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Mercure Samui Chaweng Tana Hotel

#21 of 101 Hotels in Chaweng
Certificate of Excellence
37 / 97 Moo 3 | Bophut, Chaweng, Bophut, Ko Samui 84320, Thailand
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1 room 1 adult
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Mercure Samui Chaweng Tana Hotel
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437 Reviews from our TripAdvisor Community

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Level Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

I'm here right now, the hotel is much more than I expected. The room is clean, the staff is friendly, the location is great, I wish the music at the pool was a little bit more load.... very good value for money.

Helpful?
1 Thank Keren M
Vancouver, Canada
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago via mobile

We found the Mercure through an Internet search and booked after confirming the ratings on Tripadvisor. Good choice! For a moderately priced hotel, the rooms and amenities are excellent. Best shower I've ever had. The staff the staff are friendly, knowledgable, attentive and helpful. The food, although slightly more than the street restaurants, was very good. I was also very... More 

Helpful?
1 Thank Gladys R
Toronto, Canada
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago via mobile

Very nice hotel. Lovely modern, clean rooms. Staff very friendly. Beautifully decorated. Located on busy street with lots of restaurants and shops. Unfortunately there was no concierge though - would have been helpful. HOWEVER there was a lovely travel agent shop across the street. Ambrosia Tours run by a wonderful lady by the name of Tik. She was extremely helpful... More 

Helpful?
1 Thank 2451Seaton555
Broome, Australia
Level Contributor
65 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 262 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed in this place from 5th of January to 17th 2016 . When we checked in I noticed that the details of my booking it says 1 occupancy which it means only one person is able to have a free buffet breakfast . I didn't noticed those small icons on top when i booked thru Agoda I reckon I... More 

Helpful?
2 Thank josephineovens
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

Lovely and simple place to stay. Stayed for 4 nights with my boyfriend and couldn't fault it. Lovely staff and area. Personally loved where it was... Right near lots of restaurant, bars and shops. Perfect for nightlife when you want to explore a bit. Never have to walk to far to anywhere. Would stay again

Helpful?
1 Thank Olivia S
Manager_MercureSamui, Manager at Mercure Samui Chaweng Tana Hotel, responded to this review

Dear Olivia S, It's glad to here you're enjoyed staff service and location of hotel. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind... More 

Sao Paulo, SP
Level Contributor
26 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 4 weeks ago

My husband and I just stayed one night at this hotel. The hotel has a good structure, with big rooms and a beautiful swimming pool. There was only a minor downside: when we arrived the receptionist was not friendly, which is unusual in Thailand.

Helpful?
Thank MMichels
Tel Aviv, Israel
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed December 24, 2015 via mobile

I stayed in this hotel for one night,it worth the money but unfortunately it doesn't meet the Global Mercure standards; the room wasn't that clean as you expect,additionally it took forever until hot water arrived to the tap... Breakfast is OK, kindness of the staff is what saved this hotel for a total bad experience. I would recommend to stay... More 

Helpful?
1 Thank OrenStar
Manager_MercureSamui, Manager at Mercure Samui Chaweng Tana Hotel, responded to this review

Thank you for taking the time to tell us about your experience at the Mercure Samui Chaweng Tana. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest... More 

Vancouver, Canada
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed December 5, 2015 via mobile

This hotel was exactly as advertised. The staff was curtious and friendly. There was construction underway at the front end of the hotel, but it was not a bother at all. The room we had was well laid out and far enough away from the main road made it nice and quiet. The pool and small garden is a nice... More 

Helpful?
Thank Stuartmcdonald
Manager_MercureSamui, Front Office Manager at Mercure Samui Chaweng Tana Hotel, responded to this review

Dear Stuartmcdonald, Thank you for sharing your experience staying at Mercure. Glad to hear that you was enjoyed our service. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. The construction at the front... More 

Newcastle upon Tyne, United Kingdom
1 review
3 of 5 stars Reviewed November 25, 2015

Nice hotel which was unfortunately being renovated. Was told that major works would only be carried out between 10am and 6pm but this was not the case. breakfast was poor and foods were not covered...

Review collected in partnership with Accorhotels.com

Helpful?
Thank andyK6968IR
Manager_MercureSamui, Manager at Mercure Samui Chaweng Tana Hotel, responded to this review

Dear Mr. Andy, Thank you for sharing your experience. We are sorry that the stay was not meet your expectation. The comment regarding about breakfast is noted for further improvment. Thank you once again for your stay. Best Regards, Nina Rooms Division Manager More 

Kuala Lumpur, Malaysia
Level Contributor
34 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
5 of 5 stars Reviewed November 10, 2015 via mobile

Stayed here for 3 nights before we moved to another Accor hotel in Bophut area. Total stay was great! Location wise awesome, 2 minutes walk to the beach to catch the sunrise. Just in front of the hotel there is a motorbike rental very cheap 150 - 250 bhat per day depending on the type of motorbike. Lovely little pool... More 

Helpful?
Thank Aniss Fadilah N
Manager_MercureSamui, Manager at Mercure Samui Chaweng Tana Hotel, responded to this review

Dear Aniss Fadilah N, We greatly appreciate your comments regarding your stay at Mercure Samui Chaweng Tana. It is always a pleasure to receive positive feedback especially the convenience location and our nice pool. Thank you again that you have shared your experience with us and waiting for your next visit Yours faithfully. Nina Rooms Division Manager More 

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