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Sheraton Samui Resort

86 Moo 3 Chaweng Noi Beach | Bophut, Chaweng, Bophut, Ko Samui 84320, Thailand (Formerly Imperial Samui Beach Resort)
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1 room 1 guest
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Sheraton Samui Resort
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73 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Tokyo, Japan
1 review
5 of 5 stars Reviewed 4 days ago NEW

I have no bad words to say!! This is a lovely intimate resort set at the quiet end of Chaweng. The location is wonderful, clean sandy beach and a few beach bars in walking distance. Chaweng is a short bus/taxi ride away (I wasn't a fan) but I recommend Fishermans Village which is a bit further for some nice little... More 

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Tuscaloosa, Alabama
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

I loved my stay at the Sheraton Samui Resort. The service was top-notch from every staff member we encountered during our 4 days there. The pleasant, quality service from the staff made me feel as if I was staying a much higher-end hotel. We had a beach-front room. It was 100% worth it to get to wake up to and... More 

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SheratonSamuiResort, Manager at Sheraton Samui Resort, responded to this review

Dear 3piecetracksuit, Thank you for the great review, I am delighted you received a pleasant and high quality service from our team throughout your stay and enjoyed the beautiful ocean views from your room. Our all-day dining restaurant Long Talay and Blue Monkey Bar offer a great choice of Thai, Western and International dishes with fantastic panoramic ocean views, so... More 

Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

All the rooms are newly renovated since march 2015. Staff are always friendly and willing to help. Family friendly hotel usually nice and quiet. Excellent soft sandy beach with nice pool. Hotel restaurant overpriced and average food quality. Restaurants around hotel- short taxi ride. Car rental is also cheap and a good option to explore island as driving is easy... More 

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SheratonSamuiResort, Manager at Sheraton Samui Resort, responded to this review

Dear mariamlovestotravel, Thank you for the great review and for recommending our resort to other travelers on TripAdvisor. We are delighted to hear you enjoyed your stay with us and that our team provided a high level of friendly service. Our family friendly resort is located along one of Koh Samui’s best beaches, so I am pleased to hear you... More 

Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

We booked two ocean view rooms on 3 August 2015. The rooms were spacious and nice with a balcony overlooking the ocean . Although hotel is old but it is well maintained. The breakfast was excellent and had lot of variety of to eat. The resort charges bhat 70 for the shuttle service to chawing beach which I think should... More 

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SheratonSamuiResort, Manager at Sheraton Samui Resort, responded to this review

Dear Aghamm, Thank you for your review of our resort on TripAdvisor. I am pleased to hear that you enjoyed your stay in our Deluxe Ocean View rooms and our daily buffet breakfast. We truly value your opinions and will use these to further guide our service improvements. I hope that you will consider staying with us again on your... More 

sultankot
Level Contributor
41 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Had a great time at Sheraton with family. We stayed here for 5 days and it was a great experience. The resort was located around 3 kms away from the hustle and bustle of chaweng beach. The hotel provides shuttles to the centre of chaweng at 70 Baht per person or you can take a cab / taxi from outside... More 

Was this review helpful? Yes 2
SheratonSamuiResort, Manager at Sheraton Samui Resort, responded to this review

Dear Asalehk, Thank you for your glowing review on TripAdvisor and for being our guest on your family holiday in Koh Samui. I am delighted to hear you all enjoyed a great experience during your stay and that the rooms, restaurants and hotel grounds were to your liking, especially our beautiful beachfront swimming pool. Our resort is especially ideal for... More 

Level Contributor
47 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Stayed here for 6 days using our SPG points and it was a decent experience. This hotel is a little bit further out of the way than some of the other hotels, but not that far that it is a hassle to get places. To me, it was a perfect location. Isolated enough so that the beach we were on... More 

Was this review helpful? Yes 3
SheratonSamuiResort, Manager at Sheraton Samui Resort, responded to this review

Dear SteveBTang, Thank you for your feedback on your recent stay. As our esteemed SPG guest I am pleased to hear that you found our resort to be situated in the perfect location and that your overall experience was positive. As you commented, Chaweng Noi Beach is the best beach in Koh Samui for swimming and our beachfront resort offers... More 

Adelaide, South Australia, Australia
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed July 30, 2015

The staff are the key to this great hotel they cannot be more friendly or helpful all day every day. The breakfasts are truly fantastic as are all the bars and restaurants in the hotel. This was our fourth stay and I can say we will certainly be back.

Was this review helpful? Yes
SheratonSamuiResort, Manager at Sheraton Samui Resort, responded to this review

Dear Lee P, Thank you for your great review on TripAdvisor and for repeatedly being a valued guest at our resort. We are delighted that you enjoyed another great stay with us and that our friendly team were the key to your holiday experience. We look forward to the pleasure of welcoming you back again in the very near future... More 

Porches
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed July 29, 2015

Our family of 5 stayed in 2 rooms for 5 nights. We were very disappointed in the property, but the staff was excellent and did everything they could to make the guests satisfied. First, the rooms were fine. Beds very comfortable and large bathrooms. We had paid for a small upgrade so that we had an oceanview. The Hotel staff... More 

Was this review helpful? Yes 3
SheratonSamuiResort, Manager at Sheraton Samui Resort, responded to this review

Dear Swiss C, Thank you for choosing our resort for your recent family holiday and for posting your review on TripAdvisor. I am pleased that our team did everything they could to ensure you enjoyed your stay and that you found our rooms to your liking. Our beachfront location is one of the best in Koh Samui with pristine white... More 

Adelaide, Australia
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed July 21, 2015

We stayed for 3 weeks at The Sheraton hotel which was formerly the Imperial. Although it is a 5 star hotel in every other way it has lost a point for us because they have put a kids club right next to the pool and taken away the pool lounges under the trees so there aren't really enough. However the... More 

Was this review helpful? Yes 2
SheratonSamuiResort, Manager at Sheraton Samui Resort, responded to this review

Dear Linda P, Thank you for choosing our resort for your recent holiday and for posting your review on TripAdvisor. I am pleased to hear that our team provided an amazing experience with friendly, kind and considerate Thai hospitality. I am sorry to learn about your accident which limited your mobility towards the end of the stay. I am glad... More 

Paris, France
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed July 21, 2015

Our room was wonderful, bed is really comfortable. All the areas are very well maintained, the gym is not very big but enough to exercise. All the staff was really friendly especially Bobo at the reception who was very helpful. We tried the restaurant and it was good and breakfast absolutely wonderful. On our last day, it was my friend's... More 

Was this review helpful? Yes 1
SheratonSamuiResort, Manager at Sheraton Samui Resort, responded to this review

Dear Cookie L, Thank you for being a guest at our resort recently and for your excellent review of your experience. I am delighted you enjoyed a wonderful stay in our rooms and a comfortable night’s sleep in our signature Sheraton Sweet Sleeper™ Bed. Our team continuously strive to provide a high quality of service to exceed our guest’s expectations,... More 

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