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BEST WESTERN Forest Hills Hotel

Certificate of Excellence
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Overton Hill, Frodsham WA6 6HH, England
Best prices for: 1 room 1 guest
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BEST WESTERN Forest Hills Hotel
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BEST WESTERN Forest Hills Hotel
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451 reviews from our community

Traveler rating
    194
    163
    60
    20
    14
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104
152
14
53
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Runcorn, United Kingdom
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

My husband and I went back to the hotel to celebrate our 25th wedding anniversary. We had our reception there when we got married 25 years ago. The hotel upgraded us when they knew what we were there for. The evening meal was great, the suite/room was fantastic, the only thing not perfect was breakfast.

Was this review helpful? Yes 1
Huddersfield, United Kingdom
Senior Contributor
42 reviews 42 reviews
8 hotel reviews
48 helpful votes 48 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed here for two nights on the weekend of a friend's wedding, as the reception was being held at the hotel. The function room was lovely, and the staff very attentive. The setup was ideal with the entertainment at one side of the room, and bar and buffet at the opposite end. Views from the restaurant at the back... More 

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Contributor
16 reviews 16 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 1 week ago

Booked this hotel for birthday weekend and to meet up with a dog walking group. We took both our dogs, just paid a little extra for them. Ground floor room so that was convenient . Room spacious, good shower and comfy bed, dogs given a goody bag each so that went down a treat!! The Staff were all really welcoming... More 

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United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The best Western forrest hills is a fantastic little gem with brilliant views of the mersey estuary well worth the points within easy reach of frodsham and the brilliant Chinese delight restaurant if you haven't been you're the missing out

Review collected in partnership with Best Western GB

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Yorkshire
Senior Contributor
48 reviews 48 reviews
16 hotel reviews
48 helpful votes 48 helpful votes
5 of 5 stars Reviewed 2 weeks ago

A short midweek break for my wife dog and self. We came last year and really enjoyed the break. We were welcome as soon as we walked through the door. Holly was greeted with a welcome bag with biscuits, a ball and a map of suggested walks. She was probably more welcome than us! A very comfortable room at the... More 

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Foresthillshotel, General Manager at BEST WESTERN Forest Hills Hotel, responded to this review

Dear OughtiJohn. Many thanks for taking the time to post your fantastic review on Trip Advisor following your recent stay with us. We are delighted that you and Holly enjoyed your midweek break with us and we hope she will persuade you to return very soon. We have numerous guests that enjoy the facilities with us as we are a... More 

Senior Reviewer
7 reviews 7 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago via mobile

Bedroom situated had continuous washing machine/dryer on. Spa was dirty including the changing rooms. Did not look as good as the pictures advertised. Receptionists were minimally friendly and leisure assistants more preoccupied chatting to each other.

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Foresthillshotel, General Manager at BEST WESTERN Forest Hills Hotel, responded to this review

Dear ElenaCassandra I was very disappointed to read your review on Trip Advisor following your stay here at the Best Western Forest Hills Hotel. As you can read from our previous reviews we very rarely get any negative reviews and we most certainly take all comments whether positive or negative on board and try to deal with them in the... More 

Top Contributor
76 reviews 76 reviews
15 hotel reviews
42 helpful votes 42 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Attended a family wedding here and stayed over the one night and can't fault the place. Nice clean rooms, excellent food and amazing staff!! The breakfast was really good and the hotel is set in fantastic grounds with plenty of parking. Would return

Was this review helpful? Yes 1
Foresthillshotel, General Manager at BEST WESTERN Forest Hills Hotel, responded to this review

Dear Vampyrx4 Many thanks for taking the time to post your review on the Best Western Forest Hills Hotel following your recent visit to stay for a wedding reception. We are delighted that you found the facilities to be clean with amazing views and fantastic staff. I will take great pleasure in passing your kind comments onto the team here... More 

Swansea, United Kingdom
Senior Reviewer
6 reviews 6 reviews
5 of 5 stars Reviewed 4 weeks ago

I would heartily recommend this hotel. Having been a general manager of a private hotel, it was a pleasure to be looked after by well trained and friendly staff. There are lovely views from the hotel and a short walk to the Monument on Frodsham Hill.

Review collected in partnership with Best Western GB

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Foresthillshotel, General Manager at BEST WESTERN Forest Hills Hotel, responded to this review

Dear Christine O Many thanks for taking the time to post your review on Trip Advisor following your recent stay with us. It great when fellow hoteliers stay with us and recognise the standards of service that we provide for our guests and even better when they comment on it as you have. We are delighted that you enjoyed your... More 

Norwich, United Kingdom
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We were invited to a wedding at Forest Hills Hotel last weekend and as we live in Norfolk had to stay for two nights. Please please Best Western do not refurbish this hotel. Although it is obviously not up to the minute in its decorations the facilities are excellent. We had a large bedroom with "real wood" wardrobes, etc. and... More 

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Foresthillshotel, General Manager at BEST WESTERN Forest Hills Hotel, responded to this review

Dear Elizabeth R Thank you very much for posting your fantastic review on Trip Advisor following your wedding visit to the hotel. We are delighted that you enjoyed your stay with us and it was a delight to read your positive comments about the team of staff as well as the hotels facilities. As you have probably read we do... More 

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