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All 3 Frodsham hotels

BEST WESTERN Forest Hills Hotel

3.0 of 5 Hotel   |   Overton Hill, Frodsham WA6 6HH, England
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Ranked #1 of 3 Hotels in Frodsham
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 4 days ago
mjbsn Stockton-on-Tees, United Kingdom
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358 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Stockton-on-Tees, United Kingdom
Senior Reviewer
7 reviews 7 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Stayed here for 2 nights while visiting zoo and aquarium with our 2 year old. Had a family room which had recently been refurbished and it was great, exactly what we needed and a good price with breakfast. The room was clean. Everything worked as it should. Had a brand new widescreen installed during our stay which was great. Free... More

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Birmingham, United Kingdom
Senior Contributor
28 reviews 28 reviews
9 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 1 week ago

1 - In the evenings and during the night the cold taps of the sinks (at least in rooms 209, 210 and 211) rang very hot and did not run acceptably cold for a full two and a half minutes. 2 - although the general areas of the hotel were at a good temperature the rooms were a little warm... More

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Manchester, United Kingdom
Senior Contributor
40 reviews 40 reviews
38 hotel reviews
53 helpful votes 53 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

My friends and I stayed here for 4 nights during September for the first time for work purposes. Check in was ok (could do with moving the chairs and tables from right in front of the reception). I was initially given a room downstairs , but as there was no internet at all and after several 'reboots' I asked to... More

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Foresthillshotel, General Manager at BEST WESTERN Forest Hills Hotel, responded to this review

Dear Dolphinboy1 Many thanks for taking the time to post your comments on Trip Advisor in relation to your recent stay here at the Best Western Forest Hills Hotel. I will take great pleasure in passing your kind comments on to the team here at the hotel. We have had a number of connectivity issues with our WIFI which we... More

Manchester, United Kingdom
2 reviews
5 of 5 stars Reviewed 2 weeks ago

Having just enjoyed yet another gourmet night at Forest Hills in Frodsham I wanted to post a review recommending this excellent evening.The food, drinks and atmosphere are really good I am constantly amazed that the hotel is able to charge so little for so much.Also a big thanks to Chris and the team once again ......Bev & Ged Langan

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Foresthillshotel, General Manager at BEST WESTERN Forest Hills Hotel, responded to this review

Dear Beverley L Many thanks for taking the time to post your fantastic review on Trip Advisor following your visit to our Gourmet night on Friday. I will take great pleasure in passing all your kind comments on to Chris and the team and yes you are quite right I really don't know how we do it for the money.... More

Chester, United Kingdom
Senior Reviewer
6 reviews 6 reviews
3 of 5 stars Reviewed 2 weeks ago

Decided to take a trip down memory lane - not been there for many years. Stayed for a coffee & it was like dish water, probably left over from breakfast. We did tell a member of staff & they went to fetch another pot. Second pot was hot but still not very nice - we decided not to stop for... More

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Foresthillshotel, General Manager at BEST WESTERN Forest Hills Hotel, responded to this review

Dear Gill M Thanks for posting your comments on Trip Advisor regarding your recent coffee stop at the hotel, it,s disappointing that you did not give us the opportunity to rectify the situation by getting you a stronger pot of coffee which would have been relatively simple to sort out. We can always sort out guests requirements if we know... More

Liverpool, United Kingdom
Senior Contributor
25 reviews 25 reviews
9 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Stayed one night on September the 6th. 2014. Booked a room for my Wife and myself and a separate room for our son. Reception on arrival was compotent but somewhat rushed as the area was very busy with a Wedding crowd. Our Son's room was fine being a twin. Our room a double was much smaller. Perhaps we should have... More

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Foresthillshotel, General Manager at BEST WESTERN Forest Hills Hotel, responded to this review

Dear Barry M Many thanks for taking the time to post your comments on Trip Advisor following your recent stay with us here at the Best Western Forest Hill. We are delighted that you found some elements of your stay enjoyable and disappointed that there were other areas that were not. We always strive to give our customers a fantastic... More

lancashire uk
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

We booked three nights but stayed four nights, 1 family room of a good size with a fridge and 1 twin room. Our stay was excellent, with great food, comfortable rooms, happy and pleasant staff, nice clean changing rooms and excellent pool/ facilities, Lovely views.

Was this review helpful? Yes 1
Foresthillshotel, General Manager at BEST WESTERN Forest Hills Hotel, responded to this review

Dear Jinx22005 Many thanks for posting your review on Trip Advisor following your recent stay with us and we are delighted you enjoyed the facilities we have to offer. Just to let you know for future reference we do have a number of rooms that are suitable for guests with disabilities and are easily bookable via reception. We are extremely... More

North east
Senior Contributor
43 reviews 43 reviews
10 hotel reviews
64 helpful votes 64 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

Spent just the one night stopover at Forest Hills.close to motorway network,easy parking,great views. Make special by the staff who treated all guests long or short term the same. The room was spacious ,a little too warm for my taste and a bit dated. But the happy atmosphere and service made up for all this. We ate in the restaurant... More

Was this review helpful? Yes 1
Foresthillshotel, General Manager at BEST WESTERN Forest Hills Hotel, responded to this review

Dear Geoff G Many thanks for taking the time to post your review on Trip Advisor and I will take great pleasure in passing your very kind comments on to the team here at the hotel. Keep an eye on our website for our future up and coming promotions and offers and we look forward to welcoming you back really... More

1 review
3 of 5 stars Reviewed 4 weeks ago

Me and my family stayed one night here, we came over quite late at night, and we were very hungry and the restaurant was nice but it was very hard to get the right food, like they forgot some of the key ingredients and sides. when we got to the room it was quite small but cosy the TV was... More

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Foresthillshotel, General Manager at BEST WESTERN Forest Hills Hotel, responded to this review

Dear Samraj G Thank you for posting your recent review on Trip Advisor. I was pleased to read that overall you enjoyed your one night stay with us. That you found the restaurant nice, apologies that some items were missing from you order and the availability of the stock wasn't explained to you as it should of been, I'm delighted... More

mackem in sunderland
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

Myself daughter n two grandkids stayed here 27/28 august we booked because it was 20min drive from Chester Zoo We had a family room spacious with a double n two single beds Settee etc dvd player very comfortable We booked it mainly because you got free use of the leisure facilities n with 2kids under 7 why not The pool... More

Was this review helpful? Yes
Foresthillshotel, General Manager at BEST WESTERN Forest Hills Hotel, responded to this review

Dear woody057 Thank you for posting your recent review on Trip Advisor I was delighted to read that you, your daughter and grandchildren enjoyed your recent stay with us while visiting Chester Zoo. I was pleased that you found the family room spacious and comfortable, that you also found the swimming pool and leisure facilities lovely apologizes that you were... More

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Additional Information about BEST WESTERN Forest Hills Hotel

Address: Overton Hill, Frodsham WA6 6HH, England
Phone Number:
Location: United Kingdom > England > Cheshire > Frodsham
Price Range (Based on Average Rates): $
Hotel Class:3 star — BEST WESTERN Forest Hills Hotel 3*
Number of rooms: 68
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Also Known As:
BEST WESTERN Forest Hills Hotel Frodsham, Cheshire

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