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All 3 Frodsham hotels

BEST WESTERN Forest Hills Hotel

3.0 of 5 Hotel   |   Overton Hill, Frodsham WA6 6HH, England
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77%
Ranked #1 of 3 hotels in Frodsham
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 3 days ago
honesthotelreviewer
  • Reviews (319)
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319 people have reviewed this hotel

Traveler rating
    135
    109
    49
    13
    13
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72
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42
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (73)
Date | Rating
  • English first
  • Italian first
  • Spanish first
  • Any
English first
Contributor
11 reviews 11 reviews
7 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 3 days ago NEW via mobile

Booked Just the one nights stay but Unfortunately due to an issue back home we had to leave after a few hours. The reception team are helpful, the hotel is clean and tidy, Our Room 217 had a lovely view and a balcony, It seemed a comfy bed and well decorated. The location is in a small quiet village, near... More

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Rugby
Senior Reviewer
8 reviews 8 reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

I stayed here the weekend of 4 - 6 July and had a superb stay. We were her for and organised event for over 50 excited ladies and everything went like clockwork during mealtimes, checking in/out etc.; all of the staff I had contact with were incredibly polite. However, one young lady went the extra mile and that was Becky... More

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Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 1 week ago via mobile

Breakfast was not due to start being served until 7am so my wife explained at length that we would pay to have continental breakfast bought to room at 6am. Despite lengthy booking process at desk it didnt arrive. Hotel decor tired, peach bathroom, cracked paving slabs outside. Poor service. Great location nice building.

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Cheshire, United Kingdom
1 review
5 of 5 stars Reviewed 1 week ago

Hi Charlotte! thankyou so so much to you and all of the hotel staff for such a memorable day. we cannot thankyou all enough. every single thing was planned to perfection from yourself replying to my emails beforehand to the night porters helping my sister in law with her poorly daughter in the middle of the night. an extra special... More

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Moraira, Spain
Senior Contributor
22 reviews 22 reviews
5 hotel reviews
27 helpful votes 27 helpful votes
1 of 5 stars Reviewed 1 week ago via mobile

Despite cancelling weeks in advance, I have been charged £60 which I have tried so far unsuccessfully to recover. Fair enough if a "no show" or cancelling within 24 - 48 hours. I am a frequent traveller and have not seen charges like this for years, so beware - especially business travellers where plans can often change.

Was this review helpful? Yes 1
Winsford, United Kingdom
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 1 week ago

My family and I have stayed at this excellent hotel several times and have always found it to be top of the league. The staff, including the General Manager and other senior staff have always been friendly and welcoming and the rooms extremely comfortable. All in all, a very nice place to stay. But this time I wish to comment... More

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Abingdon, United Kingdom
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

A lovely modern hotel with a great view of the Mersey estuary. Nice room with plenty of space and very clean. Food in restaurant very good. Staff very helpful and friendly. Would recommend for business or couples holiday. Swimming pool bigger than expected and open for longer hours than usual. Lots of nice walks around.

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Foresthillshotel, General Manager at BEST WESTERN Forest Hills Hotel, responded to this review

Dear Sally B Many thanks for posting you review on Trip Advisor, we are delighted you enjoyed your stay and the facilities we have to offer at the hotel. As i have said in previous responses its always gratifying when guests give us positive feedback as it gives the team a real moral boost. Once again many thanks and we... More

Phnom Penh, Cambodia
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Another great Great Western hotel to note for my future business trips. The room was outstanding, excellent value. Good internet service and high standard in the restaurant, Overall a good stay with no problems, easy check in/out and helpful staff.

Review collected in partnership with Best Western GB

Was this review helpful? Yes 1
Foresthillshotel, General Manager at BEST WESTERN Forest Hills Hotel, responded to this review

Dear Steve Castle64 Many thanks for your great review following your recent stay at the Best Western Forest hills Hotel. We are delighted that you found our hotel and facilities so good and i will take great pleasure in passing your kind comments onto the team. We hope to see you again very soon. Kind Regards Kieran McCabe General Manager More

Frodsham, United Kingdom
2 reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We've stayed here before and this time was better than ever. The staff especially in the Restaurant, Leisure Club and Reception couldn't be friendlier. The food was super (tip you can use your Tastecard if you go A La Carte in the Restaurant - and it's well worth it). Overall we had a great time.

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Foresthillshotel, General Manager at BEST WESTERN Forest Hills Hotel, responded to this review

Dear Phil G Many thanks for taking the time to post your fantastic review of your recent stay here at the Best Western Forest Hills Hotel. I will take great pleasure in passing your kind comments onto our team here at the hotel. If you fancy another short break please keep an eye on our website for our special summer... More

Darwen, United Kingdom
Senior Contributor
24 reviews 24 reviews
10 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Good service overall. Excellent and well priced food. Clean public areas. Comfy, clean, modern bedrooms. Friendly efficient staff. Plenty of parking. Lovely and intetesting views. Close to north wales, Chester and Cheshire Oakes.

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Foresthillshotel, General Manager at BEST WESTERN Forest Hills Hotel, responded to this review

Dear Glynne I Thanks very much for posting your review following your recent stay with us here at the Best Western Forest Hills Hotel. We are delighted you enjoyed your stay with us and as you quite rightly pointed out we have some fabulous attractions locally suitable for all ages and variety of people. I will take great pleasure in... More

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Additional Information about BEST WESTERN Forest Hills Hotel

Address: Overton Hill, Frodsham WA6 6HH, England
Phone Number:
Location: United Kingdom > England > Cheshire > Frodsham
Price Range (Based on Average Rates): $$
Hotel Class:3 star — BEST WESTERN Forest Hills Hotel 3*
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Also Known As:
BEST WESTERN Forest Hills Hotel Frodsham, Cheshire

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
BEST WESTERN Forest Hills Hotels a modern 3 Star Hotel.Situated just off the M56 yet set amidst beautiful Cheshire countryside.The panoramic views across the Cheshire Plains and the Mersey Estuary instantly tells you that the BEST WESTERN Forest Hills is something different.Set amongst quiet woodland,away from the hustle and bustle of the city,for a perfect nights sleep,yet just minutes away from the M56 which opens up the delights of Cheshire and North Wales and just a 20 minute drive from Chester.A perfect base for exploring the countryside,with the sandstone Trail on the doorstep.Ideal for families and Leisure Breaks.Cheshire Oaks Outlet Village for shopping and fun for the family at Chester Zoo,Blue Planet Aquarium and Gullivers World. ... more   less 
Number of rooms
68

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