ko Samui 84320, Thailand
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77%
Ranked #46 of 79 hotels in Chaweng
A recent review
5 of 5 stars reviewed 3 weeks ago
James T
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177 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
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English first
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 3 weeks ago

There is no amount of praise I can give this resort that will do it enough justice. The rooms will give you respite, the staff will give you whatever you need, and the owner, Peter from Australia, will do whatever he can to ensure you're comfortable and relaxed. I was lucky enough to catch this hotel on TripAdvisor and will... More

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Riyadh, Saudi Arabia
Senior Contributor
46 reviews 46 reviews
9 hotel reviews
20 helpful votes 20 helpful votes
1 of 5 stars Reviewed April 23, 2014

They say that it is a 4 star property but when I went there it seemed like that its not more than 2 stars. Very bad management, they can't speak English even the manager of this hotel doesn't understand English. If you are good at doing hand gestures then it will be slightly easy for you to convey them what... More

Was this review helpful? Yes 1
managment s, Manager at BEST WESTERN Samui Bayview Resort & Spa, responded to this review

Dear Abeer This is a new management team of the hotel. I have to apologize for your inconvenience. Any complaints , we promise to rectify them. Our front office staff mainly can speak English, but there is some mistakes that can be occurred. In terms boutique of the resort, it has decorated with nature of Samui open air with ocean... More

Abu Dhabi, United Arab Emirates
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed February 20, 2014

The best thing about this hotel is the view. There is no management & the staff offer no level of customer service. Breakfast - low level & limited choice Service - Repeated calls to both reception & laundry - no response on 4 occasions Room toilet - repeated blocked toilet & in middle of the night foul smell Food -... More

Was this review helpful? Yes 1
managment s, Manager at BEST WESTERN Samui Bayview Resort & Spa, responded to this review

Dear Sarah This is a new management team of the hotel. I have to apologize for your inconvenience. Any complaints , we promise to rectify them. In terms of breakfast, we offer customer with international buffet, I have to apologize for unlimited choice for you. I promise next time I will organize western breakfast choices for you. For toilet, in... More

Ottawa, Ontario, Canada
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed February 17, 2014

This is a mixed review because we experienced quite a few different things during our 4 night stay. First the good: The view is spectacular, I don't think I could ever get tired of waking up to that view of the bay. We were greeted warmly with drinks upon our arrival. The pools and deluxe rooms were above average as... More

Was this review helpful? Yes 1
managment s, Manager at BEST WESTERN Samui Bayview Resort & Spa, responded to this review

Dear Geoff This is a new management team of the hotel. I have to apologize for your inconvenience. Any complaints , we promise to rectify them. I am sorry about the motor cycle accident. therefore, we try to improve our service. Currently, we try to do more schedule on free transfer from beach to hotel from 9 am to 8... More

Bristol, United Kingdom
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed February 4, 2014

I'm writing this review from a budget hotel priced at 900 baht and the room is better than the standard room I had in the best western Samui. I arrived and entered the room to find a massive cockroach on the floor, asked to change room and they tried to upgrade me, and tried charging! Air con really noisey, and... More

Was this review helpful? Yes 1
managment s, Manager at BEST WESTERN Samui Bayview Resort & Spa, responded to this review

Dear Valuable Customer This is a new management team of the hotel. I have to apologize for your inconvenience. Any complaints , we promise to rectify them. Currently, we have renovated some structures of the hotel. I guarantee that those problems have been solved. Therefore, please give us the opportunity to serve you much better. More

Contributor
20 reviews 20 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 5, 2014

My friend and I stayed here for 4 nights over New Years. It's an excellent hotel. Great ocean views, good service. At reception the girls speak great English. It's about a 20 minute drive to the ferry terminals which means the hotel was away from all the hustle and bustle. We came over for the Full Moon Party so was... More

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managment s, Manager at BEST WESTERN Samui Bayview Resort & Spa, responded to this review

Dear Valuable Customer This is a new management team of the hotel. I have to apologize for your inconvenience. Any complaints , we promise to rectify them. Currently, we try to do more schedule on free transfer from beach to hotel from 9 am to 8 pm. Thank You for your appreciation, I promise to keep maintain the best thing... More

Dubai, United Arab Emirates
2 reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed September 26, 2013

I found a very ugly mouse in my room,,very dirty breakfast,,,very dirty toilet,, but at the end i checked out and they redeem my money back rude staff very un recommended hotel ..............................................................................................................................................................................................................................................

Was this review helpful? Yes 4
managment s, Manager at BEST WESTERN Samui Bayview Resort & Spa, responded to this review

Dear Valuable Customer This is a new management team of the hotel. I have to apologize for your inconvenience. Any complaints , we promise to rectify them. Currently, the resort has been renovated and as I mentioned previously that there is a new team to manage the hotel. Therefore, please give us the opportunity to serve you much better. More

Los Angeles, California
Contributor
18 reviews 18 reviews
9 hotel reviews
16 helpful votes 16 helpful votes
1 of 5 stars Reviewed September 1, 2013

we checked in after 8pm one guy at the reception with no English at all checked us in. the room smelled bed, linen was really old and abused, and towels very small size and very colorful and ugly. breakfast...... the worst we experienced throughout our stay in Thailand (10 nights at other hotels), unhelpful kitchen crew, dishes where not clean,... More

Was this review helpful? Yes 1
managment s, Manager at BEST WESTERN Samui Bayview Resort & Spa, responded to this review

Dear Valuable Customer This is a new management team of the hotel. I have to apologize for your inconvenience. Any complaints , we promise to rectify them. Currently, the resort has been renovated and new management team has been launched, and we try to do more schedule on free transfer from beach to hotel from 9 am to 8 pm.... More

Los Angeles, California
Top Contributor
91 reviews 91 reviews
26 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed August 29, 2013

When I go to new locations out of my country I often select a Bestern Western Hotel as generally the rooms, locations and hotel are great and a good value for the cost...this place is however overpriced as it is not on the beach but has amazing views of the Ko Samui coast going up to the airport area of... More

Was this review helpful? Yes
managment s, Manager at BEST WESTERN Samui Bayview Resort & Spa, responded to this review

Dear Valuable Customer This is a new management team of the hotel. I have to apologize for your inconvenience. Any complaints , we promise to rectify them. Currently, we try to do more schedule on free transfer from beach to hotel from 9 am to 8 pm. and thank you for your appreciating. I promise to serve you better next... More

Wisconsin Dells, Wisconsin
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed July 7, 2013

This place is all we could have asked for. Great value for the money we paid for. Very friendly and polite staff, clean rooms. marvelous view from the sea view rooms. Good breakfast with plenty of choices. Cannot ask for anything more if you are in koh samui to relax. It's a little away from attractions and beach. The hotel... More

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Additional Information about BEST WESTERN Samui Bayview Resort & Spa

Address: 104 Moo 3 | Bo Phut, Chaweng, Ko Samui 84320, Thailand
Location: Thailand > Surat Thani Province > Ko Samui > Chaweng
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — BEST WESTERN Samui Bayview Resort & Spa 3.5*
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Also Known As:
Best Western Samui Bayview Resort And Spa
Best Western Samui Bayview Hotel Chaweng
Best Western Chaweng
Chaweng Best Western
Best Western Koh Samui
Koh Samui Best Western
BEST WESTERN Samui Bayview Resort & Spa Ko Samui/Chaweng, Thailand

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Amenities

Business Center with Internet Access Free Breakfast Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool
Hotel Style
#21 Spa Hotel in Chaweng
Hotel Class
Number of rooms
50

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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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