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BEST WESTERN Forest Hills Hotel

Certificate of Excellence
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Overton Hill, Frodsham WA6 6HH, England
Best prices for: 1 room 1 guest
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BEST WESTERN Forest Hills Hotel
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BEST WESTERN Forest Hills Hotel
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443 reviews from our community

Traveler rating
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    60
    20
    13
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104
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53
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (102)
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Swansea, United Kingdom
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 6 days ago NEW

I would heartily recommend this hotel. Having been a general manager of a private hotel, it was a pleasure to be looked after by well trained and friendly staff. There are lovely views from the hotel and a short walk to the Monument on Frodsham Hill.

Review collected in partnership with Best Western GB

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Norwich, United Kingdom
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

We were invited to a wedding at Forest Hills Hotel last weekend and as we live in Norfolk had to stay for two nights. Please please Best Western do not refurbish this hotel. Although it is obviously not up to the minute in its decorations the facilities are excellent. We had a large bedroom with "real wood" wardrobes, etc. and... More 

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Cardiff
Contributor
16 reviews 16 reviews
4 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Although looking a little dated around the edges the Forest Hills Hotel was comfortable with good sized rooms and comfortable beds. The bathroom in our room (whether indicative of all the rooms) looked like it had not been updated since the early 90s but was spotlessly clean and well maintained. Breakfast was really quite good and was in plentiful supply.... More 

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Foresthillshotel, General Manager at BEST WESTERN Forest Hills Hotel, responded to this review

Dear Rob Martin 22 Many thanks for taking the time to post your review on Trip Advisor following your recent stay with us. We are delighted to read your comments about the team of staff we have and I will take great pleasure in passing them on to them. We are continually upgrading our bedrooms and bathrooms here at the... More 

strathaven, United Kingdom
1 review
4 of 5 stars Reviewed 2 weeks ago

great location great views quality staff. the hiltop location and the close proximity to the motorways mean that you are never far away from at least 5 major towns and cities but have a countryside residance

Review collected in partnership with Best Western GB

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Foresthillshotel, General Manager at BEST WESTERN Forest Hills Hotel, responded to this review

Dear Andrew M Thanks so much for your great review on Trip Advisor following your stay with us on the 13/04/15. We are delighted you found the hotel to be in a great location we are very fortunate to have such a fabulous location and the team of staff we have always endeavour to give our guests the best possible... More 

Gloucester, United Kingdom
Senior Contributor
33 reviews 33 reviews
17 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Lovely hotel! Booked a Chester zoo package and had an absolute blast. Lovely friendly reception staff. Family room was fantastic. Breakfast was beautifully cooked - eggs to order. Only slight gripe is time spent in restaurant on Saturday night, over 2 hours - which would be fine normally but when we have a 4 year old with us it was... More 

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Foresthillshotel, General Manager at BEST WESTERN Forest Hills Hotel, responded to this review

Dear Sarah LB0573. Many thanks for taking the time to post your review on Trip Advisor following your trip to Chester Zoo and stay with us here at the Best Western Forest Hills Hotel. Apologies for the excessive delay in the restaurant we really should have got you in and out a little quicker than 2 hours especially with a... More 

Senior Reviewer
9 reviews 9 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Had a two night stay here for our Grand National day out. The hotel staff were great from start to finish, always smiling and helpful. Food was good, although we waited too long for our food on the second night, an hour is too long management. Great views from our room, only a few had a balcony so we were... More 

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Foresthillshotel, General Manager at BEST WESTERN Forest Hills Hotel, responded to this review

Dear The RealGeorgeForman Many thanks for posting your review on Trip Advisor and we hope you had plenty of winners at the Grand National. We are delighted you enjoyed your stay with us and that you liked your balcony room. Yes some of our bathrooms are slightly dated in colour however as you saw they are exceptionally clean and very... More 

Easington, United Kingdom
Contributor
13 reviews 13 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

Visited recently for the 3rd consecutive year. The experience was far from terrible but was not as good. Reception was excellent and our rooms were ready when we arrived in the morning. Unfortunately the dining room was being refurbished and the alternative was not big enough to cope with the demand. The hard working staff did their best and did... More 

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Foresthillshotel, General Manager at BEST WESTERN Forest Hills Hotel, responded to this review

Dear AL R Many thanks for taking the time to post your review on Trip Advisor and please accept our apologies for not exceeding your expectations as we have on your previous two visits. As you pointed out we were in the middle of refurbishing our main restaurant during your stay with us and that did put more pressure on... More 

London
Top Contributor
103 reviews 103 reviews
25 hotel reviews
225 helpful votes 225 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed in a double room to coincide with an event. Our room 220, was fairly spacious and it had a decent view. The bathroom in particular was straight out of the 1980s (pink and peach) but was fully equipped and the shower (within bath) the most powerful shower I can remember using. The bed wasn't the most comfortable but... More 

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Foresthillshotel, General Manager at BEST WESTERN Forest Hills Hotel, responded to this review

Dear Soulfulminx. Many thanks for taking the time to post your review on Trip Advisor following your stay here at the Hotel. You are living proof that you can get great deals at the hotel subject to availability and we are delighted that you felt like you had great value for money. We are very fortunate to have a very... More 

Nottingham, United Kingdom
Contributor
18 reviews 18 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We booked a one night stay taking advantage of the special rate on the hotel website - and we paid an extra £30 for a king size bed. It was well worth it - the room was massive and had a spa bath and separate shower. The leisure facilities are excellent and you could easily spend a whole weekend at... More 

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Foresthillshotel, General Manager at BEST WESTERN Forest Hills Hotel, responded to this review

Dear Heather D Many thanks for taking the time to post your review on Trip Advisor following your recent stay at the Best Western Forest Hills. We are delighted that you enjoyed your time with us and took the opportunity to enjoy one of our fantastic executive suites, we feel they are great value for money if not for the... More 

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