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All 3 Frodsham hotels

BEST WESTERN Forest Hills Hotel

3.0 of 5 Hotel   |   Overton Hill, Frodsham WA6 6HH, England
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78%
Ranked #1 of 3 hotels in Frodsham
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 2 days ago
dunera yorkshire
  • Overview
  • Reviews (323)
  • Photos (121)
  • Amenities
  • Room tips (75)
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323 people have reviewed this hotel

Traveler rating
    136
    112
    49
    13
    13
See reviews for
72
106
11
43
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (75)
Date | Rating
  • English first
  • Italian first
  • Spanish first
  • Any
English first
yorkshire
Top Contributor
200 reviews 200 reviews
137 hotel reviews
110 helpful votes 110 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

This hotel is on a high point with extensive views. A modern property on a large site. Not easy to find but go through the village and up to the highest point. A light and airy reception and lounge, plenty of car parking. The executive rooms are spacious with dining table, lounge area and a great bathroom with large bath... More

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CAMBRIDGESHIRE, United Kingdom
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Another business trip another hotel....but what a gem. My Co. booked me in here for Dinner B&B this week. Had a little trouble finding it as a bit out of the way, but what a find. The receptionist was smiley and very pleasant to deal with, as were all the staff, every one of them, they all looked so cheerful... More

Was this review helpful? Yes 2
West Yorks
Senior Reviewer
10 reviews 10 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago

My wife and I had a one night stay at this hotel, we found it conveniently located for visiting both Chester and The Wirral. The location of the hotel is in a peaceful, rural area on top of a hill with the dining room overlooking the southern end of the Mersey estuary. The facilities were just as you would expect... More

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Foresthillshotel, General Manager at BEST WESTERN Forest Hills Hotel, responded to this review

Dear Wanderer West Yorks Many thanks for taking the time to post your review on Trip Advisor following your recent stay with us here at the Best Western Forest hills. We are delighted that you enjoyed your stay with us but would like to explain we are a independently owned and managed hotel which is one of the strengths of... More

Bradford
1 review
5 of 5 stars Reviewed 1 week ago via mobile

We stayed in a family room and got the zoo package for 90 pounds! This included full use of the pool (clean relaxing and excellent facilities) and breakfast in the morning which was a large varity of a hot and cold choices ! Everything we needed was provided travel cot kettle etc. staff was very friendly and we had such... More

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Foresthillshotel, General Manager at BEST WESTERN Forest Hills Hotel, responded to this review

Dear EliciaFaye Thank you for posting your recent review on Trip Advisor. I was delighted to read that you and the family enjoyed the Zoo Package with us and you found the hotel excellent and great value. It will be my pleasure to pass on your kind and positive comments to the team here at the Best Western Forest Hills... More

Contributor
11 reviews 11 reviews
7 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Booked Just the one nights stay but Unfortunately due to an issue back home we had to leave after a few hours. The reception team are helpful, the hotel is clean and tidy, Our Room 217 had a lovely view and a balcony, It seemed a comfy bed and well decorated. The location is in a small quiet village, near... More

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Foresthillshotel, General Manager at BEST WESTERN Forest Hills Hotel, responded to this review

Dear honesthotelreviewer Thank you for posting your recent review on Trip Advisor What a shame you couldn't stay longer. On your short stay with us I was delighted to read that you found the reception team helpful, the hotel clean and tidy, that you found the food prices reasonable across the building. I agree the views from the balcony rooms... More

Rugby
Senior Reviewer
8 reviews 8 reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I stayed here the weekend of 4 - 6 July and had a superb stay. We were her for and organised event for over 50 excited ladies and everything went like clockwork during mealtimes, checking in/out etc.; all of the staff I had contact with were incredibly polite. However, one young lady went the extra mile and that was Becky... More

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Foresthillshotel, General Manager at BEST WESTERN Forest Hills Hotel, responded to this review

Dear HaniandMalc Thank you for posting your review on Trip Advisor. I was delighted to read that you and 50 excited ladies had a lovely weekend and a superb stay with us recently and everything went like clockwork. It will be my pleasure to pass on your kind and positive comments to all the team here at the hotel and... More

Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 2 weeks ago via mobile

Breakfast was not due to start being served until 7am so my wife explained at length that we would pay to have continental breakfast bought to room at 6am. Despite lengthy booking process at desk it didnt arrive. Hotel decor tired, peach bathroom, cracked paving slabs outside. Poor service. Great location nice building.

