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Mercure Samui Chaweng Tana Hotel

4.0 of 5 37 / 97 Moo 3 | Bophut, Chaweng, Bophut, Ko Samui 84320, Thailand
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Certificate of Excellence 2014
Mercure Samui Chaweng Tana Hotel
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Mercure Samui Chaweng Tana Hotel
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305 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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George Town, Malaysia
Contributor
13 reviews 13 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 1 week ago

I only spent two nights here but it is a delightful hotel in the heart of the busy Chaweng resort. The room was cool and calming. The bed was wonderful. Staff were all very friendly and the buffet breakfast was one of the best I've had in Asia.

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Manager_MercureSamui, General Manager at Mercure Samui Chaweng Tana Hotel, responded to this review

Dear PenangBill Thank you for your kind review and sharing your experience at our hotel on Tripadvisor. It is delightful to know that you enjoyed your stay with us and all aspects of your stay were met to your satisfaction. Your complimentary remarks are most appreciated especially with our staff service. This has made them them very proud and encouraging... More 

Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

This was the first time we stayed in the Chaweng area on Samui and we were really happy with our 8-night stay at Mercure. The location is really great; 3 minute walk to the beach and 15 minute walk to center of Chaweng, and along the way you have plenty of good food options. Even if it's right on Chaweng... More 

Was this review helpful? Yes 1
Manager_MercureSamui, General Manager at Mercure Samui Chaweng Tana Hotel, responded to this review

Dear Johan L Thank you for your kind sharing your experience and recommend our hotel on Tripadvisor. It is delightful to know that you enjoyed your stay with us, especially hotel location, and facilities. Your complimentary remarks are most appreciated and we certainly look forward to the pleasure of welcoming you back to Mercure Samui Chaweng Tana again for your... More 

Bristol
Senior Contributor
46 reviews 46 reviews
24 hotel reviews
74 helpful votes 74 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed here for 4 nights. The hotel is a 5 minute walk from beautiful Chewang Beach cut straight through next hotel opposite. The Rooms are basic, not much hanging space and confused by 1 robe! shower is basic but good, shower gels etc.. I didn't book breakfast included in the room rate and to be honest I was quite... More 

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Manager_MercureSamui, General Manager at Mercure Samui Chaweng Tana Hotel, responded to this review

Dear Taylor-Manicolo It is always a pleasure to receive a feedback from our guests. Thank you so much for sharing your experience at Mercure Samui Chaweng Tana. We are glad to hear that overall you had a great stay, especially with staff service, and hotel location. Your comment regarding to breakfast is well noted as our breakfast price is only... More 

Malmo, Sweden
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 1 week ago

I guess what makes this hotel is the staff at the front desk. Special thanks to Tang. The houskeeping staff are unpredictable in their timing and outcome of the work. For instance was the issue of the evermissing mat we had the first day and was greatly appreciated, because of the sand that inevitably comes with beachlife on Samui. That... More 

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Manager_MercureSamui, General Manager at Mercure Samui Chaweng Tana Hotel, responded to this review

Dear instantserendipity Thank you for taking the time to provide feedback. We are sorry to learn that your expectations were not met. Guest satisfaction and comfort are important to us and we sincerely apologize for the inconvenience experienced. Your comment regarding to Housekeeping service is well noted.For the additional coke, it was miscommunication, so it causes a frustration upon check... More 

London, United Kingdom
Top Contributor
146 reviews 146 reviews
38 hotel reviews
79 helpful votes 79 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

The hotel is at the far end of Chaweng beach away from the loudness and trendiness of eg the Ark bar, which is one reason we chose it. My memory of it could have been so much better if a few things had been different. Out of a fourteen night stay, we must have had to ask for a third... More 

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Manager_MercureSamui, General Manager at Mercure Samui Chaweng Tana Hotel, responded to this review

Dear Hansieryder Thank you for taking the time to provide feedback. We are sorry to learn that your expectations were not met. Guest satisfaction and comfort are important to us and we sincerely apologize for the inconvenience experienced. Your comment regarding to Housekeeping service is well noted. Now all the Housekeeping team have been retrained to ensure that all facilities... More 

Reviewer
5 reviews 5 reviews
3 hotel reviews
4 of 5 stars Reviewed 2 weeks ago

We stayed with a group of 7 people after New Years for 3 nights. Rooms were clean, comfortable and so nice to relax in. The pool is a great space and staff were friendly - although English was not great. Excellent hotel and well priced, just don't eat at the restaurant because it's a bit expensive for Thailand and the... More 

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Manager_MercureSamui, General Manager at Mercure Samui Chaweng Tana Hotel, responded to this review

Dear Briar M Thank you for your kind review and sharing your experience at our hotel on Tripadvisor. It is delightful to know that the overall you enjoyed your stay with us Your comment regarding to food taste is well noted. However, it will be great if you could share more details about that via my address gm@mercuresamuichaweng.com. Definitely we... More 

Toronto, Canada
Top Contributor
121 reviews 121 reviews
26 hotel reviews
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed 3 weeks ago

My room was very spacious and clean. Comfortable beds. Location is not very central, about 25-30 minutes walk to central Chaweng where Central Festival mall and the nightlife is located. It's not too bad of a walk (just follow the street up) and is great if you don't want to be listening to loud music and drunk people all night.... More 

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Manager_MercureSamui, General Manager at Mercure Samui Chaweng Tana Hotel, responded to this review

Dear HungryLilTravelbug Thank you for choosing to stay at Mercure Samui Chaweng Tana and taking your time to write the comment about us. we are delighted to read that you had comfortable stay. It is always encouraging to learn that guests are satisfied with our services as it is what we strive for every day. Our hotel location is towards... More 

Grimsby, United Kingdom
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed here over new year and couldn't be more pleased with this hotel. The location is superb, it's on the main road in chaweng but at the quieter end. It doesn't take long to walk to the main part though. The rooms are lovely and clean. The staff are very friendly too. Restaurant was good and pool area was... More 

Was this review helpful? Yes
Manager_MercureSamui, General Manager at Mercure Samui Chaweng Tana Hotel, responded to this review

Dear H0nestAndReliable Thank you for sharing your comment during your stay with us on Tripadvisor. We are delighted to read such positive words regarding your experience with us in all aspect especially staff service as your comfortable and happiness are our main priority. We all look forward to welcoming you again on your next visit to Koh Samui. Regards, Nalinee... More 

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Additional Information about Mercure Samui Chaweng Tana Hotel

Address: 37 / 97 Moo 3 | Bophut, Chaweng, Bophut, Ko Samui 84320, Thailand
Location: Thailand > Surat Thani Province > Ko Samui > Bophut > Chaweng
Price Range (Based on Average Rates): $
Hotel Class:4 star — Mercure Samui Chaweng Tana Hotel 4*
Number of rooms: 80
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Also Known As:
Mercure Samui Chaweng Tana Hotel Ko Samui, Thailand
Hotel Style:
#7 Best Value Hotel in Chaweng
#15 Luxury Hotel in Chaweng
#17 Family Hotel in Chaweng
#20 Romantic Hotel in Chaweng

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