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Mercure Samui Chaweng Tana Hotel

4.0 of 5 37 / 97 Moo 3 | Bophut, Chaweng, Bophut, Ko Samui 84320, Thailand
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Certificate of Excellence 2014
Mercure Samui Chaweng Tana Hotel
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Mercure Samui Chaweng Tana Hotel
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274 reviews from our community

Traveler rating
    90
    142
    36
    4
    2
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28
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Melbourne
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

We stayed at the hotel for 8 days while competing in the Koh Samui Yacht Regatta. The hotel staff where friendly and helpful. The pool was fantastic, bit disappointed the poolbar was never open. Hotel and room where clean and very quiet. Buffet breakfast was good. Heading back again this year.

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London, United Kingdom
2 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 3 weeks ago

On the positive side, the staff were very friendly, from the woman at the reception desk to the kind waitress and chef in the dining room. Also, the hotel was clean: both the public areas and the bedrooms were clean and the room was replenished with clean towels, bath mats etc as needed. Now, for the less good points. I... More

Was this review helpful? Yes 2
Manager_MercureSamui, General Manager at Mercure Samui Chaweng Tana Hotel, responded to this review

Dear Roberta H Thank you for your feedback during your stay at Mercure Samui Chaweng Tana. we are delighted to read that you enjoy our hotel service. Please accept my apologies for not having satisfied your needs up to your expectations regarding Mercure Standard as we are on process to changing some collateral and amenities. For the breakfast choice, I... More

Miami Beach, Florida
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I had the opportunity to stay at the hotel for 8 days while taking cooking classes in Samui. The hotel staff where extremely friendly and accommodating. Break fast buffet was nice, the pool and relaxation area with the hotel where fabulous. Allowing to step away from the busy street. The hotel is not on the beach but access is easily... More

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Manager_MercureSamui, General Manager at Mercure Samui Chaweng Tana Hotel, responded to this review

Dear Richard K Thank you for your kind review and sharing your experience at our hotel on Tripadvisor. It is delightful to know that you enjoyed your stay with us,especially staff service and would love to come back to stay with us again. Your complimentary remarks are most appreciated and we certainly look forward to the pleasure of welcoming you... More

Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 3 weeks ago

My fiancee and I stayed at this property for two nights in September 2014. This hotel was cheap (maybe AUD60/night) and a great find! Pros and cons are as follows: Pros - I believe a great location in Chaweng. Not on the beach, but in a quieter part of Chaweng, out of the hustle & bustle, but close enough to... More

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Manager_MercureSamui, General Manager at Mercure Samui Chaweng Tana Hotel, responded to this review

Dear MissTiss1983 Thank you for staying with us and taking the time to post a review on Tripadvisor. We are happy to know that you enjoyed our service and convenient location Indeed, our hotel is well-located inth south of Chaweng where only 15 minutes walk, you can find exciting local attractions, shopping, transport and an great array of dining and... More

Western Australia, Australia
Senior Contributor
22 reviews 22 reviews
12 hotel reviews
44 helpful votes 44 helpful votes
5 of 5 stars Reviewed 4 weeks ago

My partner and I stayed at the mercure for 2 nights and thoroughly enjoyed our stay! We booked a standard room and it was fantastic. It had all things you need to make your stay comfortable and enjoyable. And the bed was huge! The pool area is beautiful, and also a nice place to relax. There is also a pool... More

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Manager_MercureSamui, General Manager at Mercure Samui Chaweng Tana Hotel, responded to this review

Dear KfriendCware We would like to thank you for choosing Mercure Samui Chaweng as your accommodation choice during your recent visit to Thailand and for taking the time to write this review. Also, we are delighted to read that you had an comfortable stay and enjoyed our service. Your comments regarding to our staff service have been shared with the... More

Kuala Lumpur, Malaysia
Reviewer
5 reviews 5 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Stayed in this hotel for two nights two weeks ago. Cost about 400 bath to get from the airport to this hotel in a private van about 15 minutes journey. Initially was given a room on the 3rd floor, which is a standard room, but the sliding door to the bathroom refuse to slide, call the operator, waited for the... More