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Foresthillshotel, General Manager at BEST WESTERN Forest Hills Hotel, responded to this review

Dear edevalera Thank you for posting your recent review on Trip Advisor On behalf of our entire team, I would like to apologize for not exceeding your expectations. The none delivery of your continental breakfast should not of happened, it has highlighted a training issue with certain members of the team which has since be addressed. Your satisfaction is important... More

Cheshire, United Kingdom
1 review
5 of 5 stars Reviewed 3 weeks ago

Hi Charlotte! thankyou so so much to you and all of the hotel staff for such a memorable day. we cannot thankyou all enough. every single thing was planned to perfection from yourself replying to my emails beforehand to the night porters helping my sister in law with her poorly daughter in the middle of the night. an extra special... More

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Foresthillshotel, General Manager at BEST WESTERN Forest Hills Hotel, responded to this review

Dear Christina W Thank you so much for putting such a fantastic review on Trip Advisor and I will take great pleasure in passing on your very kind comments to all the team here at the hotel. From a personal point of view it fantastic to be a part of your very special day and I hope Emma liked her... More

Moraira, Spain
Senior Contributor
22 reviews 22 reviews
5 hotel reviews
30 helpful votes 30 helpful votes
1 of 5 stars Reviewed 3 weeks ago via mobile

Despite cancelling weeks in advance, I have been charged £60 which I have tried so far unsuccessfully to recover. Fair enough if a "no show" or cancelling within 24 - 48 hours. I am a frequent traveller and have not seen charges like this for years, so beware - especially business travellers where plans can often change.

Was this review helpful? Yes 4
Foresthillshotel, General Manager at BEST WESTERN Forest Hills Hotel, responded to this review

Dear Mark B We believe that this situation had been dealt with in house by various emails. Trip Advisor is a website for guests that have stayed at the hotel to leave their feedback, you have posted your comments on Trip Advisor without staying at the hotel to air your grievances on a public forum as you are not happy... More

Winsford, United Kingdom
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 3 weeks ago

My family and I have stayed at this excellent hotel several times and have always found it to be top of the league. The staff, including the General Manager and other senior staff have always been friendly and welcoming and the rooms extremely comfortable. All in all, a very nice place to stay. But this time I wish to comment... More

Was this review helpful? Yes 1
Foresthillshotel, General Manager at BEST WESTERN Forest Hills Hotel, responded to this review

Dear bibeca Thank you for posting your recent review on Trip Advisor. I was delighted to read that you have found us to be consistently excellent. You and your family have enjoyed several visits and you find the staff, senior staff and management friendly & welcoming. I'm so pleased that you and your family enjoyed the gourmet evening praise indeed... More

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Additional Information about BEST WESTERN Forest Hills Hotel

Address: Overton Hill, Frodsham WA6 6HH, England
Phone Number:
Location: United Kingdom > England > Cheshire > Frodsham
Price Range (Based on Average Rates): $$
Hotel Class:3 star — BEST WESTERN Forest Hills Hotel 3*
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Also Known As:
BEST WESTERN Forest Hills Hotel Frodsham, Cheshire

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
BEST WESTERN Forest Hills Hotels a modern 3 Star Hotel.Situated just off the M56 yet set amidst beautiful Cheshire countryside.The panoramic views across the Cheshire Plains and the Mersey Estuary instantly tells you that the BEST WESTERN Forest Hills is something different.Set amongst quiet woodland,away from the hustle and bustle of the city,for a perfect nights sleep,yet just minutes away from the M56 which opens up the delights of Cheshire and North Wales and just a 20 minute drive from Chester.A perfect base for exploring the countryside,with the sandstone Trail on the doorstep.Ideal for families and Leisure Breaks.Cheshire Oaks Outlet Village for shopping and fun for the family at Chester Zoo,Blue Planet Aquarium and Gullivers World. ... more   less 
Number of rooms
68

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