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Chaweng Regent Beach Resort

#19 of 102 Hotels in Chaweng
Certificate of Excellence
4.0 of 5
Hotel website
155 / 4 Chaweng Beach Rd, Chaweng, Bophut, Ko Samui 84320, Thailand
Chaweng Regent Beach Resort
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Ranked #19 of 102 Hotels in Chaweng
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 5 days ago
Lauren S Boston, Massachusetts
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1,116 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Kuala Lumpur, Wilayah Persekutuan, Malaysia
Contributor
11 reviews 11 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
1 of 5 stars Reviewed 4 days ago NEW

We came back to Koh Samui because we love the relaxing atmoshere combined with access to good restaurants and nightife. We also came back to Chaweng Regent because last time it was so relaxing, service was good and food great. What a mistake. We paid top dollar because it was peak , the service was dreadful; got orders wrong despite... More 

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Melati_Samui, General Manager at Chaweng Regent Beach Resort, responded to this review

Dear Khun Toni B, Thank you for taking the time to post your review. We are very sorry to read of your disappointment during your second stay and unsatisfactory experience this time at the Chaweng Regent Resort & Spa As customer service remains our top priority, feedback such as yours enables us to improve our service, facilities and therefore we... More 

Boston, Massachusetts
Senior Reviewer
6 reviews 6 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

My friend and I booked a premier room at this resort after traveling through Cambodia and Vietnam for a few weeks. We loved it! The room was remodeled and wonderful, the beach is great, and the breakfast buffet is amazing. The location is good too, quiet, but a stone's throw from all the Chaweng action. Drinks are a tad overpriced,... More 

Was this review helpful? Yes 1
Melati_Samui, General Manager at Chaweng Regent Beach Resort, responded to this review

Dear Lauren S, Thank you for reviewing your recent stay with us. We are pleased to read your kind words and it would be shared to the team. Also, thank you for mentioning our breakfast buffet and benefits of location as well as drink promotion. That are very helpful for other potential travelers and much appreciated. We hope to welcome... More 

Whangarei, New Zealand
Contributor
15 reviews 15 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 6 days ago NEW via mobile

For all of the haters out there of this resort, what planet are you from. This resort is amazing, from the time we check in until the time we left we felt special here. We stayed in a Duluxe Regency room on the second floor room 234 just back from the swim up bar pool so as we could not... More 

Was this review helpful? Yes 1
Melati_Samui, General Manager at Chaweng Regent Beach Resort, responded to this review

Dear Rodney & Megan Thank you for taking the time to share your review during stay with us. We're always grateful for compliments on our staff and other facilities. Additionally, we appreciate the useful feedback on our room and location. We do hope that the experience was worth another stay and we can welcome you back. Kind regards Mathias Hansen... More 

Byron Bay
Top Contributor
57 reviews 57 reviews
14 hotel reviews
39 helpful votes 39 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We had many family and friends come and stay at Chewang Regent when we went to Koh Samui to get married. The staff could not have been more helpful, from front desk staff who actually arranged our guests rooms so that families could be near each other, to the bar man at the pool bar who always made sure we... More 

Was this review helpful? Yes 3
Melati_Samui, General Manager at Chaweng Regent Beach Resort, responded to this review

Dear ByronVIPTravel Thank you for taking the time to share your recent experience at Chaweng Regent Beach Resort. The Team joins me in thanking you for your kind comments; we were thrilled to read that you enjoyed our service at pool bar, restaurant, and location, turn down service. We look forward to welcoming you again in the near future and... More 

1 review
1 of 5 stars Reviewed 2 weeks ago

We are here on holiday for several years. The hotel was poor quality. Breakfast is always the same, the air is bad, the dirty bath! Shake was rotten! big disappointment! The staff not nice. The air conditioning does not work!

Was this review helpful? Yes
Melati_Samui, General Manager at Chaweng Regent Beach Resort, responded to this review

Dear Khun Korinader17, Thank you very much for sharing your experience during your recent stay at Chaweng Regent Resort & Spa. On behalf of Management Team, we are very sorry to read that we have failed to provide the expected services you have experienced staying with us in the past as one of our very loyal and valuable customer. Your... More 

Singapore, Singapore
Senior Contributor
23 reviews 23 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Came with my wife and two kids (9 & 11). The rooms are the perfect size. Family travel has gotten tricky with a family of four and my cheap refusal to get second rooms. These were big enough for us, and all room have nice porches. We could all hang out and not get in each other's spaces. Each room... More 

Was this review helpful? Yes 2
Melati_Samui, General Manager at Chaweng Regent Beach Resort, responded to this review

Dear Tico45_12 Thank you very much for sharing your experience during your recent stay at Chaweng Regent Resort-Koh Samui. We would be very happy to see you again and hope that it will be soon! Warm regards Mathias Hansen Group General Manager More 

Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

After reading through multiple reviews & many comments about certain areas of this resort in a negative manner I have come to a conclusion that this world is filled with many unappreciative and snobby customers who have high expectations without taking a step back to realize how they are living compared to the less fortunate. From arrival to departure this... More 

Was this review helpful? Yes 2
Melati_Samui, General Manager at Chaweng Regent Beach Resort, responded to this review

Dear JaimeeGill We appreciate the opportunity to have you and your family at the resort during your recent holiday. We are grateful for your kind comments and delighted that you had a wonderful time. The Team looks forward to welcoming you back to Samui in the hopefully not too distant future. With Warmest Regards, Mathias Hansen Group General Manager More 

gloucester,england
Reviewer
3 reviews 3 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

This hotel is great, firstly we arrived on the 10th March, at 10.00 am,hot, sweaty and tired and after a long trip, I can get a bit cranky. We were told our room wasn't ready but it would be in an hour or so, would we like to have a look around the grounds and come back later. Although, not... More 

Was this review helpful? Yes 6
Melati_Samui, General Manager at Chaweng Regent Beach Resort, responded to this review

Dear Alex and Diane Thank you for taking the time to rank us so highly and for providing your feedback. It is always wonderful to read about praise for our wonderful team of talent. They endeavor to provide extraordinary experiences every day and I have nothing but admiration for the effort they put in every day. So thank you for... More 

Almere, The Netherlands
Senior Contributor
30 reviews 30 reviews
9 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Very nice resort on the busy Beach road of Chaweng. Very quiet on the resort self. Nice gardens. Beautiful rooms, with a lot of details. 2 big swimming pools. Good breakfast. Chomlay restaurant on the beach (in the sand).

Was this review helpful? Yes 1
Melati_Samui, General Manager at Chaweng Regent Beach Resort, responded to this review

Dear MarcusAlmere, Thank you for staying with us and sharing your feedback and compliments. We are glad to hear that you enjoyed your stay that much and hope welcoming you back soon. With kind regards Mathias Hansen Group General Manager More 

Canberra, Australia
Top Contributor
76 reviews 76 reviews
40 hotel reviews
95 helpful votes 95 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Unfortunately we had a bad start to our 2 week stay. Staff gave us a lovely welcome but then said our room wasn't ready and could we wait an hour. Not really acceptable at 5pm when check out is 12pm. Providing late check outs for guests is unfair when the incoming guests that have been traveling are left to wait.(... More 

Was this review helpful? Yes 8
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