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Manager_MercureSamui, General Manager at Mercure Samui Chaweng Tana Hotel, responded to this review

Dear Flsling Thank you for taking the time to provide feedback. We are sorry to learn that your expectations were not met. Guest satisfaction and comfort are important to us and we sincerely apologize for the inconvenience experienced. Your comment regarding to sliding door is well noted. Now all the team have been informed to ensure that all equipment and... More

Glasgow, United Kingdom
Reviewer
4 reviews 4 reviews
4 of 5 stars Reviewed September 14, 2014

Nice boutique style hotel with beautifully decorated room and amazing bathroom. Location is good, can walk to the beach but its not right on the beach. The hotel has a very good sushi restaurant. Swimming pool is small but nice

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Manager_MercureSamui, General Manager at Mercure Samui Chaweng Tana Hotel, responded to this review

Dear Jon It is always a pleasure to receive a feedback from our guests. Thank you so much for sharing your experience at Mercure Samui Chaweng Tana. We are glad to hear that overall you had a great stay,especially the hotel design and facilities. In terms of the hotel location, Mercure Samui Chaweng Tana locates towards the south end of... More

Cleethorpes, United Kingdom
Contributor
20 reviews 20 reviews
14 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed September 7, 2014

Stayed for 5 nights and really enjoyed it! All the staff are very helpful. The design of the hotel is lovely and although it is on the corner of a busy road it is quiet as soon as you walk into the hotel. Rooms are lovely, light and spacious with lots of storage space. Very nice decor, modern and sophisticated,... More

Was this review helpful? Yes
Manager_MercureSamui, General Manager at Mercure Samui Chaweng Tana Hotel, responded to this review

Dear Mr. Roberta H Thank you for choosing to stay at Mercure Samui Chaweng Tana and taking your time to write the comment about us. we are delighted to read that you had an comfortable stay, enjoyed our hotel design, location and service. It is always encouraging to learn that guests are satisfied with our services as it is what... More

surabaya
Top Contributor
54 reviews 54 reviews
35 hotel reviews
38 helpful votes 38 helpful votes
5 of 5 stars Reviewed August 30, 2014

Definitely this isn't a grand hotel, but more intimate with its quirky blend of tropical and Mediterranean style. The lobby is small and leading to elevators that take guests to rooms. Long corridors on the left side of elevators are long, semi open, and bright with sunlight. While on the right are really dark. Upon check in, I got a... More

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Manager_MercureSamui, General Manager at Mercure Samui Chaweng Tana Hotel, responded to this review

Dear Palisade1978 Thank you for your kind review and sharing your experience at our hotel on Tripadvisor. It is delightful to know that you enjoyed your stay with us and all aspects of your stay were met to your satisfaction. Your complimentary remarks are most appreciated and we certainly look forward to the pleasure of welcoming you back to Mercure... More

Hyderabad, India
2 reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed August 25, 2014

The rooms just looks old with a lot of mosquitoes and the flooring in the bathroom just looks bad the only good things about this hotel were the staff and the service the location is good too.This hotel doesnt deserve to be 4 star, Sorry Mercure you have disappointed me big time.

Was this review helpful? Yes 3
Manager_MercureSamui, General Manager at Mercure Samui Chaweng Tana Hotel, responded to this review

Dear Mr. Varun Thank you for taking the time to provide feedback. We are sorry to learn that your expectations were not met. Guest satisfaction and comfort are important to us and we sincerely apologize for the inconvenience experienced. Your comment regarding to condition in the room is well noted. Normally, The color in hotel rooms are designed such a... More

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Additional Information about Mercure Samui Chaweng Tana Hotel

Address: 37 / 97 Moo 3 | Bophut, Chaweng, Bophut, Ko Samui 84320, Thailand
Location: Thailand > Surat Thani Province > Ko Samui > Bophut > Chaweng
Price Range (Based on Average Rates): $
Hotel Class:4 star — Mercure Samui Chaweng Tana Hotel 4*
Number of rooms: 80
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Also Known As:
Mercure Samui Chaweng Tana Hotel Ko Samui, Thailand

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